Income Tax Refund cheque issued by CPC Bangalore Returned undelivered or not been credited due to wrong account info, expired cheque etc?
Now days Assessee who file their Income tax Return online gets their refund cheque issued by CPC Bangalore. Refunds are issued by two modes:-
1. By crediting the refund amount in Assessee’s bank account if the Assessee has correctly mentioned his bank details in Income tax Return Filed by him.
2. By sending Income Tax Refund Cheque if Assessee failed to submit or correctly mention his bank account details in Income tax Return filed by him.
In case of Physical cheques there may be chances that after filing of Income tax Return Assessee has moved to new address and his Income tax Refund cheque issued by CPC Bangalore returned back for non-delivery. There may also be a chance that although address is not changed but Assessee could not receive the refund order as no one was there on the day when cheque was delivered or Refund cheque returned undelivered by the postal department as the house was locked.
Further in case Assessee has applied for ECS but has entered wrong account details or account of which details been entered is closed and ECS to such account been failed.
In such cases one question arises what Assessee should do to request reissue of Refund cheque or how to request Credit of that account in his bank account and how to intimate the change in address?
Procedure to apply for refund – reissue
|
Steps |
Particulars |
|
Step 1 |
Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in |
| Step 2 | Click on ‘My Account’ menu and click ‘Service Request’ link. |
| Step 3 |
Select the ‘Request Type’ as ‘New Request’ and Select the ‘Request Category’ as ‘Refund Reissue’. Click ‘Submit’. |
| Step 4 |
Details such as PAN, Return Type, Assessment Year (A.Y), Acknowledgement No, Communication Reference Number, Reason for Refund Failure and Response are displayed. |
| Step 5 |
Click ‘Submit’ hyperlink located under ‘Response’ column. All the prevalidated bank accounts with status validated/validated and EVC enabled will be displayed. |
|
Step 6 |
Select the bank account to which the tax refund is to be credited and click ‘Continue’. Details such as Bank Account Number, IFSC, Bank Name and Account Type are displayed for the taxpayer to cross verify the same.
Note : If the taxpayer doesnot have any Prevalidated bank accounts, then the taxpayer is directed to Prevalidate bank account Screen. In this screen the tax payer should enter all relevant details of the bank account where he intends receive refund and click on ‘Prevalidate’ button to proceed with the request submission. After this Account is pre-validated by the concerned bank, the bank account will be automatically considered for refund re-issue. This account will now be displayed under Pre-validated bank accounts in the e-Filing portal. In case the prevalidation of account fails, then the same will be communicated to the taxpayer by CPC. The taxpayer is required to resubmit the request for refund re-issue/prevalidation of bank account. |
| Step 7 | Click ‘OK’ in popup if the details are correct and the options for e-Verification appears in the dialogue box. Choose the appropriate mode of e-Verification, Generate and enter Electronic Verification Code (EVC)/Aadhaar OTP as applicable to proceed with the request submission. Note: |
| Step 8 |
A success message will be displayed confirming the Refund Re-issue request submission. |
View Refund/ Demand Status
To view Refund/ Demand Status, please follow the below steps:
Step 1 Login to e-Filing website with User ID, Password, Date of Birth / Date of Incorporation and Captcha.
Step 2 Go to the ‘My Account’ ⇒ Click ‘Service Request’ ⇒ Select the ‘Request Type’ as ‘View Request’ and Select the ‘Request Category’ as ‘Refund Reissue’
Step 3 Click ‘Submit’
Also Read- 28 Reason for Income Tax Refund Failure & Resolution
Disclaimer: The contents of this article are for information purposes only and does not constitute advice or a legal opinion and are personal views of the author. It is based upon relevant law and/or facts available at that point of time and prepared with due accuracy & reliability. Readers are requested to check and refer to relevant provisions of statute, latest judicial pronouncements, circulars, clarifications etc before acting on the basis of the above write up. The possibility of other views on the subject matter cannot be ruled out. By the use of the said information, you agree that Author / TaxGuru is not responsible or liable in any manner for the authenticity, accuracy, completeness, errors or any kind of omissions in this piece of information for any action taken thereof. This is not any kind of advertisement or solicitation of work by a professional.
