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Know Your Income Tax Refund Status Online

Tracking the status of your income tax refund online is a convenient way to stay updated on when you can expect to receive your refund. The ‘Refund Banker Scheme,’ which commenced from 24th Jan 2007, is now operational for Non-corporate taxpayers assessed in Delhi, Mumbai, Kolkata, Chennai, Bangalore, Bhubaneswar, Ahmedabad, Hyderabad, Pune, Patna, Cochin, Trivandrum, Chandigarh, Allahabad, and Kanpur. This scheme ensures that refunds are efficiently processed and disbursed to taxpayers.

In the ‘Refund Banker Scheme’ the refunds generated on processing of Income tax Returns by the Assessing officers/ CPC-Bangalore are transmitted to State Bank of India, CMP branch, Mumbai (Refund Banker) on the next day of processing for further distribution to taxpayers.

Refunds are being sent in following two modes:

i. RTGS / NECS: To enable credit of refund directly to the bank account, Taxpayer’s Bank A/c (at least 10 digits), MICR code of bank branch and correct communication address is mandatory.

ii. Paper Cheque: Bank Account No, Correct address is mandatory.

Taxpayers can view status of refund 10 days after their refund has been sent by the Assessing Officer to the Refund Banker – by entering ‘PAN’ and ‘Assessment Year’ below.

Other Refunds

Status of ‘paid’ refund, being paid other than through ‘Refund Banker,’ can also be viewed at www.tin-nsdl.com by entering the ‘PAN’ and ‘Assessment Year’ .

‘Refund paid’ status is also being reflected in the ‘Tax Credit Statements’ in Form 26AS.

Please enter your Permanent Account Number and Assessment Year for which status of refund is to be tracked at the link given below.

Click to Know Your Income Tax Refund Status

   Permanent Account Number (PAN)
   Assessment Year

FAQ in respect of Income Tax Refund

Q. From which date the refund banker has been implemented?

A. The refund banker has been implemented from January 24, 2007.

Q. In which cities the refund banker has been implemented?

A. The refund banker facility is operational for non-corporate taxpayers assessed in Delhi, Mumbai, Kolkata, Chennai, Bangalore, Bhubneshwar, Ahmedabad, Hyderabad, Pune, Patna, Cochin, Trivandrum, Chandigarh, Allahabad, and Kanpur.

Q. Who will send the refund to me?

A. The State Bank of India (SBI) is the refund banker to the Income Tax Department (ITD). The Cash Management Product department of SBI (CMP SBI) processes the refunds under the refund banker scheme. Details of refunds are forwarded to CMP SBI by the ITD. CMP SBI processes the refunds and sends the refund intimation to the taxpayer.

Q. How will the refund be sent to me?

A. Refunds are generated in two modes i.e., ECS and paper . If the taxpayer has selected mode of refund as ECS (direct credit in the bank account of the taxpayer) at the time of submission of income return the taxpayer’s bank A/c (at least 10 digits ) and MICR code of bank branch and communication address are mandatory .

For taxpayers who have not opted for ECS refund will be disbursed by cheque or demand draft. For generation of refund through paper cheque bank account no, correct address is mandatory.

From May 2008 refund is also effected by National Electronic Fund Transfer (NEFT).

Q. How can I know the status of my refund?

A. The taxpayer can track the status of its refund from the Departmental Website www.incometaxindia.gov.in / NSDL-TIN website www.tin-nsdl.com by clicking on “Status of Tax Refunds”.

Refund status can be tracked by entering the PAN and Assessment Year for which refund is to be tracked.

Status of the refund can also be tracked by contacting the help desk of SBI’s at toll free number: 18004259760 or email at: – itro@sbi.co.in.

Q. If I have shifted my residence whom should I contact for updating my correspondence address for receipt of refund?

A. The tax payer should contact its Assessing Officer and inform about the change in the correspondence address.

Q. If my bank account has been closed how will I get refund credit into the account?

A. In case of change or updation in the bank account number the taxpayer should provide the correct account number along with the MICR code where credit is to be effected to the Assessing Officer.

Q. Whom do I contact if the refund dispatched has not been received?

A. The tax payer can contact its local post office with the speed post ref no displayed at the NSDL-TIN website

Q. I have received the physical ECS refund advice and status of refund is “paid” on website of refund status track but my account has not been credited. Whom do I contact?

