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As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description

Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description

Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP

Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to validate@incometaxindia.gov.in. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments

  1. KALPANA DEVI BAID says:

    Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail
    NAME : KALPANA DEVI BAID
    FATHER’S NAME : SANTOSH CHAND BHURA
    DOB : 18/07/1964
    PAN :AHHPB9394A

  2. KALPANA DEVI BAID says:

    Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail
    NAME : KALPANA DEVI BAID
    FATHER’S NAME : SANTOSH CHAND BHURA
    DOB : 18/07/1964
    PAN :AHHPB9394A

  3. SHREE CHAND BAID says:

    Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail
    MY NAME IS SHREE CHAND BAID
    FATHER’S NAME: MANAK CHAND BAID
    DATE OF BIRTH: 19/12/1955
    PAN:AEHPB7084A

  4. GOPAL BISWAS says:

    I HAVE SUBMIT INCOME TAX RETURN LAST YEAR BY MANUAL BUT NOW I WANT TO SUBMIT INCOME TAX RETURN BY E FILING BUT PREVIOUSLY REGISTER WITH INCOME TAX E FILING I FOR GOT MY PASSWORD & EMAIL ID PLEASE RECTIFY NEW PASSWORD & EMAIL ID

  5. punit says:

    PUNIT PREMJIBHAI AKBARI Says:
    October 31, 2012 At 12:50 PM
    Punit Premjibhai Akbari (B.COM, LL.B.):
    31ST OCT,2012 at 12:45 AM
    I forgot my Passward. My CLIENT PAN Detail

    Name :- MANJIBHAI RAMJIBHAI SAVANI
    D.O.B. :-10/08/1965
    PAN :- AFSPS4107D
    ADD:-176/176, B-2, GOPINATAH SOCIETY, SINGANPORE ROAD, KATARGAM, SURAT-395006.

    Plese Reset my Password as Soon as Possible & Send om my Id punitakbari@gmail.com

    Thanking You

  6. PUNIT PREMJIBHAI AKBARI says:

    Punit Premjibhai Akbari (B.COM, LL.B.):
    31ST OCT,2012 at 12:45 AM
    I forgot my Passward. My CLIENT PAN Detail

    Name :- MANJIBHAI RAMJIBHAI SAVANI
    D.O.B. :-10/08/1965
    PAN :- AFSPS4107D
    ADD:-176/176, B-2, GOPINATAH SOCIETY, SINGANPORE ROAD, KATARGAM, SURAT-395006.

    Plese Reset my Password as Soon as Possible & Send om my Id punitakbari@gmail.com

    Thanking You

  7. brreddy says:

    I FORGET MY PASSWARD, I AM FILLING THE ONLINE RETURNS LAST FOUR YEARS, PLESE DO HELP TO RESET MY PASSWARD MY PAN NUMBER IS : AAZFS5253L SRI RAM CONSTRUCTIONS

  8. pawan gupta says:

    October 25, 2012 at 5:17 PM

    SIR/MADAM
    MY PAN REGISTERED IN MY OLD EMAIL ID (udit_capricorn@hotmail.com), BUT I FORGOT OUR PASSWORD. SO PLEASE SENT MY PASSWORD ON MY OWN EMAIL ID– pawangupta1963@yahoo.co.in

    NAME– Daljit Singh Mahae
    FATHER– Surinder Pal Singh
    D.O.B– 03/03/1976
    PAN– BIXPM6715L
    ADDRESS–Village Mionwal P/o Mausahib Tehsil Phillaur Dist Jalandhar

    EMAIL ID– pawangupta1963@yahoo.co.in

  9. Ritesh Jain says:

    Dear,
    I have forgot my password and tried many times with reset option so you are requested please reset the password and send to my email id.

    Pan No. AHWPJ8719N
    Name : Ritesh Jain
    D.O.B : 05/07/1982
    Father Name : Jainee Lal Jain

  10. Ajai Kumar Kanaujia says:

    Ajai Kumar says:
    October 25

    Dear Sir,

    Activate link not received.send kindly my activate link my new e.mail.id.

    Pan NO. : ABUPK8603Q
    D.O.B : 01/07/1960
    Father name: babu ram

  11. Ajai Kumar Kanaujia says:

    Ajai Kumar Kanaujia says:
    October 17, 2012 at 2:12 PM

    Dear Sir,

    Activate link not received.send kindly my activate link my new e.mail.id.

    Pan NO. : ABUPK8603Q
    D.O.B : 01/07/1960
    Father name: babu ram

  12. RAJAESHKUMAR M SHAH says:

    Please send new password on my e mail address
    Name-Rajeshkumar
    Fathers name-Muktilal Vadilal Shah
    D.O.B.-01/06/1976
    Address-2b/210,Vraj Market Bldg.,Motimagar,
    Bhayender(west),Dist.-Thane,Maharashtra

  13. Ajai Kumar says:

    Dear Sir,

    Activate link not received.send kindly my activate link my new e.mail.id.