(Republished with Amendments by Team Taxguru)
Author Bio
You need put refund re-issue request for that assessment year.
For any Income Tax Queries:
Call / whatsapp : 9052535440
write to me: Dsssvtax@gmail.com
Yes,you have to put Request for Intimation u/s 143(1) in my account tab in your efiling account.
For any Income Tax Queries:
Call / whatsapp : 9052535440
write to me: Dsssvtax@gmail.com
If your refund amount is below Rs:50000 you can put refund re-issue request through ECS mode or else you need to request cheque to your new address.
For any Income Tax Queries:
Call / whatsapp : 9052535440
write to me: Dsssvtax@gmail.com
Dear Sir, I am a Non resident residing in Singapore past 20 years. I have taken my pan card with Singapore address and all my ITR filed with singapore address as NRI.
Now my tax refund are unable to get credited directly to my bank a/c in India because amount is above 50000 . When asking to reissue by cheque they say can not send as my address is foreign address. I do not have any India address .SO what is the way to get refund. When i Invest in India, they dont ask for India address but for refund why india address. Seems need to file a law suit against Income tax dept for this kind of
senseless approach. even if they send rupee cheque to my singapore address, I have to send it back to India only to my bank for clearing so where is the problem.I asked to send my representative to collect cheque but that also they refuse. so what should I do. can anybody assist and ready to pay cost reasnably.
hi,
I received a cheque for my refund of AY14-15 but lost it before i could deposit it in my bank. As the refund amount was higher that Rs.50000 i didn’t get a direct credit in my bank account. As it has been more than three months since i received the cheque, i know that it has expired.
I have now tried to request re-issue of refund but on filling in the details i get the message “There is no refund failure. This may be due to no refund being due or refund being delivered successfully.”
Can you please advise me how can i get another cheque issued for the same.
Thank you.
I had filed the ITR manually for FY 2009-10. A refund is expected for this year. But
checking on Income Tax website does show any refund for this year. I have sent 2-3 E-mails to A.O., whose E-mail address is available through link “Know your Jurisdictional A.O” on IT e-filing website by entering my PAN number. I have received no
reply from A.O. Unfortunately, I can not visit him/her as now I am settled in Bangalore & ITR was filed when I was in Delhi. I have changed my address also to Bangalore address in PAN card & was hoping that files will be moved to Bangalore & new A.O. will be allotted to me in Bangalore. Kindly suggest, how to get the refund?
OFFHAND
Should refund , by mistake have been issued, wrongly or through
an oversight or otherwise, despite having on record the fact that the named ‘refundee’ is no more, then, as it appears, applying for and procuring a fresh RO by the LR may be fraught with problem/delay.
Open to be enlightened, by tax experts having field experience, at large, if that should not be so.
For an appreciation of own critical view, look up the comments posted
@ How to register as a Legal Heir on Income Tax e-filing
website and the TABLE (Item 7, Refund Reissue – No) therein.
In my case, AY 2008-09, all details bank account, address are correct. Yet refund has not been processed. I am not sure how to proceed in my case. There is no “Response sheet for refund failure status” menu in my profile. I have checked with couple of CA’s but both have given up on my case.
Can someone please help me?
