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Consumer Protection Act

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When Can Celebrities Be Held Liable for Misleading Advertisements?

Corporate Law : This article explains how consumer law regulates brand endorsements. The key takeaway is that endorsers face penalties only when m...

January 20, 2026 906 Views 0 comment Print

Mandatory Levy of Service Charge by Restaurants is illegal: Govt

Corporate Law : Authorities have clarified that compulsory service charges violate consumer law, reaffirming that tips must be voluntary and canno...

January 12, 2026 3765 Views 0 comment Print

Consumer Protection Act 2019: Key Changes & Implications

Corporate Law : Overview of the Consumer Protection Act 2019, its key definitions, the establishment of CCPA, product liability, and penalties for...

May 9, 2025 5142 Views 0 comment Print

उपभोक्ता संरक्षण अधिनियम 2019 में शिकायत दर्ज करने की प्रक्रिया।

Corporate Law : भारत में बढ़ते हुए बाजार के प्रभाव को देखते हुए भा...

August 18, 2024 1944 Views 0 comment Print

Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 1350 Views 0 comment Print


Latest News


CCPA Fines Food Brands ₹1 Lakh Each for Misleading “100%” Product Claims

Corporate Law : CCPA imposed ₹1 lakh penalties on two food companies for using misleading 100% claims that did not match the actual composition ...

June 22, 2026 405 Views 0 comment Print

Govt Prescribes Standard Edible Oil Pack Sizes to Improve Price Comparison for Consumers

Corporate Law : The government has exempted smaller edible oil packs and minor edible oils from standardisation requirements. The exemption is aim...

June 9, 2026 435 Views 0 comment Print

CCPA Imposes Penalties as Dark Patterns Manipulated Consumer Consent

Corporate Law : CCPA fined digital platforms for using interface designs that influenced consumer choices without clear and informed consent. The ...

June 6, 2026 339 Views 0 comment Print

CCPA Penalises Coaching Institutes for misleading advertisements

Corporate Law : The CCPA imposed penalties on coaching institutes after finding that advertisements highlighted successful candidates while hiding...

May 16, 2026 552 Views 0 comment Print

₹11 Lakh Penalty for Misleading UPSC Result Claims by Coaching Institute

Corporate Law : The regulator held that selective disclosure of course details and inflated success claims misled aspirants. The ruling reinforces...

December 26, 2025 633 Views 0 comment Print


Latest Judiciary


CCPA Fined Oriens Global Marketing ₹1 Lakh for Misleading Website Disclosures

Corporate Law : The CCPA ruled that incomplete product details, unverifiable regulatory credentials, and missing mandatory disclosures violated th...

June 22, 2026 183 Views 0 comment Print

Zorro Night Club Penalised for Automatic Service Charge Despite Consumer Objection

Corporate Law : The CCPA held that automatically adding a service charge to restaurant bills violated the Consumer Protection Act and the CCPA Gui...

June 22, 2026 159 Views 0 comment Print

English Oven Fined ₹1 Lakh as CCPA Finds ‘100% Atta Bread’ Claim Misleading

Corporate Law : CCPA held that advertising bread as 100% Whole Wheat despite containing only 87% wheat flour was misleading. The authority ordered...

June 22, 2026 360 Views 0 comment Print

CCPA Penalises Narayana Coaching Institute for Misleading JEE Rank Advertisement

Corporate Law : The Authority ruled that selectively withholding course information and presenting disclaimers in illegible font misled prospectiv...

June 22, 2026 1542 Views 0 comment Print

CCPA Imposes Penalty for Selling Walkie-Talkies Without Mandatory Licensing Disclosures

Corporate Law : The CCPA held that failure to prominently disclose licensing requirements, frequency details, and regulatory approvals for walkie-...

June 22, 2026 141 Views 0 comment Print


Latest Notifications


Standard Pack Sizes Introduced for Major Edible Oils to Prevent Consumer Confusion

Corporate Law : Standard pack sizes have been recommended for commonly used edible oils to reduce market inconsistencies and assist consumers in c...

June 5, 2026 576 Views 0 comment Print

Legal Metrology Advisory Allows Existing Repairers to Continue Without Fresh Registration

Corporate Law : The Government has advised States and UTs not to impose fresh registration requirements on existing repairers merely because of re...

