The International Financial Services Centres Authority (IFSCA) has issued a circular mandating that all Finance Companies and Finance Units operating in an IFSC and providing services to clients other than their group entities must maintain a dedicated website or webpage. The requirement is aimed at improving transparency, strengthening consumer awareness, and ensuring easy access to key information for stakeholders. The website or webpage must, at a minimum, contain an overview of the GIFT IFSC ecosystem, the entity’s Certificate of Registration with registration number and permitted activities, a detailed list of products and services offered, grievance redressal procedures along with contact details of the grievance officer, and particulars of key managerial personnel in IFSC such as the head of the unit, CEO, CFO, compliance officer, or principal officer. The circular has been issued under the powers granted by the IFSCA Act, 2019 and the Finance Company Regulations, 2021, and will come into force from April 1, 2026.
International Financial Services Centres Authority
Circular No. File No. IFSCA-FCR/4/2026-Banking February 03, 2026
To,
All Finance Companies/ Units in IFSC
Dear Sir/ Madam,
Subject: Requirement for a Finance Company/ Finance Unit (FC/FU) to have a website/ webpage
1. Reference is drawn to IFSCA (Finance Company) Regulations, 2021 (‘FC Regulations’) issued by the International Financial Services Centers Authority (‘IFSCA’) vide notification dated March 25, 2021.
2. With a view to ensure transparency for stakeholders and enhance consumer awareness, IFSCA hereby mandates that all FCs / FUs providing services to clients other than their group entities, shall maintain a dedicated website/ web-page.
3. Such a website/ webpage should, inter-alia, display the following information about the FC/FU:
a. Brief overview of GIFT IFSC ecosystem;
b. Certificate of Registration clearly reflecting the Registration number and permitted activities;
c. A list of products and services offered, with detailed description of each such offering;
d. Grievance redressal procedure and contact details of the Grievance redressal officer;
e. Name, designation and contact details of key managerial personnel in IFSC (such as Head of FC/FU, CEO, CFO, Compliance officer, Principal officer, as applicable).
4. This circular is issued in exercise of powers conferred by Sections 12 and 13 of the International Financial Services Centres Authority Act, 2019, read with regulation 10(1) of the FC Regulations and shall come into force from April 01, 2026.
5. A copy of this Circular is available on the International Financial Services Centres Authority website at www.ifsca.gov.in.
Sd/-
Riddhi Bhandari
General Manager
riddhi.bhandari@ifsca.gov.in
