Remedy available under Consumer Protection Act, 1986 is additional remedy

The remedy available under the Consumer Protection Act, 1986 is an additional remedy for consumers and not in derogation of remedy available under Section 8-B of the Indian Telegraph Act, 1885.

1. The petitioner is consumer of respondent No. 2 within the meaning of Section 2(o) of the Consumer Protection Act, 1986 (hereinafter called as “Act of 1986) and respondent No. 2 is licensee of respondent No. 3/Telecom Authorities. The petitioner raised a consumer dispute within the meaning of Section 2(e) of the Act

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