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New Email id to request Income Tax Account Password reset

As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description
Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description
Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP
Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to validate@incometaxindia.gov.in. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments

  1. KRISHNAN NEELA says:

    I have forgotten my login password to view TDS as per Form 26AS.Kindly reset & issue me new Password. My PAN details are as under:
    Name : NEELA KRISHNAN (AS PER PAN CARD)
    PAN : AALPK2724J
    DOB :02.03.1946
    FATHER’NAME: KRISHNA IYER

    ADDRESS :FLAT: 221, TOWER ‘A’
    KALPATARU HABITAT
    DR.S.S.RAO ROAD, PAREL (EAST)
    MUMBAI-400012
    CONTACT NO: MOBILE 9820002960/LAND LINE 02224166694

      Reply
  2. M.V.KRISHNAN (HUF) says:

    I have forgotten my Login password to view Taxes deducted on Form 26AS.Pl. let me have new Password at the earliest. The PAN details are as under:
    Name :M.V.KRISHNAN (HUF)
    PAN :AAAHM5063M
    Dt.of Incorporation: 20.04.1987
    Address:Flat:221, Tower “A”
    KALPATARU HABITAT,
    DR.S.S.RAO ROAD,
    PAREL(EAST),MAMBAI-400012
    Mobile:9820002960/Land Line:022 24166694

      Reply
  3. MARGAM VENKATA KRISHNAN says:

    I am unable to retrive my password. Kindly reset the same & let me have the new password. My details are as under
    Name : KRISHNAN MARGAM VENKATA (As per PAN Card)
    DOB : 06.09.1939
    PAN : AAHPM7907R
    Father’s Name:IYER MARGAM
    Address: Flat:221, Tower ‘A’
    KALPATARU HABITAT, DR. S.S.RAO ROAD
    PAREL(EAST) MUMBAI 400012

      Reply
  6. Sujay Kumar Singh says:

    Dear Sir,

    I, Sujay Kumar Singh, PAN: BIDPK1399G have forgotten my Log in Password and Secret Question also for Income Tax e-filling PAN registration. How I can get my registered password or reset password regarding Income Tax e-filling at early.

      Reply
  7. PEDDI RAMBABU says:

    Dear sir/madam, I have requested my password for efiling my PAN NO.AGNPP8846J DOB. 04/06/1966 in the name of PEDDI RAMBABU. Please give my password and entered the my new email.ID and phone number. My new E MAIL ID peddirambabu@gmail.com my phone no. 9490343368. So please request to you arrange my password and entered the my new email id and new phone number.

      Reply
  8. m.sundar singh says:

    M.Sundar Singh Says:
    January 28, 2013 At 11:14 PM
    name:M.SUNDAR SINGH
    father name: M.MAHADEVAN
    pan no:AASPS2700F
    DATE OF BIRTH:17-09-1960
    PLEASE SEND ME ID AND PASS WORD, SIR IFORGET THE ID AND PASSEORD
    THANK YOU SIR.MY E.MAIL ID IS:S9943021865@GMAIL.Com my cell no 9943021865

      Reply
  9. Ashutosh kumar singh says:

    sir,
    i for got my password and my registered id i want to change so please co operate me.
    my name : Ashutosh Kumar Singh
    Father’s Name : Sheetla Vats Singh
    Date of Birth : 02/03/1976
    Pan : bcqps3438g

      Reply
  13. PARIMAL MALLICK says:

    sir, Please reset the password following PAN
    PAN – AQKPB6139K
    DOB – 09/05/1981
    FATHER’S NAME – MADHAB CHANDRA MALLICK
    ADDRESS – VILL – PANCHGHARA (SOUTH), PO – PANCHGHARA BAZAR, DIST – HOOGHLY, PIN – 712306

      Reply
  15. NAVEEN MALHOTRA says:

    DEAR SIR,

    MY PAN NO. AFMPM3660H I HAVE A LOST

    MY PASSWORD PLEASE RESET MY NEW

    PASSWORD PLEASE HELP ME TO RESET MY

    PASSWORD
    THANKFUL TO YOU

      Reply
  16. SUKH LAL says:

    DEAR SIR,

    MY PAN NO. ADDPL1631J I HAVE

    A LOST MY PASSWORD PLEASE RESET

    MY NEW PASSWORD PLEASE HELP ME TO RESET

    MY NEW PASSWORD
    THANKFUL TO YOU,

      Reply
  18. ANIL KUMAR says:

    Dear Sir,
    My PAN NO. is registered by some one and he did not give password. So I could not obtain tax deduction details of financial year 2011-2012 for e filing so. I am requesting you to kindly reset my new password with mentioned e-mail i.d.: anil_k90@ymail.com
    My PAN details are as follows:
    ANIL KUMAR
    S/O Sri Shyam Deo Prasad
    Date of Birth: 06.02.1968
    PAN: AGHPK5053C

      Reply
  19. DILIP KUMAR BARIK says:

    Sir,
    I have lost my Password , kindly reset the same and send it to the mail ID –

    tpskmrdas@gmail.com and details of my PAN are as follows :-

    Name- DILIP KUMAR BARIK

    F/N- SHYAMAPADA BARIK

    DOB- 10/01/1956

    Thanks.

