To assist taxpayers CPC has established Customer care helpline, a limited call center service at ITD-CPC, Bangalore for queries related to ITR-V Receipt Status, Refund /Refund re-issue, Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form 26AS and Form 16.
Taxpayer queries at CPC, Bangalore will be answered between 8:00 AM to 8 PM. The service will be available in English, Hindi and Kannada.
Taxpayer can also Call ASK for their queries on toll free number 1800 180 1961.
Other Customer Care Helpline Number of CPC based on Type of Queries are as follows :-
| Purpose | Help Desk | Contact Number |
| General Queries related to Income Tax | Aayakar Sampark Kendra (ASK) | 1800 180 1961 |
| Rectification, Refund, Intimation and other Income Tax Processing Related Queries |
Centralized Processing Center | 1800 103 4455 (or) +91-80-46605200 |
| e-Filing of Income Tax Return or Forms and other value added services provided through e-Filing Portal |
e-Filing | 1800 103 0025 (or) +91-80-46122000 +91-80-26500026 |
| Form 16, Tax Credit (Form 26AS) and other queries related to TDS statement, Form 15CA processing |
TDS Reconciliation Analysis and Correction Enabling System (TRACES) |
1800 103 0344 (or) +91-120-4814600 |
| Queries related to PAN & TAN application for Issuance/Update through NSDL |
Tax Information Network – NSDL | +91-20-27218080 |
FAQ Related to CPC Helpline Numbers, Email ID and Working Hours
If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then what is the procedure to contact CPC?
Answer: If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then assessee — can call toll free number at 1800 103 4455 or paid number at 80-46605200. Once connected, Press 7 to speak to CPC executive on the IVR response. — can request for Intimation u/s 143(1) and 154 on e-Filing application. LOGIN and GO TO ‘My Account’ → ‘Request for Intimation’.
Under which conditions, assessee needs to contact CPC Bangalore?
Answer:Assessee needs to contact CPC for Processing related matters of Original/ Revised Income Tax Return OR Rectification, Refund/Demand OR Intimation related matters.
What is CPC help line number?
Answer: The helpline numbers for CPC are: Toll free – 1800 103 4455, and Phone Number – 080-46605200
Assessee wants to know e-mail ID for CPC?
Answer: All queries to CPC will be handled at their Helpline Numbers- Toll free – 1800 103 4455, and Phone Number – 080-46605200
Assessee is not able to call on toll free number from abroad?
Answer: If assessee cannot connect to the Toll free number, you can call on 080-46605200
What are the working hours of CPC?
Answer: Taxpayers can contact CPC from 8:00am to 8:00pm from Monday to Friday.
(Updated on 02.04.2020 with Information available on Income Tax Website)
Republished with Amendments




Dear Sir,
My PAN: ABRPR418K.
I have been assessed by ITO Ward 14(2), HMT Bhavan, Bangalore.I had sent my ITR for A.Y.2009-2010 by Speed Post to my Assessing officer.Since I have not received the Acknowledgement, I have been repeatedly following up to confirm the receipt of my above ITR but I am unable to get a reply so far. Can any one help me to ascertain receipt of my ITR for A.Y.2009-2010.Incase it has not been received by the ITO, what will be the remedy.
Thanks
S.Sundara Rajan
Dear Sir,
My Refund Cheque for A.Y.2008-2009 was sent to my bangalore address in July 2010 and returned back to you since I have moved out of bangalore.I had sent an intimation to you regarding my change of address and bank details and your call centre confirmed to me that my change details have been registered at your end on 28th August 2010. Till date I have not received mt Refund cheque.Can any one advise me when I can expect my refund.
My PAN :ABRPR4618K
Thanks
S.Sundara Rajan
How I can rectify Bank Account Number in a refund cheque.
Dear sirs,
Sub; Refund for A.Y.2009-2010 – Reg.
I have not received the above refund yet. Pl do need ful.
