RBI mandates an independent Internal Ombudsman system for small finance banks to review rejected or partially resolved complaints. The move strengthens fairness, timelines, and customer escalation rights.
The new framework mandates an Internal Ombudsman to review all partially resolved or rejected complaints. Banks must issue reasoned decisions within strict timelines and guide customers to external remedies if needed.
The 2026 Directions require eligible NBFCs to appoint independent Internal Ombudsmen to review partially resolved or rejected complaints. The move ensures fairness, transparency, and stronger customer protection before complaints are closed.
The new framework requires eligible non-bank PPI issuers to appoint an independent Internal Ombudsman to review rejected or partially resolved complaints, ensuring fairness before closure.
The 2026 Directions mandate independent Internal Ombudsmen in credit information firms to review rejected or partially resolved complaints before closure.
The government has notified income-tax exemption for specified welfare-related receipts, subject to strict non-commercial and compliance conditions.
Clear routes for eligibility, capital requirements, and fit-and-proper standards are prescribed. The key outcome is a more resilient and credible MF ecosystem.
The 2026 amendment clarifies that rating agencies may undertake activities and ratings under other financial regulators’ frameworks. It also confirms that such ratings will be governed and supervised by the respective sectoral authority.
The Centre has amended rules governing part-time appointments to the national financial reporting regulator. The move updates the list of senior officials nominated from key oversight institutions.
Clear timelines for realisation, extensions, and reductions are prescribed with enhanced oversight by Authorised Dealers. This strengthens monitoring of export proceeds.
