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Consumer Protection Act

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When Can Celebrities Be Held Liable for Misleading Advertisements?

Corporate Law : This article explains how consumer law regulates brand endorsements. The key takeaway is that endorsers face penalties only when m...

January 20, 2026 690 Views 0 comment Print

Mandatory Levy of Service Charge by Restaurants is illegal: Govt

Corporate Law : Authorities have clarified that compulsory service charges violate consumer law, reaffirming that tips must be voluntary and canno...

January 12, 2026 3564 Views 0 comment Print

Consumer Protection Act 2019: Key Changes & Implications

Corporate Law : Overview of the Consumer Protection Act 2019, its key definitions, the establishment of CCPA, product liability, and penalties for...

May 9, 2025 4569 Views 0 comment Print

उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 1806 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 1266 Views 0 comment Print


Latest News


CCPA Penalises Coaching Institutes for misleading advertisements

Corporate Law : The CCPA imposed penalties on coaching institutes after finding that advertisements highlighted successful candidates while hiding...

May 16, 2026 315 Views 0 comment Print

₹11 Lakh Penalty for Misleading UPSC Result Claims by Coaching Institute

Corporate Law : The regulator held that selective disclosure of course details and inflated success claims misled aspirants. The ruling reinforces...

December 26, 2025 564 Views 0 comment Print

Draft Guidelines for prevention and regulation of Greenwashing

Corporate Law : Explore CCPA's proposed Guidelines for Prevention and Regulation of Greenwashing. Understand definitions, application, and implica...

February 20, 2024 1182 Views 0 comment Print

CCPA Issues Notice to Amazon Over Misleading ‘Sri Ram Mandir Ayodhya Prasad’ Sweets

Corporate Law : Central Consumer Protection Authority (CCPA) takes action against Amazon for deceptive sale of Shri Ram Mandir Ayodhya Prasad swee...

January 21, 2024 1668 Views 0 comment Print

Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023

Corporate Law : Dive into 2023 draft guidelines by Government of India for prevention and regulation of dark patterns in advertising and e-commerc...

September 11, 2023 1383 Views 0 comment Print


Latest Judiciary


CCPA Penalised Coaching Institute for Continued Misleading Advertisements

Corporate Law : The CCPA held that failure to disclose the specific courses attended by successful NEET and IIT-JEE candidates amounted to conceal...

May 7, 2026 372 Views 0 comment Print

CCPA Penalises Seller for Selling Non-BIS Toys Through Snapdeal

Corporate Law : CCPA held that sale of toys without mandatory BIS certification violated the Consumer Protection Act and Toys Quality Control Orde...

May 6, 2026 1971 Views 0 comment Print

Coaching Ads Misleading if Using Non-Enrolled Students Data Without Disclosure: CCPA

Corporate Law : Claims of high success rates in competitive exams were not supported by complete data or documentation. The decision emphasizes th...

May 4, 2026 2226 Views 0 comment Print

Mandatory Service Charge by Restaurant is Illegal: CCPA

Goods and Services Tax : The authority examined whether automatic service charges violate consumer rights. It ruled that default billing of such charges is...

May 2, 2026 3174 Views 0 comment Print

CCPA imposes ₹8 Lakh Penalty for Misleading Infant Development Advertisements

Company Law : The CCPA held that specific developmental claims such as early crawling and walking were misleading as they lacked scientific stud...

February 28, 2026 2385 Views 0 comment Print


Latest Notifications


Customary Units Like Inches & Feet Can Be Used Alongside SI Units Under Legal Metrology Law

Corporate Law : The Department of Consumer Affairs has clarified that customary units like inches, feet, and dozen may be used as supplementary de...

May 21, 2026 159 Views 0 comment Print

Legal Metrology (General) Amendment Rules, 2026

Corporate Law : The 2026 amendment introduces detailed metrological, technical, and safety standards for non-automated blood pressure devices. The...

January 7, 2026 1278 Views 0 comment Print

Draft Rules for Non-Invasive Non-Automated Sphygmomanometers

Corporate Law : The Ministry of Consumer Affairs is seeking comments on draft rules to amend the Legal Metrology (General) Rules for non-invasive ...

July 31, 2025 288 Views 0 comment Print

Draft Rules for Clinical Electrical Thermometers for Continuous Measurement

Corporate Law : India's Department of Consumer Affairs released draft rules for clinical electrical thermometers for continuous measurement, seeki...

July 31, 2025 408 Views 0 comment Print

Draft CCPA Guidelines to Prevent Illegal Sale of Radio Equipment Online

Corporate Law : India's CCPA has issued guidelines effective May 27, 2025, to regulate the listing and sale of radio equipment, including walkie-t...