Thanking you,
Regards,
Mohd. Faheemuddin
I recieved a letter from IT dept bangalore by July end asking me to pay large sum for my previous year which was showing wrong calculation.I enquired CPC and was asked to file a return by speed post with Acknowledgement and Form16 for the year mentioned in the letter sent by IT department.I sent it on Aug first week and confirmed in postal department,it has reached them.Inspite of this ,I have not recieved any reply till date and call center replies their system is not updated to reflect the correction yet.My name is s.subbarayan and am a software pro.Can anybody let me know what is the duration for correction?
My self Raju Dhanasekaran,
I had received intimation u/s 143 (1) from Centralized procession center (Incomtax Department)for the Assesment period of 2009-10.
During this period I have worked for Wipro Technologies Chennai and my employer deducted the amount RS 31339/- for the Tax.(I have all my payslip, Annual tax statement which i had received from Income tax department)
I just wondering that in the Intimation u/s 143 (1) form for the period 2009-2010, they have 2 coloumns
1. As provided by Tax payer in Return of Income.
2. As Computed Under section
First Displayed the Amount/Value as RS 31339/-
Second one Displayed as Net Amount Payable as RS 24658/-Which means i have to pay the amount).
I really don’t know and where is the loophole.
Note:
We people are working for the software company and the employer deducted all and finally we received the salary with all deduction.
Deduction also displayed in the following website as Annua Tax statement “https://onlineservices.tin.nsdl.com/TIN/JSP/security/PanLogin.jsp”.
Kindly the person “Tanakini” look into the issue and do let us know the updates.
And Please find the following details:
PAN Number: AHJPR2433E
Assesment Year: 2009-2010
Communication Ref Number: CPC/0910/l1/1001920891
Demand Identification Number: 2010200937002570152T
Regards,
Raju Dhanasekaran.
My self Raju Dhanasekaran,
I had received intimation u/s 143 (1) from Centralized procession center (Incomtax Department)for the Assesment period of 2009-10.
During this period I have worked for Wipro Technologies Chennai and my employer deducted the amount RS 31339/- for the Tax.(I have all my payslip, Annual tax statement which i had received from Income tax department)
I just wondering that in the Intimation u/s 143 (1) form for the period 2009-2010, they have 2 coloumns
1. As provided by Tax payer in Return of Income.
2. As Computed Under section
First Displayed the Amount/Value as RS 31339/-
Second one Displayed as Net Amount Payable as RS 24658/-Which means i have to pay the amount).
I really don’t know and where is the loophole.
Note:
We people are working for the software company and the employer deducted all and finally we received the salary with all deduction.
Deduction also displayed in the following website as Annua Tax statement “https://onlineservices.tin.nsdl.com/TIN/JSP/security/PanLogin.jsp”.
Kindly the person “Tanakini” look into the issue and do let us know the updates.
Regards,
Raju Dhanasekaran.
PAN: AAPPS7900L (Puran Singh S/O Sh Bhan Singh)
Dear Sir/Madam,
I have not received my IT Refund for the Assessment Year 2009-10.I have checked my bank statements but nothing has so far been received. Kindly arrange to credit the Refund in my SBI A/C No.11209171173(SANPADA Br., Navi Mumbai 400705)or send the Refund Cheque at my Residential Address : B-503,KESHAV KUNJ-II C.H.S., PLOT No. 3, SEC – 15, PALM BEACH ROAD, SANPADA, NAVI MUMBAI – 400705, MAHARASHTARA.
Thanks and Best Regards,
Capt Puran Singh
My PAN: AAJPR9011M Ward No 15(1) Bangalore
I am a senior citizen aged 82 Years, My IT refund is due for 2008-09. Repeated reminders to ITO 15(1) and PRO Bangalore have not been attended to till date. I underatand that the file is with the Grievance Cell.I will appreciate if I get the refund without any further delay. ITO15(1) has been given full details vide my letter dated 24.9.2009
Lt Col GADIYARA PRABHAKARA RAO(Retd)
Date: 25-10-2010
Ref: Refund Letter/AO/2010-11
From:
PATRO SRINIVAS
#4-32, Gagularamaram,
Jeedimetla,
Hyderabad-500055
Andhra Pradesh.
