Concerned over rising incidents of cyber crime, the Reserve Bank of India has suggested banks to put in place a strong whistle blowing system as well as reward employees who help prevent frauds. Appropriate mechanisms need to be established in banks…including transaction monitoring teams in banks and to investigate them (disputes or suspicions raised by stakeholders) thoroughly. Banks should have a well publicised whistle blowing mechanism, RBI said.
This suggestion is part of the central bank’s guidelines on information security, electronic banking, technology risk management and cyber frauds.
RBI further said that employee awareness is crucial to fraud prevention.
“A positive way of creating employee awareness is to reward employees who have gone beyond their call of duty, and prevented frauds. Awards may be given to employees who have done exemplary work in preventing frauds,” the RBI said.