pri Issues on New Income Tax Portal www.incometax.gov.in Issues on New Income Tax Portal www.incometax.gov.in

Issues on New ITD Portal – listed down – members can add other issues in comment section so that all issues can be compiled.

1. DSC not getting registered or updated

2. New Incorporated companies or Firms are not able to register themselves on ITD Portal

3. Forget password option not working

4. IT Returns in PDF can’t be downloaded

5. IT acknowledgements in PDF can’t be downloaded.

6. DIN Number not getting auto populated in new ITD website.

7. Challan Numbers not getting validated

8. No tab for VSV tab i.e. Vivad se visvas scheme  disappeared from Website.

9. Unable to file TDS Returns

10. Unable to file Form 15CA/15CB. Demanding Compulsory six digit numeric Pin code, while many country do not have Pincode, Some Countries have Alpha Numeric codes and some have less than Six Digit codes and some may have more than six digit pin codes.

11. E proceedings tab not workings

12. Grievances registered on ITD website are deleted without addressing

13. Old demands outstanding not reflected

14. Old Grievances registered not reflected

15. Unable to file Income Tax Returns for FY 2021

16. Accounts get locked, if we try to login and not able to login due to non-operatibility of site

17. Unable to raise refund reissue request

18. Unable to view Form 26AS

19. PAN  Number is not shown as valid

20. Mismatch in PAN Data is shown when technically there is no mismatch

21.JSON Utility not available

22.while filing Verification in ITR if we select ‘Self’ in capacity then Name disappeared n Shown in validation errors.

23. UDIN is also not able to update for last month audit and other certification.

24. Rectification of return options not available.

25. Return processed in March 2021 now shows under processing in view details.

26. e-verify of revised return not functioning

27. No option to add Representative Assessee in Case of private trust & no option to add legal representative.

28. Intimation u/s 143(1) not downloading.

29. Form 10A filled in draft form in the erstwhile portal is not being carried into this portal. Form 10A not available

30. There is no “save as draft” option in any of the online forms.

31. Unlike the old portal where the entire details of the previous years returns were visible in a single screen, details of previous years returns are visible only 3 at a time.

32. Instant E-PAN facility is also not working

33. Trust are not able to file re registration application, due date for which is 30.06.2021.

34. ITR Not getting verified despite correct Input of ITR OTP.

35. SFT portal also not working.

36. New ITDREIN registration for Form 61A is not functioning

37. Reporting portal redirected from website is not functioning.

38. E-proceedings tab shows under development

39. Redirection to compliance portal does not auto login

40. Bank account already validated , but portal is showing error of bank account validation while filling income tax returns

Note: As time goes these issues may get resolve. These are just observations since last few days.

Author Bio

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Company: https://youtu.be/01JkaZyWwXQ
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Member Since: 07 May 2020 | Total Posts: 38
A Qualified Chartered Accountant having 3.5 Years of Post Qualification Experience in Individual Taxation & Indirect Taxation. Services provided - Income tax Filing / Planning , GST & TDS returns filing-related updates. You can reach out to me on 8879882025 (call or Whatsapp) or an ema View Full Profile

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180 Comments

  1. Shankar Mahadevan says:

    1. I am trying to file original return 139(1), whereas the system says ” you have already submitted return-please file a revised return”

    2. There is a save button, I pressed save, went to confirm screen. Next time my draft version of the return itself is missing.

    Is Infosys using the common public to do the alpha, beta testing of their product… I never expected a poor quality product being delivered…

  2. TAPAS SARKAR says:

    Appeal to Commissioner (Appeals) [Form No. 35]
    Appeal to the Commissioner of Income-tax (Appeals). This form is in compliance with rule 45

    Submission failed!
    Response form server: No Response received from server

  3. Ranjan Das says:

    To avoid “access denied” message while e-verification of ITR, be sure that you are not into any kind of VPN connection

  4. SUNKU VENKATA NAGESWARA RAO says:

    Sir, I am Salaries person. I am paying regularly tax in salaries. But in AS 26 show correct tax but e-file portal tax is not correct show. how to rectify in new e-file portal income tax with detail. I also submit grievance

  5. a says:

    Unable to e-Verify for last 3weeks. I’m generating EVC and it says the EVC is sent to mobile and email but the same does get received….Anbody else having same issue? How to solve it

  6. Nand Kishore Verma says:

    My D.O.B. is wrongly mentioned in pre filled ITR WHERE AS IN PROFILE and PAN D.o.b. is correctly written Moreover in prefilled TDS IS SHOWING 0.00 amt no intt is shown

  7. a says:

    Not able to login for past 4 days. Getting this error every time “eportal.incometax.gov.in took too long to respond” Anybody else facing this?

