With the deployment of Income Tax Portal 2.0, the stakeholders have been facing a lot of issues, one of the same being in respect to filing of the Income Tax Returns. While filing the return of income there has been an issue faced in respect to Verification of the Income Tax return at the portal as for few of the cases the Name of person signing i.e. the Taxpayer is not appearing at the portal or in Utility. Further to add the trouble the cell for the Name of person signing is greyed out i.e. it shall be auto-populated with no option to fill.
One of the way around that I personally experienced is that, instead of selecting self you may select the other option such as “Authorized Signatory” from the dropdown (while selecting capacity in which return is signed) in the verification tab and then the greyed out cell shall allow you to fill name.
Once the details have been filled the option of Authorized signatory can be changed to Self again and you may be surprised that the name shall now appear under the greyed out option as you would have wanted it earlier. While I personally believe that name shall be auto-populated like PAN once the glitches are resolved however, in interest of the time for the taxpayers requiring their filed returns for AY 2021-22 can try the said option as a workaround till the glitch is solved from the back-end by the Income tax Department.
Hope the same helps !
Note: The same is basis the personal experience and shall not be considered as any solution/ advice of any sort, please check the details at your end before filing the return of income.
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Even after 4 days penalty for itr for late submission is not removed for AY 21-22.And if we select ‘NO’ button given below the Part TTI regarding foreign assets is not saved. No saving option is available. Anybody help me out. Addressed to incomtax grievance cell. No reply.
Hlo sir , yesterday i filed itr 4 ay 21-22 but its not showing under filed return.
Could you please help me sir what should i do??
While doing e-verification of my ITR-I return, I am getting tyhe foll error :
” ITR 1
Validation completed -1 Errors Found
Please click on respective error description to resolve the error and to proceed further
Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
S.No. Error Description Suggestion
1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.”
pl guide,
I am also facing the same problem for the last 15 days and tried to everify but when sumitted the return same error comes out Dont know how to solve .The gross income has been added in the schedules under the respective head of income
I am facing exactly same problem for the last fortnight.Will any expert guide how to get return verified
I am also facing same issue any solution you got
Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
S.No. Error Description Suggestion
1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.”
Same error, it’s been a month, any solution?
Sad that still same issues are there even after 2 months
same problem from the start day, no one to hear or tell the proper way, lodged 6 times grievances but no response .
waste of time everyday without no result
2 MONTHS HAVE GONE , WHAT THE GOVT. IS DOING FOR SUCH PROBLEMS FACING BY TAXPAYERS.
I never faced any such issues upto last financial year. Earlier IT website was maintained by Tata Consultancy Services (TCS). They did a wonderful service to IT Dept. But, now, NEW CONTRACTORS those who are maintaining the new IT website are collapsing not only the “Good Name” of IT Dept. but also they are creating BAD NAME to our respected modiji Government too. In my experience, upto last year i did Online ITR-1 for my client in Just 10 Minutes including E-Verify. But, now, i require to spend upto 2 and Half Hours for a simple ONLINE ITR-1 uploading. However, i inform you that OFFLIN JSON filing is working without any issues EXCLUDING uploading and E-Verify. I am facing below problems 1) TOO much delay to display the Login Page. 2) After Login, it displays the Dashboard with permanent irritation of update your profile / update your bank A/c and only 75% completion of your profile. 3) After spending a LONG hours system uploaded the file successfully. But the uploaded file was NOT displayed in Filed Return menu and also E-verify was not displayed under worklist / pending list menu. However, the next day it displayed under Filed Return Menu. However, still it is not displaying E-verify button in worklist / pending list. I selected E-verify under normal menu, and i clicked the button E-verify. I have been trying to click several time for the past 3 Days. But “Nothing Happened”. I tried Mozilla Firefox 90, Microsoft Edge 92 and also Internet Explorer 11. I am using original windows 7 professional with uptodate update of softwares.
Hamare modiji apne chaheto ko contract dilwa rahe hai aur ham aap janta ko iska bhugtaan karna pad raha hai,,, aese ghatiya pradhan mantri ki lat maro Modi ji mat kaho balke ghatiya modi kaho..
The Finance Minister does not seem to have any clue as to how resolve all those glitches. And, may be to restore the earlier Tax Filing Portal even for the time being might have become a big prestegious issue for her and also for the BJP ruled Govt.
I filed my return successfully on 27th of July’2021. However, failed to E-Verify the same. I tried every way, but failed. Before logging in, there is an option to e verify. I tried there. Received the OTP, inserted. And then pressed continue. It gave option for everify. I chose bank account ( I chose the bank a/c which is already validated). Now asked to press “my bank accounts”. As soon as I did that, it gave me a message that it is gimed out, despite I had 12 minutes time. I cleared all temp.files from laptop. I tried 3 times. Thereafter, a message appeared which says “You have crossed the limit of OTP receipt. Please try tomoroow”. Funniest thing is that even after trying thecsame way, the same message popped up. I am at loss, harassed and frustrated….It appears I have to send the filed form to Bangalore for physical verification. Never faced such glitches in eralier version…..
