Income Tax Refund cheque issued by CPC Bangalore Returned undelivered or not been credited due to wrong account info, expired cheque etc?
Now days Assessee who file their Income tax Return online gets their refund cheque issued by CPC Bangalore. Refunds are issued by two modes:-
1. By crediting the refund amount in Assessee’s bank account if the Assessee has correctly mentioned his bank details in Income tax Return Filed by him.
2. By sending Income Tax Refund Cheque if Assessee failed to submit or correctly mention his bank account details in Income tax Return filed by him.
In case of Physical cheques there may be chances that after filing of Income tax Return Assessee has moved to new address and his Income tax Refund cheque issued by CPC Bangalore returned back for non-delivery. There may also be a chance that although address is not changed but Assessee could not receive the refund order as no one was there on the day when cheque was delivered or Refund cheque returned undelivered by the postal department as the house was locked.
Further in case Assessee has applied for ECS but has entered wrong account details or account of which details been entered is closed and ECS to such account been failed.
In such cases one question arises what Assessee should do to request reissue of Refund cheque or how to request Credit of that account in his bank account and how to intimate the change in address?
Procedure to apply for refund – reissue
|
Steps |
Particulars |
|
Step 1 |
Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in |
| Step 2 | Click on ‘My Account’ menu and click ‘Service Request’ link. |
| Step 3 |
Select the ‘Request Type’ as ‘New Request’ and Select the ‘Request Category’ as ‘Refund Reissue’. Click ‘Submit’. |
| Step 4 |
Details such as PAN, Return Type, Assessment Year (A.Y), Acknowledgement No, Communication Reference Number, Reason for Refund Failure and Response are displayed. |
| Step 5 |
Click ‘Submit’ hyperlink located under ‘Response’ column. All the prevalidated bank accounts with status validated/validated and EVC enabled will be displayed. |
|
Step 6 |
Select the bank account to which the tax refund is to be credited and click ‘Continue’. Details such as Bank Account Number, IFSC, Bank Name and Account Type are displayed for the taxpayer to cross verify the same.
Note : If the taxpayer doesnot have any Prevalidated bank accounts, then the taxpayer is directed to Prevalidate bank account Screen. In this screen the tax payer should enter all relevant details of the bank account where he intends receive refund and click on ‘Prevalidate’ button to proceed with the request submission. After this Account is pre-validated by the concerned bank, the bank account will be automatically considered for refund re-issue. This account will now be displayed under Pre-validated bank accounts in the e-Filing portal. In case the prevalidation of account fails, then the same will be communicated to the taxpayer by CPC. The taxpayer is required to resubmit the request for refund re-issue/prevalidation of bank account. |
| Step 7 | Click ‘OK’ in popup if the details are correct and the options for e-Verification appears in the dialogue box. Choose the appropriate mode of e-Verification, Generate and enter Electronic Verification Code (EVC)/Aadhaar OTP as applicable to proceed with the request submission.
Note: |
| Step 8 |
A success message will be displayed confirming the Refund Re-issue request submission. |
View Refund/ Demand Status
To view Refund/ Demand Status, please follow the below steps:
Step 1 Login to e-Filing website with User ID, Password, Date of Birth / Date of Incorporation and Captcha.
Step 2 Go to the ‘My Account’ ⇒ Click ‘Service Request’ ⇒ Select the ‘Request Type’ as ‘View Request’ and Select the ‘Request Category’ as ‘Refund Reissue’
Step 3 Click ‘Submit’
Also Read- 28 Reason for Income Tax Refund Failure & Resolution
Disclaimer: The contents of this article are for information purposes only and does not constitute advice or a legal opinion and are personal views of the author. It is based upon relevant law and/or facts available at that point of time and prepared with due accuracy & reliability. Readers are requested to check and refer to relevant provisions of statute, latest judicial pronouncements, circulars, clarifications etc before acting on the basis of the above write up. The possibility of other views on the subject matter cannot be ruled out. By the use of the said information, you agree that Author / TaxGuru is not responsible or liable in any manner for the authenticity, accuracy, completeness, errors or any kind of omissions in this piece of information for any action taken thereof. This is not any kind of advertisement or solicitation of work by a professional.
(Republished with Amendments by Team Taxguru)
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Gangamma.n.t Says:
May 22, 2013 At 4:30 PM
I submitted my 2010-11 & 2011-12 incometax returned.but my refund was not received. I inquired for this refund, but online status mention that refund cheque was returned due undeleverd reason..MY PAN NO.AIVPB7444C,MY MOBILE NO IS 9844057955..bidar, 585403 code .my SBH A/C NO IS 62198415576, I applied for back returned. Plz guide me for the procedure
Could you please tell me the formality of raising the request to re-issue the refund cheque as i have lost one after getting it.Sir please mail me the information.
