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Income Tax

New Email id to request Income Tax Account Password reset

As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

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How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description

Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description

Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP

Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to [email protected]. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments
  1. Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail
    NAME : KALPANA DEVI BAID
    FATHER’S NAME : SANTOSH CHAND BHURA
    DOB : 18/07/1964
    PAN :AHHPB9394A

  2. Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail
    NAME : KALPANA DEVI BAID
    FATHER’S NAME : SANTOSH CHAND BHURA
    DOB : 18/07/1964
    PAN :AHHPB9394A

  3. Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail
    MY NAME IS SHREE CHAND BAID
    FATHER’S NAME: MANAK CHAND BAID
    DATE OF BIRTH: 19/12/1955
    PAN:AEHPB7084A

  4. I HAVE SUBMIT INCOME TAX RETURN LAST YEAR BY MANUAL BUT NOW I WANT TO SUBMIT INCOME TAX RETURN BY E FILING BUT PREVIOUSLY REGISTER WITH INCOME TAX E FILING I FOR GOT MY PASSWORD & EMAIL ID PLEASE RECTIFY NEW PASSWORD & EMAIL ID

  5. PUNIT PREMJIBHAI AKBARI Says:
    October 31, 2012 At 12:50 PM
    Punit Premjibhai Akbari (B.COM, LL.B.):
    31ST OCT,2012 at 12:45 AM
    I forgot my Passward. My CLIENT PAN Detail

    Name :- MANJIBHAI RAMJIBHAI SAVANI
    D.O.B. :-10/08/1965
    PAN :- AFSPS4107D
    ADD:-176/176, B-2, GOPINATAH SOCIETY, SINGANPORE ROAD, KATARGAM, SURAT-395006.

    Plese Reset my Password as Soon as Possible & Send om my Id [email protected]

    Thanking You

  6. Punit Premjibhai Akbari (B.COM, LL.B.):
    31ST OCT,2012 at 12:45 AM
    I forgot my Passward. My CLIENT PAN Detail

    Name :- MANJIBHAI RAMJIBHAI SAVANI
    D.O.B. :-10/08/1965
    PAN :- AFSPS4107D
    ADD:-176/176, B-2, GOPINATAH SOCIETY, SINGANPORE ROAD, KATARGAM, SURAT-395006.

    Plese Reset my Password as Soon as Possible & Send om my Id [email protected]

    Thanking You

  7. I FORGET MY PASSWARD, I AM FILLING THE ONLINE RETURNS LAST FOUR YEARS, PLESE DO HELP TO RESET MY PASSWARD MY PAN NUMBER IS : AAZFS5253L SRI RAM CONSTRUCTIONS

  8. I AM FILLING MY RETURNS ON LINE LAST FOUR YEARS, LAST YEAR SOMEBODY FILED THE RETURN , PASSWARD OT GIVEN, IN THIS MATTER PLESE HELP TO GET MY PASSWARD. MY PAN NUMBER IS :AAZFS5253L , SRI RAM CONSTRUCTIONS. REST MY PASS WARD AND SEND TO THIS MAIL [email protected]

  9. October 25, 2012 at 5:17 PM

    SIR/MADAM
    MY PAN REGISTERED IN MY OLD EMAIL ID ([email protected]), BUT I FORGOT OUR PASSWORD. SO PLEASE SENT MY PASSWORD ON MY OWN EMAIL ID– [email protected]

    NAME– Daljit Singh Mahae
    FATHER– Surinder Pal Singh
    D.O.B– 03/03/1976
    PAN– BIXPM6715L
    ADDRESS–Village Mionwal P/o Mausahib Tehsil Phillaur Dist Jalandhar

    EMAIL ID– [email protected]

  10. Dear,
    I have forgot my password and tried many times with reset option so you are requested please reset the password and send to my email id.

    Pan No. AHWPJ8719N
    Name : Ritesh Jain
    D.O.B : 05/07/1982
    Father Name : Jainee Lal Jain

  11. Ajai Kumar says:
    October 25

    Dear Sir,

    Activate link not received.send kindly my activate link my new e.mail.id.

