Consumer Not Liable for Bank’s Negligence in Unauthorized Transactions

M.S. Bakankar Vs State Bank of India (NCDRC) Zero Liability of consumer in events involving contributory negligence on the part of the Bank pertaining to unauthorized transactions Conclusion: In present facts of the case, the National Commission while relying upon the RBI Circular dated July 6, 2017 observed that there will be zero liability of a customer where the unauthorized transaction occurs in events involving contributory negligence on the part of the Bank and have accordingly allowed the Petition. Facts: In present facts of the case, the Revision Petition (RP) has been filed against th...