Assessee faces various error when he fills / Uploads the ITR i.e.

a) ‘Validate’, ‘Calculate Tax’, ‘Generate’ buttons in ITR not work

b) While making data entry in some fields in the utility provided by the Department, the error message appears: ‘Password protected’.

c) While uploading the Income Tax Return, the error ‘The XML Schema is invalid. Please upload the XML in the correct schema’

d) NULL error, while uploading the XML file e)  While uploading system gives the error ‘Cannot read the xml file’

e) Not able to generate an XML and gets an error message as ‘Check on Tax Status option’. 

f) House Property loss is not populated in the Part B-TI schedule of Income Tax Return

g) Income chargeable under the head Salary is not populated in Part B-TI schedule of Income Tax Return.

h) Section 80G claim is not populated in the schedule VIA of Income Tax Return

i) While trying to e-File Income Tax Return using Digital Signature Certificate, the ‘Select your .pfx file’ or ‘Select with your USB Token’ buttons are not displayed or are not clickable.

We have given below the answer to above frequently faced problems by the Assessee and on general Questions Related to e-Filing Process of ITR

Page Contents

I don’t understand the process of e-Filing. What should I do?

Answer: To understand the procedure to e-File Income Tax Returns, GO TO ‘e-File’ on the home page of the ITD e-filing web site OR GO TO ‘Help’ → ‘How to e-File’ on the homepage.

What is the Return Preparation Software?

Answer: The ITD e-filing website has provided User Friendly utilities in Excel format for free download. These may be used by the individuals or organizations to file their returns electronically. These utilities are called the ‘Return Preparation Software’. The input to the “Return Preparation Software” will be the actual data that taxpayer need to fill while preparing return of income.

Is it mandatory to register on e-Filing application to e-File my Income Tax Return?

Answer: Yes.

Is it necessary that I use the Excel Utility created by Income tax Department? Can I use some other utility?

Answer: Yes. The e-Return Preparation Software provided at the ITD e-filing website are free for anyone to use in order to create the e-return XML file. End users are also free to use any other utility created by other software providers, as long as the XML output conforms to the XML Schema which has been posted at the e-Filing website.

What are the system requirements to download and use the Excel Utility?

Answer: The minimum system requirements needed to download and use the Return Preparation Software are: PC with 128 MB RAM, P-III processor, MS Excel, Internet connection, Internet Browser, at least 25 MB free hard disk space,, Adobe Acrobat Reader, and Windows Operating system (Win 2000 or higher version), Java Run-time Environment Version 1.6 (Beta) or above for using DSC.

What is XML?

Answer: XML stands for Extensible Markup Language. It is a general purpose markup language designed especially for Web documents. XML is a way of describing data and it allows designers to create their own customized tags, enabling the definition, transmission, validation, and interpretation of data between applications and between organizations. Any Excel Utility which creates an e-return XML will be a file with an extension .xml. This is the file that must be uploaded to the ITD e-filing website.

What is a Schema?

Answer: A schema refers to the collection of database objects associated with a particular database. Any user who files return will have to create an XML file based on the schema. A simple analogy would be that the schema represents a letter template where the user enters the address details, name, salutation, body text etc which then completes the document which is the equivalent of an XML file. The template ensures uniformity and standardization of the format of the letter in the same way that the schema provides a structure to the XML file.

The Schema is made available to those individuals, software companies and organizations who wish to use this code to help create their own software utility for filling up these forms.

‘Validate’, ‘Calculate Tax’, ‘Generate’ buttons are not working in Return Preparation software provided by the Department.

Answer: Macros should be enabled in the Return Preparation Software. Below are the steps to enable Macros: 1. For Excel 2003 users: Click on TOOLS menu and select → OPTIONS → SECURITY → Macro Security must be set to Medium or Low. 2. For Excel 2007 and Excel 2010 users: Click on the OFFICE button on the top left corner of the application and click EXCEL OPTIONS → TRUST CENTER → Trust Center Settings button → Select Macro Settings and click on radio button “Enable All Macros”.

While making data entry in some fields in the utility provided by the Department, the error message appears: “Password protected”.

Answer: The field gives the error message ‘Password Protected’ in case when the person using the utility tries to enter the value in the field which is auto-calculated or the field which is auto populated from the other schedules.

While uploading the Income Tax Return, I am getting an error “The XML Schema is invalid. Please upload the XML in the correct schema”. What does this error mean?

Answer: This error occurs when you might have tampered with the XML generated from the Return Preparation Software (Excel utility). Ensure that you upload the XML as it is generated from the Return Preparation Software. Also, ensure that you have downloaded and generated the XML from the ‘Return Preparation Software’ of the relevant Assessment Year and relevant Form type. The same Assessment Year and Form type must be selected while uploading the Income Tax Return Form.

