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Consumer Protection Act

Latest Articles


Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 678 Views 0 comment Print

Commercial Entities: Exploring whether businesses or commercial entities are included in definition of a consumer

Corporate Law : Explore whether businesses are consumers under the Consumer Protection Act. Analyze court judgments, recent changes, and the ongoi...

January 22, 2024 648 Views 0 comment Print

Consumer Protection in Indian Trade: From Ancient Laws to Post-Independence Regulations

Corporate Law : Explore the historical roots of consumer protection in India, from ancient laws to post-independence regulations. Uncover the evol...

January 15, 2024 444 Views 0 comment Print

Easing the Ease of Business-the Legal Metrology Act, 2009

Corporate Law : Explore impact of Jan Vishwas Act 2023 on Legal Metrology Act, 2009. Discover revised penalties and its role in promoting ease of ...

September 27, 2023 807 Views 0 comment Print

Consumer Welfare Fund to Cover Mediator Fees in Consumer Complaints

Corporate Law : Learn about India's innovative approach to resolve consumer disputes by utilizing the Consumer Welfare Fund to cover mediator fees...

August 12, 2023 438 Views 0 comment Print


Latest News


Draft Guidelines for prevention and regulation of Greenwashing

Corporate Law : Explore CCPA's proposed Guidelines for Prevention and Regulation of Greenwashing. Understand definitions, application, and implica...

February 20, 2024 654 Views 0 comment Print

CCPA Issues Notice to Amazon Over Misleading ‘Sri Ram Mandir Ayodhya Prasad’ Sweets

Corporate Law : Central Consumer Protection Authority (CCPA) takes action against Amazon for deceptive sale of Shri Ram Mandir Ayodhya Prasad swee...

January 21, 2024 1284 Views 0 comment Print

Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023

Corporate Law : Dive into 2023 draft guidelines by Government of India for prevention and regulation of dark patterns in advertising and e-commerc...

September 11, 2023 741 Views 0 comment Print

Health & Wellness Celebrity Influencer Guidelines

Corporate Law : Guidelines for health and wellness celebrities, influencers, and virtual influencers, including disclosure, due diligence, and fac...

August 12, 2023 618 Views 0 comment Print

Centre amends Legal Metrology (Packaged Commodities) Rules 2011

Corporate Law : The amendment exempts the garment or hosiery industry selling in loose or open from 6 declarations required under the Legal Metrol...

August 27, 2022 666 Views 0 comment Print


Latest Judiciary


SC Ruling on Consumer Protection Act’s Applicability to Company Cars for Directors’ Personal Use

Corporate Law : Supreme Court's verdict on whether a company's purchase of a car for a director's personal use falls under 'commercial purpose' as...

July 10, 2024 486 Views 0 comment Print

Court Rules Against Havells in Hair Trimmer Explosion Case

Corporate Law : Court rules against Havells in hair trimmer explosion case, emphasizing product safety and consumer rights under the CPA 2019. Lea...

June 19, 2024 612 Views 0 comment Print

Case of medical negligence as ‘Egg Shell Skull’ Rule could be apply only when patient had pre-existing conditions

Corporate Law : Compensation by its very nature, had to be just. For suffering, no part of which was the claimant-appellant’s own fault, she had...

May 3, 2024 327 Views 0 comment Print

No Consumer Complaints Against Revenue for Excess GST Levy: Madras HC

Goods and Services Tax : Madras High Court's ruling: Consumers can't file complaints against the Revenue Department for excessive GST levied by hotel manag...

October 24, 2023 945 Views 0 comment Print

Insurance Policy applicable to whole India & not limited to concerned premises of Insured

Corporate Law : In present facts of the case, the National Commission allowed the Revision Petition filed by the Complainant by making observation...

October 11, 2023 525 Views 0 comment Print


Latest Notifications


Draft Guidelines for Prevention of Unsolicited Business Communication 2024

Corporate Law : Explore the 2024 guidelines issued by India's Ministry of Consumer Affairs under the Consumer Protection Act, aimed at curbing uns...

July 2, 2024 303 Views 0 comment Print

Draft Rules on moisture meters for cereal grains and oilseeds for comments

Corporate Law : Draft Rules on moisture meters for cereal grains and oilseeds, are placed in website of Department www.consumeraffairs.nic.in for ...

