Discover what ISO 9001:2015 entails, its benefits, principles, and how to get certified. Enhance your organization’s quality management system and performance.
The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. Out of which ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS).
9001:2015 is a standard that specifies the requirements for a quality management system (QMS). It is the most widely used QMS standard in the world, and it is designed to help organizations of all types and sizes improve their quality management systems and ultimately their overall performance. It is the most popular standard in the ISO series and the only standard in the series to which organizations can certify.
The current version of ISO was released in September 2015. ISO 9001:2015 is a revised version of the previous standard, ISO 9001:2008. The new standard places a greater emphasis on risk-based thinking, context of the organization, and the integration of the QMS into the organization’s overall business processes.
1. Who should apply for ISO 9001:2015 revision?
2. What are the benefits of ISO 9001:2015?
3. What Quality Management Principles does ISO 9001:2015 Cover?
4. How to we get ISO 9001:2015?
1. WHO SHOULD APPLY FOR ISO 9001:2015 REVISION?
ISO 9001:2015 can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
Every Organisation should apply for ISO 9001:2015 relating to quality management system, which will help them in achieving following benefits
2. BENEFIT OF ISO 9001
- Using ISO 9001:2015 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.
- the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements;
- Enhanced trust and collaboration throughout the organization
- facilitating opportunities to enhance customer satisfaction;
- Increased customer value
- Increased customer satisfaction
- Improved customer loyalty
- Enhanced repeat business
- Enhanced reputation of the organization
- Expanded customer base
- Increased revenue and market share.
- improved understanding of the organization’s quality objectives by people in the organization and increased motivation to achieve them
- addressing risks and opportunities associated with its context and objectives;
- the ability to demonstrate conformity to specified quality management system requirements.
3. WHAT QUALITY MANAGEMENT PRINCIPLES DOES ISO 9001:2015 COVER?
ISO 9001:2015 is based upon certain principles and the covers following aspects
- Requirements for a QMS, including documented information, planning and determining process interactions.
- Responsibilities of management.
- Management of resources, including human resources and an organization’s work environment.
- Product realization, including the steps from design to delivery.
- Measurement, analysis, and improvement of the QMS through activities like internal audits and corrective and preventive action.
QUALITY MANAGEMENT PRINCIPLES
The standard is based on a seven quality management principles are,
QMP 1 – Customer focus
QMP 2 – Leadership
QMP 3 – Engagement of people
QMP 4 – Process approach
QMP 5 – Improvement
QMP 6 – Evidence-based decision making
QMP 7 – Relationship management
These principles are not listed in priority order. The relative importance of each principle will vary from organization to organization and can be expected to change over time.
How Do you get ISO 9001:2015?
To get and start your ISO Journey, an organization must demonstrate that it has implemented a QMS that meets all the requirements of the standard, and that it is effectively managing its processes and continually improving its performance.
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CS Kanchan Gupta, founder of Saras Juris Law and can be contacted at Info@sarasjurislaw.com or can access at www.sarasjurislaw.com ).
Disclaimer: The entire contents of this document have been prepared based on relevant provisions and as per the information existing at the time of the preparation. Although care has been taken to ensure the accuracy, completeness and reliability of the information provided, I assume no responsibility, therefore. Users of this information are expected to refer to the relevant existing provisions of applicable Laws. The user of the information agrees that the information is not a professional advice and is subject to change without notice. I assume no responsibility for the consequences of use of such information.
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