The Reserve Bank of India issued the “All India Financial Institutions – Responsible Business Conduct) Amendment Directions, 2026” on April 29, 2026, under Section 45L of the RBI Act, 1934. This amendment follows changes in the framework for resolution of stressed assets and introduces a new provision under Chapter IV (Miscellaneous Instructions). A new Part B titled “Measures in case of declaration of calamity” has been inserted, empowering All India Financial Institutions (AIFIs) to extend relief to customers affected by declared calamities. Specifically, AIFIs may, at their discretion, waive or reduce various fees and charges for borrowers located in such affected areas for a period not exceeding one year. The amendment reflects RBI’s emphasis on responsible business conduct and customer-centric relief during crisis situations. These directions aim to provide financial flexibility to affected borrowers and will come into force from July 1, 2026.
Reserve Bank of India
RBI/2026-27/74
DOR.STR.REC.63/21-04-048/2026-27 | Dated: April 29, 2026
Reserve Bank of India (All India Financial Institutions – Responsible Business Conduct) Amendment Directions, 2026
Please refer to Reserve Bank of India (All India Financial Institutions – Resolution of Stressed Assets) Amendment Directions, 2026 dated April 29, 2026.
2. Consequent to the aforesaid Amendment Directions, in exercise of the powers conferred by the sections 45L of the Reserve Bank of India Act, 1934 and all other laws enabling the Reserve Bank of India (hereinafter called the Reserve Bank) in this regard, the Reserve Bank being satisfied that it is necessary and expedient in the public interest so to do, hereby issues the Amendment Directions hereinafter specified.
3. These Amendment Directions modify the Directions as under:
i. In Chapter IV – Miscellaneous Instructions, part B shall be inserted as under:
B. Measures in case of declaration of calamity
33A. An AIFI at its discretion, may provide relief measures such as waiver / reduction of various fees and charges in respect of customers in the areas where a calamity has been declared, for a period not exceeding one year.
4. The above amendment shall come into force with effect from July 1, 2026.
(Vaibhav Chaturvedi)
Chief General Manager
