How to use verify bulk PAN/TAN service- FAQs

Q.1 Who can use the verify bulk PAN/TAN service?

Ans. The Verify Bulk PAN/TAN service is available to external agencies (government and non-government), including the Central Government, State Government Departments or undertakings, recognized autonomous bodies, RBI-approved Banks or Financial Institutions who register as an external agency on the e-Filing portal.

Q.2 If I am a private company/entity or an individual taxpayer, can I avail the Verify Bulk PAN/TAN service?

Ans. No. This service is only available to certain external agencies. In addition, those agencies need to be registered on the e-Filing portal as an external agency after providing additional proofs (e.g., signed requisition letter), and can use services available to external agencies post approval from DGIT (Systems).

Q.3 What does the Verify Bulk PAN/TAN service allow agencies to do?

Ans.With the Verify Bulk PAN/TAN service, external agencies can:

  • Upload bulk PAN/TAN query templates to verify PAN/TAN on the e-Filing portal
  • View previous token details on the e-Filing portal

Q.4 Can I upload Bulk PAN and TAN query at one go in the same file/template?

Ans.No. You need to select either type of query you want to upload at a time: Bulk PAN Query or Bulk TAN Query. There isn’t an option to do both at one go – You need to upload both templates separately under Bulk PAN Query and Bulk TAN Query.

Q.5 Can I upload a PDF/XML of Bulk PAN/TAN Query?

Ans. No. You need to download the separate templates for PAN and TAN respectively from the e-Filing portal (Login > Verify Bulk PAN/TAN > Download template). You need to use the template associated with each type of query – You cannot use any other file format. Fill in a maximum of 100 queries in the template, then click validate so that errors can be corrected (if any). Then, generate the JSON for uploading on the e-Filing portal.

Q. 6 What is the maximum number of queries in one bulk verification file?

Ans.You can add a maximum of 100 queries in one bulk verification file.

Q.7 What are the types of responses provided by ITD in a the process of verifying bulk PAN/TAN query?

Ans.The details from the uploaded PAN/TAN query will be verified with the details in the CBN database, and recorded in a .csv file for every token. For PAN queries, the details verified are: PAN, First Name, Middle Name, Last Name, DOB/Date of Incorporation, Gender, Name of Organization (if applicable). For TAN queries, the details verified are: TAN, First Name, Middle Name, Last Name, Name of Organisation, Organisation PAN.

The response is a Yes/No value against every detail (Name, gender, etc.) indicating whether it matches with the database. For example, if the PAN/TAN entered by the agency in the query matches with the PAN/TAN master, the value will display “Yes”. If there is no match with the PAN database, you will get the message “PAN does not exist.” Similarly, if the first name, date of birth, or other details like organization name do not match, there will be a “No” output response against that detail.

Q.8 Is there a daily limit to the number of PAN/TAN verifications on the e-Filing portal?

Ans.No, there is no daily limit. You can upload up to 100 PAN/TAN queries at once, and then upload another 100 after that, and so on.

Q.9 For how much time is the verify bulk PAN/TAN service valid once registered as an external agency?

Ans. Once registered on the e-Filing portal, the verify bulk PAN/TAN service is valid for as long as the registration as an external agency is valid.

How to use verify bulk PAN/TAN service- Manual

1. Overview

The Verify Bulk PAN / TAN service is available only to external agencies. External agencies include the Central Government, State Government Departments or undertakings, recognized autonomous bodies, RBI-approved Banks or Financial Institutions. Once registered as an external agency on the e-Filing portal, they can avail certain services upon approval (such as bulk PAN / TAN verification services). This service enables external agencies (post-login) to:

  • Upload bulk PAN / TAN query templates to verify PAN / TAN on the e-Filing portal
  • View previous token details on the e-Filing portal

2. Prerequisites for availing this service

This service is only available for external agencies, who should:

  • Be a registered user on the e-Filing portal (with a valid user ID and password)
  • Download the latest template for Bulk PAN / TAN query from the e-Filing portal (using this service)

3. Step-by-Step Guide

Step 1: Log in to the e-Filing portal using your user ID and password.

Step 2: Click Verify Bulk PAN / TAN > Verify Bulk PAN / TAN.

You can either upload a bulk PAN / TAN query, or view the status of tokens generated previously. In case you want to:

Upload Bulk PAN / TAN Query Refer to Section 3.1
View Previous Token Details Refer to Section 3.2

3.1 Upload Bulk PAN / TAN Query

Step 1: Click Download Template associated with the query (PAN / TAN) you select.

Note: Separate JSON templates will be provided to verify the Bulk PAN and Bulk TAN query.

Step 2: Once you have filled the template and generated the JSON file for upload, select the type of query you want to upload: Bulk PAN Query or Bulk TAN Query, click Attachment and select the relevant file from your computer.

Step 3: Once your file is attached, click Upload.

Note: In a single JSON file, only 100 PAN / TAN records can be uploaded.

On successful upload, a token number is generated. A success message is displayed along with the Transaction ID and a Token Number. Please keep a note of the Transaction ID and Token Number for future reference. You will also receive a confirmation message on your email ID registered on the e-Filing portal.

3.2 View Previous Token Details

Step 1: To view the details and status of tokens generated, click Previous Token Details.

You will be able to view the life cycle of tokens (Query Submitted / Query Processed), along with the current status (Processed / Pending).

Note: You can filter your queries by clicking the button with a funnel symbol on the top-right corner above the token details listing.

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Step 2: If you wish to download the verified details of a particular query, click Download File on the token. You will get a .csv format file downloaded on your computer.

The details from the bulk PAN / TAN query you uploaded will be verified with the details in the CBN database, and recorded in a .csv file for every token. In the .csv file you download, you will be able to see which details match, and if the PAN / TAN exists in the database.

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