Issues on New ITD Portal – listed down – members can add other issues in comment section so that all issues can be compiled.
1. DSC not getting registered or updated
2. New Incorporated companies or Firms are not able to register themselves on ITD Portal
3. Forget password option not working
4. IT Returns in PDF can’t be downloaded
5. IT acknowledgements in PDF can’t be downloaded.
6. DIN Number not getting auto populated in new ITD website.
7. Challan Numbers not getting validated
8. No tab for VSV tab i.e. Vivad se visvas scheme disappeared from Website.
9. Unable to file TDS Returns
10. Unable to file Form 15CA/15CB. Demanding Compulsory six digit numeric Pin code, while many country do not have Pincode, Some Countries have Alpha Numeric codes and some have less than Six Digit codes and some may have more than six digit pin codes.
11. E proceedings tab not workings
12. Grievances registered on ITD website are deleted without addressing
13. Old demands outstanding not reflected
14. Old Grievances registered not reflected
15. Unable to file Income Tax Returns for FY 2021
16. Accounts get locked, if we try to login and not able to login due to non-operatibility of site
17. Unable to raise refund reissue request
18. Unable to view Form 26AS
19. PAN Number is not shown as valid
20. Mismatch in PAN Data is shown when technically there is no mismatch
21.JSON Utility not available
22.while filing Verification in ITR if we select ‘Self’ in capacity then Name disappeared n Shown in validation errors.
23. UDIN is also not able to update for last month audit and other certification.
24. Rectification of return options not available.
25. Return processed in March 2021 now shows under processing in view details.
26. e-verify of revised return not functioning
27. No option to add Representative Assessee in Case of private trust & no option to add legal representative.
28. Intimation u/s 143(1) not downloading.
29. Form 10A filled in draft form in the erstwhile portal is not being carried into this portal. Form 10A not available
30. There is no “save as draft” option in any of the online forms.
31. Unlike the old portal where the entire details of the previous years returns were visible in a single screen, details of previous years returns are visible only 3 at a time.
32. Instant E-PAN facility is also not working
33. Trust are not able to file re registration application, due date for which is 30.06.2021.
34. ITR Not getting verified despite correct Input of ITR OTP.
35. SFT portal also not working.
36. New ITDREIN registration for Form 61A is not functioning
37. Reporting portal redirected from website is not functioning.
38. E-proceedings tab shows under development
39. Redirection to compliance portal does not auto login
40. Bank account already validated , but portal is showing error of bank account validation while filling income tax returns
Note: As time goes these issues may get resolve. These are just observations since last few days.
Author Bio
I’m trying to file form 35 but while saving the challan details it shows – Error : Appeal fees paid should be either of Rupees 250, 500 or 1000 as the case may be – but the challan amount is Rs. 1000/- itself. what to do now?
While uploading the ITR2 In HUF cases, getting error message as “no records found for the entered PAN”
i had applied for e-pan card only, through UTI. But by mistake i had entered incorrect email-id. when i am trying to download the epan through UTI downlaod e-pan facility, it shows an error” the data wa not found in ITD records”.Iam very disappinted. please give me solution
My DOB in pre-filled profile does not match with DOB in PAN or Aaadhar card. It shows one day early in the profile. Submitted two grievances, not fixed yet.
How to address it?
I opted for new tax regime under Section 115BAC and filed Form10IE on today. The form has been validated and uploaded successfully but I can’t put the filing date and the acknowledgement number on the General Information tab while i am filing ITR 3. Dear expert, kindly advise. Thanks in advance.
I have been trying to file form 10IE for months but not able to save the last page where exercise option is selected. did you face any similar issue?
Yes, I’m facing the same problem, still not resolved. Shitty website
I have received mail for Proposed adjustments u/s 143(1)(a) of Income Tax Act, 1961.In this regards I proceeded in online as follows Pending action-E-Proceeding-view notice-Submit Response-Variance-Provide response- Disagreed-Remarks-Save while save ,following error is coming Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002. I have tried a gap of one week but get same error again. .As the reply date is closer what is the next step we can do.
I received the same error ITD-EXEC2002 when tried respond to Notice u/s 143(1)(a)(ii) under eproceedings
I submitted a grievance when there were options under the path
Grievances->Submit a Grievance ->Department as e-filing->category as e-proceedings->Subcategory as applicable(For me , unable to respond to 143(1)a ->Continue ->Assessment year->Grievance description and enter the details
I have received mail for Proposed adjustments u/s 143(1)(a) of Income Tax Act, 1961.In this regards I proceeded in online as follows Pending action-E-Proceeding-view notice-Submit Response-Variance-Provide response- Disagreed-Remarks-Save After save ,following error is coming Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002. I have tried a gap of one week but get same error again. .As the reply date is closer what is the next step we can do.