I am also facing the same message for the past 10 days.. I don’t know how to resolve this..
This trick is not final for e verification of ITR, as I shall give my opinion that both portal may plese be restored until new portal shall start trouble free.
This trick is not final for e verification of ITR, as I shall give my opinion that both portal may plese be restored until new portal shall start trouble free.
We have paid assessment tax less than 10000 during June for ay 21-22. However the system calculates interest and fee under 234B and 234C for assessment tax.Since before March more than 93% of the total tax has been paid for fy 20-21. Anyone
tells whether the interest charged is correct.
For those facing the following issues:
1. ITR verification – you may noted that I have recently filed returns where the verification has been done using EVC i.e. using Aadhar linked verification. Those facing verification issue may try the same once as I have not faced any issues while verifying through Aadhar based OTP.
2. For those still facing the error with bank, while the same has worked for me by removing and adding bank account, however, considering that a lot of taxpayers facing such issue, the same may be taken up by ITD from their end.
Additional problem that I have encountered is that the Long term Capital Gains exempt to the extent of INR 100,000, the tax is getting computed on same, please check the computation properly before filing. The issue was resolved only after I filled the data again from the scratch.
For queries you may reach out to me and would try my best to provide solution if available with me.
Sent this message in grievance but no reply for almost a week
Have been trying for 10 days to incorporate STCG details under Schedule 111A but cannot access, under Capital Gains it is always taking to 112A LTCG portion. Whereas I could incorporate the STCG quarterly breakup; hence there is a mismatch. PLEASE HELP.
Yes, even my bank accounts are not being validated. Without validation, I am not able to file EReturn. On top of that Department is now charging Penalty for late filing.
At the time of submission of ITR 1,Rs.5000-shown as penalty for late submission whereas the extended date is 30.09.2021.What to be done now.Pleasr guide.
At the time of submission of ITR 1,Rs.5000-shown as penalty for late submission whereas the extended date is 30.09.2021.
Unable to e-verify the ITR.
same issue for me…the new portal is shit…lot of bugs..
After many trials could file the itr 1 successfully. Downloaded the acknowledgement also. But unable to e verifty.
Even though extended last date of submission of itr 30th sep 21, income tax put penalty of rs.5000/- in the new portal Please all tax payers are requested to look into the matter
i am not able to file ITR 3
I am clicking on e verify button and it’s not responding.
I am also facing Same Issue
Facing same issue. E-Verify button not working at all.
Same cannot everify any return and not even able to download reciept of any year
I am clicking on e verify button and it’s not responding. Trying since couple of weeks and still the issue was not resolved and not sure why its happening with few users.
In declaration name could not enter. After changing authorised signatory to self it allows to enter the name. But again change to self, name disappears in itr2. The suggestion given by one person in comment doesn’t work out. Pl. help me out to file the return. Mail sent to income tax. No reply sofar.
ITR 1 submitted on 27.07.2021 and unable to e verify.
Error of please add bank name refuses to go away at time of validation of return. Although I have one account fully validated and EVC ready.
Same bank accounts showing validation in progress since last 15 days.I tried to delete the account which shows validation in progress but there is no option I need guidance how to solve this problem and finish my return.
My father deceased. As a legal heir of my father I wanted to file ITR for AY 2021-22.But the option to Register as Representative in the new portal is not made available. I am waiting since 2 months to file his ITR and another 2 months only is left. No proper guidance or assistance is given by IT Helpline. In previous version it was available. Still how long it takes. If not what is the other way or option to file ITR of a deceased person
yes, this is an issue and i believe they are sorting it out. totally absurd portal is the new one with full glitches. E verify button also does not work
Same issue facing. Unable to fill ITR on my husbands behalf. Getting below error while trying to click forget password for legal heir account :
Error : Something seems to have gone wrong while processing your request. Please try again. If error persists quote error number ITD-EXEC2002 when you contact customer care for quick resolution.
Should I rather directly submit ITR using his credentials ?
Figures reflecting in prefilled ITR1 for TDS amount is less than what is reflected in form 26AS. Income details in pre filled ITR 1 is shown as zero. Shame on the part of program developers. Previous e filing was customer friendly and smooth. Simplification of tax filing is made complicated
I am unable to login on site. It is hopeless. Earlier data autofill was not coming. Now login not coming. Unable to file teturn
Submitted ITR1 on 24/7/21 for e-verification but no reply has yet been received.
