In the course of international trade, situations often arise where goods exported from India are returned by the foreign buyer due to various reasons such as quality concerns, order cancellations, or commercial disputes. While such cases may be commercially manageable, they pose significant compliance challenges under India’s Goods and Services Tax (GST) framework—especially when the exporter has already claimed a refund of the Integrated Goods and Services Tax (IGST) paid at the time of export. A frequently asked question in this context is whether the exporter can issue a GST credit note for such returned goods. As per the current provisions of GST law and administrative practice, the answer is in the negative.
Exports are treated as zero-rated supplies under Section 16(1)(a) of the Integrated Goods and Services Tax Act, 2017, which provides exporters with two options:
- Export without payment of IGST under a LUT (Letter of Undertaking) and claim refund of unutilized Input Tax Credit (ITC), or
- Export on payment of IGST and claim refund of the tax so paid.
In the second scenario, once the exporter pays IGST on the invoice and successfully exports the goods, the refund is processed through the Customs-GST portal integration under Rule 96 of the CGST Rules, 2017, based on the shipping bill and invoice data auto-validated on the ICEGATE system.
On the other hand, Section 34(1) of the Central Goods and Services Tax (CGST) Act, 2017 permits a registered person to issue a credit note when:
The taxable value or tax charged in the original tax invoice exceeds the actual taxable value or tax payable;
- The goods are returned by the recipient; or
- The goods or services are found to be deficient.
However, this provision is primarily designed for adjustments within the domestic GST framework, where the recipient is a registered person under GST. In export transactions, the foreign buyer is located outside the taxable territory of India and is not registered under the Indian GST law, thereby making the issuance of credit notes under Section 34(1) inapplicable in such cases.
Further, Section 34(2) mandates that any credit note issued must be reported in the GST return for the month in which it is issued but not later than 30th November following the end of the relevant financial year (as amended by the Finance Act, 2022), or the date of filing the annual return, whichever is earlier. However, even within this prescribed timeframe, the law does not provide for reversal or adjustment of an export invoice against which a refund of IGST has already been sanctioned.
Moreover, there is no mechanism in the GST portal to map a credit note to an export invoice post-refund. Neither is there any provision to re-credit the IGST amount refunded into the electronic credit ledger or cash ledger of the exporter. Therefore, in such cases, the issuance of a GST credit note serves no legal or functional purpose and is non-compliant with GST regulations.
If goods exported on payment of IGST are returned by the foreign buyer, they must be treated as re-imports under the provisions of the Customs Act, 1962. The exporter is required to file a Bill of Entry and bring the goods back into India while paying applicable customs duties and taxes as may be leviable on the re-import.
From a GST standpoint, there is no reversal of the original export supply, and the IGST refund already disbursed remains final and non-adjustable under the GST framework. Consequently, a GST credit note cannot be issued or used to reverse the transaction or liability.
To address the financial impact of such returns, the exporter may issue a commercial credit note to the foreign buyer. Although such a document holds no relevance under the GST law, it can serve as a valid accounting instrument for recording financial adjustments and facilitating contractual settlements between the exporter and the overseas customer.
Conclusion:
A GST credit note cannot be issued for returned export goods where IGST refund has already been claimed and processed, owing to the absence of any legal provision for refund reversal or tax liability adjustment through such credit notes. Exporters should instead rely on the appropriate Customs re-import process and, where required, issue non-GST commercial credit notes for accounting reconciliation. Proper documentation and compliance with customs and commercial laws are essential to handle such situations efficiently.

