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New Email id to request Income Tax Account Password reset

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As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description
Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description
Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP
Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to validate@incometaxindia.gov.in. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments

  1. RIYAZ KHAN PATTAN says:

    I am trying to login to e-File my taxes but it says that PAN already registered.
    But I have never registered my PAN for e-filing before.
    Can you please help in getting my PAN account reset and help me in logging into the account.
    I am unable to do password reset also, as it says user id does not exist. Please help
    -MY PAN NO. B B N P P 4030 L

    PAN HONDER NAME : RIYAZ KHAN PATTAN

    DATE OF BIRTH : 16-05-1985

    FATHER NAME : AMEEN KHAN PATTAN

    REGISTERED PAN ADDRESS : D.NO.14-114,

    TELAPROLU POST

    CHURCH ROAD

    TENALI MANDAL, GUNTUR

    ANDHRAPRADESH -522202

      Reply
  2. RRA & CO says:

    Respected Sir/Madam,

    This is to bring to your notice that i have forgotten my login password and the secret question. I therefore request you to please reset my password and provide me my new password in this email id.

    My details are as follows –

    Name – POOJA G SOMANI.

    Father Name- G G SOMANI

    DOB- 22/03/1983

    PAN No.- BVDPS4502E

    Address-
    505-B. MADHULIKA APARTMENT.
    BHATAR ROAD. SURAT.395007

    Please Do the needful and Oblige.

    Thanks & Regards

    *RRA Group**
    *
    *SURAT
    ‘acumen’, HG – 1D, International Trade Centre
    Majuragate Crossing, Surat – 395 002
    Telefax: +91-261-2462176, 3056175 – 176*

      Reply
  4. Sarthak Dash says:

    I am trying to login to e-File my taxes but it says that PAN already registered.
    But I have never registered my PAN for e-filing before.

    Can you please help in getting my PAN account reset and help me in logging into the account.
    I am unable to do password reset also, as it says user id does not exist. Please help

      Reply
  5. PRAMOD KUMAR DAS says:

    PRAMOD KUMAR DAS, SDO BSNL NIMAPARA ,PURI.ODISHA ,Mob no-9437097900
    NOV 6, 2014at 7:0 PM
    MY PAN NO AEPPD7727Q. I have forgotten my log in password for IT site incometaxefilingindia. gov.in. I did file my ITR for AY 11-12& 12-13 however I dont have the acknowledgement (ITR V) & i dont emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.

    Please reset my password,

      Reply
  6. SHESHAPPA MS says:

    what to do when i have registered my pan and not activated and dont know the password created. so please reply as early as possible

      Reply
  11. NISHA SUKLA says:

    THIS IS NISHA G. SHUKLA EMPLOYEE OF VIDHARBHA KONKAN GRAMIN BANK I HAD FORGED MY MY LAST YEAR PASSWORD AY 13-14
    I HAS TO MAKING ITR FOR THE AY 14-15 SO I WANT TO BE NEED NEW PASSWORD MY BASIC DETAIL GIVEN AS FALLOW

    NAME: NISHA GOKULPRASAD SHUKLA

    ADDRESS: CHHOTI DHANTOLI, NAGPUR – 440001
    MAHARASTRA

    PIN NO. AABAV3583F

    DOB: 23/07/1958

    A/C. NO. 1404101013189 (CANARA BANK)
    please sent on this id
    9.titarmare@gmail.com

      Reply
  15. anil kumar giriraj dubey says:

    dear sir,
    anil kumar giriraj dubey
    04/11/1961
    giriraj sharan dubey
    adcpd7016l
    nia branch office , mtnl telephone exchange bldg, 7th flr, camballa hill, pedder rd, mumbai-400026
    i request my secret question acknowledgment no 2012-13& 2013-14. pls, my efiling has not complete . so my emial id send on me.

