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To assist taxpayers CPC has established Customer care helpline, a limited call center service at ITD-CPC, Bangalore for queries related to ITR-V Receipt Status, Refund /Refund re-issue, Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form 26AS and Form 16.

Taxpayer queries at CPC, Bangalore will be answered  between 8:00 AM to 8 PM. The service will be available in English, Hindi and Kannada.

Taxpayer can also Call ASK for their queries on toll free number 1800 180 1961.

Helpline Number - Income Tax department with FAQs

Other Customer Care Helpline Number of CPC based on Type of Queries are as follows :-

Purpose Help Desk Contact Number
General Queries related to Income Tax Aayakar Sampark Kendra (ASK) 1800 180 1961
Rectification, Refund, Intimation and other
Income Tax Processing Related Queries
Centralized Processing Center 1800 103 4455 (or)
+91-80-46605200
e-Filing of Income Tax Return or Forms and other value added
services provided through e-Filing Portal
e-Filing 1800 103 0025 (or)
+91-80-46122000
+91-80-26500026
Form 16, Tax Credit (Form 26AS) and other queries related
to TDS statement, Form 15CA processing
TDS Reconciliation Analysis and
Correction Enabling System (TRACES)
1800 103 0344 (or)
+91-120-4814600
Queries related to PAN & TAN application for
Issuance/Update through NSDL
Tax Information Network – NSDL +91-20-27218080

FAQ Related to CPC Helpline Numbers, Email ID and Working Hours

If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then what is the procedure to contact CPC?

Answer: If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then assessee — can call toll free number at 1800 103 4455 or paid number at 80-46605200. Once connected, Press 7 to speak to CPC executive on the IVR response. — can request for Intimation u/s 143(1) and 154 on e-Filing application. LOGIN and GO TO ‘My Account’ → ‘Request for Intimation’.

Under which conditions, assessee needs to contact CPC Bangalore?

Answer:Assessee needs to contact CPC for Processing related matters of Original/ Revised Income Tax Return OR Rectification, Refund/Demand OR Intimation related matters.

What is CPC help line number?

Answer: The helpline numbers for CPC are: Toll free – 1800 103 4455, and Phone Number – 080-46605200

Assessee wants to know e-mail ID for CPC?

Answer: All queries to CPC will be handled at their Helpline Numbers- Toll free – 1800 103 4455, and Phone Number – 080-46605200

Assessee is not able to call on toll free number from abroad?

Answer: If assessee cannot connect to the Toll free number, you can call on 080-46605200

What are the working hours of CPC?

Answer: Taxpayers can contact CPC from 8:00am to 8:00pm from Monday to Friday.

(Updated on 02.04.2020 with Information available on Income Tax Website)

Republished with Amendments

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1,541 Comments

  1. L.R Yadav says:

    Sir, We received a refund order in Name of Sh Gaj Raj SIngh Refund order No A0842230 bearing cheque No 181423 for Rs 7740/-. Sh Gaj Raj Singh had expired on 27.09.2008. We want refund in name of his wife, what will be the proceddings for that.

    Yours faithfully

    L.R.Yadav

  2. L.R Yadav says:

    My relative received a refund order No A 0842230 of Rs 774o/- in the name of Gaj Raj Singh, who had expired on 27.09.2008. Now the refund order is required in the name of his wife Smt Suraj kaur. What will be the proceedings for taht please inform.

  3. HITESH KUMAR AGGERWAL says:

    To

    Dear

    Sir/Madam,

    With due respected I will like to inform you that I am I request you to kindly take necessary action .I correct my a/c number in my refund chaqe number send by you to the cpc banglore and sbi bombay but nathing reply for your side then please cheke than inform me .

    Thanking You,

    hitesh kumar

    PAN CARD NUMBER- Amvpa8778n
    PH-09999804888

  4. Harish Kumar says:

    Dear Sir,
    Sub: Income Tax Return – AY 2010-11; E-filing

    I recieved an email from the IT department asking me to contact the Bangalore CPC office for not having furnished the ITR-V for Assessment Year 2010-11. However, there due to some error i was not able to file the same Online, but have filed the same at your office at palace grounds and I have got my aknowledgement.