I am clicking on e verify button and it’s not evenngoing further
Unable to download acknowledgement
Also Unable to e verify
Ridiculous even after so many days
Very sad
The most useless user unfriendly site developed ny Infosys. The Previous e filing system was much better and there was no need to change it. Lotoif data entry and factual errots in personal details, pan data, ITR I prefilled first page regarding nane, DOB, gender, address etc. A very careless and silly mistakes.. i will tell about my grievence which is not resolved over 3 weeks.
Sent: Wed, 28 Jul 2021 at 12:38
Subject: IMPORTANT CIRRECTION OF MY DOB IN MY ITR 1 RETURNS PREFILLED PAGE
Dear Sir,
My date of birth (05-Mar-1946) is correctly appearing in my AADHAR, PAN as well as online under my Personal Details in Dashboard. However, when I go online to ‘File Income Tax Return’ in ITR-1 for AY 2021-2022, my date of birth is incorrectly pre-filled as 04-Mar-1946 under ‘Validate Your Pre-Filled Data’ (page 1 of ITR). Kindly make necessary corrections as my date of birth is 05-Mar-1946. I am unable to file my tax returns without correcting this.
PAN number: ACFPJ6147G
Contact number: +91 9895110347
AY: 2021-2022
Error screen shot: Please find attached
image.png
With Regards,
Raghavan Arasanipalai Jagannathan
I had same problem but it sorted itself and one fine day everything was normal. Maybe patience is needed
I have am not able to file return. A message keeps on flashing that I have already filed return and now I should file revised return. Then I shifted to offline utility for itr 2, but again the platform is not accepting return.
I am facing same issue. Tried both ITR1 and ITR 2
Any solution pls suggest
Working with the new website is a real-time persisting nuisance. Without download of JSON file return filing offline is not allowed, but when one can change the data, what’s the relevance of the download which contains as much errors rectification of which is also a nightmare. The officials of the Finance Ministry and Infosys should be tried for cruelty to tax payers.
It would be much better if the income tax department or the govt of India allow the taxpayers to file their return off line. I can file my return with in half an hour. This portal is totally useless.
Useless portal developed by Infosys. They should be made to pay penalty. As an IT company don’t they test that asis functionalities should work in new portal. They should sack the entire project team for doing a lousy job. Even after almost 2 months, they are yet to fix critical defects
After submitting the ITR, I found the downloaded itr form is blank.
Another problem faced is that in pre-filled form 2, there is no provision to enter data relating to long term capital gains (loss) in respect of units, which are not equity oriented and where no STT is paid. Department should address this issue. Further, pre-filled form 2 has only general information. Rest, assessee has to fillin.
Under the schedule CAPAITAL GAINS, select, from the sale of debentures or bonds which has not suffered STT and here, you should be able to compute long-term capital loss on account of securities mentioned above. Please try and let me know through this thread. With Best Wishes, Jagadeesh Bharadwaj
Validation error says Max amount can’t exceed 14 digits. Hyperlink is not activated for this error so can’t trace where this error exist. As such no amount entered or auto computed exceed 14 digits. Badly stuck at the fag end……
I did face similar problem while computing Capital Gains, particularly under the CELL -expenses incurred. Log-out, clear temporary files, caches etc., and re-try. It did work for me. Please let me know through this thread once done for the benefit of all others who may be facing similar problem.
Sir I tried as per Mr. Jagadeesh. But the error of “Maximum 14 digits is not cleared for me idespite of . clearing all the tempory files pl. find me a solution to filed the returns
For me everytime I try to e verify it throws errors of name mismatch between aadhaar and pan which is not at all the case. Unable to find a solution to it.
Validation error says Max amount can’t exceed 14 days.
Unfortunately hyperlink is not activated on this error so you can’t trace where this error has occurred. As such no amount entered or auto computed is seen exceeding14 digits. Badly stuck at the fag end…….
DID YOU GET IT RESOLVED SIR?I’M FACING THE SAME IN ITR 3 AS OF NOW.
Any Solution on above
Mr Nandan Nilekani along with the Infosys team assured the FM that the new portal will be fine more than a month ago,Still to see the same working without glitches.
In the profile, under bank accounts the same bank account is shown 2 times with validated sign. If we click details one shows validation pending. If we try to delete, account closed or deactivated to be selected. Both the options are not relevant. Actual is “duplicate” . Not sure how to deal.
May have to wait for the ITD to provide with the other options in this regard. Else may have to select one of the given option and keep screenshot for record to substantiate that any other option was not available and hence, were forced to select one of the options even though not relevant
Try to remove one account by exercising the option DEACTIVATED. There should not be any problem.