      Reply
  20. AJAY KUMAR GUPTA says:

    Dear Sir/madam,
    i have regiester my pan no-BEFPG5284N last week but till today it was not validate.plse validate my PAN NO.
    Pan:BEFPG5284N
    DOB:10/ 03/1993
    NAME: AJAY KUMAR GUPTA
    FATHERS NAME: ARJUN PRASAD GUPTA
    POST:KATRASGARH
    DIST:DHANBAD
    STATE:JHARKHAND
    PIN:828113.
    My e mail id:26dssy@gmail.com

      Reply
  22. Uttam Bag says:

    Dear Sir/madam,
    I forgot my password .Kindly reset my password,regards.
    Pan:AHXPB9426D
    DOB: 03/01/1975
    NAME: UTTAM BAG
    FATHERS NAME: DHANAPATI BAG
    My e mail id:manoj.kayal@yahoo.com

      Reply
  23. VIJAYBHAI SONDARVA says:

    I forgot password please new password my new Emailid
    PAN NO.ADYPR3766K
    DOB:- 06/07/1976
    NAME:- GAURANG RATNOTAR
    FATHERS NAME:- DINESHCHANDRA

      Reply
  24. sunil kumar says:

    DEAR SIR,
    MY PAN CARD NO : BNKPK6795C
    MY NAME : SUNIL KUMAR
    FATHER NAME : MANOHAR LAL :
    EMAIL ID :sunil5010@irctc.com
    I FORGET MY E-FILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD and MOBILE PIN (9717649104) FOR SUBMITTING MY IT E-RETURN FOR THE CURRECT YEAR. –

      Reply
  25. YUGAL KISHORE SINHA says:

    DEAR SIR
    PLZ RESET MY PASSWORD
    MY PAN DETAILS:-
    FATHER NAME – SACHIDA NAND RAM
    D.O.B.-02/03/1969
    PAN NO.-BKDPS3742P
    NOTE:- PLEASE RESET PASSWORD AND SEND TO MY EMAIL ID (ADVOCATENARESH18@GMAIL.COM)

      Reply
  26. PARSHURAM URF PANKAJ SHARMA says:

    DEAR SIR/MADAM,
    PLZ RESET PASSWORD
    MY PAN DETAILS:-
    FATHER NAME – RADHEY SHYAM SHARMA
    D.O.B.-03/07/1979
    PAN NO.-CZIPS4780E
    NOTE:- PLEASE RESET PASSWORD AND SEND TO MY EMAIL ID (ADVOCATENARESH18@GMAIL.COM)

      Reply
  27. shahid husain says:

    dear sir,
    please reset password
    details:-
    pan no- AHUPH2446Q
    D.O.B – 22/07/1968
    FATHERS NAME- RASSED
    NOTE:- PLEASE RESET PASSWORD AND SEND TO EMAIL ID(ADVOCATENARESH18@GMAIL.COM)

      Reply
  28. Bino philip says:

    DEAR SIR,
    MY PAN CARD NO : CPAPP2291F
    MY NAME : BINO
    FATHER NAME : GUNASEELAN
    SURNAME : PHILIP
    EMAIL ID :binojissan@gmail.com
    I FORGET MY E-FILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD and MOBILE PIN (9497184420) FOR SUBMITTING MY IT E-RETURN FOR THE CURRECT YEAR. –

      Reply
  32. OM PRAKASH BHATIA says:

    OM PRAKASH BHATIA SAYS
    24TH JULY 2014
    I have forgotten my password & also the answer of the secret question.please help me. MY PAN IS AAJPB5476E, MY NAME AS AN ASSESSEE IS OM PRAKASH BHATIA, FATHER’S NAME IS PARMA NAND BHATIA, MY DATE OF BIRTH 15TH JULY 1939 AND MY ADDRESS IS 118/298,KAUSHALPURI, KANPUR-208005. my e:mail ID gopal_actax@rediffmail.com

      Reply
  33. OM PRAKASH BHATIA says:

    OM PRAKASH BHATIA SAYS
    24TH JULY 2014
    I have forgotten my password & also the answer of the secret question.please help me. MY PAN IS AAJPB5476E, MY NAME AS AN ASSESSEE IS OM PRAKASH BHATIA, FATHER’S NAME IS PARMA NAND BHATIA, MY DATE OF BIRTH 15TH JULY 1939 AND MY ADDRESS IS 118/298,KAUSHALPURI, KANPUR-208005

      Reply
  36. Bhupendra Gururani says:

    my pan card no-ARTPG4542P
    MY NAME : Bhupendra
    FATHERNAME : Suresh Chandra
    SURNAME : Gururani
    EMAIL ID : bhupenragururani@yahoo.in
    I FOORGET MY EFILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD FOR SUBMITTING MY IT ERETURN FOR THE CURRECT YEAR. –

      Reply
  37. DALPATBHAI VANIA says:

    my pan card no-ABLPV7137K.
    MY NAME : DALPATBHAI
    FATHERNAME : MAVJIBHAI
    SURNAME : VANIA
    EMAIL ID : DMVANIA1659@GMAIL.COM

    I FOORGET MY EFILING PASSWORD.SO PLEASE ISSUED ME NEW PASSWORD FOR SUBMITTING MY IT ERETURN FOR THE CURRECT YEAR. –

      Reply
  38. H.G.SURESH says:

    My PAN NO-AMFPS2169H.Last year IT return filing by some other person with
    his email id and cell no. Now I want to change to myself but it is not
    allowed to change right now. It is possible to cancelld earlier one, if so
    do it sir, and again I will register with my data. Please guide me.

    regards,

    sd.