    If i send a copy of my aknowledgement would solve the problem?
    Looking forward for your favourable reply.

    Thanks and Regards,
    Harish Kumar

  5. Deepak Sarkar says:

    To

    Dear

    Sir/Madam,

    With due respected I will like to inform you that I am a holder of PAN CARD AUYPS9039F. but due to some error from your side salami hang my document to T.D.S.( IT Department ) the number of my PAN Card in from L.I.C.& the Income tax Department has been printed as AUYPS3039F.

    Then above mention error has given much treble in deed with the Income Tax Department ( T.D.S.)

    So,

    I request you to kindly take necessary action .I correct my PAN card number in the document send by you to the I.T.D. oblige.

    Thanking You,

    Deepak Sarkar

    Agent L.I.C.Golaghat Branch,
    5522/494

    PAN CARD NUMBER- AUYPA9039F
    PH-09706702049

  6. Naushad Kareemullah says:

    From,
    Naushad Kareemullah
    7-9/4, Road No. 14,
    Indira Nagar,
    Nacharam,
    Hyderabad – 500076.

    Sir,

    Sub: Refund ASSMNT yEAR 2009-2010 – Reg.
    Ref: 1) My PAN AJGPK1793F
    2) YR commu Ref No.CPC/0910/MR3/
    1003238931
    Pl refer my request email dated 19th Nov. 2010 to send the refund amount for A.Y.2009-2010. But I have not heard any response from you. Pl. remit the refund amount by cheque to the above address.

    Thanking you,

    Regards,

    N.Kareemullah.

  7. bosubabu says:

    itd cpc asked me to send cancelled cheque and bank details for refund of AY 2009-10,MY PAN NUMBER IS

    A H D P B 7081 L

    MY COMMUNICATION REFERENCE NUMBER IS CPC/0910/11/1003309830 AND REFUND SEQUENCE IS 7000669823

    I SEND THE REQURED COPY TO THE ADDRESS CPC ITD
    POSTBAG NO-1,,ELECTRONIC CITY,BANGLORE-560100,,,,,,BUT THE REGISTRED POST REFUSED TO RECEIVE AND RETURNED TO ME
    NOW WHAT CAN I DO?

  8. bosubabu says:

    sir,
    itd cpc asked me to send cancelled cheque and bank details for refund of AY 2009-10,MY PAN NUMBER IS

    A H D P B 7081 L
    MY COMMUNICATION REFERENCE NUMBER IS CPC/0910/11/1003309830 AND REFUND SEQUENCE IS 7000669823

    I SNE THE REQURED COPY TO THE ADDRESS CPC ITD
    POSTBAG NO-1,,ELECTRONIC CITY,BANGLORE-560100,,,,,,BUT THE REGISTRED POST REFUSED TO RECEIVE AND RETURNED TO ME
    NOW WHAT CAN I DO?

  9. CHEAN VYAS & ASSOCIATES says:

    Refund For Ay.2009-10.Incase of C.R.Vays With
    PAN;AABFC2306E.Return Filed on 27-9-209. ACK No. 9235801270909 Not Received or Proeess

  10. CHEAN VYAS & ASSOCIATES says:

    PAN;- AABFC2306E
    E fIILING RETURN FOR THE A.Y.2009-10 FIELD ON 27-9-2009.
    VIDE ACK.NO. 92358010270909, REFUND RS. 36,29,600/ HAS NOT BEEN RECEIVED .

  11. karthikeyini says:

    To
    The Income Tax Department-CPC
    Post Bag No.1,
    Electronic City Post Office,
    Bangalore

    Respected Sir,

    Pan No:AOBPR2669R
    I have received a letter from IT dept bangalore by october 15th 2010,and asking me to pay 2900/- rupees for my previous year[2009-2010] which was showing wrong calculation.but i have got the same IT statement through my company, which shows zero payable amount.i couldn’t reach accessing officer through phone.can you please help me to get resolve this issues.

