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Income Tax

ITR Verification issue AY 2021-22 and a Solution

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With the deployment of Income Tax Portal 2.0, the stakeholders have been facing a lot of issues, one of the same being in respect to filing of the Income Tax Returns. While filing the return of income there has been an issue faced in respect to Verification of the Income Tax return at the portal as for few of the cases the Name of person signing i.e. the Taxpayer is not appearing at the portal or in Utility. Further to add the trouble the cell for the Name of person signing is greyed out i.e. it shall be auto-populated with no option to fill.

One of the way around that I personally experienced is that, instead of selecting self you may select the other option such as “Authorized Signatory” from the dropdown (while selecting capacity in which return is signed) in the verification tab and then the greyed out cell shall allow you to fill name.

ITR Verification issue AY 2021-22 and a Solution

Once the details have been filled the option of Authorized signatory can be changed to Self again and you may be surprised that the name shall now appear under the greyed out option as you would have wanted it earlier. While I personally believe that name shall be auto-populated like PAN once the glitches are resolved however, in interest of the time for the taxpayers requiring their filed returns for AY 2021-22 can try the said option as a workaround till the glitch is solved from the back-end by the Income tax Department.

Hope the same helps !

Note: The same is basis the personal experience and shall not be considered as any solution/ advice of any sort, please check the details at your end before filing the return of income.

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Author Info

Rishabh Soni
Name: Rishabh Soni
Qualification: CA in Practice
Company: RSJK AND ASSOCIATES
Location: Chandigarh, Chandigarh
Articles Published: 10

Join TaxGuru's Network for the latest updates on Income Tax, GST, Company Law, Corporate Laws and other related subjects.

375 Comments
  1. Dear Sir,

    I filed Online Income Tax returns of my father (Madan Gopal) and

    mother (Sudesh Kumari ) on 19/09/2021.

    After filing the online return, I e-verified return using Aadhaar OTP.

    But I am not able to view/download the income tax returns filed using the respective dashboard.

    The dahsboard is not showing Income Tax Return for AY 2021 22.

    When i tried to re-file the return, it says that the income tax return had already been filed.

    One more thing, this is the registered mail id corresponding to above returns but I did not get any confirmation mail also.

    Please resolve the issue and make the filed income tax returns to appear in respective dashboards so that I can download the same.

    1. Yes, I am facing same issue. I have filed ITR for AY 201-22 and also validated it through aadhar OTP, but my ITR is not appearing under “view filed Returns” menu and did not received any mail on my registered email id.
      Is this issue resolved for anyone ?

  2. got the message ” you have successfully filed and verified your return” . But no acknowledgement received to my mail. Also when I try to open the download acknowledgement pdf, it says it is corrupted or could not be read. also tried to find the ITR status by entering the acknowledgment number “No results found” even after e verification done successfully. Any solutions?

  3. I got following error came after validation :
    The date should be before 01/04/2021 for AY 2021-22
    Now I don’t know what to do? I could not proceed further. Please advice.

        1. Please use a different browser. I faced the same error when I was submitting self tax paid. I changed the browser from Safari to Chrome and i could do it.

    1. This turned out to be a browser issue. I was getting that error on Safari , switched to Chrome and strangely enough , it did not give me the same error. was able to submit and e-verify easily.

        1. It’s indeed stupid…as much as whoever made this whole new portal. You can”t say what works and what does not. Its a torture for users. Everyone involved in developing and deploying this new portal / software should be punished for harassing the users.

  4. I am seeing the error
    “Date for filling itr for ay2021-22 is 01-04-2021”
    And not able submit the form. What to do?

    1. I am also facing the same error. Actually in the ITR form, the only date I find is at last page of declaration. How come this can be before 01Apr2021 ??

  5. I have filed my ITR on 01.09.2021. I have e-verified on 03.09.2021 through net banking. I have downloaded the Acknowledgment too.
    However, the Income Tax web site shows the ITR status as ‘ pending for e-verification’.
    Can any one suggest what must be the reason?