  8. balakrishna says:

    while filing Form26Q4, the proceed to verify button is not moving further.Properly aded the principal contact and dsc also registered.pls let me know if any one has a solution

  9. Dr K S Agarwal says:

    Pathetic web portal. After e-verification of ITR through Aadhaar OTP I got the message:

    “Access Denied! Sorry! You do not have access to page. You can go back to dashboard. Click here to Go to Dashboard”

    This has been the story umpteen number of times.

    1. Ranjan Das says:

      To avoid “access denied” message while e-verification of ITR, be sure that you are not into any kind of VPN connection

    1. R K RAJAWAT says:

      I agree with you Manisha, same story at my side!
      Final submission of itr1 post aadhar verification results in immediate flash of ‘something went wrong’ ! Like a bolt from the blue!
      It’s happening for the last four days, including today: Monday …a working day.

    2. Niraj says:

      With So Many Issues to be Fixed..
      OTP not coming on Time .
      On submit click something went wrong message is coming

      What these IT fellows are doing?

      I think these IT fellows are enjoying there weekend
      #shameINFOSYS

    3. niraj says:

      With So Many Issues to be Fixed..
      OTP not coming on Time .
      On submit click something went wrong message is coming

      What these IT fellows are doing?

      I think these IT fellows are enjoying there weekend
      #shameINFOSYS

  10. Roshan Agrawal says:

    really pathetic site…..not at all user friendly.. wasted huge money of public in large…

    i am wasting my time to understand this pathetic site as theer is no other option.

  11. Roshan Agrawal says:

    really pathetic site…..not at all user friendly.. wasted huge money of public in large…

    i am wasting my time to understand this pathetic site as theer is no other option.

  12. Hemant says:

    Validation of ITR 1 was successful but verification fails with error something went wrong, please try later.. Pathetic website

      1. Biplab Kumar De says:

        Last 3 days trying to file income tax return in new website designed by INFOSYS.
        Message received
        Something went wrong, please try later.
        How to resolve this issue
        Any suggestion

    1. Rajkumar says:

      Same problem Error popup ‘something went wrong’
      Also on entering. Valid EVC received. ‘Invalid code’ message popsup. Not able to submit form.

  13. ucdutta says:

    This new e-portal is not at all user friendly.I t does not alert you at the spot of mistake,things go on proceeding further and further ,at last it is showing area of errors.why?
    At the time of submission it shows the dialogue
    “Something went wrong.pl.try later”

  14. Depti Sharma says:

    My Pan No is LZYPS5197J. I have completed my registration on New Itr portal. But when I login to file my Itr 4 . My personal details are not shown in ITR. Kindly help me to resolve my problem

  15. chetan says:

    I am trying to submit my e return but when it press submit button it is showing “something went wrong try later. can some body help?

  16. Abhishek Gupta says:

    Below error message coming on e-verifying already submitted ITR :
    Access Denied!
    Sorry!
    You do not have access to page.
    You can go back to dashboard.

    1. Renuka Pandey says:

      Getting same error.
      Can’t understand what was the need to change the old portal to this new pathetic and confusing portal where OTP would not come on time, when it does and I click on submit to e-verify get “Access Denied” message.

    1. N Kannan says:

      Please prepare new e filing. Ignore the saved draft. Submit the newly prepared ITR. It will be accepted without any issue.

    1. sachin says:

      Something went wrong Please try later” message is displayed while clicking on Submit button.
      “This seems like Bug”
      Solution: Start again filling new e filing. It worked for me.

  17. RAJEEVKUMAR G says:

    New portal is not user friendly, wasting our valuable time. After successful validation when clicking on submit button after entering aadhaar OTP for e-verify, the portal is showing an error pop up “something went wrong please try after sometime.” please suggest any solution.

  18. Usha says:

    “Something went wrong Please try later” message is displayed while clicking on Submit button
    any found solution for this pls

  19. Rahim says:

    When I try to e-verify now or later & click submit, it gives an error ” Something went wrong. please try later ” IT’s happening since 10-15 days.

    1. Sidharthan PV says:

      When I try to e-verify now or later & click submit, it gives an error ” Something went wrong. please try later ” IT’s happening since 10-15 days.