  12. P.V.satyanarayana sastry says:

    My client(PAN:AACFE5437H) has E-filed its Return of Income for the Assessment Year 2009-2010 on 30-09-2009 wide Acknowledgement number 96949270300909 and sent ITR-V by ordinary post but till Today no confirmation was received from CPC. Another ITR-V was sent by speed post on 28-10-2010 but till today no confirmation was received. It is requested to do the needful and Refund the amount due to assessee.

  13. P.V.satyanarayana sastry says:

    My client has E-filed its Return of Income for the Assessment Year 2009-2010 on 30-09-2009 wide Acknowledgement number 96949270300909 and sent ITR-V by ordinary post but till Today no confirmation was received from CPC. Another ITR-V was sent by speed post on 28-10-2010 but till today no confirmation was received. It is requested to do the needful and Refund the amount due to assessee.

  14. P.V.satyanarayana sastry says:

    Dear Sir,
    My PAN: AACFE5437H.
    I have been assessed by RANGE 8(2), HMT Bhavan, Bangalore.I had sent my ITR for A.Y.2009-2010 by Ordinary Post to my Assessing officer.Since I have not received the Acknowledgement, I have been repeatedly following up to confirm the receipt of my above ITR but I am unable to get a reply so far. Can any one help me to ascertain receipt of my ITR for A.Y.2009-2010.Incase it has not been received by the ITO, what will be the remedy.
    Thanks

  15. RADHA TRIVEDI says:

    MY PAN NO ADNPT0961F
    I HAVE RECEIVED REFUND ORDER BUTIT IS NOT CORRECT .SO KINDLY CHANGE MY ADDRESS AND ACCOUNT NUMBER AS DETAILED ABOVE NAME SMT RADHA TRIVEDI W/O PANKAJ RAI TRIVEDI 21 AHINSA PATH NEEMUCH {M.P.} AC NO IS 61000186002 WITH MY BANKER S B B J . THE REFUND ORDER AMOUNT AS PER RETURN SUBMIT TO I T DEPARTMENT 1240/- BUT I HAVE RECEIVED RS 115 ONLY . SO KINDLY LOOK IN TO THE MATTER AND OBLIDGE
    YOURS FAITHFULLY SMT RADHA TRIVEDI NEEMUCH M . P.

  16. Anoop Sharma says:

    Dear sir,
    I just wanted to know that the no of CPC bangalore for refund enquiry bcoz i have received intimetaion bt not received refund.

  17. Gurumurthy.G says:

    Dear Sir,
    My Refund Cheque for A.Y.2008-2009 was sent to my bangalore address in July 2010 and returned back to you since the address which mentioned it is worng.I had sent an intimation to you regarding my change of address and bank details and your call centre confirmed to me that my change details have been registered at your end on oct 2010th August 2010. Till date I have not received mt Refund cheque.Can any one advise me when I can expect my refund.
    MY PAN NO : AKEPG1971C

  18. sainath reddy says:

    To
    The Income Tax Department-CPC
    Post Bag No.1,
    Electronic City Post Office,
    Bangalore Respected Sir,

    Sub: Request for Refund Cheque to the below mentioned Address.
    Ref : PAN No.ANMPR2313L

    I, C.SAINATH REDDY had filed the IT return for Ay 2008-09.MY E -FILING ACKNOWLEDGEMENT NO IS 120333170310310.But till date, I haven’t received any amount.MY TAN NO HYD L00087D. Now I
    kindly request you to process my refund and send to the following
    Address.pl response to MY MAIL ID IS krsn9999@gmail.com.

    C.SAINATH REDDY
    24-227,
    RANGAREDDY NAGAR,BALANAGAR,
    HYDERABAD-500037

    Thanking You,

  19. sainath reddy says:

    To
    The Income Tax Department-CPC
    Post Bag No.1,
    Electronic City Post Office,
    Bangalore Respected Sir,

    Sub: Request for Refund Cheque to the below mentioned Address.
    Ref : PAN No.ANMPR2313L

    I, C.SAINATH REDDY had filed the IT return for Ay 2009-10.MY COMMUNICATION REFERANCE NO is CPC/0910/14/1001749621. DATE OF ORDER is 03/09/2010.refund sequence no 7000654766. E -FILING ACKNOWLEDGEMENT NO IS 120346300310310.I claimed a refund of Rs 1970/-
    in my IT return. I SENT TO YOU MY A/C NO & BLANK CANCELLED CHEQUE THROUGH COURIER.But till date, I haven’t received any amount. Now I
    kindly request you to process my refund and send to the following
    Address.pl response to MY MAIL ID IS krsn9999@gmail.com.