Regards
samruddhi bhosale
+91-9833583168
insufficient Address – Refund voucher cancelled. The instrument returned undelivered by the speed post as the address provided by the assessee is not complete/ non existent.
For the refund issue problems contact at [email protected] for fast and easy solutions.
SIR,
CPC, REFUND RE ISSUE AUTHRITY
PAN ACYPC7661H A.Y. 2011-12
PLEASE SEND MY REFUND IAM NOT RECEIVED
Our clients refund cheque issued by CPC for A Y 2010-11 returned undelivered by postand there is no Response Sheet For Refund Failure Status in clients My Account Menu. So I want to know that what is the procedure for reissue of refund cheque in this case.
How to get the refund of my previous 2years as it is showing refund failed at CPC.pls suggest needful
I have not cpc no for tax refund reissue application
So now how can I apply ?
No such Address – Refund voucher cancelled. The instrument returned undelivered by the speed post as the address provided by the assessee is not complete/ non existent.
Hi,
Thanks for publishing such nice information for people like us , who do not understand that what to do in case you don’t get the Tax Refund in time.
Can we also seek a refund for AY as old as 2006-07?
If so, Pls update me what to do, I have changed my residence in 2011. How can I apply and get this refund.
What is see on the website by entering my PAN details is this information.
“No such person – Refund voucher cancelled. The instrument returned undelivered by the speed post as the assessee has shifted from the recorded address. “
PLEASE RE SEND MY REFUND ORDER MY ADD. IS RIGHT BUT POST OFFICE IN A NEW POSTMAN MISTAK DOOR LOCK REASON SO UNDELEVAR MY REFUND ORDER PLE.GUIDLINE HOW TO PRODUSER
Dear Sir,
Could you please tell me the formality of raising the request to re-issue the refund cheque as i have lost one after getting it.Sir please mail me the information.
Regards
G ANOOP
+91-9958010068
Dear Sir,
What is the procedure to issue an duplicate income tax refund cheque which was lost by my banker while i handed it for crediting in my account mentioned in the cheque.
REGARDS
My IT refund cheque returned due to the change in address. now as mentioned above i tried accessing the response sheet, but the problem is i cant locate the AY dropdown list as it starts only from AY2010-11. Could you advise how i can get that cheque re issued
Subject: Reissueing of New Cheque
Respected Sir
Here Iam Mr. Kotresha H I Received refund of Incometax Return Amount Rs, 3,180/-
through cheque.(Cheque No is 990106)to my Salary account, (A/C No is 141701500058)
but it is in inactive states now, So please reissue the cheque to my present account A/C No is 005600101041574, and Bank Corporation Bank, Malleshwaram Main Branch, MICR NO is 560017018, so Please kindly send new cheque above shown Account as soon as possible.
Yours Faithfully
Kotresha H
1)My PAN NO BKSPK3494H
2)Assessment Year 2010-11
3)E-filing Acknowledgement Number 140882140300710
sir,
What is the status report of my re-issue of income tax refund assessment year of 2011-12 and 2012-13. Please inform me through my mail.
Hi,
Non receipt of refund for AY 2011-12 and 2012-13- Sir, I have not received refund for both Assessment years, I had checked with your web site of refund status and found no such address has been given by assessee but no mistake in address and bank detail.so,Please Could you advise how i can get that cheque re issued?
Dear Sir,
I have filed my return for the AY 2010-11 manually from Gurgaon, after that my address changed, and so that i could not get the refund cheque. what should i do now kindly advice.
PAN No. ANSPG9170A
DOB 06/10/1978
Dear sir,
we have still not rec. our itax refund which we send for coret. in bank detail on 21/4/13. detail as under.
amount rs. 6790/= pan no. AAIFJ0157B.
Thanks & regard
Dear sir,
i want to know my i tax refund amount for A. Y. 09/010, 10/11, 11/12, 12/13
pl. reply on my mail
I submitted my 2010-11 & 2011-12 incometax returned. I got refund for 2011-12. But my previous refund was not received. I inquired for this refund, but online status mention that refund cheque was returned due to door lock reason. I applied for back returned. Plz guide me for the procedure.
hello sir
Any one who want his/ her refund you may contact on e-mail : [email protected]. i m tds refund expert
mayur
09016887093
my refund cheque has been returned due to door lock, how shall get incometax refund cheque. Is it possible credit the amount directly to my a/c . If yes , wht is the procedure?.