To
The Assessing Officer(AO),
IT Towers, Masabtank,
Hyderabad.
Andhra Pradesh.
Sub: Refund of Income Tax for the A/Y 2009-10.
Dear Sir/Madam,
I PATRO SRINIVAS, E-Filed my Income Tax return for the Financial year 2008-09. My Refund was Rs.83825/- only. But till date i have neither received any amount nor any information from IT Dept. My Details are given below
Assessee Name: PATRO SRINIVAS
PAN NO: BDGPS4075R
Assessment Year 2009-10
Refund Amount: Rs.83825/-
Bank Details:
Hdfc Bank Ltd
A/c No:06961530003208
I Look Forword to your reply
Plz issue my refund as soon as possible
Yours Faithfully
P Srinivas
Date: 23.10-2010
Ref: Refund letter/AO/2010-11/001
From
JAI PRAKASH MOURYA
T-8, CHURIA MOHALLA, TEHKHAND VILLAGE
OKHLA PHASE-I, NEW DELHI-110020
To
The Assessing Officer (AO),
Aayakar Bhavan, New Delhi
Sub: Refund of Income-Tax for A.Y-2009-10
Dear Sir/Madam
I, JAI PRAKASH MOURYA, filled my income tax return for the Financial Year 2008-09 to Income tax office at Aayakar Bhavan, New Delhi. My refund was for Rs. 11579/- only. But till date I have neither received any amount nor any information from income tax department. My details are given below:
Assessee Name: JAI PRAKASH MOURYA
PAN: AYQPM1587J
Assessment Year-2009-10
I.T. OFFICE: I.T.O NEW DELHI
Acknowledgement No.-4820004921 Dated: 31-Mar -2010
Amount of Refund: Rs 11579/-
Bank Details:
Bank & Branch Name: State Bank of India, Kalkaji
A/c No. : 30369705583
MICR Code: 110002059
When should I receive the refund, I think it should be with interest on the refund amount.
I look forward to your reply in due course
Yours truly,
Jai Prakash Mourya
Encl: 1) Copy of ITR
2) Ccpy of TDS Certificate issued by Employer
SAHITA CONSTRUCTION COMPANY PAN NO- AAQFS2422J VIDE
INCOME TAX RETURN ACK.NO.93813670290909 SUBMITTED ON 29-09-2009.
PLEASE INFORM REGARDING INCOME TAX REFUND FOR RS.457820/-
WHICH IS YET TO RECEIVE BY US.
REGARDS JAGDISH SAHITA
I have received Intimation from Income Tax regarding refund dated 17/09/2010
(COMMUNICATION REF. NO.CPC/0910/I3/1004154578, REFUND SEQUENCE NO. 7000889157)
But the refund amount was not received till now. Kindly Advise in the matter Or issue the cheque / amount will be deposited in my Saving bank Account no.12900100001581 with Bank of Baroda, Bhat Bazar Branch, Mumbai – 400009 or to be sent by post on below mention address (office)
408, Adamji Building,
413 Narsi Natha Street,
Musjid Bunder, Mumbai – 400009
Dear sir,
in reference to the communication ref no. CPC/0809/MR3/901078024.
sub : failure of refund credt for PAN BGDPS1828E.
as requested, have couriered the response sheet with a cancelled cheque of the bank as proof of bank account.
have not received any response on the same.
pls let know as to when the refund would be creditted to the back,
thanks
Dear Sir,
I request to you please give me centralized processing center full address to me at my email id.