    1. At least you have got acknowledgement. I did not get that even after e verification done successfully. and when i check ITR status it shows “no Results found”. Really I do not know what to do. Any solutions?

    2. After e-verification, the acknowledgement was down loaded. However,” e-verification pending” message is seen when logged in again to the account. There could be some issue with IT Department web site also that may be required to be rectified.

  6. Infosys or any other company which is maintaining this site should be penalized with heavy amount of penalty. All citizens are suffering for not being able to file income tax return on time

    1. I tried thru EVC, it didn’t work, stuck in the same place, no response or message.
      I wanted to file a Grievance, same issue – I typed everything, clicked submit, nothing happens. So, you can’t submit a grievance either!!!

  7. The e-verify option is working today. Steps to follow –
    1. Login to the income tax portal using PAN and Password
    2. Generate and use Aadhaar OTP to verify
    3. Once you are logged in, go to e-File > Income Tax Returns > E-Verify Return
    4. Generate a new Aadhaar OTP
    5. Enter the OTP and verify

    You should receive the transaction id and acknowledgment pdf

  8. Pathetic on government side.

    There was no need for this portal as old portal was working very smoothly.

    But as they say “modi hai to mankin hai” we need to keep our mouth shut and suffer in silent.

    1. Whoever made it, it’s a horribly wrong decision to deploy such a pathetic portal and software. Old one was just fantastic.

  9. If filing return was a problem E verififying Return is proving to be a Hrruclesn task.
    After I filed return I have tried All methods to EVERIFY. .Verifying thru Netbanking mot allowed stating Name in Bank does not have full name. Don’t get OTp when trying through Aadhar . When I enter EVC thru Bank , get Invalid Code although I have typed correct one dor last 3 days. Highly frustrating. Last year it was so simple.

    1. Same Problem with Everify validation, I am receiving Aadhar OTPs but after entering OTP its not moving to next step still existing is same page and didn’t receive error message also.

      1. Same error. i click on e verify, then give adhar OTP validation but nothing happens. When i try with using bank account it lands to a page which is keep on loading for hours 🙁 …

    2. Same problem for me too. Too many changes in IT 2.0 and it really sucks people. compared to last year this year is miserable. Infosys sucks salaried people.

  10. I have tried to e verify my return with my validated bank account. EVC generated and posted. But not contunued verification.

  11. I HAVE FILED ITR 1 SUCCESSFULLY BUT WHEN GOING TO VERIFY ITR RETURN THROUGH AADHAAR OTP NOTHING IS HAPPENING AND ITR REMAINS UNVERIFIED.PLEASE SUGGEST ME A WAY OUT TO SOLVE MY PROBLEM

    1. Sir, I have filed my return for 2021-22 online by Adhar card verification. But, the said return is missing on dash board. To verify, it is mentioned that your return is filed successfully. Processing will be carried out immediately. But no information about processing is received. What is the fate of the said return.

  12. I am trying to e verify my ITR via otp adhaar, however even after giving the correct otp several times it still shows as pending e verification. How to fix this.

  13. I am trying to E verify .ITR via adhat OTP. However even after submitting correct OTP, the screen goes back to 1st continue screen , which ask to choose method of verification. After doing this for 3 occasions it says you exceeded no of OTPS try tomorrow.

    1. I’m facing the same issue. I’ve filed the return succesfully, but since last week, I’m unable to e-verify it by all the available method

  14. My client income tax return for Assessment year 2020-21 processed but it is showing under invalid category. what to do

  15. I am also facing the same problem. What to do now?

    Validation completed -1 Errors Found
    Please click on respective error description to resolve the error and to proceed further

    Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
    S.No. Error Description Suggestion
    1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.