    C.SAINATH REDDY
    24-227,
    RANGAREDDY NAGAR,BALANAGAR,
    HYDERABAD-500037

    Thanking You,

  20. Latha Mohan Nair says:

    Income Tax Officer
    Unit -1, Centralized Processing Center
    Income Tax Department
    Post Bag No,2, Electronic City Post Office
    Bangalore – 560 100.

    Re : Non-receipt of Income Tax refund – Smt. Latha Mohan
    PAN Card No. ACNPN5326R

    Dear Sir,

    This is to inform you that I have filed my Income Tax return through e-return of the following years but till date I have not yet received Income Tax refund either from your central Processing office at Bangalore or from Nagpur Income Tax office. When ever we are contacting your office we are not getting any suitable reply and it is pending from last three years and we are in urgent need of money. The details of my e-filing number, date and amount are as under: I am enclosing herewith Xerox copy of e-filing acknowledgement copy for your further necessary action at your end.

    1.
    Assessment Year : 2008-2009 (period 1.4.2007 to 31.3.2008)
    e-filing Acknowledgement No.: 58482330150309 dt.15/03/2009
    Total Tax deducted Tax paid Refund
    Rs.30,830/- Rs.6,602/- Rs.24,230/-
    2. Assessment Year : 2009-2010 (period 1.4.2008 to 31.3.2009)
    e-filing Acknowledgement No. : 104987630070110 dt. 07/01/2010
    Total Tax deducted Tax paid Refund
    Rs. 24,135/- Nil Rs.24,135/-
    3. Assessment Year : 2010-2011 (period 1.4.2009 to 31.3.2010)
    e-filing Acknowledgement No. : 144377320310710 dt. 31/07/2010
    Total Tax deducted Tax paid Refund
    Rs.37,486/- Nil Rs.37,490/-
    Total Refund : Rs.85,855/-

    Kindly look into the matter seriously and arrange to return my income tax refund at the earliest.

    Thanking you,

    Yours faithfully

    Mrs. Latha Mohan
    Plot No.52, Arya Bhavan
    Gorakhnath Coop. Hsg. Society
    Gayatri Nagar, Koradi Road
    Mankapur,
    Nagpur-440 030 (Maharashtra State).
    Ph.No.: 0712-2032562, 09423401779
    e-mail : kurup_mohan@yahoo.com

  21. Rajpal says:

    Dear sir,

    I have sent below mail for my pending refund cheque dated Oct. 19’2010. The customer care of income tax not reply this mail. I have again called to income tax department for what procedure of collecting the refund order, I have sent a letter of change of address with copy of a cancelled cheque to banglore via courier dated oct. 20’2010.

    till date no refund cheque received.

    What time should be taken by Income Tax department for reply any queries.

    Reg.
    Rajpal
    PAN AHIPR4308R

    From: Rajpal [mailto:rajpal@memw.com]
    Sent: Tuesday, October 19, 2010 3:27 PM
    To: ‘refunds@incometaxindia.gov.in’
    Subject: FW: Request for Income Tax Refund

    Dear sir/madam,

    Today I have checked my income tax refund online and find that my income tax refund returned from old address. My office has been shifted from E-46/13, Okhla Phase-2, New Delhi to 10th Floor , Tower-1, Jeevan Bharti building , Cannaught Circuse ,New Delhi-110001.

    I am requesting to please resend this cheque in changed address otherwise please give address of my assessing officer than I collect my refund order cheque.