What to do when there is an Error in uploading the XML?

Answer: The nature of problem will be highlighted. Rectify the error and try uploading the XML again.

What is to be done if taxpayer gets NULL error, while uploading the XML file?

Answer: This particular problem happens when — special characters like & < > # are entered in Income Tax Return — there is slow internet connection or network congestion, as the XML file is not read completely and henceforth it throws exception stating to upload proper XML. Trying after sometime may resolve this problem. Kindly follow the following steps: Set the Internet Explorer settings to Low. Go to Control Panel → Java → General → Settings and uncheck the ‘Keep Temporary Files on my computer’. Click the ‘Delete Files’ button and click OK. Close your existing browser and open a new browser and upload your xml file again. If the problem persists, kindly contact the call center at 080-22546500.

I have saved the XML file in my computer but while uploading system is giving the error “Cannot read the xml file” What should I do?

Answer: Kindly set the Internet Explorer Security Settings to Low as per following steps : a) In case of windows professional/vista, then Go to Control Panel → Java → General → Settings Kindly uncheck the ‘Keep Temporary Files on my computer’ and click the ‘Delete Files’ button and press OK. Close your existing browser and open a new browser. b) In case of Windows XP, then Go to Control Panel → Other Control Panel Options → Java → General → Settings Kindly uncheck the ‘Keep Temporary Files on my computer ” and click the ‘Delete Files’ button and press OK Close your existing browser and open a new browser.

I am not able to generate an XML. I am getting an error message as “Check on Tax Status option”. What should I do?

Answer: You need to select the ‘Tax Status’ under ‘Filing Status’ in the excel utility. If assessee has refund, then in Tax Status option he/she has to select “Tax Refundable”. If assessee has nil demand and nil refund then in Tax Status option he/she has to select “Nil Tax balance”. If assessee has demand then in Tax Status option he/she has to select “Tax Payment”.

Why the House Property loss is not populated in the Part B-TI schedule of Income Tax Return?

Answer: This situation occurs if only the Amount is filled in the HP schedule in Income Tax Return. You need to fill up the complete Address detail of the house property in the ‘House Property’ schedule along with the other details. While filling the detail please ensure that no special characters are entered in the respective fields.

Why the Income chargeable under the head Salary is not populated in Part B-TI schedule of Income Tax Return?

Answer: This situation occurs if only the Amount is filled in the Salary schedule in Income Tax Return. You need to fill up the complete Name and Address detail of the employer in the ‘Salary’ schedule along with the other details. While filling the detail please ensure that no special characters are entered in the respective fields.

Why my 80G claim is not populated in the schedule VIA of Income Tax Return?

Answer: This situation occurs if only the Amount donation field is filled in the Schedule 80G in Income Tax Return. You need to fill the complete Name, Address and PAN of the Donee in the ’80G’ schedule. While filling the detail please ensure that no special characters are entered in the respective fields.

Where do I save the downloaded Excel utility? Can I delete them later?

Answer: You can download the Excel utility on to your local computer/system. Once you fill the Excel utility and upload the XML file on the web-site, an Acknowledgment of the submission is generated. After receiving this intimation, the file can be saved. It is recommended that the XML file be retained for your records. The e-Filed XML file is also available post LOGIN in ‘My Account’ → ‘My Returns/Forms’.

While trying to e-File Income Tax Return using Digital Signature Certificate, the ‘Select your .pfx file’ or ‘Select with your USB Token’ buttons are not displayed or are not clickable.

Answer: This occurs due to the following reasons:
1. Check if Java Runtime Environment 1.6 or above is installed in your PC. If it is not installed, click here to download.
2. If Java Runtime Environment 1.6 or above is installed in your PC and still you are unable to register DSC to e-Filing application, this is because the Java is disabled. GO TO Internet Options → Advanced → Settings. Enable the check-box for ‘Java’.

I am an authorized signatory (principal contact) and while uploading the Income Tax Return I get an error saying “PAN mentioned on Personal Information is invalid”. I am entering the PAN of my Company/Firm/AOP/BOI/Artificial Juridical Person, HUF/ Co-operative Society/ Legal Authority/Trust. Why am I still getting the error?

Answer: Everyone other than Individual must enter the PAN of the principal contact (authorized signatory) in the Verification section of the Income Tax Return. If the Income Tax Return is being digitally signed, the PAN encrypted in the DSC must match with the PAN mentioned in the verification section.

I am assigned as a Legal Heir for a deceased person. While uploading the Income Tax Return of the deceased, I am getting an error “PAN mentioned on Personal Information is invalid”. What do I do?

Answer: Please ensure that the PAN entered in the Verification section of the Income Tax Return is your (Legal heir) PAN and not of the deceased person. Also, if the Income Tax Return is being digitally signed, the PAN encrypted in the DSC must match with the PAN mentioned in the verification section.