  16. WHY DOES ITR3 VALIDATION SHOW ERROR OF MAXIMUM 14 DIGITS WHEN ALL SCHEDULES ARE FILLED WITH RIGHT DIGITS.PL HELP.

    1. Hi i’m also getting same error..please can any explain what this error states exactly…error is ” maximum amount is 14 digits”

    2. I re-entered ITR3 for every tool release version. I went thru json files of every version and raised grievances to them that many fields have more than 12 digits after decimal, wherever percentages are involved (capital gains, depreciation, dividends…splits into 5 slots). No response, but in the latest version the values are rounded, as found in json. Still I am getting 4 of those maximum size errors. Must be still internal storage error. All my grievances are still pending.

      1. I tried with ITD e-Filing-DU-v1.0.12 version also. Same validation errors of ‘Maximum length should not exceed 14 characters’ for ITR3. Already tried after deleting temporary files and cache also, earlier. If any one found any solution, please let me know.

    3. ERROR “Maximum Amount Is 14 Digits”

      IT IS THE BUG IN THE NEW INCOME TAX SITE !.
      THE ONLY WAY TO SOLVE THE ERROR IS CURRENT ASSETS SHOULD BE HIGHER THEN THE CURRENT LIABILITY. Though Its Not The PROPER way of Accounting,Hence,It will be the Temporary Sollution to SOLVE The Error !

      I Think The Above Suggestion to Solve The ERROR is Useful to You.
      Thank You

      1. In my case, current assets are greater than current liabilities. Validation error of ‘Maximum length should not exceed 14 characters’ for ITR3, is not resolved even with the latest tool dated 03-Sep-2021.

  17. while filing ITR i am facing problem when submitting ITR for A Y 2021-22 it showing error as under
    Return filing failedError in field2:RULE-37BA_2021_001
    this error shows when i mention OTP for e-verify and subimit the ITR

  18. When I was filling ITR, my DOB was showing correctly in the form. But later when I am downloading the ITR, date of birth is coming as blank. Will that create any issue?

  19. I tried to file ITR 2, for my HUF income. The ITR does not velidate , shows error / In part A general return is being filed by Rep. Assessee but the PAN quote in Rep. Assessee filed is not same as the PAN who is trying to upload return. In verification drop-down box Karta does not appear.

  20. I tried to file the return in ITR 2 in last 15 days But unable to file the return various type of problem arising
    1.Capital gain total mismatching
    2.Dividend income not displayed properly
    3.bank name not appearing validating error coming
    4.Type the name in the verification details error coming

    Any body having idea when it will resolve all type of problem and working the site properly.
    Now a days all the professional wasting our time
    Last date of filing is also 30 th sep 21 but so far ITR Form has not working properly

    1. Facing same issue with dividend. Validation is done then on proceed to verification below error –

      Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.

      In Schedule OS, Sl. No. 10 the quartely break up of Dividend Income (i+ii+iii+iv+v) is not equal to [1a – DTAA Dividend -System calculated value at 3aii] of Schedule OS Please provide the quarterly break up of Dividend Income equal to [1a – DTAA Dividend -System calculated value at 3aii] of Schedule OS

      This is even though quarterly breakup tallies to total

      1. Faced the same issue. Realized the Dividend Gross (ai+aii) needs to be included (selected from drop down) in Item “1. Gross income chargeable to tax at normal applicable rates” under schedule Other sources. Only then the dividend breakup under “10. Information about accrual/receipt of income from Other Sources” is included. This is a real puzzle and IT needs to reconsider the design of this form in the efiling portal since it is very unintuitive.

  21. Validation completed -1 Errors Found
    Please click on respective error description to resolve the error and to proceed further

    Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
    S.No. Error Description Suggestion
    1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.
    For resolving the error on kling nothing ig coming out. How ever i checked several time the reciept on which income tax deducted but could not get suceded.

    1. I am also facing the same problem. What to do now?

      Validation completed -1 Errors Found
      Please click on respective error description to resolve the error and to proceed further

      Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
      S.No. Error Description Suggestion
      1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.

    2. Validation completed -1 Errors Found

      Please click on respective error description to resolve the error and to proceed further
      Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
      S.No. Error Description Suggestion
      1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.