    With Regards
    Rajpal
    PAN AHIPR4308R
    C/o MountEverest Mineral Water Limited,
    10th Floor, Tower-1,
    Jeevan Bharati Building ,
    Cannaught Circuse, New Delhi-11001
    Mob. No. 9213219141

  22. Preeti says:

    Hi,
    I recieved a mail from the IT department asking me to pay an amount for my previos year. There is a calculation mistake thus I had sent a mail explaining the same with the Form16 and the proof docs, but even after a second reminder I have yet to hear back from them.

    Preeti

  23. M/S SUSHMA MARINE SERVICES says:

    SIR,WE HAVE BEEN FILED ITR-V FOR ASS.YEAR 2009-10 BY eFILING ON 23RD SEPT. 2009 ACK.NO.92224210260909 FOR REFUND CLAIM RS.85,97,796/-EIGHTY FIVE LACKS NINTY SEVEN THOUSND SEVEN HUNDRED NINTY SIX. SEND COPY ACK. WITH SIGNATURE,BY ORDINARY POST ON SAME DAY.KINDLY DO THE NEEDFUL AND EXPEDITE THE SAME.WE ARE LOKING FORWARD FOR YOUR PROMPT ANSWER
    PAN ABEFS 3429 G
    PARTNER M/S. SUSHMA MARINE SERVICES
    VIJAY SINGH

  24. Muthaiah Erri says:

    Dear Sir,
    My PAN No is:APMPM1471N,I have filed my it returns for the AY2008-2009.I have not received My returns till today.When i checked my status, It showing me as “Refund cheque returned undelivered by the postal department as address provided by you is incorrect” Can you pls reply to my mail id how and to whom i can send my address details.Can i change my mode of refund from check to directly deposite to my bank account so that i can provide my bank details.
    Thank you.

  25. dr>vihang jagatkishor dhebar says:

    RES.SIR/MADAM,
    I DON’T RECE.MY REFUND OF YEAR 2007-08.RS.9160/-ACKNOWLEDGE NO.032178.I SUBMIT INDEMNITY BOND
    OF RS.20/-ON STAMPPAPER ON DT.15/07/09.TO INCOMETAX OFFICE AT RAJKOT RACE COURSE ROAD BRANCH AND ALSO SUBMIT MY ALL DOCUMENTS FOR THEIR VERIFICATRION..BUT I DON’T RECEIVED MY REFUND TILL THIS DATE.AFTER 2YEARS.YOU ARE REQUESTED TO DO NEEDFUL IN THIS MATTER URGENTLY.
    AND ISSUE ME A NEW CHEQUE OF THIS REFUND.AS EARLIEST AS POSSIBLE.MY MO.NO.IS9879577809
    THANKS,
    VJD

  26. Mahesh gupta says:

    You can move rectification application u/s 154 reqesting to give credit of tds before cpc banglore please enclose proof of tds.i hope you will get relief.

  27. Naushad Kareemullah says:

    From,
    Naushad Kareemullah
    7-9/4, Road No. 14,
    Indira Nagar,
    Nacharam,
    Hyderabad – 500076.

    Sir,

    Sub: Refund ASSMNT yEAR 2009-2010 – Reg.
    Ref: 1) My PAN AJGPK1793F
    2) YR commu Ref No.CPC/0910/MR3/
    1003238931
    In reply to your above 2nd referrence, I had sent replies two times. But so far my account is not credited. If the same problem continues please remit my refund amount vide cheque to the above mentioned address.
    Thanking you,

    Regards,

    N.Kareemullah.

  28. B.Gopalakrishnan says:

    one of my client received assessment order for the Asst year 2009-10 His PAN No. AAAPH3027Q. It shows Tax payable. when analyse for point of view there is no tax payable for the Asst year 2009-10. I send the letter to CPC u/s 154 ( petition) but I not get reply. please do the needful

  29. sanjay kumar singh says:

    I have not receive the refund for the assessment year 2008-2009 My e-filling acknoledgement no-49197130141108 & PAN No-BCHPS0488N & Date of birth-05/01/1973.I already talk to cpc helpline,but he told i dont have your record assessment year 2008-2009.my refundable amount is Rs=26870.please let me know.

