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Consumer Protection Act

Latest Articles


उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 576 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 882 Views 0 comment Print

Commercial Entities: Exploring whether businesses or commercial entities are included in definition of a consumer

Corporate Law : Explore whether businesses are consumers under the Consumer Protection Act. Analyze court judgments, recent changes, and the ongoi...

January 22, 2024 849 Views 0 comment Print

Consumer Protection in Indian Trade: From Ancient Laws to Post-Independence Regulations

Corporate Law : Explore the historical roots of consumer protection in India, from ancient laws to post-independence regulations. Uncover the evol...

January 15, 2024 729 Views 0 comment Print

Easing the Ease of Business-the Legal Metrology Act, 2009

Corporate Law : Explore impact of Jan Vishwas Act 2023 on Legal Metrology Act, 2009. Discover revised penalties and its role in promoting ease of ...

September 27, 2023 885 Views 0 comment Print


Latest News


Draft Guidelines for prevention and regulation of Greenwashing

Corporate Law : Explore CCPA's proposed Guidelines for Prevention and Regulation of Greenwashing. Understand definitions, application, and implica...

February 20, 2024 777 Views 0 comment Print

CCPA Issues Notice to Amazon Over Misleading ‘Sri Ram Mandir Ayodhya Prasad’ Sweets

Corporate Law : Central Consumer Protection Authority (CCPA) takes action against Amazon for deceptive sale of Shri Ram Mandir Ayodhya Prasad swee...

January 21, 2024 1377 Views 0 comment Print

Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023

Corporate Law : Dive into 2023 draft guidelines by Government of India for prevention and regulation of dark patterns in advertising and e-commerc...

September 11, 2023 876 Views 0 comment Print

Health & Wellness Celebrity Influencer Guidelines

Corporate Law : Guidelines for health and wellness celebrities, influencers, and virtual influencers, including disclosure, due diligence, and fac...

August 12, 2023 672 Views 0 comment Print

Centre amends Legal Metrology (Packaged Commodities) Rules 2011

Corporate Law : The amendment exempts the garment or hosiery industry selling in loose or open from 6 declarations required under the Legal Metrol...

August 27, 2022 720 Views 0 comment Print


Latest Judiciary


SC Ruling on Consumer Protection Act’s Applicability to Company Cars for Directors’ Personal Use

Corporate Law : Supreme Court's verdict on whether a company's purchase of a car for a director's personal use falls under 'commercial purpose' as...

July 10, 2024 1389 Views 0 comment Print

Court Rules Against Havells in Hair Trimmer Explosion Case

Corporate Law : Court rules against Havells in hair trimmer explosion case, emphasizing product safety and consumer rights under the CPA 2019. Lea...

June 19, 2024 750 Views 0 comment Print

Case of medical negligence as ‘Egg Shell Skull’ Rule could be apply only when patient had pre-existing conditions

Corporate Law : Compensation by its very nature, had to be just. For suffering, no part of which was the claimant-appellant’s own fault, she had...

May 3, 2024 417 Views 0 comment Print

No Consumer Complaints Against Revenue for Excess GST Levy: Madras HC

Goods and Services Tax : Madras High Court's ruling: Consumers can't file complaints against the Revenue Department for excessive GST levied by hotel manag...

October 24, 2023 1059 Views 0 comment Print

Insurance Policy applicable to whole India & not limited to concerned premises of Insured

Corporate Law : In present facts of the case, the National Commission allowed the Revision Petition filed by the Complainant by making observation...

October 11, 2023 660 Views 0 comment Print


Latest Notifications


Draft Rules for Automatic Catch Weighing Instruments comments from stakeholders

Corporate Law : Stakeholders invited to comment on Draft Rules for Automatic Catch Weighing Instruments. Submit feedback via email by January 8, 2...

December 9, 2024 147 Views 0 comment Print

Draft Rules for Clinical Electrical Thermometer

Corporate Law : Draft rules for clinical electrical thermometers under Legal Metrology Act, 2009, are open for stakeholder comments. Submit feedba...

November 29, 2024 219 Views 0 comment Print

Draft Rules for Non-invasive automated sphygmomanometer

Corporate Law : Government seeks stakeholder feedback on draft rules for non-invasive automated sphygmomanometers. Submit comments by 30th Decembe...