Dear sir ,
Myself dr.karminder singh having PAN bmcps4258p
from patiala.pb.filed my return of income for the Assesment year 2009 -2010 with the ITO ward no.4 ,patiala dated 17.8.2009 .The ITO patiala issued me a refund of Rs.11420/- against the refund of Rs.36565/-.Accordingly ,I filed an application for rectification .The rectification has since been made on
11.8.2010.and the balance refund is to be issued by your office.It has been told that the refund of Rs.26140/- has been issud by your office vide cheque no.4020628369 dated 12.8.2010 but refund voucher has not been recieved by name till date .
you are requested to kindly make it conenient to look into the matter personaly and arrange to send me the refund voucher as the earliest
thanking you
Dr.karminder singh .
Dear Sir,
PAN No. is AAACR5672C.
Pls let me the status of tax refund of Rassik Woodworth Ltd. for AY 2009-10. It has more than 1 year but don’t get the refund. We had e-filed on 23.09.2009. Pls let me refund of rassik woodworth ltd. Pleaes help in this regards.
Bijendra singh
For Rassik Woodworth Ltd.
please give me centralized processing centre full address
Communication Reference no. CPC/0910/12/1004080448
Refund Sequence no. 7000851478
P.A.N. No. AJTPS0529A
Order Dated 15-09-2010
Respected Sir,
I have received the copy of the Assessment order no As amentioned abvoe with refund od Rs.4530/- But the Cheque was not received till now. Kindly Advise in the matter Or issue the cheque / amount will be deposited in my Saving bank Account no.10814030287 od state Bank Of India.
Thanking you,
Yours Faithfully
Anil Kumar Saxena
Ph. No. 09319360109
E-mail – aksaxena_1752@rediffmail.com
Communication Reference no. CPC/0910/12/1004080448
Refund Sequence no. 7000851478
P.A.N. No. AJTPS0529A
Order Dated 15-09-2010
Respected Sir,
I have received the copy of the Assessment order no As amentioned abvoe with refund od Rs.4530/- But the Cheque was not received till now. Kindly Advise in the matter Or issue the cheque / amount will be deposited in my Saving bank Account no.10814030287 od state Bank Of India.
Thanking you,
Yours Faithfully
Anil Kumar Saxena
Ph. No. 09319360109
E-mail – aksaxena_1752@rediffmail.com
I do not know what is the purpose of this website. I have registered and asked for clarification. I have started getting calls asking for Income tax clarifications. Is this a mode being used by IT office to redirect queries?
DEAR SIR/MADAM,
MY PAN NO.AALFA2058B,M/S AVG PACKAGING,NEW DELHI.
MY REFUND FOR A.Y.2008-09 IS DUE WHICH I HAVEN’T GOT TILL DATE.
KINDLY LET US KNOW WHAT IS THE STATUS FOR MY REFUND AS ITS VERY DELAY NOW.
KINDLY CONFIRM US AS EARLY AS POSSIBLE.
—
With Regards
AVG PACKAGING
my current address C/ B.K shukla
117/N/2 A-1 Market Kakadeo Kanpur
because make my house
Plz sir send my Refundable chq
Dear Sir,
My PAN No. is AADPJ2197G.
Pls let me the status of my tax refund for AY 2009-10. It has more than 1 year but i don’t get the refund. I had e-filed on 25th July 2009. I e-filed and send the return to CPC bangalor and the receive it on 01/08/2009. Pls let me my refund. I have tried calling customer care many times but they said it is under process
Dear Sir,
My PAN No. is AADPJ2197G.
Pls let me the status of my tax refund for AY 2009-10. It has more than 1 year but i don’t get the refund. I had e-filed on 25th July 2009. I e-filed and send the return to CPC bangalor and the receive it on 01/08/2009. Pls let me my refund. I have tried calling customer care many times but they said it is under process. I have tried emailing at refunds@incometaxindia.gov.in but all the times i have got the same reply that is
Dear Sir/Madam,
This is to inform you that you track the status of its refund from the website http://www.incometaxindia.gov.in/ by clicking on “Status of Tax Refunds”. or contact CPC Bangalore – 080-43456700.
Thanks & Regards
Aaykar Sampark Kendra
Dial: 0124-2438000
I have called all the contact numbers but they said that it is under process.
Sub: Refund for the A.Y. 2009-2010.