A. In case credit is not effected in the taxpayer account through ECS but the refund advice has been received by the taxpayer AND the status shown is “paid”- in that case, the tax payer should contact his bank or SBI. You should contact SBI at the following address.

Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: 18004259760 or email at itro@sbi.co.in

Q. I have neither received the physical ECS refund advice and status of refund is “unpaid” on website track. Whom do I contact?

A. The tax payer should provide the correct account number and MICR code to concerned Assessing officer, where credit is to be effected. The Assessing Officer will inform SBI to send a fresh refund cheque to the taxpayer.

Q. If the date of encashing the refund cheque expires, whom should I contact?

A. The tax payer should contact their Assessing Officer as well as CMP SBI at the below address:

Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: 18004259760 or email at itro@sbi.co.in

Q. How do I rectify any mistakes in the name, assessment year, PAN, account number printed on the refund cheque delivered to me?

A. In case of any mistakes on the refund cheque delivered to you, the following should be done:

i) Send the original refund cheque to CMP, State Bank of India at SBIFAST 31, Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai – 400 093, Phone Number: 18004259760, along with a letter informing the mistakes on the refund cheque.

ii) Send a copy of the letter along with a copy of the refund cheque to your Assessing Officer.

iii) Retain a copy of the letter and refund cheque with you.

Q. If somebody else’s refund cheque / advice is delivered to me what should I do?

A. You should contact SBI at the following address and return the refund cheque / advice.

Cash Management Product
State Bank of India
SBIFAST
31, Mahal Industrial Estate,
Off Mahakali Caves Road,
Andheri (East)
Mumbai – 400 093
Phone Number: 18004259760 or email at itro@sbi.co.in

Q. Is there any method available to know whether the refund record has been generated for the taxpayer?

A. The taxpayer can track the status of its refund from the NSDL-TIN website www.tin-nsdl.com by clicking on “Status of Tax Refunds”.

Refund status can be tracked by entering the PAN and Assessment Year for which refund is to be tracked.

Status of the refund can also be tracked by contacting the help desk of SBI at 080-26599760.

Q. Whom do I contact for queries related to payment of refund which has been processed by ITD?

A. For any payment related query the taxpayer should contact SBI at 18004259760 or email at itro@sbi.co.in.

Q. Whom should I contact for refund related queries?

A. For any refund related query the tax payer should contact Aaykar Sampark Kendra at at 1800 103 4455 (or) +91-80-46605200 or email at refunds@incometaxindia.gov.in.

Conclusion: Tracking your income tax refund status online is a valuable tool to ensure you are informed about the progress of your refund. If you have any questions or encounter issues related to your refund, you can contact the relevant authorities for assistance. By staying updated and taking the necessary steps, you can ensure a smooth refund process and receive your refund in a timely manner.

Remember that it’s essential to provide accurate and up-to-date information to receive your refund through electronic transfer or paper cheque. Always double-check your bank account details and address to avoid any delays.

Republished with Amendments

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299 Comments

  1. k.p. prakash says:

    sir,

    iam not received the incometax refund for the assesment year 2011-2012
    i am received the letter of details of the refund and we send the letter for re-issue of refund cheque with CPC vide letter7.9.2013 in banglore office in last four months but still we are not received the tax refund. so, please send the refund cheque to given mail address

    Kabadi Puttaram Prakash says:

  2. AMIT KUMAR says:

    Respected Sir

    I have not yet received my income tax refund for the asstt.year 2012-13 , I have submitted intimation regarding our postal address has been changed since last four months ago , but action taken by the officals, humbly requested may be send refund on our new address, details are as under :-

    PAN No- AWIPK7014J
    DOB- 18.08.1987
    REFUND AMOUNT-16489/-
    REFUND UNDELIVERD STATUS-REF NO.CMPQ9395883 DT.02.02.2013SPEED POST NO.EA7501141151N

    THANX.

  3. swati jindal says:

    Respected sir/mam,i want to know my income tax refund status,details are sowing on net that, your refund cheque has been dispatched by speed post,on 30th July 2013 so please give me all information on my number,09999750954 or email id, for this i will be obelised you, that details are as follow PAN NO-BHNPK2036B,ASSESSMENT YEAR -2012-13, REFERENCE NO-CMPS2183418 SPEED POST REFERENCE NUMBER-EU781760361N please given all infomation……………..Urgnet basis

  4. Nagendra Gautam says:

    Sir,
    i have done e-filling for A.Y.2011-12 and refund 8800/- was not received so far.Now i have changed ny residential adress which is Geological Survey of India Sanjeevani Nagar,Jabalpur Pin code 482003.My PAN nO APVPG2037D.