I am an authorized signatory (principal contact) and while uploading the Income Tax Return I get an error saying “PAN mentioned on Personal Information/Verification section is invalid”. I am entering the PAN of my Company/Firm/AOP/BOI/Artificial Juridical Person, HUF/ Co-operative Society/ Legal Authority/Trust. Why am I still getting the error?

Answer: The PAN of the person who is verifying the return is expected to be mentioned in the Verification Section.

Can a Chartered Accountant (CA) file Income Tax Return on behalf of the Company?

Answer: No. Only those person authorized by the company in accordance with section 140 of the Income Tax Act-1961 to file the Income Tax Return

Can a Chartered Accountant (CA) file Income Tax Forms on behalf of the taxpayer?

Answer: No. Only those person in accordance with section 140 of the Income Tax Act-1961 to file the Income Tax Return

How can I Add/Change a Chartered Accountant in my profile?

Answer: LOGIN to e-Filing application and Go to ‘My Account’ –> ‘My CA/ERI’. Click on My Chartered Accountant button and Add. Enter the Membership Number of the CA, Form Name and Assessment Year. The Chartered Accountant must be registered with e-Filing application.

How can I reject an Income Tax form filed by a Chartered Accountant on my behalf?

Answer: LOGIN with e-Filing credentials ⇒ Worklist ⇒ For Your Action. Select the Income Tax Form you wish to reject, provide comments and click on the Reject button.

Some Suggested Posts related to above  

S. No. Link
1 How to use / Enable E-filing Vault on Income Tax
2 Understanding Compliance Query of Income Tax Department
3 Rule 12 of Income Tax Rules wef 1st April 2016
4 Income Tax e-Filing DSC management utility
5 How to File Income Tax Return of a Deceased Assessee?
6 FAQs on filing the return of income
7 For whom e-filing of Income Tax Return (ITR) is Mandatory
8 Guide to know ITR applicable: Which ITR Applicable to whom?
9 How to reset password when activation link not confirmed while registering PAN in Income Tax Department

Republished with Amendments

More Under Income Tax

138 Comments

  1. Amarjeet Kaur Brar says:

    I am getting a run time error while generating the XML , but dont know what is the error …can somebody help ? It says run time error ..Automation Error

  2. Ram Kishan Rao says:

    Sir
    When I m trying to fill itr3 2020, 80ttb n schedule fsi are not opening and cells are shown In grey instead of green.
    I would like to know whether itr3 is made available by it department in complete shape?

  3. Sumayya Aslam says:

    While saving ITR 1 java utility, it is saying that “verify that tds statement is submitted for the complete financial year”. why is that so???

  4. Dr. Ashok Kumar Almadi says:

    Tried filing itr 1, 4 times yesterday and once today on 9th August, 2020, always getting error, “BA schedule, ehter valid IFS”. All the codes are correctly entered and rather first & 4th attempt uplifted from last year’s filled in format. Even received refund on the very same/correct IFSC. Tried alternate filing through professional site, they also failed to file though assuring take up in reasonable time.

  5. B L Agarwal says:

    Difference In my 26as form and actual Interest received.what can I do.can I submit my tax return with actual interest.
    Actual interest Rs469000/ and 26as shown 980000/
    Please Suggest me
    Thank you

  6. R Krishnamurthi says:

    We don’t have the assessment orders for some of the years prior to 2010. How to get it. We received tax demand but don’t have the assessment orders.

    We have a situation where the payment made for the year 2005-06
    Was atlast taken in to consideration. But refunds of subsequent years adjusted against this is yet to be received. How to get it

  7. Sulekha says:

    I have lost my itr password and email address. I have not the mobile number linked with AADHAR. Now, how can I fill ITR?

  8. Prakash says:

    I have downloaded the latest ITR3 Excel utility from IT website, dated 30-Mar-2020.
    There is a problem in the first sheet itself, that is “PART A General”. There is a query “Whether you are a Director in a company…”. But the Response Field is NOT EDITABLE. But, this is a MANDATORY field and hence when I click on Calculate-Tax, I get an error stating, I have to fill this field. I am interacting with the IT Dept support via email over the past one week. Unfortunately the support is incompetent and not able to rectify the problem. Their Help Desk phone also does not work.
    Anybody else is faced this error?
    Regards prakash

  9. Suresh Kallachar says:

    I am getting the error as Invalid XML for FY 2018-19 assessment year 2019-20 since from one week. I have downloaded multiple times the new file from Income tax website and still issue is not resolved.