    Regards

    Sanjay Kumar Singh

  30. sanjay kumar singh says:

    I have not receive the refund for the assessment year 2008-2009 My e-filling acknoledgement no-49197130141108 & PAN No-BCHPS0488N & Date of birth-05/01/1973.I already talk to cpc helpline,but he told i dont have your record assessment year 2008-2009.my refundable amount is Rs=26870.please let me know.

  31. Milind J patel says:

    I HAVE E-FILED MY INCOME TAX RETURN FOR THE ASSY. YEAR 2009-10 ON 29TH SEP 2009 WITH ACK. # 950196102909090. I HAVE TALK TO ABOUT MY INCOME TAX REFUND TO CPC Bangalore BUT THEY REPLY THAT TO GO TO YOUR LOCAL INCOME TAX WARD FOR IT. AND I ALSO GO THERE FOR REFUND BUT THEY TOLD ME THAT YOU E FILE YOUR INCOME TAX RETURN SO WE CAN’T HELP FOR IT.

    My PAN NUMBER IS ANYPP6008N AND MY BIRTH DATE 17/07/1984

    SO HOW CAN I GET MY INCOME TAX REFUND

    PLEASE SEE THE MEETER AND DO NEEDFUL

    REGARDS

    MILIND J PATEL

  32. Milind J patel says:

    I HAVE E-FILED MY INCOME TAX RETURN FOR THE ASSY. YEAR 2009-10 ON 29TH SEP 2009 WITH ACK. # 950196102909090. I HAVE TALK TO ABOUT MY INCOME TAX REFUND TO CPC Bangalore BUT THEY REPLY THAT TO GO TO YOUR LOCAL INCOME TAX WARD FOR IT. AND I ALSO GO THERE FOR REFUND BUT THEY TOLD ME THAT YOU E FILE YOUR INCOME TAX RETURN SO WE CAN’T HELP FOR IT.

    SO HOW CAN I GET MY INCOME TAX REFUND

    PLEASE SEE THE MEETER AND DO NEEDFUL

    REGARDS

    MILIND J PATEL

  33. Kiran says:

    I received a letter from IT dept bangalore in October, 2010 asking me to pay large sum for my previous year. They have included long-term-capital-gains as taxable income which is to be exempted. What is the way ahead to get the same corrected?

    I had submitted my returns (ITR-2) online using http:// incometaxindiaefiling.gov.in.

    Please write to me at kiranlv@gmail.com if you have any information regarding this.

    Thanks in advance.

  34. BV Prakash says:

    I have not yet recd my refund for assessment years 2008-09 Rs.192=00 only & asst.year 2009-10 refund: Rs.2379/= ref. acknowledgement No: 1301015386 dt:31/7/2008 & 1330104522 dt:30/7/2009 respectively My Pan No: AAUPP5385M but in Form 16 it is wrongly indicated as AAVPP5385M but while submitting returns I have correctly indicated my PAN No; as AAUPP5385M Kindly let me know thestatus

  35. Suryanarayana Raju Mudunuri says:

    To
    The Income Tax Department-CPC
    Post Bag No.1,
    Electronic City Post Office,
    Bangalore Respected Sir,

    Sub: Request for Refund Cheque to the below mentioned Address.
    Ref : PAN No. AIGPM2158M

    I, Suryanarayana Raju Mudunuri had filed the IT return for Ay 2009-10
    on 24-09-2009 My PAN No. AIGPM2158M,through online Vide
    Acknowledgement No:90660940240909. I claimed a refund of Rs 1,77,800/-
    in my IT return. But till date, I haven’t received any amount. Now I
    kindly request you to process my refund and send to the following
    Address.

