Consumer Protection Act: Prioritizing Consumer Welfare Over Technicalities

ICICI Bank LTD. Vs Santosh Sardana & 2 ORS (NCDRC) Consumer protection Act is a beneficial legislation and hyper technicalities shall not create obstacles for Consumer Conclusion: In present facts of the case, it was observed that Consumer Protection Act is a beneficial legislation, in case of any ambiguity, the clauses must be read in favour of consumer. The hyper technicalities cannot create obstacles for the Consumer. Facts: In present facts of the case, the present Revision Petition was filed by the Petitioner against Respondents as detailed above, under section 58 (1) (b) of Consumer ...