I have filled income tax refund with proper details. Even though i did not received the amount. Every year i used to get for the same account , Please can some person help me. My mail id : murali.abap@gmail,com
SIR,
IT DEPARTMENT CHEQUE FOR MY TDS AMOUNT FILED ON RETURN, BUT I DID`NT GET MY CHEQUE FROM IT DUE TO WRONG ADRESS, CAN I GET REFUND THROUGH ECS MODE ON REQUEST FOR REFUND MODE
SIR, I HAVE GIVEN ONE MAIL AT INCOME TAX DEPARTMENT PROFILE SETTINGS BUT I AM UNABLE TO OPEN THE MAIL WHERE 143(1) NOTICE WAS SEND BY INCOME DEPARTMENT. HOW CAN I GET MY NOTICE FOR CLAIMING REFUND FROM INCOME TAX DEPARTMENT. I DON`T HAVE ANY REFUND SEQUENCE NUMBER AND CPC NOTICE, CAN I GET ANOTHER COMMUNCATION FROM DEPARTMENT REGARDING 143(1) NOTICE. I CHANGED THE RECENT EMAIL AND PHONE NO ON PROFILE SETTINGS. CAN I GET 143(1) NOTICE TO NEW E MAIL
I have filled my income tax return manually for a/y 11-12.The refund voucher not delivered due to improper address and the same was cancelled by the department in nov13. what should i do for issue of fresh refund voucher.
pan AEEPG0851P
Hii
Sir Madame
Mera cheque return chale. gaya ,ghar pe koi nahone karan ,pls mere same address pe cheque return bhej ka krupa kare,pls
Pan no .ALDPC2717N
Phoneno.09920751698
Dear Sir,
I am given reissue request for refund on last week. Please tell me how many time takes for incometax department for reissue my refund
Thanks in Advance
I have given my bank a/c wrongly to IT Dept.Kindly tell me the procedure to get back my refund
Kindly help me in getting Refund. My bank account number entered for refund is wrong as per message from IT deptt. How to send correct account no. for refund pl.
Dear Sir,
Received a communication from ITDCPC informing that refund failed due to mandatory fields missing and asked to use online services for reissue, communication contains CPC communication ref. No, but refund sequence no is missing, what to do
Please call/whats app our number 9212145989 for any help regarding income tax
I received IT refund cheque from SBI with wrongly mentioned Name “Ravi sappam Loganathan kumar “ with correct account number and PAN . Correct Name : “Ravikumar Sapram Loganathan. Can anyone please let me know is to possible to encash.
Dear Sir,
It is requested to re-issue the income tax refund voucher for the assessment year: 2014-15 which was undelivered by the speed post as concerned postman failed to deliver the same to right address when the door was found locked.
Please re-issue the refund cheque and send it to my address.
Name: Sankar Chandra Roy
Pan: ADBPR4899J
A/c No: 01501000002740( HDFC Main Road, Ranchi-834001, Jharkhand)
AY: 2014-15
My son J. Jones Richard’s Income Tax refund cheque for Asst. year 2014-2015 for Rs.5410/- (Cheque No. 325094 dated 05.03.2015 on State Bank of India, Mumbai – 400 093) was misplaced and now found stale. Where should he apply for re-issuing a fresh one to replace the stale cheque. Thanks for your guidance.
— Jayachandran.
Call me on 9029520991 or mail at rajeshsaini1992@gmail.com. I can get your refund from Income Tax office.
I submitted my 2013-14 incometax refund .but my refund was not received. I inquired for this refund, but online status mention that to credit refund as the account number provided by you is incorrect. Please replay .what i do ?
PAN CARD NUMBER : AARPE7193B
NAME RAJESH
My income tax refund due for fiscal 2009-2010 not yet refunded…what should i do
IF ANY PERSON WANT ANY TYPE INCOEM TAX REFUND
TDS REFUND , SALALRY, BUSINESS
REFUND REISSUE
SO CONTACT-9412541791, 8273980693
IF ANYONE PANDING INCOME TAX REFUND, THEN CALL ME
I WILL HELP YOU AND UR REFUND WILL COME IN ONE MONTH
PLS EMAIL ME on deepak901@gmail.com
RE-ISSUE OF REFUND CHEQUE
The refund voucher returned undelevered by the speed post as the address provided by the refund is not complete. Please reissue the refund voucher to undermentioned address:-
No 3996214K
Rank Hav
Name Ravinder Singh
Coy Arjun
NCC,OTA Kamptee 441001
Reference no CP15000879728
Speed Post No EA744056563IN
Assessement Year 2014-2015
Pan No BMMPS7332A
Account No 30520242593
One of my Tax Return check for 2008-09 not deliver due to my Hose shifting…Is there any way to request the refund check again for the new address?