  10. J chandra says:

    error during upload xml file ” in PART-B TTI IFSC under ” bank details” is not matching with the RBI database & part B-TTI IFSC entered is not matching with the RBI database for other for other bank account”

  11. vinod kainth says:

    After uploading the .xml file for my ITR2 in income tax efiling website, i am getting an error stating –
    The Xml schema is invalid. Please upload the xml in the correct schema. At Line nu:mber 1648: The value ‘5A1bB’ of element ‘ITRForm:SecCode’ is not valid.

    Please help me in understanding this. Thank you.

    1. Nafeez Quraishi says:

      As simple solution which i just tested is.

      1. Download Java utility and open the xml which was giving this error in this Java ITR utility(you can download it from the same download section in incometax website from where you downloaded the excel ITR form)

      2. Recalculate the tax and verify everything is all right(Not sure if this step is needed)

      3. Save xml again using this utility and upload this xml. I did not get any error with this.

      Cheers!

  12. Meenakumar says:

    on clicking save xml in the excel utility I got the error bad file name or number. This was because, there is utility is doing some encryption. My folder had unicode characters in tamil which was the reason for failure. I move my excel sheet to the home directory where no unicode characters are involved, it was able to save the xml file successfully.

  13. sriganesha says:

    After uploading the .xml file for my ITR2 in income tax efiling website, i am getting an error stating –
    The Xml schema is invalid. Please upload the xml in the correct schema. At Line nu:mber 1648: The value ‘5A1bB’ of element ‘ITRForm:SecCode’ is not valid.

    Please help me in understanding this. Thank you.

    1. vinod says:

      After uploading the .xml file for my ITR2 in income tax efiling website, i am getting an error stating –
      The Xml schema is invalid. Please upload the xml in the correct schema. At Line nu:mber 1648: The value ‘5A1bB’ of element ‘ITRForm:SecCode’ is not valid.

      Please help me in understanding this. Thank you.

  14. Jitendra says:

    while filling XML in response to my defectnotice, i filled all details but not able to fill salary details it displaying as cell protest and read only. how can i do it. pls guide

  15. Radha says:

    After uploading the .xml file for my ITR2 in income tax efiling website, i am getting an error stating –
    The Xml schema is invalid. Please upload the xml in the correct schema. At Line nu:mber 1092: The value ‘5A1bB’ of element ‘ITRForm:SecCode’ is not valid.

    Please help me in understanding this. Thank you.

    1. Chand says:

      I got same error. After that I realised and found that they did some changes and released latest version on 01-08-2019. Please use latest form.

        1. Vimal Kumar Sharma says:

          I got same error. After that I realized and found that they did some changes and released latest version on 01-08-2019. Please use latest form. This will help you to solve your problem. This is the only remedy for your query.

      1. Samaritan says:

        a. Please call ‘contact us’ number available on efiling website for your specific issue. they are helpful
        b. Clear cookies–>download latest excel utility–>extract all files from zip–>Open Excel–>enable macros–>Leave all tabs on–>Import from PR2 if already filled in–>Remember to not do any CtrlV even once–>calculate tax & generate XML. If followed above discipline it worked for me.. whereas earlier I was getting the error 5A1BB invalid code error. Also interestingly if you follow above discipline there is no 5A1BB in the generated XML

  16. RAMESHWAR GAGRANI says:

    Sir- After filling and duly validating ITR-3, AND AFTER CREATING XML FILE WHEN I TRIED TO EFILE THE SAME IT SHOWS ERROR ” THE XML SCHEMA IS INVALID. PLEASE UPLOAD THE XML IN THE CORRECT SCHEMA. AT LINE NO 950: INVALID CONTENT WAS FOUND STARTING WITH ELEMENT ‘ITRForm :DEDUCTION Us 54F ‘. One of ‘(http://incometaxindiaefiling.gov.in/master‘ ExemptionOrDedmUs54)’ is expected.
    It is not possible for me to understand what correction do they require? Please guide me what to do. If possible on my email also.-RAMESHWAR GAGRANI

    1. Gaurav patil says:

      I am also facing issue while uploading ITR 3, shows msg same as above.

      At line Number 991: Invalid content found starting with element “ITR Form:Deduction 54F

    2. Arun says:

      DID someone get a resolution for this error?
      Invalid content was found starting with element “ITR Form:Deduction Us 54F’

      I have no entries in Capital gains tab (CG)

  17. Deepak says:

    NOB BP: Invalid Character(s). Only following Characters are allowed-,@:/\()_. Facing this error in ITR-4 Assesment year 2019-20. Unable to understand and sort. Please Guide further.
    Regards,
    Deepak.
    9855501032

  18. SATISH KUMAR SHRIVASTAVA says:

    i receipted your message you requested ITR summit 17-18 but I VRS BSP BHILAI BECAUSE OUR INCOME NOT SUITABLE FOR ITR SO I NOT SUMMIT TO ITR. I WANT TO ANY SUGGEST ME YOUR SIDE

  19. Venktesha Gupta says:

    I have furnished TDs details based on 26AS in respect to interest income as the data in form 16A in incorrect. When I go for validation, I get the response ‘runtime error 9’ Please clarify.

