As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description

Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description

Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP

Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to [email protected] Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

More Under Income Tax

534 Comments

  1. Pravinchandra says:

    My son was unemployed for last there years, and his FD interest was max up to FIVE THOUSAND ONLY, but he skipped to file IT return for last tree FY years,
    What he can do

  2. shweta says:

    how to change Passwords for new number because i have many people that they do not have password and need to change password with new number .

    please help me

  3. T.R.SHASHIDHARA says:

    sir in come tax website to change the password only registered email id and mobile number is showing, new email.id is not showing kindly see arrange for update to change the password by using new email id and mobile number

  4. MK Aromatics Limited says:

    Dear sir,
    i have forgotten my activation link and password . my details are here under:
    PAN: AACCM9189M
    NAME: MK AROMATICS LIMITED
    DATE OF BIRTH: 01/11/1983
    ADDRESS: Plot no.43-47, SIDCO Industrial Estate, Alathur – 603110
    please send in email- [email protected]
    Thanking u .

  5. KAUSHIK THAKORBHAI MODI says:

    I am unable to file IT return due to forget password. I have deposited twice for getting PW from BSR Code, Date of Challan and Challan No. The msg comes out that ” INVALID DETAILS” though I have filled all the details correct. Bank A/c is also shows incorrect details and Form No. 16A is not available due to no tax has been deducted from elsewhere. Kindly help me to reset Password.

  6. AJOY KUMAR SHRIVASTAVA says:

    HMNE APNE WAKIL KO RETURN VRNE KE LIYE PAN KA USER ID OR PASSWORD DIYA, JOKI WAKIL MERA EMAIL PASSWORD OR MOBILE NO SUB CHANGE KR DIYA H. RESET KRNE PE USKE MAIL ME CHALA JA RHA HAI.OR WO BTA NHI RHA HAI…PLESE IDEA DE.PAN NO-APNPS2531N,MOBILE NO-9002735311,EMAIL [email protected]

  7. VIJAYPRAKASH SAUNTIYAL says:

    hello sir
    am bearing PAN  AYYPS9152P I got myself registered at income tax website, but i forget my password and also didnt activated my account. therefore i am unable to file my income tax return.

  8. SANTOSH KUMAR says:

    SIR…hame apna incometax return file karna hai or jab mai use registerd karta hu to wo already register batata hai maine kbhi b register nhi kiya hai plzz sir mere emai or mobile pr activation like send kre pls mera mobile no….07388946661

  9. Malkiyat Singh says:

    Pan No. BWMPS772L
    Name- Malkiyat Singh
    D.O.B. – 12/06/1964
    Register Pan Address: – Village – Sambhi, Tehsil- Nilokheri, Distt – Karnal, State- Haryana.
    Father Name- Kirpal Singh
    Contact No. 9977202876

  10. VIJAY GUPTA says:

    Dear sir,
    i have forgotten my activation limk and password . my details are here under:
    PAN: BNXPG7662K
    PAN HOLDER’S NAME: VIJAY GUPTA
    DATE OF BIRTH: 03/04/1996
    FATHER’S NAME: SUBHASH CHAND GUPTA
    ADDRESS: S/2-177, VRINDAVAN MATHURA
    PIN- 281121
    please send in email- [email protected]
    Thanking u .

  11. shibaprosad kar says:

    Sir,
    I have forgotten my income tax e filing registration’s password & Email id.
    PAN – AQHPK9379D
    Name- Shiba Prasad Kar
    DOB- 01/01/1953
    Father’s name- Amualya Chandra Kar
    Address- Green Park, 1st lane, PO- Noapara , pin- 700125, West Bengal
    please send in email- [email protected]
    your kind information will help me a lot
    thanking you

  12. SHUBHRENDU GUHA says:

    Sir,
    I have forgotten my activation link and password. My details are here under.
    PAN ABRPG0816C
    Name- SHUBHRENDU GUHA
    DOB 18/04/1962
    FATHER’S NAME- LATE HITENDRA DAYAL GUHA
    ADDRESS- ZULU PARK, 1ST LANE, PO+DT HAZARIBAGH JHARKHAND 825301
    Please send in Email- [email protected].
    Thanking You

  13. aman gupta says:

    sir,
    While applying for reset password online it is showing that activate your account by clicking on the activation link send to your email id. but i did’nt apply for registration before this. how will i registered my self now ?

    Pan :AQWPP1097J
    Name : MONIDEEPA PAUL , DA-29 !st Floor , Salt Lake City, Sector I ,

    Salt Lake Kolkata 700064 West Bengal

    DOB: 18/04/1988
    Father’s Name : Manov Kumar Paul

    Mobile : 9830284737

  14. Ashim Chakraborty says:

    I HAVE FORGOTTEN MY PASSWORD AND ACTIVATION LINK

    PAN: AEUPM3426L

    NAME: NARAYAN CHANDRA MOHANTI

    DATE OF BIRTH: 13-07-1946

    FATHER’S NAME: BALARAM MOHANTI

    ADDRESS: 26, ORPHANGUNJ ROAD,KIDDERPORE,DIST-KOLKATA,STATE-WEST BENGAL-700023
    please send me on E-Mail: [email protected]

  15. K.JOTHI says:

    sir,
    please activation link for e-filing
    PAN : AFPPJ7123P
    NAME: JOTHI
    FATHER’S NAME: KUPPUSAMY
    D.O.B : 05/05/1959
    ADDRESS: 29A, RAMALINGANAR STREET,
    TIRUVANNAMALAI-606601.
    MOBILE No : 9597813020
    please send me on [email protected]

  16. TELLAKULA MOHAN RAO says:

    My PAN NO: AHFPT1419E, cell No:7032884878 & MY MAIL ID: [email protected] I required your utmost help to reset the PASSWORD. Note this information is already registered in the IT Website. But now the problem is I forgot this information & unable to file the Tax in the Online. Hence requesting your kind help to reset the password and send it to same maild id, which is mentioned above.

    TELLAKULA MOHAN RAO

  17. pramod kumar says:

    i have not registered my PAN on it site, though it showing that PAN already registerd. When I tried for new password the message comes that your new password will be sent on [email protected], but I don’t know gmail id passward.
    I want to reset my email id to [email protected] .my id apjpk2921a name pramod kumar ,my date of birth 10 oct 1983

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