Ref: My PAN No. AAMPF8005A.
Dear Sir,
Please let me know the position of above subject. If any more information is needed, Pl inform so that I can provide the same.
Thanking you
Regards
Mohd Faheemuddin.
SIR,
I HAVE RECEIVED REFUND FROM CPC CENTER, AGAINST E RETURN. OF ASST.YEAR 2009-10. BUT WRONG BANK A/C NO HAS FILLED UP IN REFUND VOUCHER.
I WANT TO CORRECT A/C NO IN REFUND VOUCHER.
surprising that no one has raised any query on an important aspect of changed procedure of refund. these days s b i bombay sends a chque saying it is my income tax refund.their covering letter is not in the same format as it used to be when the i t dept was sending the refund chques in earlier days. This earlier covering letter of i t dept had all details which helped us to understand the basis on which refund figure was worked out indicating the Principal AND Interest on Principal separately. This helped us to satisfy ourselves whether refund was worked out correctly by comparing the figures in the covering letter and the figures in our own copy of the return filed by us. We could raise queries if there was discrepancy, within the prescribed time. We were also able to include the INTEREST (on Principal amount of refund) in our income in the year in which refund was received and paid income tax theron. The s b i covering letter does not cater to any of these.I was thinking sbi letter with scanty details would be followed by another letter(in the old format)from the i t dept,if not for any thing else, atleast for the sake of collecting income tax on interest. But it has not happened. On being asked, sbi and i t aykar’s office plead ignorance. That makes us also more ignorant than what we were in these tax matters. Forget about what we may have lost as individual tax payers(infructious correspondence involving precious productve time is also a loss,I guess),but what about the loss to the GOVT, as many seem to think that they cannot be held responsible for paying tax on an unknown amount.
As for me ,I have made provision of some odd amount to cater to the tax on this unknown interest ,if ever any such thing exists in the amount sent by s b i.
From
Nalini Srinivasan.
108/1, Pillaiyar Koil Street.,
Jaffarkhanpet, Chennai 600 083.
To.
The Income Tax Officer (CPL)
Post Bag No 1, Electronic City Post Office.,
Bangalore 560 100.
Kind Attention TARAKINI.
Sub: Claim Income Tax Amount Rs.4795/-.
Ref: 1.Communicaytion Reference : CPC/0910/14/1000413788.
2.Demand Identification No: 2010 2009370053992625.
3.A.Y> 2009 – 2010. POAN: ACGPN 1273 Q Date of Filling : 31/07/2009.
4.Status : Individual.
5.Return Filed Under Section 139(1)
With reference to the above subject you claimed Rs.4795/-. Under Ref No 1 & 2, With this regard I submit following details for your perusal.
1.I filled 2009 -2010 I.T Return Through E Failing Acknowledgement
No 81873040310709 dated 31/07/2009.
2.My Tax Amount Rs.4795/-. Was Paid By Indian Bank Teynampet Br On 30/07/2009.
BSR 0260097 CIN 8/9 Which enclosed your reference .
3.My Spouse PAN No:AJRPS 6808C AY 2009-2010 Tax Amount Rs.979/-.
My PAN No:ACGPN 1273 Q AY 2009- 2010 Tax Amount. Rs.4795/-. It comes
Totally Rs.5774/-. @ Rounded Off Rs.5775/-. By Way of Cheque No:923715 dated
30/07/09 Indian Bank Teynampet Br. On 30/07/2010, It was cleared in my bank
On same day.
4.Please verify your E Failing records My Tax amount Rs.4795/-. Was Credited in your
Accounts by the Bankers. If It is not Credited by the bank I am ready to pay the
Amount. I will Claim the already paid Tax amount From Bank.
Thanking You. Yours faithfully.
CC :The Branch Manager., Indian Bank,.
Teynampet Branch, Chennai 18.
Hariharan & Co. Auditors .
I hv not received my Income tax refund for the last three years. My PAN Card No.ACNPN5326R. I have filed through e-return. Kindly do the needful.