    1. Dinesh N Shenoy says:

      Is your problem resolved.
      Because I am also facing same proble.
      When I am trying to generate XMl file run time error ‘9’ is shown.

  20. kishore says:

    HI All, even I am getting same error. Invalid XML. Generate XML again using latest utility”. I have downloaded a new ITR form and have filled all the details and even then same error. Kindly help.

  21. selvi says:

    Every Time I am trying to upload ITR 2 for A.Y 18-19, I get an error “Invalid XML. Generate XML again using latest utility” I downloaded a new fresh file each time and then filled the same and uploaded, but still I get this error. And this is not the first time I am uploading the return, previous years also, I uploaded the returns the same way, but this time I am not able to upload the return, cannot figure out what is the problem. Can any one help?

  22. K M Pillai says:

    Every Time I am trying to upload ITR 2 for A.Y 18-19, I get an error “Invalid XML. Generate XML again using latest utility” I downloaded a new fresh file each time and then filled the same and uploaded, but still I get this error. And this is not the first time I am uploading the return, previous years also, I uploaded the returns the same way, but this time I am not able to upload the return, cannot figure out what is the problem. Can any one help?

  23. Arun Goel says:

    Today i.e. 15 July 2018, I filled ITR-2. While saving file, on right hand side a window pops up which says Validation Error 0-0 of 0. Please help me in resolving it.

  24. Manoj Srivastava says:

    While trying to file IT return using java, I am able to save draft. But when I try to “save” in order to generate xml file. I get a window on right hand side – Validation and it shows error 0-0 of 0 and I can’t generate xml file. What to do?

  25. Arka says:

    While uploading itr 5 2017-18 xml error shown invalid xml schema itrform invalid address zip code but while shaving xml no error shows.am using the latest version ofitr utility which given 22/09/2017. While selecting the 91 India the zip code section automatically blocked and become grey. How i resolve this plz help

    1. Sarmishtha Dhar says:

      I am facing the same problem. No error msg while generating XML file. But the same issue with zip code arises while uploading the XML file. Till there is no solution. Please help.

  26. Pradeep Kumar Pandey says:

    I have submitted ITR 2 for for AY 20117-18 While uploading XML file, there is message – The XML Schema is invalid. Please upload the XML in the correct schema. At line 137 : Invalid contents was found starting with element “ITRForm:PriBankDetails. One of (http:// incometaxindiaefilling.gov.in/master,BankDtlsFlag) is expected.

  27. Pranshu Kharwal says:

    while filing ITR1 i have filled the TDS details in Advance tax details. and i have uploaded it. it was showing advance tax submitted instead of TDS deducted. how do i resolve it.

  28. Vishal Aggarwal says:

    I Am Filing ITR 2 using java utility in which i have to fill fpreign asset details but Schedule FA is blocked and i am not able to fill details in utility….
    kindly guide me how to resolve my issue

    1. Lilesh says:

      Part B – TTI, Sr. No. 19 Do you any time during the previous year:-
      (i)hold………………
      (ii)…………………..

      Answer this as ‘Yes’

  29. Lois Tirkey says:

    A message appears ” .invalid character(s). allowed characters are -/()/@ ” while submitting income tax return e-filing after filling up all the required columns. The said character i.e. a dot, is untraceable from the filled up form except the dots in the column for email address.

    1. Vilas says:

      Even I faced the same issue & found that the no special characters allowed in any of the address section… I had ‘/’ & ‘,’ in my address values.. I removed those & then system allowed me to submit the form…

  30. amit says:

    i am amit working with MNC in Bangalore. while i am filing my ITR its showing this message can any one help me out. message is as follows: Details of receipt as mentioned in form 26AS should not be less than twice of the tax amount deducted.

    pls help me guys

    1. Pradeep Kumar Pandey says:

      I have submitted ITR 2 for for AY 20117-18 While uploading XML file, there is message – The XML Schema is invalid. Please upload the XML in the correct schema. At line 137 : Invalid contents was found starting with element “ITRForm:PriBankDetails. One of (http:// incometaxindiaefilling.gov.in/master,BankDtlsFlag) is expected.

  31. Amar Vartak says:

    While uploading XML file, there is message – The XML Schema is invalid. Please upload the XML in the correct schema. At line 129 : Invalid contents was found starting with element “ITRForm:PriBankDetails. One of (http:// incometaxindiaefilling.gov.in/master,BankDtlsFlag) is expected.

