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Consumer Protection Act

Latest Articles


Redefining ‘Person’ Under Consumer Protection Act, 1986: SC’s New Take on Long Standing Corporate Claims

Corporate Law : Explore the Supreme Court's landmark ruling on corporate claims under the Consumer Protection Act, 1986, redefining 'person' and e...

May 29, 2024 711 Views 0 comment Print

Commercial Entities: Exploring whether businesses or commercial entities are included in definition of a consumer

Corporate Law : Explore whether businesses are consumers under the Consumer Protection Act. Analyze court judgments, recent changes, and the ongoi...

January 22, 2024 681 Views 0 comment Print

Consumer Protection in Indian Trade: From Ancient Laws to Post-Independence Regulations

Corporate Law : Explore the historical roots of consumer protection in India, from ancient laws to post-independence regulations. Uncover the evol...

January 15, 2024 480 Views 0 comment Print

Easing the Ease of Business-the Legal Metrology Act, 2009

Corporate Law : Explore impact of Jan Vishwas Act 2023 on Legal Metrology Act, 2009. Discover revised penalties and its role in promoting ease of ...

September 27, 2023 825 Views 0 comment Print

Consumer Welfare Fund to Cover Mediator Fees in Consumer Complaints

Corporate Law : Learn about India's innovative approach to resolve consumer disputes by utilizing the Consumer Welfare Fund to cover mediator fees...

August 12, 2023 447 Views 0 comment Print


Latest News


Draft Guidelines for prevention and regulation of Greenwashing

Corporate Law : Explore CCPA's proposed Guidelines for Prevention and Regulation of Greenwashing. Understand definitions, application, and implica...

February 20, 2024 696 Views 0 comment Print

CCPA Issues Notice to Amazon Over Misleading ‘Sri Ram Mandir Ayodhya Prasad’ Sweets

Corporate Law : Central Consumer Protection Authority (CCPA) takes action against Amazon for deceptive sale of Shri Ram Mandir Ayodhya Prasad swee...

January 21, 2024 1311 Views 0 comment Print

Draft Guidelines for Prevention and Regulation of Dark Patterns, 2023

Corporate Law : Dive into 2023 draft guidelines by Government of India for prevention and regulation of dark patterns in advertising and e-commerc...

September 11, 2023 780 Views 0 comment Print

Health & Wellness Celebrity Influencer Guidelines

Corporate Law : Guidelines for health and wellness celebrities, influencers, and virtual influencers, including disclosure, due diligence, and fac...

August 12, 2023 636 Views 0 comment Print

Centre amends Legal Metrology (Packaged Commodities) Rules 2011

Corporate Law : The amendment exempts the garment or hosiery industry selling in loose or open from 6 declarations required under the Legal Metrol...

August 27, 2022 666 Views 0 comment Print


Latest Judiciary


SC Ruling on Consumer Protection Act’s Applicability to Company Cars for Directors’ Personal Use

Corporate Law : Supreme Court's verdict on whether a company's purchase of a car for a director's personal use falls under 'commercial purpose' as...

July 10, 2024 594 Views 0 comment Print

Court Rules Against Havells in Hair Trimmer Explosion Case

Corporate Law : Court rules against Havells in hair trimmer explosion case, emphasizing product safety and consumer rights under the CPA 2019. Lea...

June 19, 2024 645 Views 0 comment Print

Case of medical negligence as ‘Egg Shell Skull’ Rule could be apply only when patient had pre-existing conditions

Corporate Law : Compensation by its very nature, had to be just. For suffering, no part of which was the claimant-appellant’s own fault, she had...

May 3, 2024 354 Views 0 comment Print

No Consumer Complaints Against Revenue for Excess GST Levy: Madras HC

Goods and Services Tax : Madras High Court's ruling: Consumers can't file complaints against the Revenue Department for excessive GST levied by hotel manag...

October 24, 2023 978 Views 0 comment Print

Insurance Policy applicable to whole India & not limited to concerned premises of Insured

Corporate Law : In present facts of the case, the National Commission allowed the Revision Petition filed by the Complainant by making observation...

October 11, 2023 552 Views 0 comment Print


Latest Notifications


Draft Guidelines for Prevention of Unsolicited Business Communication 2024

Corporate Law : Explore the 2024 guidelines issued by India's Ministry of Consumer Affairs under the Consumer Protection Act, aimed at curbing uns...

