One, every day hears of cyber crimes from all persons/web sites and gets baffled. If I am affected by a cybercrime, what should I do? This question has been amply answered by the following central government portal:
https://www.cybercrime.gov.in/Webform/Citizen_Manual.aspxCyber Crime Portal
https://cybercrime.gov.in
Let me introduce you to its various facets to corner all cybercrimes.
What are the cybercrimes, we are talking about?
They are………
(The list is from the website with its own identification)
Cyber Bullying/Stalking/Sexting.
E-Mail Phishing.
Email Hacking.
Fake/Impersonating Profile
Impersonating Email
Online Job Fraud
Online Matrimonial Fraud
Profile Hacking
Provocative Speech
Intimidating Email
REPORT ONLINE FINANCIAL FRAUD
Business Frauds/Email Takeover
Debit/Credit Card Fraud/SIM Swap Fraud
E-Wallet Related Fraud
Fraud Call/Vishing
Internet banking Related Fraud.
REPORT RANSOMWARE
Ransomware
REPORT HACKING
Unauthorized Access/Data Breach
Website Related/Defacement
REPORT CRYPTOCURRENCY CRIME
Cryptocurrency Related Fraud
REPORT ONLINE TRAFFICKING
Online Trafficking
REPORT ONLINE GAMBLING
Online Gambling.
The above list is of illustrative in nature and one can report under any of the above categories by following the detailed procedure. The next valid question is how to report a complaint?
Let me give the steps required in this regard.
How to lodge a complaint?
STEP 1: NAVIGATE TO REPORT OTHER CYBER CRIME SECTION
2. LOGIN FOR REPORTING A COMPLAINT
3. SELECT CATEGORY AND SUB-CATEGORY OF COMPLAINT
4. PROVIDE INCIDENT DETAILS
5. PROVIDE SUSPECT DETAILS
6. PROVIDE COMPLAINANT DETAILS
7. PREVIEW & SUBMIT
8. GENERATE PDF OF REPORTED COMPLAINT.
The above steps are covered under the pages 8-14.
INFORMATION REQUIRED FOR REPORTING OF CYBERCRIME COMPLAINTS-CATEGORIE/SUB-CATEGORIE is covered on page 16.
Pages 16 through 52 enormously cover the following topics.
REPORT ONLINE AND SOCIAL MEDIA RELATED CRIME on page 16
REPORT ONLINE FINANCIAL FRAUD on page 31.
REPORT RANSOMWARE on page 42.
REPORT HACKING on page 44.
REPORT CRYPTOCURRENCY CRIME on page 47.
REPORT ONLINE TRAFFICKING on page 49
REPORT ONLINE GAMBLING on page 50.
REPORT ANY OTHER CRIME on page 52.
Let us actually get into one situation and see how the situation is handled.
Annexure on page 56 is required to be studied though I have tried to cover it earlier too.
Category |
sub category |
CHILD PORNOGRAPHY (CP)/CHILD SEXUAL ABUSE MATERIAL (CSAM) | NA |
RAPE/GANG RAPE(RGR)-SEXUALLY ABUSIVE CONTENT | NA |
SEXUALLY EXPLICIT CONTENT | NA |
SOCIAL MEDIA RELATED CRIMES
SUB CATEGORIE
ONLINE FINANCIAL FRAUD
Sub categories
DEBIT/CREDIT CARD FRAUD INTERNET BANKING RELATED FRAUD BUSINESS FRAUDS/EMAIL TAKEOVER FRAUD CALL/VISHING E-WALLET RELATED FRAUD SIM SWAP FRAUD
Hacking
Sub category
UNAUTHORISED ACCESS/DATA BREACH WEBSITE RELATED/ DEFACEMENT
CRYPTOCURRENCY RELATED CRIME
Sub category
CRYPTOCURRENCY RELATED FRAUD
ONLINE TRAFFICKING: SUB CATEGORY: ONLINE TRAFFICKING
ONLINE GAMBLING SUB CATEGORY: ONLINE GAMBLING
ANNEXURE B: HELP
It starts from page 57 to 74 with various help like how to upload any evidence on portal, Using a mail app on a Mac, how to save an email in PDF Etc.
Annexure C contains sample of evidences.
Some for your information and knowledge. From page 75.
To report a complaint user shall have following evidence/information details may include, but not limited to:
- Copy or screenshot/s of alleged contents/profile
- Screenshot copy of URL of alleged contents
- Alleged and user Email ID, Contact details
- Bank statement from the concerned bank
- Take a copy or screenshot/s of SMSs received related to the alleged transactions
- Copy of your ID proof and address proof as shown in the bank records
- Contents should be in both hard & soft forms
- Email should be taken from the original receiver. Copy of the forwarded email should be avoided
- Full Header of the alleged email (prefer .eml format)
- Copy of email and header should be in both hard & soft forms
Let me quote sample evidence starting from page 75 to 91 to know the actual evidence under each category.
Now let us know the working of the portal and its utility.
This portal facilitates a person to report any kind of cybercrime under various available category and sub-category, including cybercrimes affecting women and children.
There is a dedicated section ‘Learn about Cybercrime’ on the home page of cybercrime.gov.in portal under which you can find out description of various type of cybercrime that can be reported through this portal.
How does one lodge a complaint?
Assignment of a reported complaint to a State/UT is done on the basis of the address of the complainant.
How do I track my complaint?
For future tracking of the complaint, the complainant will receive a complaint ID on the registered mobile number and e-mail address. This complaint ID is not an FIR number but is a confirmation of registration of complaint on the portal.
What is the role of the state/UT?
The jurisdictional State/UT law enforcement agency will also send the update of action taken on the registered mobile number and e-mail ID.
Sorry, I am not happy with the progress made by my state?
In case complainant is not satisfied with the action taken by the State/UT law enforcement agency he/she can reach out to grievance officers of the concerned State/UT.
He/she must log into the account allotted to know the progress made periodically.
Conclusion
Yes, you will be happy to know that Ministry of Home Affairs, Government of India has set up ‘Indian Cyber Crime Coordination Centre (I4C)’ to deal with cybercrimes in a coordinated and comprehensive manner. Perhaps, the best and most useful website with unique examples describes its utility. The best website ever seen by me in actual utility with a large number of actual examples.
Every one of us must enter the actual website and learn its immense use to all the citizen. I am thankful to the officials, the ministers and any one connected to home ministry who made this website a reality. They have done a great service to the nation.
Disclaimer: The contents of this article are for information purposes only and do not constitute an advice or a legal opinion and are personal views of the author. It is based upon relevant law and/or facts available at that point of time and prepared with due accuracy & reliability. Readers are requested to check and refer relevant provisions of statute, latest judicial pronouncements, circulars, clarifications etc. before acting because of the above write up. The possibility of other views on the subject matter cannot be ruled out. By use of the said information, you agree that Author/Tax Guru is not responsible or liable in any manner for the authenticity, accuracy, completeness, errors, or any kind of omissions in this piece of information for any action taken thereof. This is not any kind of advertisement or solicitation of work by a professional
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