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New Email id to request Income Tax Account Password reset

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As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description
Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description
Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP
Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to validate@incometaxindia.gov.in. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments

  2. Sanjay Kumar says:

    I have forgotten my email id and password for filling income tax return for AY 2012-13 and 2013-2014. so pleas reset my password and E-Mail id.

      Reply
  4. Preeti Bhaedwaj says:

    Preeti Bhaedwaj Say
    Sir,
    I forgot my email_id. I requested validate@incometaxindia.gov.in to change my email_id and my

    password and send me on my email_id.
    PAN – BHOPB5110L
    NAME – Preeti Bhaedwaj
    DOB- 07-09-1979
    S/O – Gulshan Kumar Arora Add- 175B Sec-16 Dwarka New Delhi ph-9911090719
    MY NEW EMAIL_ID –ashwaniranjan1990@gmail.com

      Reply
  7. B.ACHARYA says:

    I FORGOT MY INCOMETAX INDIA E-FILLING PASSWORD.
    MY PAN NO IS -AGZPA1701H
    MY NAMEIS -BHASKAR ACHARYA
    DOB-09/01/1983
    FATHERS NAME-BIBHUTI BHUSAN ACHARYA
    ADDRESS-122, K.P.ROY LANE KOL-700078

      Reply
  8. S.Rajkumar says:

    346. S.Rajkumar
    sir I forgot my login passward and I have not taken my acknowledgement for the Asst year 2013-14, So please resent me login passward once again.

    PAN: ALUPR1611B
    Name: Rajkumar
    Father’s Name: Selvaraj
    D.O.B: 01/09/1982
    MY NEW EMAIL ADDRESS:srishaguna@hotmail.com

      Reply
  11. AJIT KUMAR MONDAL says:

    MY PAN NO IS -AJDPM5264G
    MY FATHER NAME IS KALIPADA MANDAL.
    MY NAME IS AJIL MANDAL.
    MY DATE OF BIRTH 05/01/1948.
    PLEASE HELP ME TO RESET MY PASSWORD BECAUSE I FORGOT MY PASSWORD

      Reply
  12. GOPAL KUMAR VERMA says:

    NAME – GOPAL KUMAR VERMA
    FATHER’S NAME – RAJESHWAR KUMAR VERMA
    D/O/B – 15/06/1968
    ADDRESS – NEAR JALI WALA MANDIR,SEOHARA, TEH-DHAMPUR,DISTICT – BIJNOR
    PAN No. -ADGPV4121N
    EMAIL.ID – rastogi.seo1@gmail.com

    please reset my passward and send my new email id

      Reply
  13. RENU VERMA says:

    NAME — RENU VERMA
    FATHER’S NAME — INDRAJEET VERMA
    ADDRESS — JALI WALA MANDIR,SEOHARA,TEH- DHAMPUR,DISTICT- BIJNOR
    E MAIL ID — rastogi.seo1@gmail.com
    D/O/B – 25/05/1972
    PAN No. – ADRPV0904G

    PLEASE RESET MY PASSWORD AND SEND ON MY NEW E MAIL ID

      Reply
  15. KAILASH SINGH PARIHAR says:

    Sir,
    I forgot my Login Password for my ID in incometaxindiaefiling.com. My PAN No. is APIPP5520R My Name is KAILASH SINGH PARIHAR S/o Shri MOHAN SINGH PARIHAR MY Date of birth is 07/11/1979.Please help me if you can because i have to file my I-tax return for 2013-14 MY new mail ID is ksparihar7111979@gmail.com and my cell no. is 8449667594 & 9411189572.
    Please help me to reset my password.

