The Reserve Bank of India (RBI) has issued an amendment to the Master Direction on Know Your Customer (KYC) Direction, 2016, to align with recent updates in related regulations. The changes reflect updates from the Prevention of Money Laundering Rules and the Unlawful Activities (Prevention) Act (UAPA). Key amendments include revisions to customer acceptance policies, which now allow for simplified Customer Due Diligence (CDD) for existing customers when opening additional accounts or obtaining new services. Additionally, the periodic KYC updation process has been clarified, and new requirements for updating KYC records with the Central KYC Records Registry (CKYCR) have been established. The updated procedures also specify how regulated entities must handle the KYC information retrieval process, including the use of KYC identifiers from CKYCR. These changes come into effect immediately, ensuring compliance with enhanced monitoring requirements and streamlined customer information management.
RESERVE BANK OF INDIA
RBI/2024-2025/87
DOR.AML.REC.49/14.01.001/2024-25 Dated: November 06, 2024
All the Regulated Entities
Dear Sir/Madam,
Amendment to the Master Direction – Know Your Customer (KYC) Direction, 2016
Please refer to the Master Direction – Know Your Customer (KYC) Direction, 2016 dated February 25, 2016, as amended from time to time, in terms of which Regulated Entities (REs) have to undertake Customer Due Diligence (CDD), as per the process laid out therein, for their Customers.
2. On a review, the Master Direction on KYC has been amended to (a) align the instructions with the recent amendments carried out in the Prevention of Money Laundering (Maintenance of Records) Rules, 2005 vide Gazette Notification dated July 19, 2024, (b) incorporate instructions in terms of the corrigendum dated April 22, 2024 issued by the Government of India to the Order dated February 2, 2021 on the ‘Procedure for implementation of Section 51A of the Unlawful Activities (Prevention) Act, 1967’, and (c) revise certain existing instructions. The changes carried out in the Master Direction are provided in Annex. The amended provisions in the Master Direction shall come into force with immediate effect.
Yours faithfully,
(Veena Srivastava)
Chief General Manager
Annex to the circular no. DOR.AML.REC.49/14.01.001/2024-25 dated November 06, 2024 on amendment to the Master Direction on Know Your Customer (KYC)
Annex
I. Paragraph 10 – Customer Acceptance Policy
Paragraph 10(f) of the Master Direction is amended to read as follows: REs shall apply the CDD procedure at the UCIC level. Thus, if an existing KYC compliant customer of a RE desires to open another account or avail any other product or service from the same RE, there shall be no need for a fresh CDD exercise as far as identification of the customer is concerned.
II. Paragraph 37
The ‘Explanation’ that “High risk accounts have to be subjected to more intensified monitoring” is applicable to sub-paragraphs (a) and (b) of paragraph 37 and accordingly, the ‘Explanation’ has been shifted.
III. Paragraph 38 – Updation/ Periodic Updation of KYC
To provide better clarity, the phrase ‘updation’ has been inserted with the phrase ‘periodic updation’ in the clauses (ii) and (iv) of sub-paragraph (a); and clauses (iii) and (iv) of sub-paragraph (c) of paragraph 38.
IV. Paragraph 56 – CDD Procedure and sharing KYC information with Central KYC Records Registry (CKYCR)
Paragraph 56(h) of the Master Direction is amended to read as follows:
In order to ensure that all KYC records are incrementally uploaded on to CKYCR, REs shall upload/update the KYC data pertaining to accounts of individual customers and LEs opened prior to the above-mentioned dates as per clauses (e) and (f), respectively, at the time of periodic updation as specified in paragraph 38 of this Master Direction, or earlier, when the updated KYC information is obtained/received from the customer. Also, whenever the RE obtains additional or updated information from any customer as per clause (j) below in this paragraph or Rule 9(1C) of the PML Rules, the RE shall within seven days or within such period as may be notified by the Central Government, furnish the updated information to CKYCR, which shall update the KYC records of the existing customer in CKYCR. CKYCR shall thereafter inform electronically all the reporting entities who have dealt with the concerned customer regarding updation of KYC record of the said customer. Once CKYCR informs an RE regarding an update in the KYC record of Annex to the circular no. DOR.AML.REC.49/14.01.001/2024-25 dated November 06, 2024 on amendment to the Master Direction on Know Your Customer (KYC)
an existing customer, the RE shall retrieve the updated KYC records from CKYCR and update the KYC record maintained by the RE.
Paragraph 56(j) of the Master Direction is amended to read as follows:
For the purpose of establishing an account-based relationship, updation/ periodic updation or for verification of identity of a customer, the RE shall seek the KYC Identifier from the customer or retrieve the KYC Identifier, if available, from the CKYCR and proceed to obtain KYC records online by using such KYC Identifier and shall not require a customer to submit the same KYC records or information or any other additional identification documents or details, unless–
(i) there is a change in the information of the customer as existing in the records of CKYCR; or
(ii) the KYC record or information retrieved is incomplete or is not as per the current applicable KYC norms; or
(iii) the validity period of downloaded documents has lapsed; or
(iv) the RE considers it necessary in order to verify the identity or address (including current address) of the customer, or to perform enhanced due diligence or to build an appropriate risk profile of the customer.
V. Annex II of the MD on KYC
Based on the corrigendum dated April 22, 2024 issued by the Government of India to the Order dated February 2, 2021 regarding the ‘Procedure for implementation of Section 51A of the Unlawful Activities (Prevention) Act, 1967’, the designation of Central Nodal Officer for the UAPA has been changed from “Additional Secretary” to “Joint Secretary”.
VI. The provisions of Master Direction may henceforth be read as ‘paragraph’ instead of ‘section’. All internal cross-references to ‘section’ in the Master Direction on KYC have been replaced to be read as ‘paragraph’.
