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Goods and Services Tax (GST) department has addressed technical challenges that affected the e-way bill generation process on December 31, 2024. As a result of these issues, the extension window for e-way bills expiring at midnight on December 31, 2024, has been extended until midnight on January 1, 2025. Taxpayers and transporters are encouraged to use the “Extend EWB” facility on the portal to extend their expired e-way bills. Additionally, businesses and transporters who moved goods on December 31, 2024, without generating e-way bills due to these technical difficulties are instructed to generate the required e-way bills on January 1, 2025, using the portal. The GSTN team requests cooperation in complying with the e-way bill requirements and offers assistance through the helpline or the portal’s support page.

Goods and Services Tax
Government of India, States and Union Territories

Advisory to Taxpayers on Extension of E-Way Bills Expired on 31st December, 2024

Jan 1st, 2025

It is hereby informed that the technical challenges encountered in the e-way bill generation process have been resolved, and the portal is now functioning smoothly. In connection with the technical issues faced earlier, the following facilitation measures have been put in place:

1. Extension of Expired E-Way Bills:

(a) As per the existing procedure, e-way bills that expired at midnight on 31st December, 2024, could be extended either within 8 hours prior to the expiry or 8 hours after the expiry..

(b) Due to the technical glitch, this process was disrupted. To mitigate the impact, the window period for extending the e-way bills expiring on 31st December, 2024, has been extended up to 1st January, 2025, midnight. Taxpayers and transporters are advised to utilize the “Extend EWB” facility on the portal to extend these e-way bills, if required.

2. Generation of E-Way Bills for Goods Moved During the Glitch:

(a) payers and transporters who moved goods on 31st December 2024 without generating e-way bills due to the technical issues are hereby advised to generate the necessary e-way bills on 1st January 2025 using the existing facility on the portal.

Your cooperation in ensuring compliance with the e-way bill requirements is appreciated. For any assistance, taxpayers may contact the helpline or visit the portal support page.

Thanking You,
Team GSTN

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