Regards,
Arun kumar A
I Filled my return for 2011-12 by e-filling ,but my refund check will be expired and could not be presented in bank during validity period .so how it can be re issue? And can I get the refund amount direct in my account?
my refund cheque has been returned due to door lock, how shall get incometax refund cheque
g.Mahadevaswamy
Dear Sir,
I am getting this information after submitting my PAN number.
Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encashment within 90 days from the date of issue. Contact your assessing officer for fresh release of refund.
what will be process to do to get refund cheque.
thanks & regards
our pan no is AACFO1782F
refund of 2010-11 ref no:- CMPQ0284930 amount rs:-3960.00
refund of 2011-12 ref no:- CMPQ6573973 amount rs:-37970.00
sir both two check we found but bank account nos is wrong ,so the check is not
cash, we return the two check it office bangalore , but five months happend we are not found the check again, we submitte our bank account details and send it
bangaluru incometax deptt,
our bank details is given below
STATE BANK OF INDIA
RAGHUNATHPUR BRANCH CODE 8544
OM LAKHMI ENTERPRISES
CURRENT ACCOUNT NO 31240172941
i have not received refund cheque of income tax which is issued by income tax department in may 2009 ,now Income Tax department have instruct me to issue Indemnity bond for the same ,so pls give me format of indemnity bond for the same
dear sir
I have filled my return for the A.Y 2010-11 by E-filling mode. my refund cheque is return due to door lock.How it can be re issued. My PAN CARD NO.ALDPP8099G
Please give advise
I have filled my return for the A.Y 2010-11 by manual mode. my refund cheque expired as the same could not be presented in bank during the validity period.
how it can be re issued.
My PAN is ACSPG8315N
Dear Sir,
After several complaint to cpc, sbi, local ward office my refund cheque is yet pending for re-issue from Income tax department and all are careless about my refund cheque.
After one month it is showing that the ‘INCORRECT A/C NO REFUND VOUCHER CANCELLED’ contact your assessing officer ‘FOR MODIFICATION OF ACCOUNT NUMBER’ Freesh release of refund
Also as per custmer care of sbi/cpc ,I am sending my original refund check to both office along with my account detail & cancelled ckeck but still i did’t get any reply from SBI-Mumbai & as well as CPC Bangalore.
The cpc or the ward office or the sbi all are careless about my refund and all are harassing to me for the refund cheque.
Please arrange for reissue the refund cheque under pan no. Auspd4974a.
I shall be please if you take necessary action against such harassment.and for arrange my refund cheque.
Thanking you,
Biswa
Dear Sir,
After several complaint to cpc, sbi, local ward office my refund cheque is yet pending for re-issue from Income tax department and all are careless about my refund cheque.
After one year it is showing that the expired cheque refund coucher cancelled the refund voucher was not deposited for encashment witnin 90 days from the date of issue contact your assessing officer for reesh release of refund dated 26.10.2010
The cpc or the ward office or the sbi all are careless about my refund and all are harassing to me for the refund cheque.
Please arrange for reissue the refund cheque under pan no. AFLPP3579B.
I shall be please if you take necessary action against such harassment.and for arrange my refund cheque.
Thanking you,
Surajit Pramanik
what is the process for claiming returned refund in case of munual filing of return?
Dear IT dept of Bangalore ,
My assessing officer already sent a necessary details require information to IT DEPT in last month & till date no any response seen from IT dept to deposit refund amount in my bank a/c.
Request to concern person at IT dept , Pls look into the matter & get my refund money deposit
as early as possible. I am to much grateful of IT dept , if money will be deposit on immediate basis.Awaiting positive feedback & kindly do the needful at the earliest.
Thanks & with regards
Dhananjay R Vibhandik
we have received income tax refund from SBI, RBS, Mumbai, and it is delivered to our inward section, but the same has misplaced by our people. What is the procedure for obtaining the refund may please be intimated.
I AM AN EMPLOYEE OF PUBLIC SECTOR BANK.SOME OF IT REFUND ORDERS OF OUR BANK CUSTOMERS MISPLACED WHILE SHIFTING OUR PREMISES IN THE YEAR 2010.
AFTER REPEATED REMINDERS TO INCOME TAX OFFICE WE COULD NOT RECEIVE DUPLICATE REFUND ORDER.PLEASE INTIMATE THE PROCEDURE TO GET DUPLICATE IT REFUND ORDERS.
