CA Sandeep Kanoi

To assist taxpayers CPC has established Customer care helpline, a limited call center service at ITD-CPC, Bangalore for queries related to ITR-V Receipt Status, Refund /Refund re-issue, Rectification, Income tax /PAN/TAN, e-Filing of returns, e-Filing Login, Form 26AS and Form 16.

Taxpayer queries at CPC, Bangalore will be answered  between 8:00 AM to 8 PM. The service will be available in English, Hindi and Kannada.

Taxpayer can also Call ASK for their queries on toll free number 1800 180 1961.

Other Customer Care Helpline Number of CPC based on Type of Queries are as follows :-

Queries Customer Care
ITR-V Receipt Status, 1800-425- 2229

080-22546500

Refund /Refund re-issue
Rectification
Notification & Processing
1800 425 2229
Income tax /PAN/TAN
General Queries
1800 180 1961
e-Filing of returns
e-Filing Login
1800 4250 0025 /

+91 80 2650 0025

PAN / TAN
PAN / TAN updation
+91 20 2721 8080
Form 26AS
Form 16
1800 103 0344

FAQ Related to CPC Helpline Numbers, Email ID and Working Hours

If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then what is the procedure to contact CPC?

Answer: If assessee does not receive any intimation from CPC Bangalore u/s 143 (1) or 154, then assessee — can call toll free number at 1800-425-2229 or paid number at 080-22546500. Once connected, Press 9 to speak to CPC executive on the IVR response. — can request for Intimation u/s 143(1) and 154 on e-Filing application. LOGIN and GO TO ‘My Account’ → ‘Request for Intimation’.

Under which conditions, assessee needs to contact CPC Bangalore?

Answer:Assessee needs to contact CPC for Processing related matters of Original/ Revised Income Tax Return OR Rectification, Refund/Demand OR Intimation related matters.

What is CPC help line number?

Answer: The helpline numbers for CPC are: Toll free – 1800-425-2229, and Phone Number – 080-22546500

Assessee wants to know e-mail ID for CPC?

Answer: All queries to CPC will be handled at their Helpline Numbers- Toll free – 1800-425-2229, and Phone Number – 080-22546500

Assessee is not able to call on toll free number from abroad?

Answer: If assessee cannot connect to the Toll free number, you can call on +91- 80- 22546500.

What are the working hours of CPC?

Answer: Taxpayers can contact CPC from 8:00am to 8:00pm from Monday to Friday.

(Updated on 02.09.2015 with Information available on Income Tax Website)

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Category : Income Tax (27605)
Type : Featured (4029) News (13714)
Tags : cpc (62) FAQs (448) Income tax department (263)

1,359 responses to “CPC Helpline Number – Income Tax dept, Bangalore with FAQs”

  1. Arjun kumar jha says:

    Respected Sir,
    I Filled income tax Return for the A-Y 18-19 on 14.07.2018. and i sent same day ITR-V By speed post. till now it shows pending for E verification.
    please reply me Reason.
    Acno- 774789420140718
    Pan- ASLPG2725K
    Date-14.07.2018

    • Mukesh Singh says:

      My self Mukesh Singh. I am willing to help your problem regarding as per new rules and regulation the hard copy of ITR is not require to send. Ok no problems (log-in-go to e verify by AADHAR/Bank A/C which is easier, can choose after following instructions you must follow.

  2. k.vikki raman says:

    Myself Kumarah sami vikki raman having PAN No: ADQPR2113N filled my income tax on 24.07.2018 in addition mine , the below mentioned ITR were filled .
    Aditya vikkiraman AWKPU4614R
    HARSHINI VIKRAM AWVPV8729Q
    BIJENDER RANA AMYPBO0380L
    PATASHO DNTPP9924F
    REKHA B2APR5116A
    UMESH RANA CYPR2337G And
    rakesh yadav ACLPY0449E
    The Ink signed copies of the ITR were dispatched through speed post vide speedpost reference no : EH6333667IN. as per speed post track the packet containing all the above said ITR’s delivered at your Bangalore office on 27.08.2018 at 17:44:00 hrs.
    To Our surprise for the past few days we all are getting a message citing that ” NON Receipt of Ink singned ITR copies from
    Ms. Nirmala – Dy commissioner of income tax.

    Further for the past TWO hours i am trying to reach CPC bangalore through the 08046605200,18004252229 , 08022546500,180042500025

  3. ABHIJIT SARKAR says:

    PAN – BBQPS4337E
    Acknowledgement Number – 610308410160418
    Assessment Year 2018-19
    E- verification completed
    Date – 26-04-2018

    Need help please. My details-

    Abhijit sarkar
    7016338954
    abhijit_sarkar2@rediffmail.com

  4. Satpal Singh says:

    Respected Sir,
    I deposit Income Tax Challan with cheque in ICICI Bank Drop Box Because the Cheque of Corporation Bank. But We have no received the Challan Slip.
    What we do now for Challan Slip.
    Beacaue Bank Say that Challan Slip receive by Courrier. But We have no received the Slip.