What is the meaning of Error “ITD-EXEC-2002”. This comes when trying to upload the E-response against notice U/s 143(1)(a). The response is not getting saved.
Same error for me and the response due date is in 9- oct 🙁
Even I am getting this error and due date of reply is 1 October 2021. Please help
I am not able to register on https://www.incometax.gov.in/iec/foportal/ . Its throwing error in my last name. Saying that PAN is active but details entered not matching as per PAN. Though I am entering everything according to my PAN. My PAN and Aadhar successfully linked. I have contacted them, they told me to send mail to efilingwebmanager. I have sent mail, still did not get any response. What to do. Any one can help me
Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution.
Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution.
Trying to e-verify ITR for so many days using EVC, but always get message “invalid evc please retry”
I am not able to complete the 10BA verification through aadhar. The OTP is correct but the site says OTP is invalid
i am also facing the same problem of invalid otp, what to do
I mistakenly entered my income tax claim in other section not in its actual section . because of that my ITR refund not processed yet.i send my correction/clarification mail but an error code ITD-EXEC2002 is showing up and it not allowing me submit my clarification.please give me solution for this error code.
error code ITD-EXEC2002.
1.Go to http://www.incometax.gov.in
2.Touch the Individual/HUF
3.touch the salaried employees/any one
then touch update my profile details
5.now log in your pan and password
6.next file now or do you want anything
(no need update my profile this time)
try this
still same error
In Part A General, Return is being filed by Representative Assessee but the PAN quoted in represetative assessee field is not same as the PAN who is trying to upload the return.
Did you get any resolution for the issue ? I am getting same error and unable to submit.
Error : No records found for this Acknowledgement number, Please Retry. e verification problem
Hi raghu
im also facing the same, is this issue resolved
i am also not able to e verify it due to the same error message
We are not getting response from your server. So clients are not able to access this Website.
Error Message:-
This site can’t be reachedeportal.incometax.gov.in took too long to respond.
getting error ” Error : No records found for this Acknowledgement number, Please Retry” while trying to e-verify.
Did you find a solution around this issue? Facing the same problem
Did you find the solution? I am also facing the same issue as No records found for this Acknowledgement number, Please Retry.
e-verify of itr2 is not functioning.
After getting EVC, I keep trying to e-verify the return every day, but e-verify web page does not load.
getting error ” Error : No records found for this Acknowledgement number, Please Retry” while trying to e-verify.
getting error ” Error : No records found for this Acknowledgement number, Please Retry” while trying to e-verify.
All Refund reissue requests are failing with Message Technical Error ITD Exec-2003 for the last 15 days without any resolution. The banks for refund are already Validated and EVC enabled/
Efiling return for HUF as karta but at the end it shows error saying pan of representative assesse doesn’t match with karta pan
I am facing the same problem.. Were u able to rectify the error and file the return or it’s still pending
While filing itr 2 for 2020-21 I checked my profile details. They were ok and date of birth was correct and matches PAN. I started filing on itr utility2 and downloaded prefilled data on .Jain. But when I was confirming general information my date of birth was wrong it was one day before the actual date. Didn’t file itr. Any solution
I am facing exact same issue. What you have done ? Have you submitted grievance ?
I am not able to complete registration as it is not proceeding at the last step
I am not able to complete registration as it is not proceeding at the last stage
Not allowed to update the HRA amount, while filling the income tax return. My employer given less amount .
I am not able to complete the registration, it is not proceeding at the last step
Wrongly entered FD account in last ITR reflects in my portal with status validation pending since 6 months. Same is shown in in my current ITR not allowing me to submit the ITR. I wantto remove those bank accounts
Currently facing two issues as below-
1) E verify tab is not working
2) Filed ITR receipt and form can’t be downloaded
Unable to file ITR for current AY online. Message says “You have saved Draft of ITR pending for submissions”
but below there is a message: :No Saved Draft”
Facing the same issue.
Showing “You have saved draft of Income Tax Return pending for submission”.
Iitr2 huf error -in Part A General, Return is being filed by Representative Assessee but the PAN quoted in represetative assessee field is not same as the PAN who is trying to upload the return. While I am karta unable to file…
I am also facing same issue as below:
error: In Part A General, Return is being filed by Representative Assessee but the PAN quoted in represetative assessee field is not same as the PAN who is trying to upload the return.
