Allowing in withdrawal of amount by violating ‘Postal Department Rules’ would constitute ‘Deficiency in Service’

Senior Post Master Serampore Head Post Office Vs Jayanta Goswami & 2 Ors. (NCDRC Delhi) Conclusion: In present facts of the case, NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) upheld the observations made by the State Commission wherein it was held that allowing to withdraw the entire amount without verifying the reason for such premature withdrawal of six Monthly Income Scheme and further without ascertaining the consent in withdrawal of the said amount would constitute ‘deficiency in Service’ as it was against ‘Postal Department Rules’. Facts: In present facts...