  5. G SAI KIRAN says:

    Hi,
    I have received a mail from income tax efiling Dept regarding the subject of mail is “Income tax Refund”,
    Can you just clarify me that what I need to do for that and it is showing due refund of sum amount.

    Kindly guide me what to do for it.

  6. Sabir .M.Kotwal says:

    My SBI bank account has been transferred to another place (SBI branch) in Pune.So IFSC code is changed but account no is same. I have recd intimation for refund from CPC Bangaluru. How can I incorporate IFSC code. Pl help..

  7. Sabir Kotwal says:

    My Wife has filed ITR-1 for assessment year 2018-19 in the month of June 2nd week. After filing her return we shifted from govt accommodation to our own house and recently we I transferred her SBI account to a another branch of SBI. Now IFSC code has been changed but account no is the same. I have now received intimation of refund from IT. Please advise me how to incorporate the change of IFSC to get credit in the bank. Pl help.

  8. IQBAL AHMED says:

    Form 10-E has been filed by me to rebate U/S 89(1) on 23.07.2018 and transaction ID is 5689153318.How much time will take this case in processing as I am worried to full fill my ITR-1 AY(2018-19) well in time.

  9. SANDIP BHATTACHARYA says:

    i CAN NOT E FILE OF KRISHNA BHATTACHARYA .i HAVE TO FACE PROBLEM IN USER ID AND PASSOWORD OF KRISHNA BHATTACHARYA. PLEASE HELP TO ME.

  10. BARUN KUMAR MUKHOPADHYAY says:

    DM, CPCITR-
    Bangaluru,
    I am about 70 years old pension holder. I myself filled-up your ITR-1 form after getting my Form 16 from my office. One query is to you ma’m that after e-verification I was sent ITR- V (?) online, but there was no mention of ITR-V on the left UPPER corner of the form as is usually done, only total annual income was given initially and in the last part. One item was shown ‘tax exempt’ in the last part. I am little bit confused. Moreover IT IS WRITTEN “NO NEED TO SEND this form to CPC, Bangaluru”, that may be due to my ITR-1 was Aadhaar linked for which I put OTP sent by you as an SMS in the form.
    Thank you
    Best regards
    Barun Kumar Mukhopadhyay

  11. Respected Sir,
    With due respect I am to state that my daughter is Pursuing PG in Chest and TB in Govt Medical College and she is getting Stipend.Please clarify whether stipend is exempted from income tax or not.Now If exempted from income tax how the same should be reflected in the ITR in which column.
    Thanking You.
    Yours faithfully
    subhash chanderS

  12. ABHISHEK KUMAR SINGH says:

    Sir My PAN DBCPS7122D .I filled income tax by online of FY 2014-15.Data shown ITR processing completed till now refund amount coudn’t reflectt to my account plz help.

  13. MEGHNATH BANERJEE says:

    WHILE CALLING ON TOLL FREE NUMBER THEY ARE ASKING FOR YOU 4 DIGIT PAN NUMBER IN DD/MM/YYYY FORMAT I AM CONFUSED WHAT EXACTLY THEY ARE ASKING ……PLZ GUIDE IS THERE ANY EMAIL SERVICE THROUGH WHICH I CAN CONTACT

    • MIR MUSAWEER ALI says:

      That is your 4 numerical digit of your pan and DOB. Suppose PAN NO. is AGHNB4422K & DOB is 12/12/1990 than it should be 442212121990

  14. KULKARNI GURUNATH AMBADAS says:

    Sir,

    I forgotten my previous mobile number, password and also changed my bank account . Please updated my all profile at the earliest to e filing income tax return MY PAN AIAPA5216C, DOB 01061977 AND MOBILE NUMBER IS 9730359400

  15. jaganathan kk says:

    Have missed march deadline for ITR AY 2017-18. How can it be filed now ?

  16. Nirmal says:

    The call to CPC require a fair revision of PAN card DOB and pincode feed is tremoundesly confusing and needs revision for ordinary people.

  17. ASHOK KUMAR KOUL says:

    Dear Sir,
    On 23rd/24th June 2018 I had submitted Income Tax Returns for the AY 2018-19 of my self (ADZPK2671B) & of my spouse (BJWPK3210Q) on line. Though OTP was generated and also I responded accordingly But no acknowledgment was generated as was happening earlier. I am now doubtful whether our ITR (FORM ITR !) has been received by your Department. Plz Confirm by return email.
    Thanks.

  18. murariram says:

    sir,
    i have received a msg on 16/05/2018 from CPC that your income tax refund has been issued , but is has not reached to my account of sbi which has finished in it refund. may i get help from you ?
    regards.

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