  20. Raghavendra says:

    “Something went wrong Please try later” message is displayed while clicking on Submit button
    any found solution for this pls

  21. Arun says:

    Looks like profile needs to be completed to auto fill entries from other government databases (like Form 26 AS etc.). However, I can’t see what needs to be done to increase 93% profile completion to 100%.

    Also, like other users, I get the “something went wrong” error and just unable to save the validated return for future everification. Will need to go through the entire process again to resubmit.

    Old website and tool was FAAAR more functional. Really sad website

    1. Gurpej Singh says:

      While submitting the ITR Return, i am getting error “Something went wrong, Please try later” on last page post validation of OTP. Can someone help to get this resolved since all validation is successful and it is not accepting it in last SUBMIT button.

      1. KRISHNA says:

        After successful validation when i clicked submit button after entering aadhar otp for e-verification the portal is showing “something went wrong try later”.I tried a number of times but the same happens always.what is the solution for this?

  22. Valsamma says:

    The date of birth on profile is incorrect. It was correct on the earlier site. It shows this is from PAN database , pls correct it there but PAN database already has the correct data. Unable to edit the date of birth. Raised grievance ticket almost one month back, no response on it yet. Any suggestions what has to be done?

    1. Arun says:

      Same issue here. Even though the date of birth is correct in the pre-filled json, the new “utility” shows it as one day before the actual date of birth. What stupidity? Seems like they have coded “date” as zero-indexed instead of one-indexed!!
      Secondly, I find the new utility to be rubbish – requires way too many clicks. It is not user friendly at all. The older java based and excel based utilities were far better. IT guys should bring back the old site. There was nothing wrong with it (at least from a user’s perspective) – why did you guys have to ruin a perfectly working site???

      1. Shenoy says:

        Exact same issue. DOB showing one day before.
        But it has not affected all. If it is a coding issue it should have affected every DOB. Correct?
        Also I think last month it was showing correct even the new website. If this is the case then there might be issue after filing the return. Return might be rejected for mis-match.

  23. Rajeev says:

    New portal is not user friendly, wast of time
    “Something went wrong Please try later” message is displayed while clicking on Submit button while everifying ITR

    1. Suresh MJ says:

      I have wasted almost 4 days on this. Reported through TaxGenie and written to iTax folks … Sorted out 16A and 26AS issues earlier. TRACES issue!

      Not sure … when will I get this done! 🙁

  24. Sheshang Bang says:

    DSC is registered but not getting Reflected in Company Profile.

    Due to which ITR for A.Y. 2017-18 which is to be refilled is not getting done.

    Showing Error of Mismatch in Verification Name and Register Person as per the Portal.
    Please help how to resolve this issue since it is very urgent

  25. AVINANDAN Senapati says:

    After verification in the last step while I click submit ,a message pop up saying “something went wrong ,try again latter. Kindly resolve the issue.

    1. Rajasekar says:

      Useless site. Lot of issues. Not able to submit return. Waste of time. Infosys is always like this, but they still make huge profit

  26. Raghu says:

    TDS on income from Sources other than Salary has some records with only TAN and no other data. This is preventing submission with errors. The errors are unhelpful and indicate that the record against the TAN should be filled up. (deductor, FY, gross income, tax deducted etc). which is all unknown.

    If we remove this record, the submission fails with an opaque “Something went wrong” message (deeper look at network messages shows that this shows a error saying “modified outside of utility” .

    Some more contextual help will go a long way.

    Tried to submit a grievance./issue. There is no place to submit this. The selection options on grievances are also very strict and did not have an option to select a general submit failure. The grievance submit hung for a very long time before failing. When it finally went through, (at least the loading gif went away) – am not sure if this was submitted or timed out…

  27. J R Verma says:

    After entering aadhar based otp for e-verifiy. Getting something went wrong error. Tried several times still getting the same error

  28. bharat mali says:

    after successful validation when clicking on submit button after entering aadhaar otp for e-verify, the portal is showing an error ” something went wrong please try after sometime.” I am salaried and filed itr-1. please help.

    1. Neeraj Sachdeva says:

      Getting same error on final authentication page after entering OTP ” Something went wrong, Please try later”

      1. Manu Konchady says:

        A message like — “Something went wrong, please try later” is a sign of bad design. If there are any errors, they should be shown during validation.

  29. Amit says:

    At last verify stage getting many times message “something went wrong please try again”

    Someone is wasting our valuable time many times. It is not one time, it happened many times.

