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On September 26, 2024, an advisory was issued regarding the validity of documents such as Show Cause Notices (SCNs) and Orders issued by tax officers on the Goods and Services Tax (GST) common portal that lack digital signatures. It clarified that these documents are generated through the officers’ logins, which require digital signatures for access. Consequently, physical signatures are not necessary, as these documents are produced under the authority of the logged-in officer. Taxpayers can verify the validity of such documents by accessing the GST common portal both before and after logging in, following a specific path to confirm the details. Furthermore, all significant actions performed by tax officers, including issuing notices and refund orders, are authenticated using digital signatures, ensuring the legitimacy of the process.

Goods and Services Tax
Government of India, States and Union Territories

Advisory on issuance of Notices/Orders without digital signatures of the issuing authorities

Sep 26th, 2024

Doubts have been created regarding the validity of documents issued by the tax officers on the common portal viz. SCN/Orders without the Digital signatures on the pdf. document downloaded from the common portal. In this context, it is to be mentioned that such documents are generated on the common portal from the login of the officer, who logs in through Digital Signatures.

Click here to view the details.

Thanks,
Team GSTN

Advisory on issuance of Notices/Orders without digital signatures of the issuing authorities.

September 25th, 2024

Doubts have been created regarding the validity of documents issued by the tax officers on the common portal viz. Show cause Notices, Order of Assessment, Refund Orders etc. which are not containing the Digital signatures on the pdf. document downloaded from the common portal. In this context, it is to be mentioned that such documents (i.e. SCN/Orders) are generated on the common portal from the login of the officer, who logs in through Digital Signatures. Further, these documents being computer generated on the command of the officer, may not require physical signatures of the officer as these documents can be issued by the officer only after logging into the common portal using Digital Signature. Thus, all these documents in JSON format containing the order details along with the issuing officer details are stored in the GST system with the digital signature of the issuing officer.

The validity of the document in question vis-à-vis who and for what purpose these documents have been issued can also be verified by the taxpayer pre-login as well as after login from the GST common portal by navigating to the following path:

Post-login: www.gst.gov.in–>Dashboard–>Services–>User Services–>Verify RFN

GST common portal by navigating to the following path

All communications from the officers to the taxpayer/ any other person initiated through the system can also be verified pre-login through the link hƩps://services.gst.gov.in/services/verifyRfn .

It is further mentioned that all the critical actions on the part of officers are performed through digital signature authentication of the officer concerned who is authorised for taking that action, such as:

1. Issue of any notice in any module

2. Issue of any order in any module

3. Issue of any refund order

Thanks
Team GSTN

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