pri FASTag Device Malfunctioning – You don’t need to pay any toll fee FASTag Device Malfunctioning – You don’t need to pay any toll fee
If a vehicle user with a valid, functional FASTag or any such device with sufficient balance in the linked account crossing a fee plaza installed with Electronic Toll Collection infrastructure, is not able to pay user fee through FASTag or any such device owing to malfunctioning of Electronic Toll Collection infrastructure, the vehicle user shall be permitted to pass the fee plaza without payment of any user fee. An appropriate zero transaction receipt shall be issued mandatorily for all such transactions

MINISTRY OF ROAD TRANSPORT AND HIGHWAYS
NOTIFICATION
New Delhi, the 7th May, 2018

G.S.R. 427(E).-In exercise of the powers conferred by section 9 of the National Highways Act, 1956 (48 of 1956), the Central Government hereby makes the following rules further to amend the National Highways Fee (Determination of Rates and Collection) Rules, 2008 namely: ‑

1. Short title and commencement.-(1) These rules may be called the National Highways Fee (Determination of Rates and Collection) Amendment Rules, 2018.

(2) They shall come into force on the date of their publication in the Official Gazette.

2. In the National Highways Fee (Determination of Rates and Collection) Rules, 2008 (hereinafter referred to as the principal rules), in rule 2, in sub-rule (1) after clause (hc), the following clause shall be inserted, namely: –

`(hd) “Electronic Toll Collection Infrastructure” means set of equipment comprising of hardware and software which shall facilitate electronic collection of user fees;’.

3. In the principal rules, in rule 6, in sub-rule (3), after the second proviso, the following proviso, shall be inserted, namely:‑

“Provided also that if a vehicle user with a valid, functional FASTag or any such device with sufficient balance in the linked account crossing a fee plaza installed with Electronic Toll Collection infrastructure, is not able to pay user fee through FASTag or any such device owing to malfunctioning of Electronic Toll Collection infrastructure, the vehicle user shall be permitted to pass the fee plaza without payment of any user fee. An appropriate zero transaction receipt shall be issued mandatorily for all such transactions”.

[F. No. H-25016/1/2014- Toll (Vol.11)]

DAKSHITA DAS, Jt. Secy.

Note : The Principal rules were published in the Gazette of India, Part II, Section 3, Sub-section (i) vide notification number G.S.R. No. 838(E), dated the 5th December, 2008 and subsequently amended vide G.S.R. No. 950(E), dated the 3rd December, 2010; G.S.R. No. 15(E), dated the 12th January, 2011; G.S.R. No. 756(E), dated the 12th October, 2011, G.S.R. No. 778(E), dated the 16th December, 2013; G.S.R. NO. 26(E), dated the 16th January, 2014; G.S.R. No. 831(E) dated the 21st November, 2014; G.S.R. No. 02(E), dated the 29th December, 2014; G.S.R. No. 220(E), dated the 23rd March, 2015; G.S.R. No. 585(E), dated the 8th June, 2016, G.S.R. No. 1114(E), dated 2nd December, 2016 and G.S.R. No. 248(E), dated 14th March, 2017.

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One Comment

  1. SANJAY BAPAT says:

    I had an experience that the fastag is not applicable in mumbai city entry point (as per the rule said by tax collections companies at entry point) please clarify the rules

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