    1. Vijaya says:

      Me also same like Something went wrong, Please try later Filing ITR 1 and Same no errors in Filing ITR Because Validation without Errors but Itr not Possible to Submit

      1. Amit Asnani says:

        Hi, I’m also getting the same error “Something went wrong, please try later” at the time of e-verifying my return. Tried several times but same error. Also tried to upload the file but same.

        How can we fix this?

  30. Priyanka Sonavane says:

    Error: Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution.

    1. hussain says:

      Error Code EXEC-2002 is resolved for me. In case of Company, AOP, firms etc First register the Individual PAN of Principal Contact of the company in the portal (if not registered). Than try login. The error is coming if the principal contact is not registered on I T Portal. Try this

    2. hussain says:

      Error Code EXEC-2002 is resolved for me. In case of Company, AOP, firms etc First register the Individual PAN of Principal Contact of the company in the portal (if not registered). Than try login. The error is coming if the principal contact is not registered on I T Portal. Try this

  31. Vanasalaxmi says:

    I tried my ITR1 on line. It was validated without error. On submission I got an error msg as under
    The gross receipts/income on which tax has been deducted are to be entered in the schedule under the respective heads of income as they are assessable in the year in which the credit for the TDS is being claimed.
    I have number of time filled the schedule and submitted but getting same error.
    I am stuck with that. I do not know what to do
    Any suggession

  32. iqbal ahmed says:

    ITR-4 Return for As.Yr. 21-22 filed and verified also but ITR-V e-verified by adhar opt is not generated instead a receipt is generated to be sent to Bengaluru by post.

    Secondly I tried to submit a e-verified return of As.Yr. 21-22 but submit button now working.

  33. sreenivasa sastry says:

    when we are trying to file from 10A through Aadhar OTP or when we use DSC it is not accepting the portal and received the message submission is failed.
    No response received from server,

  34. MANDAR MOHAN CHAVAN says:

    Error: Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution.

    Plz Urgent

  35. Venkat says:

    Even there are spelling mistakes in the portal, principal contact update has spelled as “Princiapl”. So poor the quality checks and we had to entrust them for our tax requirements!

  36. paranjoti jay says:

    My Name in new portal is different and it as proper in old portal.
    Already changed my pan name once as per Aadhar and same updated in in old portal.
    Don’t know why its displaying incorrect data from old to new portal.
    unable to raise grievance also.

    1. Ravi says:

      Same issue for me. Even though I rectified my name, it shows the old name for me. In the old portal it was showing properly.

  37. CA HEMANT GUPTA says:

    1.At the time of login at new portal a Error: Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution. plz resolve it.

    2. Form No. 10A is not appear at new portal whearas last date of renewal 12A is 30.06.2021. how to file form 10A

    3. DSC should be registered easily and properly

  38. srinivas m says:

    1) Login id & password is not working in offline utility to download or fetch data
    2) downloaded pdf’s of previous years IT filed acknowledgments not being opened

  39. Malhar Deshpande says:

    I am not able to login into new income tax portal through Bank of Maharashtra net banking. Data not prefilled. So many days passed bank account shows validation in progress or pending.

  40. N.M.Nagaraju says:

    what was the need to disable old income tax e filing portal before the new portal works satisfactorily. From 7th June’21 till today no improvement in the functioning of the new portal.

  41. Asma Samani says:

    Not able to everify my return even after entering the correct aadhar otp. There is absolutely no response on the screen after entering the OTP

  42. Susan dmello says:

    I can’t login at all with my old password. It repeatedly says “invalid password” . Can’t proceed further. Government should go back to old portal where things were working fine. New portal has bugs and glitches at login itself. If you can’t get in, what should you do ?

  43. REENA says:

    On the new portal, Form 10A for re-registration of Trust is not available and due date of 30.06.2021, has also not been extended till date.

  44. Lavina says:

    Login to the user profile doesn’t work. It displays an error code ITD-EXEC2002. Theres no email for customer care to send the screenshot to and if you call the helpline numbers, noone responds.

    1. Amlan Kanti Panda says:

      The same error appears when logging. Customer care was contacted over phone about 7/8 days back. They told me that the glitches will be removed after sometime and to wait therefore. But nothing has been done till date.