      1. I faced exactly the same issue. Struggled with it for more than a month. Finally, today (22-Aug) able to successfully e-verify my return and got the Ack.
        I had submitted grievances multiple times. It seems, they have addressed this issue and squashed the bug in their software… at least for now.
        I encourage you guys to try now and hopefully you should be able to file/upload your returns.
        All the Best.

        1. while doing e-verify, I am also facing the same error “The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.”

          Kindly help as to how I can rectify

    3. Please delete all bank accounts except one where you wish to receive refund. I could file my return after doing this. I have been getting cat. A error for the past month.

  22. I have trying to e-verify by Net banking for CVC but when I enter into the e-filling website through net banking site it’s only loading and loading. I unable to e-verify my return. Also I have post my ITR -Vo by speed post and it’s shown as delivered about 2 weeks ago but I have not receive any communication email or sms from incometax site

  23. when try to file itr 1 it stucks at validating your return.
    grievences also submitted to income tax new website on 23.07.21 & 03.08.21 still no reply

  24. I am trying to file ITR 3 for AY 2021-22 thru oline mode. After filling up of return the validation is coming out successful but when I go to verification it is giving error that in income form business/profession when opting for sec 44ADA data is not correct. Rechecked data & same is correct still verification is not giving ok. Has anyone faced this issue pl help me clarify or let me know where to post a complaint/helpline request to IT

  25. My friend’s son filed Return for AY 2020-21 but forget to Verifying/validating Return after completion for which he got notice after 6 months time. He paid the penalty but unable to file the return through portal.
    Please clarify whether he need to file the return manually or any other sorce to go through portel?
    – In case he has to do filing manually whether he can file it with local ITO at Nungambakkam, chennai or compulsory to file it at Bangalore.
    Please advice.

    1. Hello Sir, You can request for condonation of delay online. Onmce it is accepted by CPC, you can get the return e-verified . But that time the return will be showing as invalid.

  26. While doing e-verification of my ITR-4 return, I am getting tyhe foll error :
    ” ITR 4
    Validation completed -1 Errors Found
    Please click on respective error description to resolve the error and to proceed further

    Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
    S.No. Error Description Suggestion
    1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.”

    pl guide,

  27. I & my wife own house jointly & self occupied too, I filed my return of AY 21-22 with house details but missed to mention the same in case of my wife’s return. Also, in my return, I have declared my wife as 50% owner & given her PAN & Aadhar details, So, will it be prudent to file revised return in case of may wife just to include house details even though there is no income from it. Also, my wife has interest income & not salaried person. Pls advice about need to file revised return in case of my wife, just to declare the house details.

  28. Getting a validation error. Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
    Error Description
    1. Exemption u/s 10(10) for gratuity shall not exceed income offered under the head salary under sub head gratuity receipt and cannot exceed R20 lakhs
    Suggestion – Enter Rs. 20,00,000 in the field “Sec 10(10)-Death-cum-retirement gratuity received.

    I have entered the amounts as per Form-16. Gratuity amount is less than salary and less than 20 Lakhs.
    Not sure what is wrong. No error until last step and getting a validation error.
    Very poor software.

    1. Has anyone found resolution of this issue. I have logged a grievance on the portal, but there is no update from last 5 days.

      1. No. Have raised 3 grievances on the gratuity. A standard suggestion is to try re-filling online form or downloading offline utility again trying. Have done all these. Nothing works. The grievances are closed each time without a resolution.

      2. I received an email that my grievance was resolved to which I sent a strongly worded email stating that the grievance has NOT been resolved and that they should not close the ticket. After that I received a call from CPC Bangalore stating that they will organize a webex call with the relevant team who will guide me. 5 days since then and I am still waiting. Keep raising grievances and keep mailing them. Lets get this issue up in the list of bugs to fix. That’s the only way!

  29. Sir,
    We have File our return 3days before ITR has been Suceesfully Verified but i can’t download my Acknowledgment Please gudie me if you have any solution

    1. Even I am facing similar issue..I filed my ITR yesterday and no data is appearing under view filed returns..Even I don’t have acknowledgement number of filed ITR…
      Can someone please help

  30. My bank account is not getting validated for the last 25 days. It says, “validation in progress” because of which I am not able to file my return. I have written a grievance and also spoke to the call center. They are saying it will be resolved. But, it’s not yet resolved. What to do under the circumstances.

