IT Portal Not Working
GOVT. SHOULD MAKE ALTERNATE ARRANGEMENT FOR FILING OF ITRs
The income tax portal on which taxpayers from all over the country file their returns is not working for the last one month or more. Taxpayers are not able to file their returns and due to this the professionals are also worried since the work is being piled up. Due to non-filing of returns, many works of Taxpayers including bank loan related works of are stalled, every year about 6 crore returns are filed across India by the Tax Payers.
Income Tax Return Portal was closed on 1st June 2021 and at the same time it was announced that this portal will be launched on 7th June 2021 with new features and with new service Provider. It was the longest holiday ever since the e-portal of Income Tax was launched in India so taxpayers and professionals expected that the Income Tax Portal which was working very well till now will work with more enhanced features and facilities. The portal was started on 7th June 2021but it has so many complaints even on first day and even today returns are not being filed on the Income Tax Portal and many of the other facilities have either not been started or are not working properly.
The government has recently announced that 40000 returns are going on the new portal every day, but this is neither a solution nor is there any sign of improvement in future because the income tax portal has a record of filing of over 49 Lakhs return in a single day. This is a record which was made on 31 August 2019 and this figure of 40000 returns in a day in front of it is indicating the seriousness of the situation in itself.
Any shortcomings in this regard should be removed soon and for this the help of experts who were running the portal before 31st May should also be taken. Taxpayer has nothing to do with who is the service provider but this is the failure of the Service provider and one can say that it is a biggest failure in history of Information Technology. Besides filing of Income tax returns the other facility are either not working or not up to the mark.
What is happened is happened and the full solution of the each and every problem of the Income Tax portal is not appeared to be coming very soon hence the Government should make alternate arrangements for Taxpayers to file their returns. This will be the biggest Damage control since this is the peak time for filing of returns. The failure of Service provider is giving lot of bad images to the Government. For this purpose, the help of erstwhile service provider should be taken, if necessary or the old portal should be started only for filing of Income Tax returns.
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Filling ITR2 at new portal is a painful. Why do we need to select applicable schedules at every login. Once schedules are selected, it should be saved for next login. I also noted that short term capital gain is not captured under special income schedule for 15% tax. It is added to total income and tax calculated at normal rate.
I entered the assessment year wrongly. I have given application to AO for rectification and taken acknowledgement. One month no action. Entered grievance in the portal. One month no action. I called and spoken to portal software engineer. He told they will shortly update the portal with new features and it can be rectified by user. This facility was available in old portal. No idea when it will be done
The new portal is absolutely erractic and flimsy. Earlier portal was so easy and user friendly.
Been trying to file my ITR-2 for last one week,
1-not pulling my salary information from my Form 16s.
2- not accepting the deductions which am forced to manually fill coz of point -1
I tried to file my ITR-1 on the new income tax portal, but in the deductible, the portion not allowing me to claim my Mediclaim insurance premium amount under the senior citizen category because my birthday is not updating in my profile as per my previous ITR and my PAN CARD. Also, my professional service income is not updated automatically where my TDS has been deducted.
The previous e- filing software was very easy and comprehensive so please allow us to utilize till the new become effective
I don’t understand who has taken up the responsibility of providing a proper filing facility on the new portal. Looks like no one is ready to own it. What happened to the SOP that the new system should have been tested on a larger scale and made to run parallelly with the old portal atleast for the current filing season.
For the last one month, I have been trying to file Tax but was able to log in only three times, and even in those attempts, pages froze. How can we file income tax if this Portal is not working? 0 Ratings for this State of Art Portal.
I am also facing similar issues as already mentioned by few people before. When I login, I see the tax deposited in the dashboard but when I try to fill in the return, respective TDS schedule doesn’t show any tax already deposited.
Portal is not calculating surcharge properly in case of Marginal relief.