      1. hussain says:

        Try login after registering the individual pan of principal contact, The Error code EXEC2002 is resolved like this for me

  45. Venkatraman says:

    1. Last ten years return and ask should be made available as technically govt can reopen for 10 yrs. If it is for 16 years, it should be made available for 16 yrs.
    2. Path to 26AS not clear
    3. Not able to raise a request for 143(1) order
    4, Not able to raise grievances
    5. Whether partially filled up returns can be saved for editing later is not clear
    6. There is no log out button.
    7. To look at profile and editing the same was much easier in the old portal.
    8. New portal is neither user friendly nor improvement on old portal. Unless some employee from Infosys helps the tax payer, navigation is a night mare.
    9. Any chane should be change for better and not for worse
    10. This is not a duplicate comment and I have not posted anything earlier

  46. Venkatraman says:

    1. Last ten years return and ask should be made available as technically govt can reopen for 10 yrs. If it is for 16 years, it should be made available for 16 yrs.
    2. Path to 26AS not clear
    3. Not able to raise a request for 143(1) order
    4, Not able to raise grievances
    5. Whether partially filled up returns can be saved for editing later is not clear
    6. There is no log out button.
    7. To look at profile and editing the same was much easier in the old portal.
    8. New portal is neither user friendly nor improvement on old portal. Unless some employee from Infosys helps the tax payer, navigation is a night mare.
    9. Any chane should be change for better and not for worse

    1. Vineet says:

      Really pathetic site infosys has developed – really surprising how they are so big now … when you can show income …why you cant show / take the tan number od decuctor yourself … never eer seen such a worst site where in you cant even save your work completed …. i have sold all my infosys shares after this worst experience

  47. rugram says:

    In LTCG schedule of the online ITR 2 form, ‘From sale of assets where the above are not applicable’ (corresponding to item B(9) in the print version of the form), under ‘Deductions under Section 48’, items (i) and (ii) read ‘Cost of acquisition without indexation’ and ‘Cost of improvement without indexation’, respectively.
    The correct wording should be ‘with indexation’ in each item, instead of ‘without indexation’.

    There is no ‘SAVE’ provision for the entries made on the online form ITR 2 for any schedule! So one should not attempt to fill in this form until the SAVE option is provided.

    1. Vikas says:

      ModiJi want to get all income captured … its not possible here in hindustan – so bad website infosys has developed t say……… so many issues to close the infosys right now ………..far better was that excel wherein people can fill after enaleing macro …. so bad site to say – so much frustrating …. lac s of individuals are wasting huge time …. really sad

  48. M L KAUL says:

    While opting for new regime even after having filed Form 10 IE Registration no And date is not getting entered in the required column. Besides no PDF data is saved and downloaded.

  49. B Venkata Srinivas says:

    The following are some of the issues I faced with the new incometax website:-

    1. When I tried to prepare the online IT Returns for the A.Y.2021-22, it displayed a message that the figures have been pre-filled as per my Form 16. However, the gross income and deduction u/s.16 shown in the system is double the actual amount of my Form 16.
    2. u/s.16(ii), Rs.1,00,000/- is shown as deduction whereas I don’t have any deduction under the section.
    3. Similarly, the details of my savings, TDS paid and the balance income tax to be paid are not at all matching with my Form 16 wherein as per the revised format of 24Q Quarterly Returns for the 4th Quarter of the F.Y.2020-21, the complete details of my income, deductions, savings, etc have been mentioned and filed by my employer and the same is reflected in Part B of my Form 16.
    4. In the old website I registered and validated for only one bank account which was done very long back & been using the same bank account but in the new website the same account is shown twice and displayed as two bank accounts.
    5. Under the Profile it displayed a message that there is mismatch of data in the profile with PAN/Aadhaar details which is not the case as the details are same since many years.
    6. When downloaded the IT Returns Utility (ITR 1) for preparing the returns in the offline mode, on clicking the 1st option of “Download Pre-filled Data”, after entering the User ID and password it displayed that “Error: Invalid password, Please retry” whereas the password is valid and with the same password I could login into the new website

  50. CA G.P.Rai says:

    Form 10A for re-registration of Trust and Institutions are not available on the new portal. Last date being 30th June. Don’t know whether it will be extended or form be made available before that date

    1. sreenivasa sastry says:

      It is available we have to log in from the trust account . Under Income tax forms under others we can find form 10a but it is not working properly. could not file the same either with dsc or otp received giving message SUBMISSION FAILED could not get the server response.

  51. Sathish Kumar says:

    As you said the Form 10A is not visible in new portal to upload the form. But the due date is 30th June to upload the form 10A. We filed form 10A in old portal and saved as draft but as you said Form 10A filled in draft form in the erstwhile portal is not being carried into this portal.