    Pan NO. : ABUPK8603Q
    D.O.B : 01/07/1960
    Father name: babu ram

  12. Sir/maidam
    iforgot our password please sent my password on my own email – [email protected]
    NAME- SANJAY KUMAR
    FATHER- BHUNESHWAR PRASAD
    D.O.B.- 05/05/1987
    PAN- BBFPK5155F
    MOBIL NO- 980187497
    ADDRESS-PAIRGAHA SAHIYA
    JHAJHA
    JAMAUI , BIHAR- 811308
    PLEASE SENT MY PASSWORD ON MY [email protected]

  13. Ajai Kumar Kanaujia says:
    October 17, 2012 at 2:12 PM

    Dear Sir,

    Activate link not received.send kindly my activate link my new e.mail.id.

    Pan NO. : ABUPK8603Q
    D.O.B : 01/07/1960
    Father name: babu ram

  14. Please send new password on my e mail address
    Name-Rajeshkumar
    Fathers name-Muktilal Vadilal Shah
    D.O.B.-01/06/1976
    Address-2b/210,Vraj Market Bldg.,Motimagar,
    Bhayender(west),Dist.-Thane,Maharashtra

  15. Dear Sir,

    Activate link not received.send kindly my activate link my new e.mail.id.

    Pan NO. : ABUPK8603Q
    D.O.B : 01/07/1960
    Father name: babu ram

  16. Pan No. AAEPS6861K
    NAME RAVINDRANATH
    FATHER NAME- AJINATH
    SURNAME- SHINDE
    D.O.B.- 06/03/1970 ADDRESS- D-4 GAJANAND SOCIETY 90, FEET ROAD DSOUZA NAGAR KURLA (W) SAKINAKA MUMBAI- 400072 RESET MY PASSWORD & EMAIL ID. [email protected] please send me my new password to Email Id. [email protected]

  17. Pan aaeps6861k name ravindranath father name ajinath shinde d.o.b 06/03/1970 add- d-4 gajanand society 90, feet road dsouza nagar kurla (w) sakinaka mumbai-400072

  18. sir,
    i for got my password and my registered id i want to change so please co operate me.i want submit my i.tax return.pls send me by mail. thanks
    my name : ASHOK KUMAR
    Father’s Name : KISHAN LAL
    Date of Birth : 06/11/1968
    Pan : AIXPK1432H
    ADDRESS: A1/184A KESHAV PURAM DELHI-110035

  19. Sir, I forget my efiling passward and my old email i d is not working, Please my new password send my new email i d. detail is under –

    Name Rajash Kumar singh
    Father’s Name Kishan Singh
    D.O.B. 25/12/1970
    PAN DEHPS7317C
    Address Near Co-operative Bank, Bankhandi,Mathura. (U.P.) 281001
    Mobile No. 9897641121
    Email I.D. [email protected]

  20. CHANDAN VENTURES
    1019/2 SHIVAJINAGAR
    PUNE 411016
    MAHARASHTRA
    PAN NO AAFFC2276D
    DATE OF BIRTH 19/05/2006
    NEW EMAIL [email protected]
    MOB NO 9422001475

    KINDLY CHANGE PASSWORD & EMAIL ID DUE TO AS PASSWORD HAS BEEN FORGOTTEN

  21. Sir,

    IM SUNIL VITHAL WAGHCHAVARE, MY PAN NO.AAPPW5730J & DATE OF BIRTH 01/09/1974,THE SON OF VITHAL D.WAGHCHAVARE,

    I HAVE FORGOTTON MY PASSWORD,HENCE PLEASE HELP ME TO RESET MY PASSWORD AND SEND ON MY MAIL ID [email protected] PLEASE.

  22. Sir,
    Name: Umesh Chand And Sons HUf

    Dear Sir my PAN is AAAHU0994D my date of birth is 01.04.1981. But I have forget my password. Kindly reset my password, My New Email Id [email protected] regards.