The below is the info
Refund cheque SB11958029 House Locked – Refund voucher cancelled. Instrument could not be delivered by the speed post at the address of the assessee as house was locked. Contact your assessing officer for fresh release of refund. Jul 24, 2009 EY290490875IN
Thanks for the hep
For the financial year 2007-2008, the PAN no. is wrongly mentioned on the returned filed duly ack by the Income tax department. There was a refund of amount INR 5300 for the said financial year, please advise what to do on this and whether its possible to do something on this case.
thanks.
Vinod Kumar
Mob 9886618762
Sir,
I have Refund for FY 2010-2011 but not claim for not such information or certificate so how to claim this refund now?
For refund processing for only online return filed please contact us(nominal charges involved)
MK Jain & Associates
jain.mandeep@yahoo.in
7773045677
I have recd a msg from Income-tax Dept stating that my refund has been processed but could not be deposited to my account due lack of bank details. How and on which site i have to update the details. Please inform me
sir
i live in srinagar j & k 2 refund cheques of mine come to me
but due to strikes in srinagar i cannot recieve both of them .
you are requisted to help me what i can do.
thanks
refund forack no 105561670110214
I have filled my return for the A.Y 2013-14 by manual mode. my refund cheque expired as the same could not be presented in bank during the validity period.
how it can be re issued.
My PAN is AAAC14732H
R/SIR
I RECEIVED IT REFUND BY CHEQUE FROM YOUR DEPT. BUT MY BANK A/C WRONG MAINTAINED SO THAT RE ISSUED REFUND CHEQUE DETAILS ARE AS UNDER
PAN NO…ADKPP1010E
BANK ACCOUNT NO.136800101000299
CORPORATION BANK
HALOL BRANCH PMS GUJATRAT
Hi, I have filled my income tax return and an amount of around 9000 should be refund for assessment year 2014-2015. In 2012 I got money of itr by 9 sep but this year no information about this.Form v acknowledgement has been received more than 2 months ago .
smt.praveena kulkarni ,dated 08/10/2014
dear sir
I have filled my return for the A.Y 2012-13 by my refund cheque is return due to door lock.How it can be re issued. My PAN CARD NO-BCFPK9895R
Please give advise
– See more at: https://taxguru.in/income-tax/income-tax-refund-cheque-issued-cpc-bangalore-returned-undelivered.html#sthash.fofWTDMx.dpuf
Sir,
We have shifted our office to a new area. We had already informed the post office about our address change. But we failed to receive our refund for the year 2011-12 and 2012-13.We came to know that our refund returned back to Mumbai. We have already requested the ITD,Ernakulam to re-issue the refund and we have received an acknowledgement for the request letter. Please suggest the further procedure to receive the refund as soon as possible.
Thanking you,
Essjay Electrolinks.
My incomtax cheak 2011-2012 year my address my job place but post man incarct address to retur the cheak you office please send the my cheak my new adress MY Pan Card no AVEPG9309D
my new adress
G Sampath
Q.no ND-3235
New Nagarjuna colono
Naspur Pin no 504302
Mancherial
Adilabad
Telangana Cell no 9581166108
I claim for TDS refund of year 2012-13. I got a msg in my ph that due to wrong bank account no , then I made rectification request and also went to local office. In July 2014 I got a letter from local income tax office which said due to wrong account no my refund is unpaid. so i’m thinking to refund reissue request. now I want to know how to fill this form specially the ITR address/PAN address which one to selsct. please help me.