June 20, 2024 372 Views 0 comment Print

Draft Rules on moisture meters for cereal grains and oilseeds for comments

Corporate Law : Draft Rules on moisture meters for cereal grains and oilseeds, are placed in website of Department www.consumeraffairs.nic.in for ...

May 30, 2024 144 Views 0 comment Print

CCPA Advisory: Ban on Illegal Gambling Advertisements

Corporate Law : Central Consumer Protection Authority issues advisory prohibiting advertising, promotion, and endorsement of illegal activities li...

March 6, 2024 321 Views 0 comment Print

Advisory: Ban on Ads including Surrogate Ads for Online Betting Platforms

Corporate Law : Stay informed about the latest government advisory banning advertisements for online betting platforms. Learn about the legal impl...

August 25, 2023 87 Views 0 comment Print

Consumer Protection (Consumer Disputes Redressal Commission) (Amendment) Rules, 2023

Corporate Law : Ministry of Consumer Affairs amends Consumer Disputes Redressal Commission Rules, 2020, introducing a revised fee structure based ...

August 17, 2023 1386 Views 0 comment Print


Consumer Protection in Indian Trade: From Ancient Laws to Post-Independence Regulations

January 15, 2024 480 Views 0 comment Print

Explore the historical roots of consumer protection in India, from ancient laws to post-independence regulations. Uncover the evolution of trade practices and legal frameworks shaping consumer rights.

No Consumer Complaints Against Revenue for Excess GST Levy: Madras HC

October 24, 2023 978 Views 0 comment Print

Madras High Court’s ruling: Consumers can’t file complaints against the Revenue Department for excessive GST levied by hotel managements. Learn more here.

Insurance Policy applicable to whole India & not limited to concerned premises of Insured

October 11, 2023 552 Views 0 comment Print

In present facts of the case, the National Commission allowed the Revision Petition filed by the Complainant by making observation that the Insurance Policy pertaining to theft would be applicable to whole India as provided in the Insurance Policy.

Insurance Claim Rejection Unjustified: No Link Between Depression & Fatal Cardiovascular Arrest

October 11, 2023 693 Views 0 comment Print

In present facts of the case, the Revision Petition have been filed by the Petitioner – LIC against Respondents under section 21 (b) of Consumer Protection Act 1986, against the order dated 25.01.2019 of the State Consumer Disputes Redressal Commission Gujarat. The Complainants have also filed separate Consumer Complaint before the State Commission due to the pecuniary jurisdiction.

Medical Negligence to be proved According to Apex Court Standards: NCDRC

October 9, 2023 540 Views 0 comment Print

In present facts of the case, the National Commission while dismissing the Complaint observed that in the absence of any omission, rashness negligence much less gross negligence the allegation made against the Opposite Parties have not been established and hence no relief could be made out.

Revisionary Jurisdiction can be exercised only on prima facie Jurisdictional Error: NCDRC

October 9, 2023 735 Views 0 comment Print

In present facts the National Commission dismissed the Appeal by observing that the scope in a Revision Petition is limited. Such powers can be exercised only if there is some prima facie jurisdictional error appearing in the impugned order.

Interest on Deposited Amounts: Restitutionary and Compensatory

October 3, 2023 1221 Views 0 comment Print

The present First Appeal has been filed under Section 19 of the Consumer Protection Act, 1986 (hereinafter referred as “the Act”) against the Order dated 01.09.2021 passed by the learned State Consumer Disputes Redressal Commission, U.P. Lucknow.

Allowing in withdrawal of amount by violating ‘Postal Department Rules’ would constitute ‘Deficiency in Service’

September 29, 2023 408 Views 0 comment Print

In present facts of the case, the Revision Petition (RP) was filed under section 21 (b) of Consumer Protection Act 1986, against the order dated 08.05.2019 of the State Consumer Disputes Redressal Commission West Bengal.

Detaining person forcefully by Railway Personnel without giving an opportunity to unload the luggage would constitute ‘deficiency of Service’

September 29, 2023 243 Views 0 comment Print

In present facts of the case the NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that Railway Personnel were liable for ‘deficiency of Service’ when the Complainant was detained forcefully from the train without letting him to unload his luggage due to which the luggage was lost and the Complainant have to bear the financial loss.

No responsibility or liability persists if exemption been granted through Government MoU

September 28, 2023 420 Views 0 comment Print

In present facts of the case, NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION NEW DELHI (NCDRC) observed that when Government of India had itself exempted the Petitioner from any obligation to verify the Interest Subsidy Schemes received from any Bank other than the Petitioner/Bank itself then the Petitioner cannot be hold responsible.

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