  23. 1. PAN NO. AEOPM8284L
    2. VIJAY KUMAR MITTAL
    3. D.O.B. 20/07/1970
    4. 26, BARI CHHAPETI, FIROZABAD.
    5. PLZ SIR FORGOT THE SECRET QUESTION, PASSWORD SO PLZ SIR SEND ME

  24. PAN:- AFSPL6719E
    NAME:- ABDUL LATIF
    DATE OF BIRTH:-17/05/1977
    FATHER NAME:- MANSER MIAH
    ADDRESS:- VILL.JIPUR-I, P.O. KUCHNI
    P.S.DINHATA , DIST. COOCHBEHAR
    WEST BENGAL-736170
    M NO- 9832436627

    EMAIL ID:- [email protected]

  25. name: maruti developers
    date of incorporation: 01/04/2010
    pan no: AASFM4767E
    SEND ME A NEW LINK TO RESET NEW PASSWORD

  26. i can not access my password for e filing so i want your help to re set my new password
    what i should proceed for getting new password?

  27. PAN- ARNPM2652G
    NAME- SIMA SARKAR MODAK
    DATE OF BIRTH- 18/02/1968
    FATHER’S NAME- NILRANTA SARKAR
    ADDRESS- SHASHAN ROAD ,VILL. & P.O. BARANACHINA
    P.S. DINHATA, DIST. COOCH BEHAR
    WEST BENGAL-736174
    MOBILE NO- 9832436627
    REGISTER EMAIL ID- [email protected]

  28. Name:- DULAL CHAKRABORTY
    DATE OF BIRTH:- 22/02/1971
    FATHER NAME:- BIRENDRA CHAKRABORTY
    ADDRESS:- VILL. & P.O. NIGAMNAGAR
    P.S. DINHATA, DIST.COOCH BEHAR
    WEST BENGAL-736135
    M NO- 9832436627
    EMAIL ID – [email protected]

  29. Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail id [email protected] PAN details are as follows: RAVI KANT SHUKLA, s/o NAND LAL SHUKLA , DOB- 07/01/1965, PAN NO.BJVPS9388A

  30. I Nitai Saha, S/o Balaram Saha, PAN:BAAPS3174A, DATE OF BIRTH:21-04-1953, My address is Balarampur Road, P.O. Dinhatam Dist.Cooch Behar,Pin 736135(WB), forgot my password . I am a filling of e return for the assessment year 2011 2012 but i not e filling for the assessment year 2012 2013 .So I request you to kindly reset password as early as possible my email id: [email protected]

  31. I Nitai Saha, S/o Balaram Saha, PAN:BAAPS3174A, DATE OF BIRTH:21-04-1953, My address is Balarampur Road, P.O. Dinhatam Dist.Cooch Behar,Pin 736135(WB), forgot my password . I am a filling of e return for the assesment year 2011 2012 but i not efilling for the assesment year 2012 2013 .So I request you to kindly reset password as early as possiable my email id: [email protected]

  32. I Nitai Saha, S/o Balaram Saha, Date of Birth 21.04.1953 ,My PAN- BAAPS3174A , I forgot my password . I am a filling of e return for the assesment year 2011 2012 but i not efilling for the assesment year 2012 2013 .So I request you to kindly reset password as early as possiable my email id

  33. I AM FILLING OF INCOME TAX RETURN FOR THE ASSESMENT YEAR 2011 2012 . BUT AM NOT FILLING MY INCOME TAX RETURN FOR THE ASSESMENT YEAR 2012 2013 DUE TO I HAVE LOSS MY PASSWORD . SO I REQUEST NEW PASSWORD AS EARLY AS POSSIABLE MY EMAIL ID

  34. mera pan-artpg3297r hai.mujhe 2012-13 ka efiling karana hai 2011-12 me ereturn he kiye the passward bhool gaya hai kripya isi email-id par reset pasward bheje.

  35. NAME – MEHMUNDA BEGUM

    D.O.B. 08/11/1956
    PAN NO. AANPB9218L
    ADDRESS- 229, MOH. SHEETAL KHAN , GALI NO. FIROZABAD. U.P. 283203

    SUBJECT.- PLZ SIR ACTIVATION EXIT.

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