K SRINIVAS
reissued my income tax refund voucher, my income tax return filing assessment year 2009 – 2010, return submitted dated 15.12.2009, acknowledgement no. 5111005453, and Income tax Department issued a refund voucher no.611984 on 15,03,2011, but unfortunately the captioned Refund voucher (MICR cheque) bears my Savings Bank Account no. 437010003796 instead of 4370100037961.
fur which i have filed one petition for rectification of such mistake and the original Refund voucher, bearing no.611984 dt. 15.03.2011 enclosed there is for your record and necessary action.
Hi,
My IT refund cheque returned due to the change in address. now as mentioned above i tried accessing the response sheet, but the problem is i cant locate the AY 2008-09 from the dropdown list as it starts only from AY2009-10. Could you advise how i can get that cheque re issued?
Atul
can u advice—-i have wrongly mentioned wrong bank account in return and return was uploaded.
acknowledgement yet to be sent. how can i change bank account???????any alternative to change bank account???
Hi,
Could you please tell me the formality of raising the request to re-issue the refund cheque as i have lost one after getting it.
Regards
Roopak Madan
+91-9958010068
I HAVE NOT RECIVED REFUND SINCE FROM 4YEARS AELPN9949J
I HAVE NOT RECIVED REFUND SINCE FROM 4YEARS
Non receipt of refund for AY 2010-11 and 2011-12- PAN NO. AFGPS6496B Sir, I have not received refund for both Assessment years, I had checked with your web site of refund status, and found a message mentioned as “ your assessing officer has not sent this refund to Refund Bankers”. I furnishing Acknowledgement details – 1330305268 dt. 29.07.2010 (Ward – 13 (3) for AY 2010-11 and 1334003159 dt. 30.07.2011 (ward -13 (3) for AY 2011-12. Kindly do the needful for refunding the amount at the earliest.
When IT department process for refund, the same is not going to SBI for refund. It says “To be sent”. We undestand that it has gone to “Caging” What is caging and how to solve it.
Thanks
Venu
Hi,
My IT refund cheque returned due to the change in address. now as mentioned above i tried accessing the response sheet, but the problem is i cant locate the AY 2008-09 from the dropdown list as it starts only from AY2009-10. Could you advise how i can get that cheque re issued?
Sreekanth Giri
One point not clear in what I have written above is that I am from Mumbai and the JC is from Delhi. The person who will can locate the cheque number from the “caging number” also does not agree with the indemnity bond procedure and there was some discussion that this procedure was not being followed in Mumbai. This procedure is so wrong. My refund is a paltry sum as I am a salaried employee with TDS that was deducted in excess in error. However, there could be others whose refunds are greater sums and after receiving a refund, they can still go and provide indemnity bond and get double refund. No one will ever come to know because the loop is open on the IT system. It does not show refund payments and date the cheque was honoured in their system. Even normal businesses have this information. Are they not even doing a bank reconciliation monthly?
Thank you for this information.
The dept has not given me refund for the FY 2007-08 as yet. I have been following up regularly in person. They say it is the bank that has to send the refund and as per them it has been processed. They also say that the cheque must have been sent already. However –
1) They are not able to locate the cheque number on their system easily. 2) They have to locate the physical return and find the “caging number” and with this help they can locate the cheque no. but they do now want to locate the physical return. I have spoken to everyone including JC. There are at the most 1000 retunrs for that year under my alphabet. I have personally seen the cupboard where it is kept. I have offered to search for it but they dont want me to do it either. JC wants me to give an indemnity bond that I have not received the cheque. But this means atleast Rs200 out of pocket for me to get bond paper and notarised etc and the additional hassle. It seems this is how they do all refunds in Delhi. No cheques are sent out and when the person comes inquiring for the cheque, they ask for indemnity bond and then print out a cheque. I wonder how this method is acceptable to auditors.
3) I have provided my bank details on the return and asked for direct credit to the account. However they are still sending cheques and blaming SBI for this.
4) I have not changed my residence since 2004 but my PAN card had the original address when it was made. I have received other refunds and sec143 order at my present address. I always write the present address on the tax return. Why then should the dept ask for PAN card address updation in a separate form. Why do they not update it from the return themselves? Why create more paper work for tax payers?
A small correction needs to be done– Change in address for PAN needs to be done by filing Form 49A and not Form 49 B. As Form 49B is used for TAN application and not PAN.
What is procedure in Income Tax to get refund,in case of Return submitted physically, which is not received even after one year of filing return.
In my case there was no mistake in the address. Actuallu the Cheque was never forwarded despite repeated requests of even the A>O> In such cases what is the remedy?
Form V has been sent to Bangalore on the address given mentioning Post Bag No 1 but the response says that no return received. on a contact it is learnt that post bag No 1 should not be mentioned. If it is so necessary corrections be made on the address given by you on your website.