Effective May 6, 2025, the Hyderabad Zone GST and Customs office has established a grievance redressal mechanism for GST registration applications under Central jurisdiction. This follows instructions from the CBIC dated May 2, 2025, which referenced earlier guidelines from April 17, 2025, on processing applications. Applicants with an Application Reference Number (ARN) assigned to Central jurisdiction who encounter queries believed to contravene the April 17, 2025 instructions can submit their grievance via email to gstnbo@gov.in. The email must include the ARN, jurisdiction details, and a brief description of the issue to facilitate timely resolution. Trade associations and chambers of commerce in Telangana are asked to share this information with their members. Assistance is also available by contacting Shri P. Krishna Mohan, Superintendent, at 9849173956.
OFFICE OF THE CHIEF COMMISSIONER OF GST AND CUSTOMS
HYDERABAD ZONE
GST BHAVAN, LAL BAHADUR STADIUM ROAD: BASHEERBAGH: HYDERABAD-500004
Fax: (040) 23299206 email: ccu-cexhyd@nic.in
Trade Notice No. 03/2025-Central Tax | Dated: 6th May 2025
Sub: Grievance Redressal Mechanism for processing of application for GST registration – Reg.
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Reference is invited to the Instruction No. 04/2025-GST dated 02.05.2025 issued by the CBIC on the subject matter.
2. In pursuance of the aforesaid instructions, it is hereby notified that any applicant, whose Application Reference Number (ARN) of GST registration application has been assigned to Central jurisdiction, and who has a grievance in respect of any query raised in contravention of the Instruction No. 03/2025 dated 17.04.2025 issued by the CBIC may submit such grievance to this office at the dedicated email id: ccohyd.gstnbo@gov.in.
3. The grievance should contain the ARN details, jurisdiction details and issue in brief, for enabling this office to ensure timely resolution.
4. All the members of the Grievance Redressal Committee, Trade Associations and the Chambers of Commerce & Industry in the State of Telangana are requested to circulate this Trade Notice among their constituent members for information and guidance. Difficulties, if any, may be brought to the notice of this office at ccohyd.gstnbo@gov.in. Shri. P. Krishna Mohan, Superintendent, Mobile No. 9849173956, could also be contacted for assistance.
5. This issues with the approval of the Principal Chief Commissioner.
(B. Raghu Kiran)
Additional Commissioner
To,
1. The Trade/Industry Associations of Telangana (By mail).
2. The Pr. Commissioner, GST Policy Wing, CBIC, North Block, New Delhi.
3. The Principal Commissioner / Commissioner of CGST, Hyderabad, Secunderabad, Rangareddy and Medchal Commissionerates.
4. The Commissioner of State Tax, C.T Complex, M.J. Road, Nampally, Hyderabad. 0. Notice Board.