          1. Mahesh Kale says:

            IT Department seems to have changed ITR-2 (and possibly other forms as well) on 14-Jul. So if you had downloaded your form earlier than that, you would get this error. I downloaded the form again and did not face the above issue again with the XML generated by the new form. Hope this helps.

          2. ASP says:

            Have downloaded form today morning at 6am it is PR6 ( meaning present revision 6) which was update dby IT department as of yesterday . However in the TDS section it shows year 2015 and before but all our taxes were deducted in 2016.

            I still keep getting the same error again and again . A bit frustrating as this year they have released 6 versions and all showing errors

  32. D B Saxena says:

    I get the following error on submission.
    I have no partners.

    The XML Schema is invalid. Please upload the XML in the correct schema.

    At Line Number 13: The value ‘For indls and HUFs having income from a proprietory business or profession’
    of element ‘ITRForm:Description’ does not match the (Value constraint) value ‘For Indls and HUFs partners
    in firms and not having any proprietorship’

    Please help.

  33. VISHAL AGNIHOTRI says:

    My query is related to E-filing of my itr 1for AY 2017-18, I got an error as invalid characters when I press preview and submit it gives the said error in red at top left corner. Please help me out for submission of my itr return.

    1. Nitha says:

      I Faced Same issue today and found & symbol in address column was causing the issue. Removed the & symbol and submitted ITI-1 without any issues.

      1. Mridul Nair says:

        Hi, I too was facing the same issue. Error message being, “INVALID CHARACTER(S)”. Had a frustrating 2 days. Finally found “&” in the address space. Just deleted that “&” and voila! It was tat simple. Thanks guys.

  34. VISHAL AGNIHOTRI says:

    While submitting my itr 1for AY 2017-18, I got an error as invalid characters when I press preview and submit it gives the said error in red at top left corner. Please help me out for submission of my itr return.

  35. P D YADAV says:

    I also faced a problem while uploading xml generated from ITR1-PR2.xls file. Download the latest ITR1-PR3.xls file, fill the details and generate xml from that file and upload it.

    Your problem will be solved!!!

  36. Jagannath says:

    What are to be checked/verified at pre XML file stage before saving XML version for submission? All the schedules filled in are not appearing and also in some schedules number of rows entered is correct but the he total amount inndicat d is incorrct.

  37. Kajal K Thorat says:

    I am getting following error while uploading ITR 1 for AY 2017-18 –
    {http:\\incometaxindiaefiling.gov.in/master”:BankDtlsFlag} is expected.

    Kindly provide me solution on the above.

    1. Satish says:

      Hi Kajal K Thorat,
      I had same issue as fallows
      “I am getting following error while uploading ITR 2 for AY 2017-18 – {http:\\incometaxindiaefiling.gov.in/master”:BankDtlsFlag} is expected.”

      If found any solution please suggest me.

      my mail id is satishalliswell3@gmail.com

        1. Anchit Desai says:

          I am facing the same issue. You mean i have to redownload the excel sheet and fill it all over again? No less painful solution to this?

  38. K. Sridhar says:

    While uploading ITR 2 xml file for AY 2017-18, I get the following error message:
    “The XML schema is invalid. Please upload the XML in the correct schema. At line no, 1391: invalid content was found starting with element ‘ITR form: Movable asset’. One of “{http//income taxindiaefiling.gov.in/master”:Immovable Flag}’ is expected.
    I do not under stand this error message, as the sheet AL has been made “not applicable” and I did not fill up any data there
    Can anyone give solution?

    K. Sridhar
    New Delhi
    18.06.2017

      1. Dilip Agarwal says:

        The only issue is that the new ITR on the website has few more details and hence updated form has to be used for filing the form…I downloaded the new form, filled it again and it got filed without any issue…try it!

  39. venkat says:

    I downloaded excel utility for Y 17-18 , filled data and validated etc and generated xml and uploaded to it efiling web page. But the following error message comes “the xml schema is invalid , please upload in the correct schema.
    at line no, 1303 invalid contact is found starting with ITR form movable asset one of the …..immovable flag is expected”. this cannot be my mistake, as matter of fact the sheet AL has been made “not applicable” and sheet missing from the excel file. waht should I do

  40. Visalakshi says:

    Hi, I had an issue with saving xml file of ITR. I always got a runtime error when I tried saving the xml file. I tried and explored many options, but nothing worked for me. Finally the problem got resolved when I downloaded .NET 3.5 software package ( I use windows 8) from microsoft website and had run the same in my system. After restarting my system the problem was resolved and I was able to save my xml file generated from ITR. Hope this helps!

  41. RAJIB BHATTACHARJEE says:

    WHEN I SAVE XML ITR4 MESSAGE SHOWING RELEVANT FIELD OF P/L & B/S. NOT PROPERLY FILLED YOUR RETURN MAY BE DEFECTED U/S.139(9) WHY

  42. maharshi says:

    Hello
    My tax advocate has made a mistake. I am a broker and he mentioned
    my nature of business as a teacher. The return is filled and acknowledgment is received.
    Now I want to change. Is it possible? I also want to change in my past 2 returns.
    Pls. help me as I am going to apply for UK visitor visa and IT returns are mandatory.