    Suryanarayana Raju Mudunuri
    LIGH: 790
    Road No.5, 3rd Phase,
    KPHB Colony,
    Hyderabad-50072

    Thanking You,

    –Sd–

    Yours Sincerely
    Suryanarayana Raju Mudunuri
    LIGH: 790
    Road No.5, 3rd Phase,
    KPHB Colony,
    Hyderabad-50072

  36. M/s. sushma marine services says:

    SIR,WE HAVE BEEN FILED ITR-V FOR ASS.YEAR 2009-10 BY eFILING ON 23RD SEPT. 2009 ACK.NO.92224210260909 FOR REFUND CLAIM RS.85,97,796/-EIGHTY FIVE LACKS NINTY SEVEN THOUSND SEVEN HUNDRED NINTY SIX. SEND COPY ACK. WITH SIGNATURE,BY ORDINARY POST ON SAME DAY.KINDLY DO THE NEEDFUL AND EXPEDITE THE SAME.WE ARE LOKING FORWARD FOR YOUR PROMPT ANSWER
    PAN ABEFS 3429 G
    PARTNER M/S. SUSHMA MARINE SERVICES
    VIJAY SINGH

  37. Manjunath Kabbinada says:

    I have not yet received the income tax refund for the accessing year 2006-2007 & 2010-11 from the INCOME TAX CIRCLE 14(1). I have the copy of the application Refund Due which I submitted on 25-JUN-07 and 14-JUN-2010. How can I know the status of the application? When can I get the Refund?

  38. Madhusudan says:

    Ref letter CPC/0809/T13/91000011826. There has been an error at Income Tax data processing. I am eligible for Rs 1,00,000 Deduction under Chapter VIA, same has been missed by IT in their Data Entry. I have sought rectification under Sec 154. I recently recived a letter again from you rejecting this claim. I am now trying to call you on you number 43456700, but get no response. I sent a Regd Post, and CPC cell is refusing to take it. I have not got any reason for this refusal. I have my form 16 and 16A to prove the eligibility. How else do I provide proof for this correction and rectification ? Please Help,
    MADHUSUDAN
    AAXPM4233E

  39. soumiya says:

    I received a refund cheque on 22nd october, for which we need some changes and we are sending a letter regarding that. Pls tell us whether to send the letter through post or courier and pls tell us to whom the letter to be addressed?

  40. Anupam Jain says:

    Dear sir,

    I would like to draw your kind attention for the refund of Rs. 99241 as per my ITR-1 for the year 2009-2010. I have sent the ITR-1 well before the due date ie July 31, 2009.However I have not heard any thing about my refund which is quite big amount. I have also submitted the the F-16 from Tata consultancy services ltd. My Pan No. is AETPJ3903N. It is also to be mentioned that the tax deduction at source has been confirmed by form 26AS dated 16-7-2009 by e mail to me. Kindly do the needful for the refund at your earliest and oblige. I am looking forward for your prompt response.

    Thanking you

    Yous sincerely

    Anupam Jain
    Pan No. AETPJ3903N

  41. Anupam Jain says:

    Dear sir,

    I would like to draw your kind attention for the refund of Rs. 99241 as per my ITR-1 for the year 2009-2010. I have sent the ITR-1 well before the due date ie July 31, 2009.However I have not heard any thing about my refund which is quite big amount. I have also submitted the the F-16 from Tata consultancy services ltd. My Pan No. is AETPJ3903N. It is also to be mentioned that the tax deduction at source has been confirmed by form 26AS dated 16-7-2009 by e mail to me. Kindly do the needful for the refund at your earliest and oblige. I am looking forward for your prompt response.

    Thanking you

    Yous sincerely

  42. Kiran Patil says:

    Dear Sir,
    Please refer communicaion no.CPC/0910/12/1003938037 from your office to me dated 25.7.2010, I have been informed to pay tax Rs.229490 where i failed to understand the reason for receiving this notice as I am salaried employee and my IT is deducted at the employer source.
    I have also filed my return online still i have received the notice, please guide me what i need to do so that the issue can be resolved.
    Looking forward for your response as i need to respond to the notice ASAP.
    Regards,
    Kiran Patil
    9323808199

  43. Ramesh Joshi says:

    Dear Sir,

    What is the procedure to get the refund against excess tax paid inadvertantly on account of surcharge for the A.Y. 2009-10 by a corporate to I.T.

    Since the Assessee has submitted online return whether to approach CPC Bangalore, and at which address & official.

    Thanks.

  44. ishtiaq nazeer says:

    Hi ,

    PAN number : ADEPN2685H

    i am yet to receive the refund for the last financial year ie 2008-2009.It has been more than one year .Can any one help?

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