RBI mandates an independent Internal Ombudsman system for small finance banks to review rejected or partially resolved complaints. The move strengthens fairness, timelines, and customer escalation rights.
The new framework mandates an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions within strict timelines and guide customers to external remedies if needed.
The 2026 Directions require eligible NBFCs to appoint independent Internal Ombudsmen to review partially resolved or rejected complaints. The move ensures fairness, transparency, and stronger customer protection before complaints are closed.
The new framework requires eligible non-bank PPI issuers to appoint an independent Internal Ombudsman to review rejected or partially resolved complaints, ensuring fairness before closure.
The 2026 Directions mandate independent Internal Ombudsmen in credit information firms to review rejected or partially resolved complaints before closure.
The government has notified income-tax exemption for specified welfare-related receipts, subject to strict non-commercial and compliance conditions.
The government has officially notified Bhogapuram for unloading imports and loading exports, expanding authorised customs locations under the Customs Act.
Clear routes for eligibility, capital requirements, and fit-and-proper standards are prescribed. The key outcome is a more resilient and credible MF ecosystem.
The central bank has issued draft amendments clarifying capital computation norms for NBFCs and other regulated entities, inviting comments until January 28, 2026.
RBI has issued a discussion paper inviting comments on whether licensing of new UCBs should restart. The paper outlines risks, reforms, and proposed safeguards for the sector.