  43. Ajay Kumar Dhanuka says:

    Hello…

    I am a karta of HUF file name AJAY KUMAR DHANUKA AND SONS

    we had a business profit in the year 2014-15(AY 2015-16) and a speculation loss from commodity market
    details of which are as below….

    Business…
    Gross receipts : 618750/-
    Gross Profit : 192100/-
    Expenses : 21200/-
    Net Profit : 107900/-

    Income from Other sources : 48684/- (interest income)

    Speculation Loss : 484414/-

    So, i filled ITR 4 return for the above particulars… in the P/L section
    I combined my business expenses and speculation loss and posted in the expenses column…
    and the net profit obtained was nagative as shown below…

    Gross receipts : 618750/-
    Gross Profit : 192100/-
    Expenses : 21200 + 484414 = 505614/-
    Net Profit : (- 313514)/-

    and in the BP part i entered the same speculation loss amount before the head

    2a. Net profit or loss from speculative business included in 1 (Enter -ve sign in case of loss)

    and in this my loss was carried forward…. but i received a notice u/s 139(9) of the return being deffective…

    please suggest me how to rectify this and upload a fresh return..

    email id : smartnik7@gmail.com

    the xml of the same return is attchd herewith…

  44. Uday Dhopesh says:

    Dear Sir,

    I am getting the following error while generating the XML file for form 3ceb and 3cd also. please suggest

    **Parsing Error** Line:83 URI:file:/E:/UDAY/COMPANY%20AUDITS/SURYA%20TECHNOLOGIES/BALANCE%20SHEETS/2014-2015/FORM3CEB.xml Message:cvc-complex-type.2.4.b: The content of element ‘ns2:UniqueId’ is not complete. One of ‘{‘http://incometaxindiaefiling.gov.in/F3CEB’:AmountType}’ is expected.

  45. navi says:

    R1 SW10000001 SW10000001 2015-11-20 Delhi QX82g+NoMxUiJ9HfZ/1S9RthbkBT/69gSYStzxaNhys= ITR-1 For Indls having Income from Salary, Pension, family pension and Interest 2015 Ver1.0 Ver1.0 PAWANDEEP KAUR

  46. navi says:

    When we successfully convert in XML, once i open xml file then not showing content correctly.

    R1 SW10000001 SW10000001 2015-11-20 Delhi QX82g+NoMxUiJ9HfZ/1S9RthbkBT/69gSYStzxaNhys= ITR-1 For Indls having Income from Salary, Pension, family pension and Interest 2015 Ver1.0 Ver1.0 PAWANDEEP KAUR

  47. Sudip Mandal says:

    When I open any ITR Java based form Error shows ‘Invalid IT or Assessment year’
    last two days I facing this problem, This problem ocured after update Java , Please help how to solve it (My system is Windows 7)

  48. Tanmoy Midya says:

    When I open my ITR java file it shows that invalit assessment year in my windows 7 system ……java is installed in my system ….how can i solve this problem? pls help…

  49. CA.Jayendra Gajera says:

    The reason for the ITR utility to display “Invalid ITR or Assessment Year” is you would have updated the java to Version 8.60 – the latest one. So uninstall the recent updated java and install an older version say Version 8.51

  50. Ushma Joshi says:

    I’m having an error message “only one original itr can be filed u/s 139(1) please change the section and retry.” How can i solve this?

  51. Akshay says:

    I am facing a runtime error 2146233079 (80131509) automation error

    I tried downloading the utility again and entered the entire form again
    I have enabled all macros and tried but still getting the same error
    I even tried to generate XML through another person’s computer but getting the same problem

    Can anyone help me because tomorrow is the last day

    Thanks

    Akshay

  52. Shekar says:

    i have 2 form 16 , i uploaded one ,and while uploading another one it is not taking,how to remove the existing one and upload both together can you help on this

  53. Ameet says:

    I am getting the same error as Mr,Varun…invalid ITR or assessment year…I’ve uninstalled chrome and Java and reinstalled again….but nothing seems to work. is it because of a newer java edition?

