PRESS RELEASE

4th April, 2018

Subject: Circular on setting up of an IT Grievance Redressal Mechanism to address the grievances of taxpayers due to technical glitches on GST Portal-reg.

It has been decided by the Government to put in place an IT-Grievance Redressal Mechanism to address the difficulties faced by a section of taxpayers owing to technical glitches on the GST portal. In this regard, GST Council has delegated powers to an IT Grievance Redressal Committee to approve and recommend to the GSTN the steps to be taken to redress the grievance and provide relief to the taxpayer. The relief could be in the nature of allowing filing of any Form or Return prescribed in law or amending any Form or Return already filed. However, where the problem relates to individual taxpayer, due to localised issues such as non-availability of internet connectivity or failure of power supply, this mechanism shall not be available.

2. The mechanism inter alia envisages that taxpayers shall make an application to the field officers or the nodal officers where there was a demonstrable glitch on the Common Portal in relation to an identified issue, due to which the due process as envisaged in law could not be completed on the Common Portal. The IT Grievance Redressal committee shall examine and approve the solutions as may be necessary for an identified issue.

3. The Circular also seeks to address the problems faced by the taxpayers who could not complete the process of filing of TRAN-1 by due date, due to IT-glitch such that the process of digitally signing/ validating TRAN-1 could not be completed. The taxpayer would be allowed to complete the process of filing such TRAN 1, stuck due to IT glitches, by 30th April 2018 and the process of completing filing of GSTR 3B which could not be filed for such TRAN 1 shall be completed by 31st May 2018.

4. The last date for filing of TRAN 1 is not being extended in general and only the taxpayers, who have been identified in terms of the circular issued in this regard, shall be allowed to complete the process of filing TRAN-1.

5. The decision relating to filing of TRAN-1 shall benefit 17,573 taxpayers who shall consequently be able to avail Rs. 2582.98 cr. as CGST credit and Rs. 1112.77 cr. as SGST credit. For further details, circular no. 39/13/2018-GST dated 03.04.2018 may be downloaded from the website www.cbec.gov.in.

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10 Comments

  1. Vinoth says:

    Good to all,
    I file to return of gst trans 1 filing is complete.
    After how to maintain the trans 1 value in gstr 3b.
    PL any body know the solution. Pls tell me.

  2. Yogesh kumar says:

    How can govt get all public tax cridet amount on was keeped in his books on 30-06-17. I request to govt please give one chance again to feeling tran 1 & 2 for general public how not feelup this befour 27/12/17…..
    Bcz this amount is public amount … get rules is new and this is possible that without proper knowledge and gideness in limit time a person not get it tran 1&2 knowege …..a person has family problem this possible. Lack of knowledge bcz this rules is new …..
    I think this tran1&2 again open for all public not only special category….

  3. Badal singh gakhar says:

    Sir maine trans 1 apne software me complete karke online karne ki try ki thi but internet or technical problem ke karan nahi kar paaye
    So aap pls hamari request accept kijiye
    Hame trans 1 bharne ki anumati or aagya dijiye
    Thanks sir

  4. Prem kumar says:

    Sir humne trans 1 form fill nahi kiya hain. Kya hum trans 1 form fill kar skte hain. Pls help me. Jo date extend huyi hain wo sbke liye hain..

  5. Rajesh Luhariya says:

    dear sir
    we are a registered dealer under GST act
    we filed Trans 1 but by mistake we have
    not credit taken against cenvat credit on capital goods .

    can we revised our trans-1 form.

    1. S. K. Gupta says:

      Sir
      I am a trader and registered under GST. Due to some problem i have not taken cenvate credit of balance amount as on 30.06.2018.

      kindly advice can i take cenvate credit know.

  6. ASHOK AMATI says:

    Sir,
    OUR CLIENTS NOT FILED GST3B DUE TO HEAVY LATE FEES RS 1500/ P.M AND LATE
    FEES CONTINUED UP TO HIS LAST RETURN FILING AFTER THAT HE CANNOT FILE NEXT RETURN ALSO
    I REQUEST TO GST COUNCIL TO AMEND RS 200/PM LATE FEES MONTH EVERY LATE FLING PROCESS NOT BEHOLD DUE TO HEAVEY LATE FEES
    IF PAYMENT IS PENDING HE HAS TO PAY INTEREST ON PAYABLE AMOUNT

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