As we all know that Government is insisting to move towards digitization, be it in any sector whether it is Financial, Education or even for that matter Agriculture. Government has also asked to bring to their notice the issues being faced by general public so that genuine reforms can be initiated.
In fact general customers do not have any problem with any matter except when Bank raises MAB as after raising MAB, they start charging non maintenance charges i.e. in case anyone violates that requirement – which becomes very expensive for ordinary customers.
As we all know in India, there are many senior aged citizens who are not a part of Digitization i.e. they do not use Internet, emails, social media networks etc. Almost each household would have some sorts of Loans with a Bank or any other loan disbursement institutions and these senior citizens also form a part of these loans.
In this digitilsed era still BANKS ARE NOT IN A POSITION to convey their customers on attaining the senior age that senior age benefits can be extended hence visit bank to understand on this.