LATHA MOHAN NAIR
MObile No.: 09423401779
My return was processed & E filed on 10/02/2010 under E filing Acknowledgemment number 107429470100210 for the Asst. Year 2009-2010 Pan No. ADBPG8038J Please let me know the status of .
sir want to know about u/s 133(6) of incometax,
i received a letter from other jurisdiction/circle where my debtor has a file there and he faced a scurtiny underr AC.,ac send a letter u/s 133[6]to me to know my details within 7 days.Now what shall I do and kindly do send the format of drafting plz
My.PAN no is AEXPT0784P, I have not received the refund for FY2008-09/ AY2009-10, could you please inform why so much delay ??
I claimed a refund of more than Rs.13,000/-in my I.T.return Statement for the accounting year 2008-2009.More than a year has passed, nobody in I.T. Deptt., cares when I should get the refund or atleast get a satisfying reply!
Thanks,
Dipak Bhattacharya/Delhi.
(PAN- AAAPB1676M)
I feel that there is no responsible procedure to issue refund for the returns filed at CPC.
My PAN No is ABOPN7101N. My returns for year 2008 09 is due for payment to me. I received an intimation saying that I had to pay more than 2Lac to Govt rather than paying my returns to me – This was obviously because of wrong calculations of CPC. After that I submitted letter for rectification. Nobody is able to tell me the correct status. Everytime I call up they say that it will take another 6 months. Now the new problem is that I am getting transferred to another place. Tell me what is to be done. My contact number is 9035020006. Can somebody help me?
dear Deepak,
you have to send back refund order to SBI mumbai and correct bank details and PAN no. to the CPC bangalore with canceled cheque with mentioning line as “changed bank detail with canceled cheque” on envelop to get new refund order.
MY PAN IS ADYPT6796P, I HAVE NOT RECEIVED THE REFUND FOR FY 2008-09/AY 2009-10. I HAVE BEEN SEND THE RESPONSE SHEET ALONG WITH CANCELED CHEQUE AND BANK A/C DETAILS THROUGH ORDINARY MAIL. KINDLY ACKNOWLEDGE THE SAME.
THANKS
VINOD KUMAR TIWARY
PAN- ADYPT6796P
e-mail :- vinodtiwari.ms@gmail.com
mob :- 9304079103,9835029103
MY PAN IS ADYPT6796P, I HAVE NOT RECIEVED THE REFUND FOR FY 2008-09/AY 2009-10. I HAVE BEEN SEND THE RESPONSE SHEET ALONGWITH CANCELLED CHEQUE AND BANK A/C DETAILS THROUGH ORDINARY MAIL. KINDLY ACKNOWLEDGE THE SAME.
THANKS
VINOD KUMAR TIWARY
PAN- ADYPT6796P
SIR,
I HAVE RECEIVED REFUND FROM CPC CENTER, AGAINST E RETURN. OF ASST.YEAR 2009-10. BUT BY MISTAKE BANK A/C NO. IS WRONG Filled UP IN RETURN. AND WRONG BANK A/C NO IN REFUND VOUCHER.
I WANT TO CORRECT A/C NO IN REFUND VOUCHER.
Sir,
Sub: Refund for the A.Y 2009-2010 -Reg.
Ref: My PAN AJRPG3964H
Please let me know the position of above subject. If any more information is needed, Pl inform sothat I can provide
Thanking you
Regards
P.V. GANESH
My.PAN no is AAYPS5928H, I have not received the refund for FY2008-09/ AY2009-10, could you please inform why so much delay ??
My P.A.N. NO. : CBTPS6198H
I had new registration for e-Filing return 3 month ago. But the mail did not get on my E-Mail ID. ashwin.advocate@gmail.com any message, so I can’t running my e-Return Process, however please give me a information in detail for this problem on my E-Mail ID. as early as possible.
I wait of your answer.
Thanking You Your’s faithfully
(SUTHAR MEENABEN ASHWINBHAI)
PAN : AABCJ4283G
Asst. Year : 2010 – 2011
Ref. : Notice U/S. 133(6) given by you dated 16.08.2010.