  5. Sandeep Punewar says:

    Hello Sir,

    I have not received my refund for the assessment year 2004-2005.

    I had already raised complaints online, but did not receive refund yet.

    Kindly look into it

  6. U.S.NEGI says:

    SIR .

    I HAVE NOT RECEIVED MY INCOME TAX REFUND TILL DATE ASSESSMENT YEAR 2009-2010 .BUT WHEN I CHK .STATUS OF TAX REFUND ON WEBSITE IT IS SHOWING THAT REFUND VOUCHER CANCELED AND INSTRU.RETURN UNDELVERED. PLS. HELP ME.

  7. sumanprakash nahata says:

    my wife name- Lalitadevi Sumanprakash Nahata income tex refund not yet recevied A.Y. year 2012-13 I.T.P.A. NO. AALPN9180H

  8. JAYANTA BHOWMIK says:

    NEITHER REFUND NOR ACKNOWLEDGEMENT OF RETURN HAS YET RECEIVED BY THE ASSESSEE(PANAKLPB2591G)A.Y.2012-2013. PLEASE ARRENGE TO SEND THE REFUND WITHOUT FURTHER DELAY,.MATTER IS VERY LONG PENDING ONE.

  9. CHANDRANI BISWAS says:

    NEITHER REFUND NOR ACKNOWLEDGEMENT OF REFUND SUBMISSION HAS YET RECEIVED BY THE
    ASSESSEE( PAN-AMNPB0566A)A.Y.2012-2013. PLEASE ARRENGE TO SEND THE REFUNDWITHOUT FURTHER DELAY. MATTER IS VERY LONG PENDING ONE.

  10. VIKASH KUMAR SINGH says:

    I have not received my TDS return for Assesment year 2011-12.
    please revert me,when i will get my money(probable date).

  11. v chandraiah says:

    dear sir My pan no ABBPC9874A but my state bank of india issue form 16 pan no ABBPC9874J year 2009-2010 and 2010-2011 refund amt as i am not recived from your office so please arrange immdeately thanking you by v chandraiah sbi ongole -523001 AP

  12. RAMSAMUZ M PASI says:

    I HAVE NOT RECIEVED REFUND TILL DATE FOR THE ASSESMENT YEAR 2011-2012 AMOUNT RS 6286/- RETURN FILE AT THANE ACK NO IS 1268 DATE 06/09/2011 KINDLY ARRANGE TO REFUND AT EARLIEST THANKS

  13. Mohammad Rizwan Ansari says:

    Dear Sir/Mam,

    I am getting following message after putting pan no. ASMPM5451H.
    for year 2012-2013.
    Reference No. CMPQ7452223.
    Speed Post Ref. no. EA741893531IN.

    Expired Cheque – Refund voucher cancelled. The refund voucher was not deposited for encashment within 90 days from the date of issue. Contact your assessing officer for fresh release of refund.

    can you please reissue it on my local address.

    Mohammad Rizwan Ansari
    s/o Abdul Majeed Master
    Lashkari Bagh,
    Naya Nakasha,
    Near Choti Masjid,
    Nagpur – 400017
    Maharathra – INDIA.

    thanks & regards,
    Mohammad Rizwan Ansari

  14. shailesh kumar singh says:

    my refund for AY 2010-11 not received even after repeated reminder of cheque not received due address changed.pan card no APRPS2619M. pl help me.

  15. Sandhya singh says:

    I applied for refund of assessment year 2011-12 . issued check was returned to concerned department due to address mistake please reissue it again on my registered pan address . my pan no CQKPS4673P please solve this issue Thank you !