    DILIP KUMAR BARIK.

    Dated – 02/02/2013.

      Reply
  20. ram mohan says:

    sir,
    i forgotmy pan password and i loss my registered mail id also
    so i cant changemy password
    bcoz of this i cant file my incometaxreturns so pls help me

      Reply
  21. m.sundar singh says:

    name:M.SUNDAR SINGH
    father name: M.MAHADEVAN
    pan no:AASPS2700F
    DATE OF BIRTH:17-09-1960
    PLEASE SEND ME ID AND PASS WORD, SIR IFORGET THE ID AND PASSEORD
    THANK YOU SIR.MY E.MAIL ID IS:S9943021865@GMAIL.COM

      Reply
  22. Mukesh Kumar Mishra says:

    Sir
    I forgate passward and secrate quation A.Y.2010-2011
    Name of Assessess : SHAMIM AHMAD
    FATER NAME : AMIR AHMAD
    DOB : 04/11/1961
    PAN : ACNPA6259L
    A.Y.2010-2011 e-Return Ack# 178282960011210

      Reply
  23. VIDYA MARK VAZ says:

    dear…. sir /madam..
    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR for AY 12-13 however I dont have the acknowledgement (ITR V) emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.
    please send my password
    My Name: VIDYA MARK VAZ
    PAN NO. AFMPV1524R
    DOB: 30/09/1969
    EMAIL. ID; ram_gaud@yahoo.co.in

      Reply
  24. N. B. SUSHANTH says:

    dear…. sir /madam..
    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR for AY 10-11 however I dont have the acknowledgement (ITR V) emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.
    please send my password
    My Name: NB SUSHANTH
    PAN NO. ALGPN4084N
    DOB: 01/01/1982
    EMAIL. ID; sreevenmbnr@gmail.com

      Reply
  25. GIRRAJ SHARMA says:

    DEAR SIR

    request my efiling passward resend my email.id…(vguptaadvocate@gmail.com)

    my pan no.-asyps3683f. Dob.06/08/1981 father name radha charan sharma

      Reply
  27. gorakhnath .pandey says:

    PAN NO.:-ASFPB3983J
    NAME :- MARUTI GANGADHAR BIRADAR

    SIR ABOVE PERSONA HAD FILLED HIS RETUN UP TO A.Y.10-11 FROM ANOTHER TAX CONSULTANT
    THE CONSULTANT IS NOT PROVDING HIM HIS PASSWORD FOR I.T. RETUN FILINNG .PLS HELP TO RESSET THE PASS WORD FOR FILLING HIS I.T. RETURN FOR A.Y.11-12 & 12-13

      Reply
  28. SHUBHADA G. DEOULKAR says:

    DEAR SIR/MADAM,
    I AM UNABLE TO OPEN PASSWORD PLEASE SEND PASSWORD AT MY EMAIL ID.
    NAME:AKHILESH PARASNATH SINGH
    FATHER NAME:PARASNATH JAGGU SINGH
    DOB:15/04/1974
    PAN NO:BOBPS2846J
    CONT NO.9819304663
    EMAIL ID:shubhada_deoulkar@yahoo.com
    PLEASE DO NEEDFUL HELP AS SOON AS POSSIBLE BECAUSE I NEED TO FILE THE RETURNS FOR THE ASSESSMENT YEAR 2012-2013
    REGARDS,
    SHUBHADA G.DEOULKAR.