      Reply
  16. mahesh says:

    VS RATHORE:
    0ct 30, 2013
    name:VS RATHORE
    father name:RAWAT SINGH
    pan no:AHJPR9820P
    DATE OF BIRTH:07-07-1961
    PLEASE SEND ME ID AND PASS WORD, SIR IFORGET THE ID AND PASSEORD
    THANK YOU SIR.MY E.MAIL ID IS:maheshbhalothia@gmail.Com my cell no 83488047847

      Reply
  20. Dhanna lal sharma says:

    my pan card no-BBKPS1643H. I FOORGET MY EFILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD FOR SUBMITTING MY IT ERETURN FOR THE CURRECT YEAR

      Reply
  25. SITANSU DEBNATH says:

    I FORGET MY E FILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD FOR SUBMITTING MY IT E RETURN FOR THE CURRENT YEAR

    PAN : ADBPD8748E
    NAME : SITANSU DEBNATH
    FATHER NAME : MADAN MOHAN DEBNATH
    D/O/B : 20/02/1963
    ADDRESS : JAGADISHPUR HAT, PO- JAGADISHPUR HAT, DIST.- HOWRAH – 711328
    E-MAIL ID : idoftarak@gmail.com
    MOBILE NO. 9230851160

      Reply
  27. Malkiat Singh says:

    My PAN card NO. iS AJQPG7192N I FORGET MY E FILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD FOR SUBMITTING MY IT E RETURN FOR THE CURRENT YEAR

    Name – Malkiat Singh
    Father Name- Gurubachan Singh Ghotra
    D.O.B.- 07/10/1970
    Mobil No. – 7696343885
    Permanent Address – vill.Brahaman Majara,Post office-Panjalasa,Dist.-Ambala,Harayana,PIN- 134203
    Place of issue- Jaipur,Rajasthan

      Reply
  29. shakeel ahmed says:

    Name Shakeel Ahmed
    S/O Amir Ahmed
    R/o B-933, Gali No-19,North Ghonda, Delhi-110053.
    PAN-AGZPA7906L
    Ph No- 9818500645

    please give me my password for ITR File A/Y- 2013-14

      Reply
  31. MANISH KUMAR SHARMA says:

    NAME-MANISH KUMAR SHARMA
    NAME-MANISH KUMAR SHARMA
    PAN-BWTPS6577A
    FATHERS MAME-BANWARI LAL SHARMA
    DOB-02/06/1988
    ADD-PLOT NO.80,SHREE HARIHAR VIHAR COLONY
    VILL-MACHARA,POST-NINDER,VIA-VKIA,TEH-AMER
    JAIPUR-302013
    BANKA/C NO-1586000100174692
    E MAIL-bhanwar.sharma955@gmail.com
    mob no.-9001696514

      Reply
  32. MADHU CHAUHAN says:

    NAME-MRS.MADHU CHAUHAN
    PAN NO-AWUPM1282A
    FATHERS NAME-MR.RAMDAYAL SOLANKI
    D.O.B.-02/02/1977
    ADD-963KA,PURVIYON KA MOHALLA WARD NO.22
    SANGANER JAIPUR
    PIN CODE-302029
    BANK A/C NO.678001435451
    MOBILE NO.9001696514

      Reply
  36. DHEERAJ KUMAR NAUTIYAL says:

    Sir/Madam

    Please reset the password for the following
    PAN: AFQPN6205D
    First Name: DHEERAJ
    Middle Name: KUMAR
    Last Name: NAUTIYAL
    Date of Birth 15-09-1974
    Father’s First Name: DEVI
    Father’s Middle Name: DUTT
    Father’s Lastname Name: NAUTIYAL
    Address: VILLAGE RASOLPUR POST VIKASNAGAR DEHRADUN 248125
    Mobile:9458104060
    email: vinodloharna@gmail.com

    Regards DHEERAJ KUMAR NAUTIYAL

      Reply
  37. DHEERAJ KUMAR NAUTIYAL says:

    Sir/Madam

    Please reset the password for the following
    PAN: AFQPN6205D
    First Name: DHEERAJ
    Middle Name: KUMAR
    Last Name: NAUTIYAL
    Date of Birth 15-09-1974
    Father’s First Name: DEVI
    Father’s Middle Name: DUTT
    Father’s Lastname Name: NAUTIYAL
    Address: VILLAGE RASOLPUR POST VIKASNAGAR DEHRADUN 248125
    Mobile:9458104060
    email: vinodloharna@gmail.com

    Regards DHEERAJ KUMAR NAUTIYAL

      Reply
  39. JIGNESH BHOJAK says:

    Dear Sir,

    PAN NO AMQPB2080D
    PAN HOLDER NAME : JIGNESH BHOJAK
    FATHER NAME; YASHVANTLUMAR BHOJAK
    DATE OF BRITH : 29/08/1985
    REGISTER PAN ADDRESS; 85/1020 , PANCHVATI APPARTMENT, NR AKASH GANAG PETROL PUMP, SOLA ROAD, NARANPURA, AHMEDABAD-380013
    M NO 09099038789

      Reply
  40. B K SUMATHI says:

    Dear Sir/Madam,

    Please reset the password. The information as follows:

    PAN Number :ADFPS1957C

    PAN HOLDERS NAME : BALLA KRISHNAMURTHY SUMATHI

    DATE OF BIRTH : 06/05/1967

    FATHERS NAME : KRISHNAMURTHY

    REGISTERED ADDRESS :
    NO 222 SUMUKHA SRINIDHI SPRINGS 3RD CROSS 12TH MAIN UTTARAHALLI BANGALORE – 560 061.

    Thanks & Regards
    Madhukar Raj

      Reply
  41. Mulani amin nabilal says:

    MY PAN NO AKBPM8218P. I have forgotten my log in password for IT site incometaxefilingindia. gov.in. I did file my ITR for AY 12-13 however I dont have the acknowledgement (ITR V) & i dont emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.MY new email id is sgaware1@gmail.com
    Guys if anyone has faced this situation please help as I need to file my ITR for this AY.
    NAME: MULANI AMIN NABILAL
    FATHER NAME: NABHILAL SHABUDDIN MULANI
    DATE OF BIRTH : 15/09/1980
    NEW EMIAL ID :- sgaware1@gmail.com
    Mob:7775954481
    Address: sr no 18
    mulani chalvitthaiwadi
    akurdi
    Pin-411035
    maharashtra

      Reply
  42. GOPESH PANDEY says:

    TICKET NO – 2470016

    I have not registered my PAN on it site, though it showing that PAN already registerd.please help me for register my login ID & PASSWARD for return file.

    name- gopesh pandey
    father’s name-lalta prasad pandey
    D.O.B-15.10.1970
    PAN NO – BAJPP9821J
    email – gopesh_pandey2003@yahoo.co.in

      Reply
  43. GIRISHKUMAR says:

    I am unable to open password Please send my password at my email id :dev_cons.1230@yahoo.in

    PAN NO.:- AHNPP1438K
    PAN HOLDER’S NAME:- GIRISHKUMAR GULABBHAI PATEL
    D.O.B : 03/05/1967
    Fathers Name: GULABBHAI PATEL
    PAN ADDRESS :- AT.& PO. VAV, TA. KAMREJ, SURAT.
    STATE :- GUJARAT
    CONTACT NO : 9277509259

      Reply
  44. ARUKSHABEN says:

    I am unable to open password Please send my password at my email id :dev_cons.1230@yahoo.in

    PAN NO.:- AHVPP7299N
    PAN HOLDER’S NAME:- ARUKSHABEN CHIMANBHAI PARMAR
    D.O.B : 25/10/1969
    Fathers Name: CHIMANBHAI NARANBHAI PARMAR
    PAN ADDRESS :- AT.& PO. VAV, TA. KAMREJ, SURAT.
    STATE :- GUJARAT
    CONTACT NO : 9277509259

      Reply
  45. VIMALBHAI says:

    I am unable to open password Please send my password at my email id :dev_cons.1230@yahoo.in

    PAN NO.:- AHRPR2986G
    PAN HOLDER’S NAME:- VIMALBHAI BHANESH RAYTHATHA
    D.O.B : 06/01/1974
    Fathers Name: BHANESH P. RAYTHATHA
    PAN ADDRESS :- G-12, SHRINATHJI COMPLEX, KAMREJ CHAR RASTA, SURAT.
    STATE :- GUJARAT
    CONTACT NO : 9277509259

      Reply
  50. A MYTHEEN says:

    Hello Guru I request to u for reset my password below mention person details:
    Name : Y RAJKUMAR
    Father’s Name: YOGARAJAN
    D O B : 29/10/1977
    Address : No: 87, Srivari Gardens,
    Sathy Main Road,
    Kurumbapalayam,
    coimbatore – 641107

      Reply

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