  16. Arun Kumar Maitra says:

    I have not yet received refund of excess TDS deposited by my previous employer amounting to Rs.67,948/-for the Assaessment Year 2011-12.The IT Return was submitted by me physically to ITO,Ward No.46(3)New Delhi vide their acknowledgement No.4633001702.Since I am a retd. person and I do not recive any pension,such unusual delay in refunding the amount has been causing considerable inconvenience to me.
    A.K.Maitra
    PAN:AAGPM2099H

  17. Rajendra shukla says:

    Respected sir/mam,i want to know my income tax refund status,details are sowing on net that, your refund cheque has been dispatched by speed post,on 2nd january 2013 so plese give me all information on my number,09955698601 or email id, for this i will be obelised you, that details are as follow PAN NO-ARLPS1787J,ASSESSMENT YEAR -2012-13, REFERENCE NO-CMPQ8630114 SPEED POST REFERENCE NUMBER-EF345361271IN plese given all infomation……………..

  18. NIRMAL KUMAR BHATIA says:

    Respected Sir,
    I could not get TDS refund cheque of the assessment year 2012-13 due to no one available at the address. So it is requested to release my refund amount at the earliest on the same mailing address.

  19. ASFAND YAR ALI says:

    I Asfand yar ali pan no.AEVPK0114J inform you that my income tax refund check 2010-2011 speed post ref no.CMPP8078656 incorrect postal address and 2011-2012 speed post ref no.CMPQ7582595 incorrect A/C NO. So,i kindly Request you to RE SEND above mention income tax refund is thaking you sir, asfand yar ali PAN NO.AEVPK0114J
    KONKAN MERCANTILE CO OP BANK LTD 400075006 GAJANAN COLONY GOVANDI
    A/C NO.1301
    address ROOM NO.3021 KAMLA RAMAN NAGAR NEAR BIHARI MASJID, BAINGANWADI ,GOVANDI,MUMBAI-400043

  20. ASFAND YAR ALI says:

    I Asfand yar ali pan no.AEVPK0114J inform you that my income tax refund check 2010-2011 speed post ref no.CMPP8078656 incorrect postal address and 2011-2012 speed post ref no.CMPQ7582595 incorrect A/C NO. So,i kindly Request you to RE SEND above mention income tax refund is thaking you sir, asfand yar ali PAN NO.AEVPK0114J
    KONKAN MERCANTILE CO OP BANK LTD 400075006 GAJANAN COLONY GOVANDI
    A/C NO.1301

  21. DHRUBA MUKHERJEE says:

    Dear Sir,
    I have filed return of 2011-12 in the month of Nov 2011 & 2012-13 in Aug 2012 of approx Ra 18900/- & Rs 11800/- but till date I have not received any refund, neither of 11-12 & nor of 12-13
    Please do me favor.
    D.Mukherjee
    Jabalpur MP
    +91-9009990322

  22. Sushil Kumar Jalali says:

    This is to inform you that I have not yet received my income tax refund for assessment year 2009-10, 2010-11 and 2011-12.

    I filed my return at Income Tax Department, Ward 13(1), Bangalore, vide receipt number 130000961 for the assessment year 2009-10 and the amount for refund is Rs.405/=.

    I filed my return at Income Tax Department, Ward 13(1), Bangalore, vide receipt number 1300001324 for the assessment year 2010-11 and the amount for refund is Rs.6774/=.

    I filed my return at Income Tax Department, Ward 13(1), Bangalore . My PAN number is AASPJ9722E. The amount for refund is Rs.20592/=. The receipt number on acknowledgement is 1310000406.

    Please look into matter as I have sent them several mails on refunds@incometaxindia.gov.in with out any response not even acknowledging the receipt of mail.

  23. manikandan says:

    Sir,
    Refund cheque received.The cover was pasted not in a good manner. whwn it was opened one corner on the date portion torn. Our banker told that payee bank SBI
    may return the cheque.Therefore what is the remedy for the same.My view is
    Send the original refund cheque to CMP, State Bank of India,Mumbai,copy to the assessing officer narrating the position.
    Kindly let me know your advice and oblige.
    manikandan

  24. ROHAN LAL says:

    Sir,

    I do not have any idea whether my EARLIER request was sent / and then received at your end.

    I had earlier received my AY 2008-09, 2009-10 and 2010-10 on my several
    Email. I had also enquired through ONLINE REFUND STATUS. It took a lot of time and I received all one-by-one. Refund for the AY 2008-09 was received
    through INCOME TAX REFUND ORDER dated 20.11.2011. It took a lot of time.

    Now, my Refund of Rs.22,923/- for AY 2011-12 has not been received. Return through acknowledgement No. 2531300295 dated 25 JUL 2011 was taken.

