With the deployment of Income Tax Portal 2.0, the stakeholders have been facing a lot of issues, one of the same being in respect to filing of the Income Tax Returns. While filing the return of income there has been an issue faced in respect to Verification of the Income Tax return at the portal as for few of the cases the Name of person signing i.e. the Taxpayer is not appearing at the portal or in Utility. Further to add the trouble the cell for the Name of person signing is greyed out i.e. it shall be auto-populated with no option to fill.
One of the way around that I personally experienced is that, instead of selecting self you may select the other option such as “Authorized Signatory” from the dropdown (while selecting capacity in which return is signed) in the verification tab and then the greyed out cell shall allow you to fill name.
Once the details have been filled the option of Authorized signatory can be changed to Self again and you may be surprised that the name shall now appear under the greyed out option as you would have wanted it earlier. While I personally believe that name shall be auto-populated like PAN once the glitches are resolved however, in interest of the time for the taxpayers requiring their filed returns for AY 2021-22 can try the said option as a workaround till the glitch is solved from the back-end by the Income tax Department.
Hope the same helps !
Note: The same is basis the personal experience and shall not be considered as any solution/ advice of any sort, please check the details at your end before filing the return of income.