May 21, 2026 324 Views 0 comment Print

Customary Units Like Inches & Feet Can Be Used Alongside SI Units Under Legal Metrology Law

Corporate Law : The Department of Consumer Affairs has clarified that customary units like inches, feet, and dozen may be used as supplementary de...

May 18, 2026 390 Views 0 comment Print

Legal Metrology (General) Amendment Rules, 2026

Corporate Law : The 2026 amendment introduces detailed metrological, technical, and safety standards for non-automated blood pressure devices. The...

January 7, 2026 1545 Views 0 comment Print

Draft Rules for Non-Invasive Non-Automated Sphygmomanometers

Corporate Law : The Ministry of Consumer Affairs is seeking comments on draft rules to amend the Legal Metrology (General) Rules for non-invasive ...

July 31, 2025 324 Views 0 comment Print


Medical Negligence to be proved According to Apex Court Standards: NCDRC

October 9, 2023 1128 Views 0 comment Print

In present facts of the case, the National Commission while dismissing the Complaint observed that in the absence of any omission, rashness negligence much less gross negligence the allegation made against the Opposite Parties have not been established and hence no relief could be made out.

Revisionary Jurisdiction can be exercised only on prima facie Jurisdictional Error: NCDRC

October 9, 2023 1539 Views 0 comment Print

In present facts the National Commission dismissed the Appeal by observing that the scope in a Revision Petition is limited. Such powers can be exercised only if there is some prima facie jurisdictional error appearing in the impugned order.

Interest on Deposited Amounts: Restitutionary and Compensatory

October 3, 2023 2625 Views 0 comment Print

The present First Appeal has been filed under Section 19 of the Consumer Protection Act, 1986 (hereinafter referred as “the Act”) against the Order dated 01.09.2021 passed by the learned State Consumer Disputes Redressal Commission, U.P. Lucknow.

Allowing in withdrawal of amount by violating ‘Postal Department Rules’ would constitute ‘Deficiency in Service’

September 29, 2023 792 Views 0 comment Print

In present facts of the case, the Revision Petition (RP) was filed under section 21 (b) of Consumer Protection Act 1986, against the order dated 08.05.2019 of the State Consumer Disputes Redressal Commission West Bengal.

Detaining person forcefully by Railway Personnel without giving an opportunity to unload the luggage would constitute ‘deficiency of Service’

September 29, 2023 939 Views 0 comment Print

In present facts of the case the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that Railway Personnel were liable for ‘deficiency of Service’ when the Complainant was detained forcefully from the train without letting him to unload his luggage due to which the luggage was lost and the Complainant have to bear the financial loss.

No responsibility or liability persists if exemption been granted through Government MoU

September 28, 2023 723 Views 0 comment Print

In present facts of the case, NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that when Government of India had itself exempted the Petitioner from any obligation to verify the Interest Subsidy Schemes received from any Bank other than the Petitioner/Bank itself then the Petitioner cannot be hold responsible.

Person engaged in activities for generating profits would not come under ambit of definition of Consumer

September 28, 2023 516 Views 0 comment Print

In present facts of the case the Appeal was under Section 19 of the Consumer Protection Act, 1986 against the impugned Order dated 31.12.2015 passed by the Jharkhand State Consumer Disputes Redressal Commission, Ranchi in Consumer Complaint No. 06/2011, whereby the Complaint filed by the Complainant was partly allowed.

Nexus between disease & cause of death have to be proved in order to repudiate claim: NCDRC

September 28, 2023 3072 Views 0 comment Print

In present facts of the case, the present Revision Petition was filed by the Petitioner against Respondents as detailed above, under section 58 (b) of Consumer Protection Act 2019, against the order dated 28.07.2021 of the State Consumer Disputes Redressal Commission, Karnataka.

Where two interpretations of evidence are possible, concurrent findings based on evidence have to be accepted

September 27, 2023 1053 Views 0 comment Print

In present facts of the case, the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that where two interpretations of evidence are possible, concurrent findings based on evidence have to be accepted and such findings cannot be substituted in revisional jurisdiction.

Removal of stones in gall bladder without consent of complainant is against medical ethics & constitute ‘medical negligence’

September 27, 2023 1131 Views 0 comment Print

In present facts of the case, the revision petition was filed under section 21 of the Consumer Protection Act, 1986 which assails the order dated 05.05.2016 of the State Consumer Disputes Redressal Commission, Punjab, Chandigarh allowing the appeal and dismissing order dated 28.01.2013 of the District Consumer Disputes Redressal Forum, Bhatinda.

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