  54. Deepak says:

    sir i have filed my IT return today for the asessement year 2015-2016, after submitting the form when i reopened the form all my salaries entries were changed to zero and all the taxes were being displayed in the refund coloumn.please help

  55. shwetha says:

    Sir after successfully validate the xml file i am getting error like this **Parsing Error** Line:809 URI:file:////Office1/d/client/Srinivas%20ITR%20(Bti%20Payments)/Srinivas/Income%20Tax%20Returns/ITR%202015-16/ITR%202015-16/ITR%2015-16%20SRINIVAS.xml Message:cvc-type.3.1.3: The value ‘309, Nirman Kendra, Famous Studio Lane, Dr E. Moses Road, Mahalaxmi Estate, Mumbai 400011, India�’ of element ‘ITRForm:AddrDetail’ is not valid. can you please guide me what can i do now

  56. Rabindra says:

    Sir I have a problem that I filled my Income Tax Return for the F.Y.2014-15 dated:17/08/2015.But I forgot tds details fill in the form. You please suggest me what I do now. Thanking You

  57. Mahadev says:

    The XML Schema is invalid. Please upload the XML in the correct schema.
    At Line Number 468 : Invalid content was found starting with element ‘ITRForm:TotalTI’.
    One of ‘{“http://incometaxindiaefiling.gov.in/master”:IncFromOS}’ is expected.

    Hello Sir,

    I am facing the problem while uploading ITR 4 please guide me.

  58. Sonia S says:

    I have uploaded the ITR 2 but not e verified as yet. Need to change the bank info for depositing refund before everifying. How do I modify/delete uploaded return ?

  59. S M R SARMA says:

    I have not given any donation. I.e zero claim in 80G. When I press calculate tax in ITR2A form, it says “Schedule 80G A : enter all mandatory fields”.

    Even if I do not include the 80G form from Home page selection same message comes.

    How to get over this problem and move forward?
    Your help in solving this problem will be appreciated.

    Thanks

    Sarma

  60. Girish R Bhat says:

    sir, Still i am not able to file my Return because of non availability of IRT-4

    When this is possible.pl.do it as early as possible

  61. Arti Joshi says:

    I wish to file E-Return, not able to do so , as there is error, “you are existing user” if I want to register again, Guide the procedure.

  62. Srinivasan T says:

    Dear Sir, while saving the file i am getting following errors, please guide me how do solve this problem

    Last Name cannot be more than 75 characters

    Please enter a valid 10 digit PAN.

    personalInfo.address.residenceNo.error.length

    partAGEN1.orgFirmInfo.address.cityOrTownOrDistrict.error.length

    partAGEN1.orgFirmInfo.address.residenceName.invalid

    partAGEN1.orgFirmInfo.address.roadOrStreet.error.length

  63. Chandra Kant Sahu says:

    While e-filing my income tax return, I could not fillup the amiunt of donation against 80G column. It was protected. When i tried to unprotect it, it prompts me for a password. Where do i get this password. Any kind of help for claiming deduction for amount paid under 80G shall e appreciated…

  64. M Srinivas says:

    The XML schema is Invalid. Pl upload the XML in the correct schema.

    At line XXXXX!!!!X is of elect ITR Form : Assessee ver PAN not valid.

    What does this mean

  65. Biplab says:

    Downloaded the Java utility from Government e-filling website but cannot fill data in 80G column. Its seems protected…can you suggest the reason or way out?

  66. yogeshwar says:

    While e-filing my income tax return, I could not fili up the amiunt of donation against 80G column. It was protected. When i tried to unprotect it, it prompts me for a password. Where do i get this password. Any kind of help for claiming deduction for amount paid under 80G shall e appreciated.

  67. JYOTSNA N says:

    1. My income includes my pension, family pension and inteests from bank and corporate FD, Can I use ITR I? I have been doing this for last 5 years.

    @. while filling the ITR-1 online through the incometax efiling site, the amount under 80G is not getting registered–it appears to be disabled
    What seems to be the problem?
    I shall be obliged for your advice

  68. varughese baby says:

    AAGPV3430K iam unable to file return e mode for want of a password. though, i entered different passpoword, the system has not yet accecepted.last 10 days, i have ben trying. contacted validate,section b y mail no reply, contacted telephones, no satisfactory reply from them. May i request yiour hionour to kindly allot me a password as a special case to esubmit itr1 .varughese baby, vbmanaletg6.16@gmail.com.

  69. venkat says:

    I have submitted ITR 2for for AY 2013-14 got itrV and signed and sent and also received confiramtion that ITR V was also receivedsl. so the job is over.

    1. relooking I found a very minor spelling mistake in the alternate email address. how am i recity without sending revised return

    2. when I click print in HOME page a pop up message comes “do your want to preview” if I click Yes nothing happens . If I click Cancel prining is cancelled.
    msgbox should have three bttons YES,NO,CANCEL. anyhow it does not print even if you click yes. is there any bug or am I doing worng?

  70. CA. Subhash Chandra Podder ,FCA. says:

    Good steps suggested In question & answer replies .for E-Filing Income Tax Return 2012-13
    CA. Subhash Chandra Podder , FCA
    Kolkata
    06/08/2012

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