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Consumer Protection Act

Latest Articles


Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 678 Views 0 comment Print

Commercial Entities: Exploring whether businesses or commercial entities are included in definition of a consumer

Corporate Law : Explore whether businesses are consumers under the Consumer Protection Act. Analyze court judgments, recent changes, and the ongoi...

January 22, 2024 648 Views 0 comment Print

Consumer Protection in Indian Trade: From Ancient Laws to Post-Independence Regulations

Corporate Law : Explore the historical roots of consumer protection in India, from ancient laws to post-independence regulations. Uncover the evol...

January 15, 2024 444 Views 0 comment Print

Easing the Ease of Business-the Legal Metrology Act, 2009

Corporate Law : Explore impact of Jan Vishwas Act 2023 on Legal Metrology Act, 2009. Discover revised penalties and its role in promoting ease of ...

September 27, 2023 807 Views 0 comment Print

Consumer Welfare Fund to Cover Mediator Fees in Consumer Complaints

Corporate Law : Learn about India's innovative approach to resolve consumer disputes by utilizing the Consumer Welfare Fund to cover mediator fees...

August 12, 2023 438 Views 0 comment Print


Latest News


Draft Guidelines for prevention and regulation of Greenwashing

Corporate Law : Explore CCPA's proposed Guidelines for Prevention and Regulation of Greenwashing. Understand definitions, application, and implica...

February 20, 2024 654 Views 0 comment Print

CCPA Issues Notice to Amazon Over Misleading ‘Sri Ram Mandir Ayodhya Prasad’ Sweets

Corporate Law : Central Consumer Protection Authority (CCPA) takes action against Amazon for deceptive sale of Shri Ram Mandir Ayodhya Prasad swee...

January 21, 2024 1284 Views 0 comment Print

Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023

Corporate Law : Dive into 2023 draft guidelines by Government of India for prevention and regulation of dark patterns in advertising and e-commerc...

September 11, 2023 741 Views 0 comment Print

Health & Wellness Celebrity Influencer Guidelines

Corporate Law : Guidelines for health and wellness celebrities, influencers, and virtual influencers, including disclosure, due diligence, and fac...

August 12, 2023 618 Views 0 comment Print

Centre amends Legal Metrology (Packaged Commodities) Rules 2011

Corporate Law : The amendment exempts the garment or hosiery industry selling in loose or open from 6 declarations required under the Legal Metrol...

August 27, 2022 666 Views 0 comment Print


Latest Judiciary


SC Ruling on Consumer Protection Act’s Applicability to Company Cars for Directors’ Personal Use

Corporate Law : Supreme Court's verdict on whether a company's purchase of a car for a director's personal use falls under 'commercial purpose' as...

July 10, 2024 486 Views 0 comment Print

Court Rules Against Havells in Hair Trimmer Explosion Case

Corporate Law : Court rules against Havells in hair trimmer explosion case, emphasizing product safety and consumer rights under the CPA 2019. Lea...

June 19, 2024 612 Views 0 comment Print

Case of medical negligence as ‘Egg Shell Skull’ Rule could be apply only when patient had pre-existing conditions

Corporate Law : Compensation by its very nature, had to be just. For suffering, no part of which was the claimant-appellant’s own fault, she had...

May 3, 2024 327 Views 0 comment Print

No Consumer Complaints Against Revenue for Excess GST Levy: Madras HC

Goods and Services Tax : Madras High Court's ruling: Consumers can't file complaints against the Revenue Department for excessive GST levied by hotel manag...

October 24, 2023 945 Views 0 comment Print

Insurance Policy applicable to whole India & not limited to concerned premises of Insured

Corporate Law : In present facts of the case, the National Commission allowed the Revision Petition filed by the Complainant by making observation...

October 11, 2023 522 Views 0 comment Print


Latest Notifications


Draft Guidelines for Prevention of Unsolicited Business Communication 2024

Corporate Law : Explore the 2024 guidelines issued by India's Ministry of Consumer Affairs under the Consumer Protection Act, aimed at curbing uns...

July 2, 2024 303 Views 0 comment Print

Draft Rules on moisture meters for cereal grains and oilseeds for comments

Corporate Law : Draft Rules on moisture meters for cereal grains and oilseeds, are placed in website of Department www.consumeraffairs.nic.in for ...