I am facing problem of a pre filled bogus account of three digit of SBI which I never filled up a d it is not validated. And I cannot remove an a count which is not validated. Can you suggest how such a count can be delited or removed.
Please raise Grievance at the portal for removing said account, though I have not personally faced such issue till now but at the times the resolution have been received from back-end team for other issues.
I am facing problem of a pre filled bogus account of three digit of SBI which I never filled up a d it is not validated. And I cannot remove an a count which is not validated. Can you suggest how such a count can be delayed or removed.
I AM A LEGAL CONSULTANTS OF INCOME TAX AND GST WORK FACING PROBLEM IN FILING OF INCOME TAX RETURN VERFICATION , LINK ADHAR AND STATUS OF LINK ADHAR IN NEW INCOME TAX PORTAL
Sir there is no doubt that glitches are innumerable and it shall take significant time before the Income Tax portal goes back to working fine.
Date of birth has simply drifted to minus one day. All have promised to correct it. But there is no solution. Editing it is not allowed. It is also picking up the wrong date from the Aadhar and PAN portals.
Please help!
Same problem is being faced by me. However, I was astonished when before filing my return, I looked at my Perview and Submit Page, it was still showing my wrong date of birth ie one day earlier than my actual DOB. I took the print of this page and PRINTED PAGE shows the correct DOB. Unimaginable thing. Screen shot shows wrong DOB whereas printed page shows correct DOB. I am still undecided as to weather I should submit my return or wait. Really perplexed. If you find any solution please write.
I AM ALSO FACING SAME ISSUE..PLEASE HELP
Error of please add bank name refuses to go away at time of validation of return. Although I have one account fully validated and EVC ready.
2 other bank accounts were validated earlier are showing validation in progress since last 3 days.I revalidated these 2 bank accounts to eliminate this bank name error. I need guidance how to solve this problem and finish my return.
Two Bank accounts “Validation in Progress” for 15 days . Unable to file ITR or delete the bank account. There is no edit option also. Please advise
I was facing many similar problems but on 26/7 I just tried filling a totally fresh return in online mode and it got submitted without any issue. It seems they’ve silently launched a new version with some schema changes on 21/7 without any announcement. Just try filling a totally fresh return online now. It may help.
Probably you are right Sir, filling new form afresh has solved for glitches appearing earlier in few of the cases. Those facing issue may try this option as well but no assurance on this being accurate solution, so proceed accordingly.
Online itr filling is not a work of common man. Even tax expert faces lot of problems.
True indeed there is lot of lag and glitches. Even the Tax experts are facing lot of issues and are taking every efforts to inform Department of such glitches to obtain quicker resolution but the same may take some time.
persons should always consult the proper professional for any important works instead of doing it on their own or through touts etc to be safe and secure
I removed bank accounts for which bank name error was shown and readded the same but now it’s showing validation in progress for almost a month and now I can’t delete also. One more thing, after uploading, I am unable to everify through net banking or bank account
I have given up wasting time. Whatever is applicable to one and all shall be for me also. Why waste time with this useless portal?
Hope the Government is serious about it
New developers have messed the complete site in this new version. It used to be excellent user friendly & smooth site in older version. Full of glitches & errors in new version. Government should take strict action on developers as almost all users are facing problems. I am fully frustrated, not able to e-verify till now. Tried all options but no success… Hope someone will take action sooner.
There are much more issues like cannot everify after we choose everify later option… server become too overloaded after 11…new registration.cannot be done..
Error of please add bank name refuses to go away at time of validation of return. Although I have one account fully validated and EVC ready.
2 other bank accounts were validated earlier are showing validation in progress since last 3 days.I revalidated these 2 bank accounts to eliminate this bank name error. I need guidance how to solve this problem and finish my return.
Hello, I am CA Shantanu Khandelwal from Nagpur. We were facing this same issue in some of our returns while filing the return in online mode. The way to fix this is to file the return using the offline utility. This can be downloaded from the portal and after installing it, download the JSON file from the online login where you have filled the return. This JSON file can be imported into the offline utility saving you time from having to make the return again in offline mode. After this, you can click on the validation rules, it will give the same error regarding the bank name. Click on the error, it will take you to another screen. Just click on the IFSC code in this screen and then click away anywhere else. The name of the bank will get filled in.
Please remove the bank account that is giving the validation error and re-add the same. The issue of bank name will get resolved. Validation for all accounts is not mandatory, you need one account that is validated for refund purposes so ensure that you select pre-validated account for refund.
Hope the same helps else you can connect with me for same.
Sir,
One account is already validated and EVC ready. 2 other bank accounts were validated but to remove the bank name error I put for revalidation. The error of bank name to be added persists.
It’s not happening..Same error occurs