May 30, 2024 114 Views 0 comment Print

CCPA Advisory: Ban on Illegal Gambling Advertisements

Corporate Law : Central Consumer Protection Authority issues advisory prohibiting advertising, promotion, and endorsement of illegal activities li...

March 6, 2024 267 Views 0 comment Print

Advisory: Ban on Ads including Surrogate Ads for Online Betting Platforms

Corporate Law : Stay informed about the latest government advisory banning advertisements for online betting platforms. Learn about the legal impl...

August 25, 2023 78 Views 0 comment Print

Consumer Protection (Consumer Disputes Redressal Commission) (Amendment) Rules, 2023

Corporate Law : Ministry of Consumer Affairs amends Consumer Disputes Redressal Commission Rules, 2020, introducing a revised fee structure based ...

August 17, 2023 1368 Views 0 comment Print


Complaint against Insurance Company maintainable as insurance contract is a indemnity contract

October 18, 2022 7227 Views 0 comment Print

In present facts of the case, the National Consumer Disputes Redressal Commission have observed that contract of insurance is a contract of indemnity and, therefore, there is no question of commercial purpose in obtaining insurance coverage. Therefore, the complaint against Insurance Company is maintainable.

Government Advisory: Ban on TV Ads for Online Betting Platforms

October 3, 2022 48 Views 0 comment Print

Stay informed about the latest government advisory prohibiting TV channels from airing advertisements related to online betting platforms. Learn about the legal implications and the potential risks involved.

Flipkart also Liable with sellers for Charging in excess of MRP

September 9, 2022 4035 Views 0 comment Print

In the present complaint, Opposite Parties have tampered with original MRP Price of oil sachet and charged extra amount more than MRP.

Misleading Weight Loss Programme Ads amounts to Unfair Trade Practice

August 29, 2022 3531 Views 0 comment Print

The act of the appellants of giving false assurances on one hand by way of misleading advertisements and on the other hand, obtaining declaration from the consumers qua no guarantee/assurance regarding the result and outcome of the programme, is a clear example of unfair trade practices adopted by them

Centre amends Legal Metrology (Packaged Commodities) Rules 2011

August 27, 2022 666 Views 0 comment Print

The amendment exempts the garment or hosiery industry selling in loose or open from 6 declarations required under the Legal Metrology (Packaged Commodities) Rules, 2011

Amount paid by buyer to be refunded on failure to timely complete the construction of flat

August 25, 2022 1749 Views 0 comment Print

Held that Complainant duly paid the amount, however, the developer failed in providing timely construction service. It is directed to refund the amount already paid by Complainant, along with interest @6% p.a.

Comparison of word Consumer under Consumer Protection Act, 2019 & Consumer Protection Act, 1986?

August 25, 2022 65793 Views 0 comment Print

Article explains word Consumer under Consumer Protection Act, 2019 & under Consumer Protection Act, 1986 and safeguard provided to Consumer

Legal Metrology (Packaged Commodities) (Third Amendment) Rules, 2022

August 22, 2022 12621 Views 0 comment Print

The Ministry of Consumer Affairs, Food and Public Distribution vide its Notification dated 22nd August, 2022 has notified Legal Metrology (Packaged Commodities) (Third Amendment) Rules, 2022 to insert a new clause in rule 26 of Legal Metrology (Packaged Commodities) Rules, 2011 which pertains to exemptions available in respect of certain packaged commodities. This notification shall […]

Offering A Critique on Product Liability Vis A Vis Consumer Protection Act, 2019

August 18, 2022 5730 Views 0 comment Print

Consumer protection was one of the duties of India’s rulers even before the country gained its freedom. To guarantee that customers are happy, the government and companies collaborate on consumer protection, which is a social and economic activity.

Mere failure of treatment is not a ground for Medical Negligence

August 3, 2022 678 Views 0 comment Print

Dr. R. Singh vs Smt. Shabana (Delhi State Consumer Disputes Redressal Commission) Only the failure of the treatment is not prima facie a ground for Medical Negligence and in order to attract the principle of res ipsa loquitur, Negligence i.e. the breach of a duty exercised by omission to do something which a reasonable man, […]

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