      Reply
  39. Pritam Kumar says:

    Sir
    My PAN card No is ANEPK4696B. Name- Pritam Kumar Date of Birth-25 Oct 1978 and My father name is Ram Narayan Gupta. My Mobile No is 9417961355 and My address: Sgt Pritam Kumar SOO SECTION 2224 SQN AF C/O 12 Wing C/O 56 APO and my alternate address is H.No: 1532 Sec 47B Chandigarh. Sir my p/w has been not issued due to incomplete filling of ITR. So you are requested to reset my password. Thanks

      Reply
  40. Pritam Kumar says:

    PAN No. ANEPK4696B
    PRITAM KUMAR
    DOB:- 25 Oct 1978
    e-mail: pritamkumar796@gmail.com
    Address:
    Sgt Pritam Kumar
    2224 Sqn AF
    C/O 12 Wing AF
    C/O 56 APO
    Alternate Address: PRITAM KUMAR # 1532 Sec-47B Chandigarh
    sir, my password has been blocked. pls reset my password for ITR

      Reply
  41. k shanthi kumari says:

    SIR
    KALINGIRI SHANTHI KUMARI
    PAN DGQPK5091G
    DOB 11/06/1982.
    FATHER NAME CHENNA MARENNA.
    MOBILE 9440952261
    PLOT NO 79,
    REGISTRATION COLONY
    YAPRAL
    SECUNDERABAD

      Reply
  42. k shanthi kumari says:

    Sir
    please activated & resend my pass word

    KALINGIRI SHANTHI KUMARI
    PAN DGQPK5091G
    DOB 11/06/1982.
    FATHER KALINGIRI CHINNA MARENNA.
    PLOT NO 79,
    REGISTRATION COLONY
    YAPRAL
    SECUNDERABD 500087

      Reply
  43. shantaben motibhai parghi says:

    mobile pin not received. so the passward not created.pan no registered.
    add: c-207, mahesh complex, opp: Yogo society, waghodia road, vadodara.
    Mob. no. 9427404500, Res : 02365-251962
    birthdate 01/06/1955

      Reply
  46. RAGHAVA says:

    Hi sir good morning sir i forgot my income tax e filling password please reset my password and please help me sir

    PAN:ASJPR1894E
    father name BONTHA RAMAKRISHNARAO
    date of birth 10/08/1989

      Reply
  47. RAGHAVA says:

    Hi sir good morning sir i forgot my income tax e filling password please reset my password and please help me sir

    PAN:ASJPR1894E
    father name BONTHA RAMAKRISHNARAO

      Reply
  48. sushil kumar says:

    Dear sir,

    Ihave forgotten my password.My PAN No.-ASOPK6160B.Father name- Ram ekbal singh, Date of birth- 25.08.1966, Adress-Flat no.-121, MLA Quarter, Mansarowar, Jaipur, Rajsthan

    Regards
    Sushil kumar

      Reply
  49. harpreet kaur says:

    dear…. sir /madam..
    I have forgotten my log in password for IT site incometaxefilingindia. gov.in i did file my ITR for AY 12-13 however I dont have the acknowledgement (ITR V) emailed to me by IT authorities. There is an option of password recovery by answering the secret question the answer of which I have also forgotten. I cant register again myself since my PAN is already registered.
    Guys if anyone has faced this situation please help as I need to file my ITR for this AY. – See more at: https://taxguru.in/income-tax/email-id-request-income-tax-account-password-reset.

      Reply
  50. KAMLESH MALI says:

    NAME-KAMLESH MALI
    DOB-22/08/1984
    FATHER’S NAME- RAMLAL MALI
    ADRESSESS- DHINKLI ROAD, PRATAP NAGAR
    MOBILE NO-9462975294
    PLEASE RESET MY PASSWARD

      Reply

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