The RBI has issued detailed guidelines governing the marketing and sale of financial products by UCBs. The framework focuses on preventing mis-selling and strengthening customer safeguards.
The new framework mandates explicit customer consent, suitability assessments, and compensation mechanisms to address mis-selling and strengthen consumer protection in rural banking.
The Directions impose due diligence, training, identification, and code of conduct requirements on DSAs and DMAs engaged by AIFIs. The ruling holds institutions responsible for the conduct of their marketing channels.
The RBI has mandated that NBFCs obtain explicit customer consent before selling financial products and prohibited misleading sales practices. The Directions strengthen consumer rights by introducing compensation mechanisms for proven cases of mis-selling.
The Directions require banks to publicly disclose third-party arrangements on websites and digital channels while restricting integration of referral products into banking platforms. The ruling promotes informed customer choice and operational clarity.
The RBI has introduced a revised framework governing agency and referral arrangements, strengthening consumer protection and imposing stricter compliance obligations on commercial banks.
The Directions require banks to publicly disclose third-party arrangements on websites and digital channels while restricting integration of referral products into banking platforms. The ruling promotes informed customer choice and operational clarity.
The RBI has overhauled the framework governing agency and referral activities of Payments Banks, introducing stronger customer protection measures and stricter operational boundaries.
The RBI has updated the regulatory framework governing agency and referral activities of Regional Rural Banks, emphasizing customer protection, transparency, and responsible business practices.
The RBI has updated the regulatory framework governing agency and referral arrangements of Rural Co-operative Banks. The amendments stress customer protection, responsible conduct, and fee-based operations without risk participation.
