There are 3 common methods to sign/file applications or returns at GST portal namely the 1. OTP to aadhar linked mobile i.e. E-Sign option, 2. Sign with DSC option, 3. Otp to registered mobile and e-mail i.e. signing with EVC option.
But, the concerned problem is that some assesses are mandatorily required to sign using 2nd option only i.e. through DSC. For e.g. Company, LLP’s.
There ought to be system issues associated with DSC signing option for whom some of the following steps are cure:
1. REINSTALL EM-SIGNER (latesh version) IF USING AN OLD ONE.
Steps: login > profile drop down tab (A) “Register/Update DSC” > click on (B) “Click here for instructions on installing signer utility” > download the relevant utility.
If already installed the latest version i.e. v 2.6, preferable solution would to stop the service and restart the signer again.
2. CHECK YOUR SYSTEM PORT.
Steps: windows notification bar > (1.) open em-signer > on the launched dialog box there notifies (2.) the port no.
3. OPEN WEB BROWSER
For signing with DSC, my suggestion would be to use Mozilla Firefox Browser.
At web browser proceed to (step 1) https://127.0.0.1:your port no. (In this case https://127.0.0.1:1585)
(step 2) click on advanced tab (for I.E. users directly click on “Continue to this web page (not recommended)”)
(step 3) add the former site to the exception list. (For chrome users: click on “Proceed to 127.0.0.1 (unsafe)” link)
(step 4) Confirm the security exception.
4. Then keeping the Browser open, open new tab and proceed to sign your application/returns.
1. If possible login to the relevant DSC drivers (softwares) (e-pass 2003 won’t create problem, but sometimes I observed that DSC on Watch Data, Aladdin Etokens, Trust Key etc. were only affixed when I logged in to their individual drivers)
2. Make sure that DSC is valid up to current date!! This is because changing the system time to affix DSC (although illegal!) but if tried won’t benefit.