In HUF income tax profile add the name, PAN, contact details of Karta in Key person Details. The issue would get resolved.
Added Key Person Details, but still facing the same Issue “In Part A General, Return is being filed by Representative Assessee but the PAN quoted in represetative assessee field is not same as the PAN who is trying to upload the return.”
Iitr2 huf error -in Part A General, Return is being filed by Representative Assessee but the PAN quoted in represetative assessee field is not same as the PAN who is trying to upload the return.
Are you able to get the above error resolved? I am facing same issue while uploading return for my HUF
I am also getting same error
In HUF income tax profile add the name, PAN, contact details of Karta in Key person Details. The issue would get resolved.
On adding Karta as key person also I’m getting the error.
I am facing the same, where you able to fix it?
Same for me, adding key person, and still getting error
On adding Karta as key person, PAN etc also getting the error “In Part A General, Return is being filed by Representative Assessee but the PAN quoted in represetative assessee field is not same as the PAN who is trying to upload the return”.
no, not working…for HUF. I am filing as Karta with representative as NO and key person details updated.
Still the same issue even after adding the Kartha as KEY person also…..any more suggestions for resolving this?
It’s an error in ITR-2. I added 1 Re PGBP Income and filed the ITR-3 and it was submitted without issues.
Sir,while registering my PAN ,last step secure account or registration completion not performing. So I am not able to file ITR.
As of 27/07/2021 off-line utility 03 updated on 21/07/2021 work well, many glitches removed and I was able to file my itr-2 for as well as e-verification done successfully. Only problem I have faced is that Refund is shown In itr 2 form but doesn’t reflect in itr-v I.e.acknowledgement
I am not able to complete the registration at last step yet
i am also facing same issue
not able to enter pin code while registering individual on ITD portal. and also e verify also not working. Any solution ?
Problem 1) No E-verification. 2) No form download 3) not show form ITR3 4) no permission of software upload ITR lots of issues
Num Lock does not work for Pin Code field. Use Numbers above alphabets on the keyboard to type pin code
E-Verify button not working for me so i am unable to do E-verification. Is anyone facing same issue how it can be resolved ?
Please download new off-line utility updated on 21/07/2021 may solve your problem
Good to know you are facing it too:)
I tried 100 ways but nothing worked. But now I know I am not alone. Hope the makers fix it soon.
Even I am facing same issue
I am also facing same issue, that button is like “I am on Lunch, come back later” from past 1 week.
In Part A General, Return is being filed by Representative Assessee but the PAN quoted in represetative assessee field is not same as the PAN who is trying to upload the return.
While trying to file the return ITR 1 online for AY 21-22, nothing has been pre-filled in the return from the form 26AS. It is all zero-zero. What is to be done
Pathetic website. Too many errors. Return validated but not able to verify. Not sure how to proceed. Govt should have allowed filling in the old website atleast for this year instead of forcing us on an undercontruction website. I got an error saying : “country is missing” … Which country are you collecting tax for?
Unable to submit Form 10IE. No response from server message comes. Unable to delete also. Only option is to resubmit, Again same message comes.
Hi,
I am facing the same issue since last 15 days. I have raised a grievance. However I haven’t received a reply yet
I am not able to complete the registration at last step
I am not able to complete the registration at last step…Any solution?
downloaded Json file, when i tried to upload on the next time, application crashses
1. I am trying to file original return 139(1), whereas the system says ” you have already submitted return-please file a revised return”
2. There is a save button, I pressed save, went to confirm screen. Next time my draft version of the return itself is missing.
Is Infosys using the common public to do the alpha, beta testing of their product… I never expected a poor quality product being delivered…
Appeal to Commissioner (Appeals) [Form No. 35]
Appeal to the Commissioner of Income-tax (Appeals). This form is in compliance with rule 45
Submission failed!
Response form server: No Response received from server
Data sign getting error as red symbol while generating form no 15ca
Data sign is showing error as red symbol,
but not completed the process for 15CA
Pl advise us
To avoid “access denied” message while e-verification of ITR, be sure that you are not into any kind of VPN connection
I spite of successfully filling all required registration could nor be done on.clicking register button.
Sir, I am Salaries person. I am paying regularly tax in salaries. But in AS 26 show correct tax but e-file portal tax is not correct show. how to rectify in new e-file portal income tax with detail. I also submit grievance
Sir, i am not able to find 10AC form on new income tax portal, kindly guide me