On 31St August, all the professionals were just sitting helplessly infront of the Income Tax E-filing site that was moving with the speed of “Three toed sloths” and the last date of filing of return was ending with the speed of “Cheetah”. All were just praying that either the site runs or date gets extended. In this, audit/return filing season one always feel that tax sites/Govt portal need speed boosters.

New Professional fees structure that we professionals should now charge, should be as under:-

Preparation of Returns-     Rs XXXXX

Return Filing Fees       –     Rs XXXXX

Total                          –     Rs XXXXX

We should charge separately for filing/uploading of returns/reports/replies and other documents on various government sites. A lot of man hours daily is getting wasted of the professionals because of the present condition of the various sites i.e Income Tax Site, GSTN, MCA, PF, ESI, ITAT, High Court etc. The working of these sites just adds frustration in professionals. Numerous unproductive hours/energy gets wasted because of improper functioning of sites which goes unnoticed by the government authorities as well as by the clients.

Though we are moving towards digitalization, Green initiative (paperless), ease of doing business, tax/law reforms etc but the major obstacle in all these visions is the present tax sites/government portals.

With the availability of 4G and very soon 5G, rest of the internet sites function at the speed of bullet train and the government/tax sites runs at the speed of passenger train, which keeps on getting derail (crash) every day or two.

We all know that one of the major reason for failure in GST implementation is the failure of GSTN site and the dates extensions are themselves the alibi of it.

The Income Tax site crashes with the load of tax audit reports itself. We are heading towards e-assessment, wherein the usage of the site would increase tremendously. The size of the replies/documents/files that can be uploaded in the income tax site while replying in the e-assessment proceedings is too less, compared to the replies sought from the assessee’s. It is necessary to make the sites robust, not only in respect of speed and the capacity to handle load/traffic but also security and safety wise also. The Cyber -Attacks and the stealing and misusing of information from various sites are well known to all and our country is too prone to them. In the past there have been instances atleast twice or more when the official website of income tax officers i.e irsofficersonline itself was hacked. The tax sites/government portals would always be a delight and matter of pride for any hacker/malicious intruder.

In order to widen tax base and to check tax evasion a lot of tax/law compliance has been brought in various statues. Neither the individuals nor businessman nor professionals oppose to do tax/law compliance but for it, it is necessary that a proper working site is given. It is necessary for government to understand that  taxes/law are our filed and area of expertise and not JAVA versions/technical crunches that we have to encounter every day. We have technical knowledge about taxes/law but not about the errors that crop up in the sites.

On one side we are being proposed to have E-Courts and reality is that in most of the places, the staff is not so well equipped to upload all the orders pronounced. The retrieving of the orders from the official site takes a lot of time than it takes to google them up.

If the government needs to do ease of doing business than the first step is to upgrade, revamp, build, secure the various sites so that we as professionals can utilise our time in studying law and not JAVA language.

While amending tax/other laws and while allocating budget for various projects the development of tax sites/government portals should also be given priority and we as professionals can assure our government that if sites function properly than we won’t ask for any extension of dates.

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13 Comments

  1. Anup sikchi says:

    Why do you people waiting till last days to file itr….
    I dnt understand the mentality of tax professionals and CA’s.

    Every time they come with income tax site was not working on last date and bla…Bla…Bla…. Very pathetic.

  2. suresh dhoot says:

    What is stated is absolutely correct. Besides there is java problem. sometimes DSC gets attached sometimes not. For Income tax, GST , MCA why there are different features god knows. On some computer IT DSC will work,in some GST DSC does not work. Why not government understands

  3. rm says:

    Why disa/cisa/iso/quality check with independent technical and user clearances are not in system before implementation of web sites and its upgrade without adequate back up programmes to capture volumes and complexities of indian law compliance involving too much of documentation/paper works. pls send feed back of icai initiative in this field as user

  4. P MURALI KRISHNA PRASAD says:

    I fully agree with the remark that we as professionals can assure our government that if sites function properly than we won’t ask for any extension of dates. Further i suggest that the late fee for filing IT Returns may be levied at per day as in GST and subject to a maximum of Rs 1000/5000/10000 as the case may be so that the clients will be encouraged to file returns early even after due date instead of waiting till December /March end .

  5. ppthapliyal says:

    I think more problem are with us as we always wait for the last date if we file our return in time then there is no problem with income tax site. even upto last date of filing return we can get our refund. We always talks about our rights not about our duties.

  6. Bangera says:

    Prarthana Jalan is perfectly right. Not a single govt. site is working with the speed it requires to work. Will any M.P. take up the issue in Parliament?

  7. CA.NIKUNJ THAKKAR says:

    You are absolutely right madam. Even today there is no any due dates in GST, I.tax still both sites not worked properly. It is first priority/duties of Government to provide proper/efficient platform (i.e. IT Infrastructure) to facilitate society (i.e. taxpayers as well as professionals).

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