November 29, 2024 159 Views 0 comment Print

Guidelines on Misleading Ads in Coaching Sector

Corporate Law : CCPA's new guidelines target misleading ads in the coaching sector, ensuring transparency and truth in advertisements for coaching...

November 13, 2024 3267 Views 0 comment Print

Unit of Measurement for Food Wrapping Paper and Foils

Corporate Law : Govt seeks feedback on labeling food wrapping paper and aluminum foils in both weight (kg) and size (meter x meter) for accurate c...

August 23, 2024 375 Views 0 comment Print


Medical Negligence to be proved According to Apex Court Standards: NCDRC

October 9, 2023 612 Views 0 comment Print

In present facts of the case, the National Commission while dismissing the Complaint observed that in the absence of any omission, rashness negligence much less gross negligence the allegation made against the Opposite Parties have not been established and hence no relief could be made out.

Revisionary Jurisdiction can be exercised only on prima facie Jurisdictional Error: NCDRC

October 9, 2023 864 Views 0 comment Print

In present facts the National Commission dismissed the Appeal by observing that the scope in a Revision Petition is limited. Such powers can be exercised only if there is some prima facie jurisdictional error appearing in the impugned order.

Interest on Deposited Amounts: Restitutionary and Compensatory

October 3, 2023 1494 Views 0 comment Print

The present First Appeal has been filed under Section 19 of the Consumer Protection Act, 1986 (hereinafter referred as “the Act”) against the Order dated 01.09.2021 passed by the learned State Consumer Disputes Redressal Commission, U.P. Lucknow.

Allowing in withdrawal of amount by violating ‘Postal Department Rules’ would constitute ‘Deficiency in Service’

September 29, 2023 456 Views 0 comment Print

In present facts of the case, the Revision Petition (RP) was filed under section 21 (b) of Consumer Protection Act 1986, against the order dated 08.05.2019 of the State Consumer Disputes Redressal Commission West Bengal.

Detaining person forcefully by Railway Personnel without giving an opportunity to unload the luggage would constitute ‘deficiency of Service’

September 29, 2023 264 Views 0 comment Print

In present facts of the case the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that Railway Personnel were liable for ‘deficiency of Service’ when the Complainant was detained forcefully from the train without letting him to unload his luggage due to which the luggage was lost and the Complainant have to bear the financial loss.

No responsibility or liability persists if exemption been granted through Government MoU

September 28, 2023 465 Views 0 comment Print

In present facts of the case, NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that when Government of India had itself exempted the Petitioner from any obligation to verify the Interest Subsidy Schemes received from any Bank other than the Petitioner/Bank itself then the Petitioner cannot be hold responsible.

Person engaged in activities for generating profits would not come under ambit of definition of Consumer

September 28, 2023 201 Views 0 comment Print

In present facts of the case the Appeal was under Section 19 of the Consumer Protection Act, 1986 against the impugned Order dated 31.12.2015 passed by the Jharkhand State Consumer Disputes Redressal Commission, Ranchi in Consumer Complaint No. 06/2011, whereby the Complaint filed by the Complainant was partly allowed.

Nexus between disease & cause of death have to be proved in order to repudiate claim: NCDRC

September 28, 2023 1983 Views 0 comment Print

In present facts of the case, the present Revision Petition was filed by the Petitioner against Respondents as detailed above, under section 58 (b) of Consumer Protection Act 2019, against the order dated 28.07.2021 of the State Consumer Disputes Redressal Commission, Karnataka.

Where two interpretations of evidence are possible, concurrent findings based on evidence have to be accepted

September 27, 2023 738 Views 0 comment Print

In present facts of the case, the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that where two interpretations of evidence are possible, concurrent findings based on evidence have to be accepted and such findings cannot be substituted in revisional jurisdiction.

Removal of stones in gall bladder without consent of complainant is against medical ethics & constitute ‘medical negligence’

September 27, 2023 864 Views 0 comment Print

In present facts of the case, the revision petition was filed under section 21 of the Consumer Protection Act, 1986 which assails the order dated 05.05.2016 of the State Consumer Disputes Redressal Commission, Punjab, Chandigarh allowing the appeal and dismissing order dated 28.01.2013 of the District Consumer Disputes Redressal Forum, Bhatinda.

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