May 27, 2025 630 Views 0 comment Print


International companies answerable to Indian consumer courts for service deficiency – Supreme Court

September 20, 2011 2145 Views 0 comment Print

International companies are answerable to Indian consumer courts for service deficiency, the Supreme Court has ruled, upholding the apex consumer forum’s direction to a Lebanese international courier company to pay 71,615.75 US dollars compensation to a Mumbai-based firm. A bench of justices G S Singhvi and H L Dattu said in a judgement that consumers within the definition of the Consumers Protection Act(CP) can avail remedy for deficiency in service from both consumer fora and regular courts.

Consumer Affairs Minister for Strict Action against Misleading Advertisements

June 4, 2011 1005 Views 0 comment Print

The Ministry of Consumer Affairs, Food & Public Distribution will soon convene a meeting to discuss the issue of misleading advertisements with various service sector ministries and related agencies. Expressing concern over such advertisements for various consumer products and services, the Minister for Consumer Affairs, Food & Public Distribution, Prof. K V Thomas has said that a committee of experts will be set to suggest measures to deal with misleading advertisement effectively.

Goods and services hired for commercial use not covered by Consumer Protection Act

December 22, 2010 1794 Views 0 comment Print

The Supreme Court last week stated that goods and services hired for commercial purposes cannot be the subject matter of a consumer complaint under the Consumer Protection Act. It set aside the judgment of the National Consumer Commission in the case

Companies cannot pay damages in installments- state consumer commission

October 26, 2010 363 Views 0 comment Print

Mumbai- Till fairly recently, parties held guilty in consumer forums delayed shelling out compensation by paying only a part or by seeking adjournments. Not anymore. The state consumer commission has, among other measures, precluded payment of compen

Not Happy with right to information Act? File a complain with consumer forum

December 14, 2009 3438 Views 0 comment Print

It is common knowledge that public information officers often do not furnish the information sought by the applicant under Right to Information Act (RTI). Is an appeal to the appellate authority of the Information Commission the only remedy? Or would failure to furnish information without valid reason constitute a deficiency in service for which compensation can be sought by filing a consumer complaint? This issue has been decided by the National Commission in a trendsetting judgment.

Delays in cheque clearing – case no. 82 of 2006 before National Consumer Disputes Redressal Commission

June 4, 2009 2267 Views 0 comment Print

NOTIFICATIONS NO. DPSS.CO. (CHD) NO. 873 / 03.09.01/ 2008-09, DATED 24-11-2008 As you may be aware, during August 2006, a case was filed before National Consumer Disputes Redressal Commission, New Delhi (the Commission) under the Consumer Protection Act, 1986, inviting attention to the delays in cheque clearing and, specifically, to the issue of float in […]

Lawyers not liable under Consumer Protection Act, 1986: SC

April 16, 2009 12336 Views 0 comment Print

The State Commission, Delhi, held that services rendered by a Lawyer would not come within the ambit of s. 2(1)(o) of the Consumer Protection Act, 1986, as the client executes the power of attorney authorizing the Counsel to do certain acts on his behalf and there is no term of contract as to the liability of the lawyer in case he fails to do any such act. The State Commission held that it is a unilateral contract executed by the client giving authority to the lawyer to appear and represent the matter on his behalf without any specific assurance or undertaking.

National Consumer Commission fined Kaun Banega Crorepati – 3 Rs. 1 Crore for unfair trade practice

March 3, 2009 576 Views 0 comment Print

Kaun Banega Crorepati – 3 which ran on Star Plus TV from January 2007 to April 2007 under the anchor of Shah Rukh Khan, was running a contest called “Har Seat Hot Seat” in which TV viewers were invited to participate. The contest consisted of answering an objective type question with four possible answers. TV […]

Companies Can Sue Power Suppliers under Consumer Law: SC

February 23, 2009 1281 Views 0 comment Print

THE Supreme Court has ruled that companies engaged in commercial activities can drag their electricity supplier to a consumer forum and seek damages for deficiency in services. A bench of Justice Markandey Katju and Justice RM Lodha rejected a plea of Karnataka Power Transmission Corporation in which it had said a company using electricity for […]

Consumer Welfare Fund Rules, 1992

November 25, 1992 643 Views 0 comment Print

In exercise of the powers conferred by sub-section (2) of section 37, read with section 12D of the Central Excises and Salt Act, 1944 (1 of 1944), the Central Government, hereby makes the following rules

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