May 30, 2024 114 Views 0 comment Print

CCPA Advisory: Ban on Illegal Gambling Advertisements

Corporate Law : Central Consumer Protection Authority issues advisory prohibiting advertising, promotion, and endorsement of illegal activities li...

March 6, 2024 267 Views 0 comment Print

Advisory: Ban on Ads including Surrogate Ads for Online Betting Platforms

Corporate Law : Stay informed about the latest government advisory banning advertisements for online betting platforms. Learn about the legal impl...

August 25, 2023 78 Views 0 comment Print

Consumer Protection (Consumer Disputes Redressal Commission) (Amendment) Rules, 2023

Corporate Law : Ministry of Consumer Affairs amends Consumer Disputes Redressal Commission Rules, 2020, introducing a revised fee structure based ...

August 17, 2023 1368 Views 0 comment Print


Person engaged in activities for generating profits would not come under ambit of definition of Consumer

September 28, 2023 156 Views 0 comment Print

In present facts of the case the Appeal was under Section 19 of the Consumer Protection Act, 1986 against the impugned Order dated 31.12.2015 passed by the Jharkhand State Consumer Disputes Redressal Commission, Ranchi in Consumer Complaint No. 06/2011, whereby the Complaint filed by the Complainant was partly allowed.

Nexus between disease & cause of death have to be proved in order to repudiate claim: NCDRC

September 28, 2023 1500 Views 0 comment Print

In present facts of the case, the present Revision Petition was filed by the Petitioner against Respondents as detailed above, under section 58 (b) of Consumer Protection Act 2019, against the order dated 28.07.2021 of the State Consumer Disputes Redressal Commission, Karnataka.

Where two interpretations of evidence are possible, concurrent findings based on evidence have to be accepted

September 27, 2023 633 Views 0 comment Print

In present facts of the case, the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that where two interpretations of evidence are possible, concurrent findings based on evidence have to be accepted and such findings cannot be substituted in revisional jurisdiction.

Removal of stones in gall bladder without consent of complainant is against medical ethics & constitute ‘medical negligence’

September 27, 2023 822 Views 0 comment Print

In present facts of the case, the revision petition was filed under section 21 of the Consumer Protection Act, 1986 which assails the order dated 05.05.2016 of the State Consumer Disputes Redressal Commission, Punjab, Chandigarh allowing the appeal and dismissing order dated 28.01.2013 of the District Consumer Disputes Redressal Forum, Bhatinda.

Easing the Ease of Business-the Legal Metrology Act, 2009

September 27, 2023 807 Views 0 comment Print

Explore impact of Jan Vishwas Act 2023 on Legal Metrology Act, 2009. Discover revised penalties and its role in promoting ease of doing business.

‘Deficiency in service’ and ‘unfair trade practice’ both established if party take a step back from its stated position to Consumer

September 26, 2023 747 Views 0 comment Print

In present facts of the case, the Revision Petition was filed under section 21 of the Consumer Protection Act, 1986 which assails order dated 06.02.2015 of the State Consumer Disputes Redressal Commission, Uttar Pradesh, Lucknow.

NCDRC it is not required to re-assess & re-appreciate evidence on record when findings of lower fora are concurrent on facts

September 26, 2023 513 Views 0 comment Print

In present facts of the case, the revision petition was filed under section 21 (b) of the Consumer Protection Act, 1986 assailing the order dated 11.08.2017 of the State Consumer Disputes Redressal Commission, Pandri, Raipur.

Proper Legal Procedure for Loan Recovery & Vehicle Seizure to be followed: NCDRC

September 26, 2023 11298 Views 1 comment Print

In present facts of the case, the Revision Petition (RP) has been filed by the Petitioner against Respondents under section 21 (b) of Consumer Protection Act 1986, against the order dated 14.12.2017 of the State Consumer Disputes Redressal Commission Uttar Pradesh (hereinafter referred to as the ‘State Commission’).

‘Sufficient cause’ is a pre-requisite for condonation of delay: NCDRC

September 26, 2023 2583 Views 0 comment Print

In present facts of the case, the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) have refused to condone the delay for 125 days as no ‘sufficient cause’ was shown because there was difference in oral submissions and the contents of the Application submitted.

Medical Negligence established if conduct falls below the standards of a reasonably competent practitioner

September 26, 2023 456 Views 0 comment Print

In present facts of the case, the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION (NCDRC) have allowed the Revision Petition in favour of the Complainant as medical negligence of the doctor was established as the Complainant was able to discharge its initial burden of proof.

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