    It is requested that it may please be refunded. I have confidence that your
    efforts shall not take much time. I am an aged person AND am working after
    retirement.

    ROSHAN LAL
    PAN AACPL1076F
    NEW DELHI

  25. ROHAN LAL says:

    I had received my previous Refunds for AY 2008-09, 2009-10 and 2010-11 when I tried over “ONLINE REFUND STATUS”. Requests through email were also sent.
    At last, refunds were received one by one. It took a lot of time.

    My refund of Rs.22,923/- for the AY 2011-12 has not so far been received.

    Your efforts shall, no doubt, take much time for getting release of the Refund at the earliest. I AM AN AGED PERSON.

    ROSHAN LAL
    PAN AACPL1076F

  26. Saroj Sarma says:

    Sir this came to my notice that my refund cheque was returned back to the department because they could not find the address but the address is the same I have also applied for rectification but that was rejected and they have not given the cheque. so it is my earnest request to kindly suggest me what to do in this case

  27. Anand Pathrot says:

    Sir,

    SBI MPC has posted refund cheque for assessment year 2010-11 but I could not receive the same because of change of address of My firm. Now the post has been return to SBI MPC please let me know the procedure to get back the refund cheque.

  28. Shaik says:

    Hi All,
    Please help me in resolving this issue.
    I got to know the status form CPC: MSG:Account has been closed – Electronic credit rejected by the bank of the assessee as the account number provided to the ITD has been closed. Contact your assessing officer for change in account details and fresh release of refund
    …… Please let me know what should i do and how to proceed further.

  29. Venkataiah says:

    Dear Sir,
    I filled my ITR assessment year 2009-2010 dated 27-09-2010. For the ITR serial no- 1149000750.
    And income tax officer ward no- 11(4) Hyderabad, Andhra Pradesh. And my PAN no- AFFPV1473C. And my bank account no- 532102010052335 bank name Union Bank of India, Khairatabad Branch, Hyderabad. My TDS refund amount is 20,161/- ( Twenty thousand one hundred sixty one only) and I went to many times to income tax office hyderabad, but I did not get any refund till date. My finical position is very bad recently I met an accident. Kindly help in this regards.
    Thanks with regards,

    Venktaiah S
    9295002395

  30. HARSH TRIPATHI says:

    Dear sir, please guidance me to my money from  Oder of 2007 to 2012 can is it possible i have 2 insouciance of one is 25 thousand and one is 75000 per year .can is possible to refund any i am govt employ and their directly paid to my salary  so please mail me can is it possible to refend it or not i am waiting for u reply on my mail please mail me 
                                                                                                                thanks 

  31. MANISH PATEL says:

    Dear sir , please guidence me to getiing refund from ITO with what time limit .and what procedure and time to be taken in Rules for it for physicaly submit document in income tax office , pls reply me in my mail . i will wait.

    thanks

  32. Global Securities and Placement Service says:

    I have not received my refund amounting to Rs. 1,93,060/- for the Asstt. Year 2010-11 till date. My PAN no. is AAFFG9354A. When I checked the refund status online, I come to know that the same is returned undelivered being the party shifted vide reference No. CMPP9617338 dated 9th June, 2012 and speed post reference is EQ819534233IN and contact your AO.  When I contacted the Income-tax Officer, Ward-2(1), Faridabad, he was unable to change my address as no return for the Asstt. Year 2010-11 was shown on the AST. Hence, it is requested that my return for the Asstt. Year 2010-11 may be transferred to the Income-tax Officer, so that I could get my refund.  

  33. Shantanu Basu says:

    I have not yet received the IT refund for FY 10-11 please let me know the contact details to expedite the matter.
    My PAN No AUHPB9208Q… Thanks

  34. Shantanu Basu says:

    I have not yet received the IT refund for FY 10-11 please let me know the contact details to expedite the matter.
    My PAN No AUHPB9208 … Thanks

  35. Prism Architects & Interior Designers says:

    IIncome Tax Department
    CPC, Post Bag No-1,
    Electronic City Post Office,
    Bangalore – 560100,
    Karnataka.

    Dear Sir,

    SUB:NON RECEIPT OF INCOME TAX REFUND ORDER for A.Y.2010-11 (PAN. AAJFP2988B)

    We would like to inform till date we have not recd our Refund of A.Y 2010-2011
    So please request you check our status & take necessary action as early as possible.

    Thanking You..

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