    1. Same issue. Trying to E-verify through bank account. I have done this last year too – same account. But this, it’s not working… I tried enabling EVC on this account – it’s getting validated, email getting validated, but not phone number. My phone has remained same for many years.

    2. Same issue I am also facing. Tried several times to revalidate but it says “bank cannot be validated” . How this can be resolved ?

      Namrita

  31. (1) Validate Return….. is successful
    (2) Confirm your Return Summary…… is also successful
    (3) Verify and Submit ……… not able to successful I’m not able to proceed to verification ? Why and I did not receive any acknowledgement email

  32. I am facing problem while go for e vericfication of ITR1 for the last few days
    Is there any problem with newly launched e-portal?

  33. I have been struggling for the last 15 days spending at least 3 to 4 hrs daily. I have reached upto download Json. Got stuck up at e verify now. ITD may please consider the the previous ITR forms at least as an option.

    1. could not e-verify my return even after 10 days…
      Old portal was much better than this new portal.
      Unplanned migration of portal,,like everything else.

  34. offline JSON (version 1.07) says everything is valid
    however on uploading form get following error
    getting this error : In Schedule VI A, sum of Sl.no 1a to 2 u is not consistent with total deduction sl. no. 2v
    have checked schedule VI – the breakup & total are matching

    is anybody else facing this issue ?

    Looks like Infosys is getting the testing done by tax payers 🙂
    Being a software architect, the only thing I can say is Infy has delivered a piece of sh*t

    1. Yes similar issue encountered but no solution found till now. Will post the same once any solution is available in this regard

    2. The V1.0.8 continues to have the issue. Schedule IV A, sum of Sl. no 1a to 2u is not consistent with total deduction sl. no. 2v. This issue is present despite all numbers are matching.

      1. Version 1.0.9 also has the same issue. This issue of “Schedule VI A items not matching with the total” is not yet resolved.

  35. NO NEED TO FILE ANY INCOME TAX RETURN BEFORE MARCH 2022. ENJOY ALL. I HAVE NEVER SEEN SUCH TYPE OF WORST UNBELIVEBLE SERVICE. WHAT INFOSYS DONE HERE IS TAKEN HUGE MONEY FROM INCOME TAX DEPARTMENT AND NOW NOT ABLE TO RESSOLVED ISSUE. I DONT THINK SO THEY ARE CAPABLE BEFORE MARCH 2022. ALL THE BEST TO INFOSYS AS ENTIRE MOST TRUSTED PROFESSIONAL CHARTERED ACCOUNTANT ARE ON MERCY OF INFOSYS NOW.

  36. When will prefilled data on capital gains on share trading be done. If I file based on my working and afterwards there is a difference based on what my broker files, I will be sent a notice by income tax department.

    1. This option is available for FY 2021-22 and accordingly you may have this data in next year return. For this year you shall have to fill the same yourself.

  37. The Capital Gains Schedule is a sham. First filling gives the correct result. But when you re-enter into the CG Gains Schedule again, all values have changed on their own. When you log out and re-log in, the values change again on their own. For e.g. LTCG loss of (-) 2.35 lacs change on its own to +9.92 lacs and a staggering +32.85 lacs. How can anyone file a return ? They haven’t yet rectified the problem for over 1 month inspite of me sending screenshots and step by step explanation. I never though that INFOSYS can do such third class work.

    1. Any update on this issue..or solution to overcome this capital gains getting changed…? Infosys can’t write code to parse decimal number from csv file such a shame… what kind of software delivery they do… i’m stuck now… waiting to resolve this fix

  38. I have filed my ITR today but it’s not showing under everify section can anyone please let me know till when can i verify my return.?