    Pan NO. : ABUPK8603Q
    D.O.B : 01/07/1960
    Father name: babu ram

  14. ravindranath ajinath shinde says:

    Pan aaeps6861k name ravindranath father name ajinath shinde d.o.b 06/03/1970 add- d-4 gajanand society 90, feet road dsouza nagar kurla (w) sakinaka mumbai-400072

  15. ASHOK KUMAR says:

    sir,
    i for got my password and my registered id i want to change so please co operate me.i want submit my i.tax return.pls send me by mail. thanks
    my name : ASHOK KUMAR
    Father’s Name : KISHAN LAL
    Date of Birth : 06/11/1968
    Pan : AIXPK1432H
    ADDRESS: A1/184A KESHAV PURAM DELHI-110035

  16. Rajash Kumar Singh says:

    Sir, I forget my efiling passward and my old email i d is not working, Please my new password send my new email i d. detail is under –

    Name Rajash Kumar singh
    Father’s Name Kishan Singh
    D.O.B. 25/12/1970
    PAN DEHPS7317C
    Address Near Co-operative Bank, Bankhandi,Mathura. (U.P.) 281001
    Mobile No. 9897641121
    Email I.D. jitendranathchaturvedi@gmail.com

  17. RAJEEV AGRAWAL says:

    1. PAN NO. AEOPM8284L
    2. VIJAY KUMAR MITTAL
    3. D.O.B. 20/07/1970
    4. 26, BARI CHHAPETI, FIROZABAD.
    5. PLZ SIR FORGOT THE SECRET QUESTION, PASSWORD SO PLZ SIR SEND ME

  18. SIMA SARKAR MODAK says:

    PAN- ARNPM2652G
    NAME- SIMA SARKAR MODAK
    DATE OF BIRTH- 18/02/1968
    FATHER’S NAME- NILRANTA SARKAR
    ADDRESS- SHASHAN ROAD ,VILL. & P.O. BARANACHINA
    P.S. DINHATA, DIST. COOCH BEHAR
    WEST BENGAL-736174
    MOBILE NO- 9832436627
    REGISTER EMAIL ID- modak567@rediffmail.com

  19. RAVI KANT SHUKLA says:

    Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail id VKSINGH30@REDIFFMAIL.COM.My PAN details are as follows: RAVI KANT SHUKLA, s/o NAND LAL SHUKLA , DOB- 07/01/1965, PAN NO.BJVPS9388A

  20. NITAI SAHA says:

    I Nitai Saha, S/o Balaram Saha, PAN:BAAPS3174A, DATE OF BIRTH:21-04-1953, My address is Balarampur Road, P.O. Dinhatam Dist.Cooch Behar,Pin 736135(WB), forgot my password . I am a filling of e return for the assessment year 2011 2012 but i not e filling for the assessment year 2012 2013 .So I request you to kindly reset password as early as possible my email id: nitaisaha87@gmail.com

  21. NITAI SAHA says:

    I Nitai Saha, S/o Balaram Saha, PAN:BAAPS3174A, DATE OF BIRTH:21-04-1953, My address is Balarampur Road, P.O. Dinhatam Dist.Cooch Behar,Pin 736135(WB), forgot my password . I am a filling of e return for the assesment year 2011 2012 but i not efilling for the assesment year 2012 2013 .So I request you to kindly reset password as early as possiable my email id: nitaisaha87@gmail.com

  22. NITAI SAHA says:

    I Nitai Saha, S/o Balaram Saha, Date of Birth 21.04.1953 ,My PAN- BAAPS3174A , I forgot my password . I am a filling of e return for the assesment year 2011 2012 but i not efilling for the assesment year 2012 2013 .So I request you to kindly reset password as early as possiable my email id

  23. NITAI SAHA says:

    I AM FILLING OF INCOME TAX RETURN FOR THE ASSESMENT YEAR 2011 2012 . BUT AM NOT FILLING MY INCOME TAX RETURN FOR THE ASSESMENT YEAR 2012 2013 DUE TO I HAVE LOSS MY PASSWORD . SO I REQUEST NEW PASSWORD AS EARLY AS POSSIABLE MY EMAIL ID

  24. jitendra kumar gupta says:

    mera pan-artpg3297r hai.mujhe 2012-13 ka efiling karana hai 2011-12 me ereturn he kiye the passward bhool gaya hai kripya isi email-id par reset pasward bheje.

  25. RAJEEV AGRAWAL says:

    NAME – MEHMUNDA BEGUM

    D.O.B. 08/11/1956
    PAN NO. AANPB9218L
    ADDRESS- 229, MOH. SHEETAL KHAN , GALI NO. FIROZABAD. U.P. 283203

    SUBJECT.- PLZ SIR ACTIVATION EXIT.

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