Subject : Rectification of error of Assessment Year on Self Assessment Tax Paid
Respected Sir,
This is to inform you that we have paid Self Assessment Tax of Rs. 1,13,461/- on dated 14-09-2010, the said income tax payment was remitted through e-payment vide syndicate Bank, Goregaon Branch (BSR Code No. is 0331906 & CIN No. is 00871) reference to The Bharat Co-op Bank (Mumbai) Ltd. Dadar – West Branch.
We wish to bring to your notice that bank have wrong entered Assessment Year as 2011-2012 instead of 2010-2011. We request to you kindly take note of the same, and Self Assessment Tax Credit to Assessment year 2010-11 in your Record. We enclosed herewith the copy of challan ITNS 280, copy of countered foil of the Payment already made and Bank rectification Letter.
As the above mistakes are apparent on record I request your goodself to rectify the above mistakes and oblige.
Thanking you and assuring you of my utmost co-operation at all times.
Thanking you
Yours Truly,
For M/s. Jini Nimi Design Studio Pvt. Ltd.
Dear sir i filled my online ITR form for 2010 yr on 27 Aug 10 in which i filled wrong digit of MICR code of my bank.Pl suggest me way to rectify this problem in efilling form for ITR.Hope for early and favourable reply.
thanking you in anticipation
I’ve received a similar letter yesterday, wherein my salary has been copied over to “Capital Gains” line and “Income from Other Sources” is 3 times the income from Salary.
I think some major goof-up is happening at the back-end. Not sure, but I guess it was IBM who did this automation project for IT Dept.
Instead of making everyone suffer by asking them to file rectification letter, this should be rectified internally by IT Dept.
i have sent the request for rectification today,
kindly let me know if any one has got the response from CPC
To whomsoever it may concerned
Dear Sir,
Inspite of sending repeated reminders to IT Department, I have not received my refund for the AY 2009-2010 yet. My PAN is : AEIPK6295H. Could you please do something for my refund? I hope I will get a favourable reply from you.
Thanking you,
Yours Sincerely,
Jyothish Kumar. K.V.
CRD Division (R&D-1)
Ranbaxy Laboratories Limited
Plot No.20, Sector-18
Udyog Vihar Industrial Area
Gurgaon-122015
Haryana
Tel : 0124-4194414
M : 98184 12589
E-mail : jyothish.kumar@ranbaxy.com
What is the CPC Date and CPC number
In reference of various queries raised by you all above let me tell u one thing:
a)When u fell ill you do not want to go to quack but to a well qualified doctor
b)when ur car goes bad u try to go to a authorised service station
c)To purchase cloth u go for branded one
d)but alas for IT returns u try to file it yourself or to get it filed it for Rs.100.00 or for free
e)There are two problems with filing of IT returns
i)When your employer deducts your tax he has to file his TDS retuens giving clear cut details of tax paid in the govt accounts on ur behalf as well as many other details
ii)these details if filed correctly gets posted against your account called as PAN ledger now
iii)same is the case with all other tds deducted eg Interest ,commission etc
iv)problem arises when ur details are not matched with the details filed by u in ur returns.
v)thirdly we have transformed our systems online but the mindset is that of paper return one hence ie the persons feeding your details and matching the same(the computer people) do not know law and the persons processing the returns (the tax dept people) do not know computers
vi)Now the solution is before filing ur return first check with your PAN ledger(called 26AS) whether your details are being reflected over there.
vii)if they are matching file ur return online else file it on paper return because in case of filing of paper return it is processed locally wherein in case of wrong demand filing of rectification request u/s 154 is easy however in case of online return processing is done at CPC,Banglore.
viii)for all those case wherein you have recd demand letters prepare one application u/s 154 and send the same to CPC Banglore.It will not solve your problem but will at least save you some problem as of now
ix)for specific queries u can mail me at carahulsaxena_2000@yahoo.com
rahul