      Reply
  29. S.R.SUNDARRESAN says:

    PLEASE HELP ME TO RESET MY PASSWORDS

    PAN.ADWPS4667A
    NAME : SUBRAMANIAN RAJAM SUNDARRESAN
    D.O.B. : 27/10/1954
    FATHER NAME: SUBRAMANIAN
    ADDRESS: DOOR NO.1, NEELI VEERASAMY STREET
    TRIPLICANE, CHENNAI-600005

    MOBILE: 9840330909

      Reply
  30. SANJAY ANAND says:

    1) PAN- ABGP9852P
    NAME- SANJAY ANAND
    DATE OF BIRTH- 05/12/1965
    FATHER’S NAME- SH. PREM PARKASH ANAND
    MOBILE NO- 9459055111
    EMAIL ID- anandanand.anand35@gmail.com
    Address – VPO Jassur, teh. Nurpur, distt. Kangra
    Himachal Pardesh
    2) PAN- AEKPA1659R
    NAME- AJAY ANAND
    DATE OF BIRTH- 03/03/1969
    FATHER’S NAME- SH. PREM PARKASH ANAND
    MOBILE NO- 9459055111,94189
    EMAIL ID- anandanand.anand35@gmail.com
    Address – VPO Jassur, teh. Nurpur, distt. Kangra
    Himachal Pardesh
    Please send the ID & Password of this mail.id
    anandanand.anand35@gmail.com

      Reply
  42. DINESHBHAI says:

    SIR PLEASE RESET MY PASSWORD
    DINESHKUMAR
    SO-MANHERBHAI PATEL
    D.O.B-01/06/1961
    PAN-AJLPP5093L
    EMAIL ID :- prit_patel28@yahoo.co.in
    ADDRESS
    AT.& PO. KHOLVAD, PARSI STREET,
    TA. KAMREJ, SURAT.
    GUJARAT
    PIN-394190
    MO NO-9277509259
    PLEASE RESET MY PASSWORD TO FILE IT RETURN

      Reply
  43. DINESHBHAI says:

    SIR PLEASE RESET MY PASSWORD
    DINESHKUMAR
    SO-MANHERBHAI HIRABHAI PATEL
    D.O.B-01/06/1961
    PAN-AJLPP5093L
    ADDRESS
    AT.& PO. KHOLVAD, PARSI STREET,
    TA. KAMREJ, SURAT.
    GUJARAT
    PIN-394190
    MO NO-9277509259
    PLEASE RESET MY PASSWORD TO FILE IT RETURN

      Reply
  44. DINESHBHAI says:

    SIR PLEASE RESET MY PASSWORD
    DINESHKUMAR
    SO-MANHERBHAI PATEL
    D.O.B-01/06/1961
    PAN-AJLPP5093L
    ADDRESS
    AT.& PO. KHOLVAD, PARSI STREET,
    TA. KAMREJ, SURAT.
    GUJARAT
    PIN-394190
    MO NO-9277509259
    PLEASE RESET MY PASSWORD TO FILE IT RETURN

      Reply
  45. SUKH RAM KUMAWAT says:

    SIR PLEASE RESET MY PASSWORD
    RAM SUKH KUMAWAT
    SO-SIRDAR RAM KUMAWAT
    D.O.B-16/10/1978
    PAN-BEOPK8572A
    ADDRESS
    37 3rd CROSS K.P.AGRAHARA MAGADI ROAD OPP.TILAK MEMORIAL ENGHLISH SCHOOL
    BANGALORE
    BANGALORE
    KARNATAKA
    PIN-560023
    MO NO-9413080581
    PLEASE RESET MY PASSWORD TO FILE IT RETURN

      Reply
  47. SANJAY KUMAR says:

    SIR PLEASE RESET MY PASSWORD
    SANJAY KUMAR
    SO-BHUNESHWAR PRASAD
    D.O.B-05/05/1987
    PAN-BBFPK5155F
    ADDRESS
    PAIRGAHA SAHIYA
    JHAJHA
    JAMUI
    BIHAR
    PIN-811308
    MO NO-9334023367
    PLEASE RESET MY PASSWORD TO FILE IT RETURN

      Reply
  48. om parkash sharma says:

    name-om parkash sharma
    father’s name- mukna ram sharma
    date of birth- 03-08-1945
    pan no.- abwps6402p
    mobile no. 9352693009
    4-e-31 jawahar nagar
    sri ganganagar 335001
    rajasthan

    pl.send my reset password on my email.address

      Reply
  49. PRATAP KRIASHNARAO PATIL says:

    Dear sir, PAN NO.ALLPP4096R is registered by some one, and he did not give password. so i could not file return on e filing.so i am requesting you to kindly reset new password with above mentioned e-mail

    RAHUL MAHESH BHINGARDE
    TAX CONSULTANT
    P.NO.117,KRANTI SINHA NANA PATIL NAGAR
    KOLHAPUR

      Reply
  50. SHREE CHAND BAID says:

    Dear sir, my PAN NO. is registered by some one, and he did not give password. so i could not file my return on e filing.so i am requesting you to kindly reset my new password with above mentioned e-mail
    MY NAME IS SHREE CHAND BAID
    FATHER’S NAME: MANAK CHAND BAID
    DATE OF BIRTH: 19/12/1955
    PAN:AEHPB7084A

      Reply

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