  52. DebashIs Basu says:

    What she does is bad for every one and ministry of finance is run by some most inefficient persons so how can they expect 100 percent correct submission after facing so many hardship and round about system with no coordination between varius institutions related with tax system , mainly the banking system . So the BJP government should look after it and remove Smt. Nirmala Sitaramn as early as possible if they want to keep continue as ruling party .

  53. Yogesh Bansal says:

    Tax return verify not working. It shows “Something went wrong, Please try later”. This is just so bad, trying since last two days.

  54. Dinesh Kumar Sood says:

    Leaving aside their ego the finance minestry needs to revert back to the old portal immediately to avoid further complications.

  55. Dinesh Kumar Sood says:

    The last date to upload the Form 10A id 30th June and portal is not showing the Form 10A.
    The earlier partially filled form 10A are also not showing any where.
    The dates need to be extended indefinately till the department is able to put its own house in order.

  56. Natteraja R.A says:

    Old is gold, and so the previous portal is better than the new one which seems after reading the article and various comments posted by dignitaries in this platform.

  57. Ekramul Haq Ansari says:

    At the start of filling statement of facts in Form 35, a message pops up”Invalid input” Field for filling DIN of the Order against which appeal is to be filed, is not sufficient to accommodate complete number. This 5000 crore portal is nothing but to increase the blood pressure of tax payers and professionals.

  58. Pratik says:

    It was announced that ITR 1, 2 and 4 are available. However it seems that ITR 2 is still not available. Further, we are unable to download offline utility for ITR 2.

  59. vswami says:

    Reader’ say:

    A. 4. “In 15CA option to select currency is not working. This creates problem in case FC differs (eg if remitting to UK in USD, option is not open for selection.”

    B. “unable to file Form 15CB/15CA.
    E-filing option not given”

    As per the media report of today, , because of the experienced glitche, the mandate of e’filing has been dispensed with and deferred till June 30.

    To one’s limited understanding, seemingly, for the referred specific glitche, the entrusted soft ware firm may not prima facie be entirely blamable, -that is, contrary to the stance reported to have been taken by the government !
    OVER to expert TECHsavvy !!

    courtesy

  60. Rama Krishna says:

    Interest on outstanding demands is being wrongly computed.

    Most of the links are going to old portal where standard message about new portal is being displayed.

    Grievances are also not being submitted even after filling all the details.

  61. GANDHI MOHAN BHARATI says:

    IAM AFRAID OF EVEN TOUCHING THE NEW SITE AS I MAY LAND UP IN TROUBLE AND NOT ANLE TO CORRECT IT.

    THE GOVERNMENT WILL DO WELL TO RUN OLD SITE ALSO IN ADDITIONTO THIS SITE AND GIVE THE CHOICE TO CHOOSE TO ASSESSEES; THEN INFOSYS WILL REALISE WHAT THE ASSESSEES REALLY FEEL

  62. GANDHI MOHAN BHARATI says:

    By mistake uploaded my dead wife’s photo in profile section. When I viewed it was then I realised. I logged out, looked for my photo and tried to correct it. The site was NOT showing the photo; it instructs to delete the ‘OLD’ photo to accept new one; NO METHOD IS WORKING TO DELETE THE PHOTO

  63. CA Neeraj Kumar Rastogi says:

    1. In 15CA/ 15CB BSR Code if starts with 0 is not being accepted.
    2. In 15CA/ 15CB Membership no. of CA if starts with 0 is not being accepted.
    3. in 15CA amount in FC does not accept in decimal.
    4. In 15CA option to select currency is not working. This creates problem in case FC differs (eg if remitting to UK in USD, option is not open for selection.

  64. Gurpreet Singh Samby says:

    On the Register page, after choosing the ‘Others’ option, a dropdown box appears, but on clicking on the arrow the options don’t drop down.
    Also, unable to register a new Tax Deductor on the portal who has not filed any TDS return before. The portal asks the user to go to TRACES, but even that link doesn’t work.

  65. Dhanraj Jain says:

    When tried to register DSC, it is showing already registered whereas I have not done anything on the new site.
    In case of Professional login it is not showing date of birth & PAN in profile section and why uploading DSC it is showing PAN number is different whereas for last 10 months the same was working perfectly. Do not understand why things are being complicated.

    1. Akshay says:

      Atleast you are see an option to Register DSC in My Profile SEction, But i am not able to see this Register DSC.. Anyone knows any workaround

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