Refund for Ack NO 404973040050712 Pan no AQVxxxx7E Assessment year 2012-13 has failed due to no such address Please no Change address
SHIVAJI BABURAO SHINDE
39-235 OPP RIDDH SIDDHI NEAR, SARASWATI SADAN AT. MANGAWADI,
I KATRAJ, Tq- HAVELI, PUNE – 411046 Maharashtra
OFFICE ADDRESS – SHRI SHIVAJI MADHYAMIK VIDHYALAYA, TELCO SOCITY, DATTANAGAR, AMBEGAON BK, KATRAJ, PUNE 411046
PL RESEND MY REFUND THIS ADDRESS
BY SHINDE SHIVAJI
MO NO 9850140004
MAIL ID sbshinde0@gmail.com OR sbshinde001@gamil.com
Refund for Ack NO 404973040050712 Pan no AQVxxxx7E Assessment year 2012-13 has failed due to no such address Please no Change address My currect address is below
home no SHIVAJI BABURAO SHINDE
39-235 OPP RIDDH SIDDHI A, NST SARASWATI SADAN MANGA,
I KATRAJ, HAVELI, PUNE – 411046 Maharashtra
Mo no 9850140004
Hello Sir,
I received my claim amount to my address but recently due to work purpose I shifted to Andhra Pradesh, actually I got two drafts in which one was misplaced somehow in reposting to new address. Can i claim for the missing draft and get the amount back. If yes, pls suggest me how and what are the steps need to be taken.
Thanking you
Sailaja
I didn’t received my refund cheque due to my relocation for 2007-08.
But now i want to raise request to get same amount.It is possible?
If yes then how? PLEASE HELP.
thanks.
The information in your article is incomplete.
Refund cheques upto a certain value only (Rs. 20000/-, if i am not wrong) are deposited in bank accounts- above this value, for some inexplicable reason,are sent by post only even when you have correct bank account details in your ITR. There is no logical explanation for this available.
Also SBI,the agency responsible for refund, gets a certain amount per cheque sent by post. (It is not clear whether SBI decides if the refund is to be directly credited or mailed ,if amount is above a certain limit.)
This procedure also encourages corruption as the postman will often hand over the speedpost envelope only after getting the’bakshish’.
Dear Sir,
Due to some reason my refund for the year of 2011-12 & 2012-13 has returned. i wanted to reissue my refund but i have forgot my user id & pass word for applying reissue my refund.
Requested to send my id & pass word. i am sending following information as required by you.
PAN NO- AYHPB7742D
PAN HOLDER- PRADEEP KUMAR BARIK
DATE OF BIRTH-14/06/1980
FATHERS NAME- NARAYAN CHANDRA BARIK
REGISTERED PAN ADDRESS
PRADEEP KUMAR BARIK
C/O- NAVEEN CHANDRA PANDEY
RAM DUT PANDEY
LIG-247, AWAS VIKASH,
RUDRAPUR,
UTTRAKHAND-263253
THANKS * REGARDS
pRADEEP KUMAR BARIK
AYHPB7742D
I submitted my 2013-14 incometax returned.but my refund was not received. I inquired for this refund, but online status mention that refund cheque was returned due undeleverd reason. back returned. Plz guide me for the procedure
Dear Sir,
Please let me know how to get refund cheque reissue for the year 2008-09. I had returned the cheque to Mumbai office and requested for fresh cheque. But till now there is no response from department even after visited to office directly to Chennai location. Also provided requisition letter with cancelled cheque for further release of payment. Kindly let me know when will this problem get resolved.
Regards
Pradeep
Gangamma.N.T. Says:
Your comment is awaiting moderation.
February 26, 2014 At 4:59 PM
Gangamma.n.t Says:
May 22, 2013 At 4:30 PM
I submitted my 2010-11 & 2011-12 incometax returned.but my refund was not received. I inquired for this refund, but online status mention that refund cheque was returned due undeleverd reason..MY PAN NO.AIVPB7444C,MY MOBILE NO IS 9844057955..bidar, 585403 code .my SBH A/C NO IS 62198415576, I applied for back returned. Plz guide me for the procedure