  39. I had the same issue for E-Verify.
    I had successfully submitted the IT returns with option e-Verify later.
    But when I tried to click on e-Verify, the option was not responding.
    I learnt from my colleague to try the e-Verify option before logging in to e-filing portal.
    Select the E-Verify under ‘Our services’ in the e-filing home page. It takes to the new page and asked to enter the details like PAN, acknowledgement number. mobile number etc.

    Once you enter the details, it send a OTP to your mobile and enter the OTP received.
    Finally you reach the e-verify section.

    From here you could e-Verify. I had trouble here as well, as I wanted to choose the e-verify via Bank account. But after a lot struggle, successfully e-Verified.

    Dasprakash

    1. I M NOT ABLE TO FIND OUT THE ACKNOWLEDGEMENT NO.ONLY E VERIFICATION IS PENDING AFTER SUCCESSFUL VALIDATION

    2. I has same issue as earlier opted for ‘e-Verify later on’ during filing on 23.07.2021. But unfortunately e-Verify link was not responding even after trying at least 50 times on different date.
      But now as described I have successfully e-verified through ‘Our Services’ link.
      Thanks a lot for information.

    3. I had same issue but following the steps you have described successfully e-verified on 09.08.2021. Earlier I was trying since 23.07.2021 after initial login but failed repeatedly.
      Lot of thanks to you. আপনাকে অনেক ধন্যবাদ ।

  40. Thank you very much for providing the workaround. I had the same issue mentioned in this article (Name appearing blank and hence verification failed). I followed the idea explained in this article and it helped overcome that error. Thank you!

  41. Validation of ITR 1 passes and when I proceed to verify it throws an error. Have tried atleast 10 times but facing the same issue – The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.

    1. I am also getting same error :

      “The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.”

      Is there any resolution ? how to proceed ?

      1. I also faced same issue. After I logged off completely, close the browser and login back after some time and resumed the IT filing by again entering Income section. It Did not give me validation error and I was able to file successfully.

        1. I am getting same error. Don’t know how to resolve
          The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.

    2. hi got the solution , file it via ITR 2 , you shall have no problem uploading it, I faced the same issue , thought I should share, don’t think will have any legal issue either.

  42. While doing e-verification of my ITR-I return, I am getting tyhe foll error :
    ” ITR 1
    Validation completed -1 Errors Found
    Please click on respective error description to resolve the error and to proceed further

    Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
    S.No. Error Description Suggestion
    1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.”
    Pls. Guide

  43. While doing e-verification of my ITR-I return, I am getting tyhe foll error :
    ” ITR 1
    Validation completed -1 Errors Found
    Please click on respective error description to resolve the error and to proceed further

    Category of defect A :You will not be allowed to upload the return. Kindly correct below errors in order to proceed further.
    S.No. Error Description Suggestion
    1. The gross receipts/income, on which tax has been deducted, are to be entered in the schedules under the respective heads of income, as they are assessable in the year in which the credit for the TDS is being claimed.”

    pl guide,

  44. Absolutely pathetic portal…. No way to e verify filed return…. Even filing was a big headache…. Shame on income tax department and Infosys

    1. Hi,
      I am to file ITR for assessment year 2021-2022.

      But when I am selecting assessment year 2021-2022 in the portal, the other below fields like select filing type and select ITR type gets greyed out and becomes not editable.

      Anyone facing this issue and what is the solution ?

  45. It is HUF account, I am Karta of the account.During the process of e-filing on line, After filling all the required schedules (form ITR-2), while at the process of validating/verification, an error messsage is generated saying ” In part A General, Return is being filed by Representative Assessee but the PAN quoted in representative assessee field is not same as the PAN who is trying to upload the return.” In the representative Assesse field of part A General, I filled “NO”. Then, I also tried filling in that field “YES” and PAN of Karta, but the errror message is same. I am not able to submit the return.

    1. I am still facing error while uploading HUF ITR2. Please help if anyone is able to successfully upload ITR2 for HUF. Error is while verification e verify. Says PAN is not same as who is trying to upload the return

    2. I am also facing the same issue. I have written an email to efiling web manager and let’s us see whether they can rectify this bug in the utility.

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