Consumer Protection Act: Prioritizing Consumer Welfare Over Technicalities

ICICI Bank LTD. Vs Santosh Sardana & 2 ORS (NCDRC)

Consumer protection Act is a beneficial legislation and hyper technicalities shall not create obstacles for Consumer

Conclusion: In present facts of the case, it was observed that Consumer Protection Act is a beneficial legislation, in case of any ambiguity, the clauses must be read in favour of consumer. The hyper technicalities cannot create obstacles for the Consumer.

Facts: In

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