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New Email id to request Income Tax Account Password reset

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As we are aware that regarding passwords of Income Tax login on E-filing portal, there are various possibilities like forget password, change password or reset password. Today I am covering these all the possibilities with the detailed procedure of how to resolve this problem.

How to Change the Password?

Perform the following steps to change the password in e-Filing:

Steps

Description
Step 1 Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in
Step 2 Go to the ‘Profile Setting’ menu located at the upper-right side of the page ⇒ Click ‘Change Password’
Step 3 Enter ‘Current Password’ (Existing password) ⇒ Enter ‘New Password’ ⇒ Confirm the ‘New Password’ ⇒ Click ‘Submit’

How to Change the Password, if I forgot the password?

Steps

Description
Step 1 Click ‘Forgot Password’ located at Login page
Step 2 Enter the ‘User ID’ and ‘Captcha Code’ -> Click ‘Continue’
Step 3 Select any one of the following option from the dropdown list:

• Answer Secret Question

• Upload DSC

• Using OTP(PIN)

• Using Aadhaar OTP
Step 4 Click ‘Continue’ -> Provide the mandatory details -> Click ‘Submit’

How to Reset the Password, if I forgot the password?

Registered user can reset the password using one of the following options:

1. Answer Secret Question.

2. Upload DSC

3. Using OTP (PINs)

4. Using Aadhaar OTP

Reset Password

Option 1: Answer Secret Question

To Reset Password using the ‘Answer Secret Question’ option, the steps are as below:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Answer Secret Question’ from the drop down options available and click CONTINUE button.

Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory)

Step 6: Select the Secret Question from the drop down options available (Mandatory)

Step 7: Enter the ‘Secret Answer’ and Click on “Submit”.

Step 8: On success, the user must enter the New Password and confirm the password.

Step 9: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 2 – Upload Digital Signature Certificate

To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down available

Step 5: User can select any one of the two options provided:

    1. New DSC
    2. Registered DSC

Step 6: User must Upload Signature File generated using DSC Management Utility and click on the “VALIDATE” button. The DSC is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Option 3 – Using OTP (PINs)

To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using OTP (PINs)’ from the drop down options available and click on CONTINUE button.

Step 5: The user must select one of the options mentioned below

  • Registered Email ID and Mobile Number
  • New Email ID and Mobile Number

Registered Email ID and Mobile Number

New Email ID and Mobile Number

Step 1: Registered Email ID and Mobile number will be displayed.

Step 2: Click on “Validate”. PINs would be sent to registered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the registered Email ID and Mobile Number and Click on “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Step 1: User must enter new Email ID, Mobile number and one of the three options mentioned below( applicable if user has efiled previously)

a. 26AS TAN – The user must TAN of Deductor, as available in 26AS.

b. OLTAS CIN – The user must enter the BSR Code, Challan Date and Challan Identification Number (CIN) as available in 26AS.

c. Bank Account No – The user must enter the Bank Account number as mentioned in Income Tax Return.

Note: Please enter the details as per any of the e-Filed returns from AY 2014-15 onwards.

Step 2: Click on “Validate”. PINs would be sent to entered Email ID and Mobile Number.

Step 3: The user must enter the PINs received to the provided Email ID and Mobile Number and Click on  “VALIDATE”.

Step 4: On success, the user must enter the New Password and confirm the password.

Step 5: Click on “SUBMIT”

Step 6: Once the reset password request has been submitted, a success message will be displayed.

User can login with new password after the time specified in communication.

 

Note:

  • In case, the user has not received the PINs in a reasonable time, user can opt for Resend PINs.
  • An email along with a link for “Cancellation for the password reset request” will be shared to the registered Email ID and new Email ID. In case the user identifies the request for password reset is un-authorized, then user can click on the Cancellation link provided within 12hours. PAN and DOB validation will be done before aborting the password reset request.

Option 4: Using Aadhaar OTP

Pre-requisite: To generate Aadhaar OTP, Taxpayer’s PAN and Aadhaar must be linked.

To Reset Password using the ‘Using Aadhaar OTP’ option, the steps are as follows:

Step 1: In Homepage, Click on “LOGIN HERE”

Step 2: Click on “FORGOT PASSWORD” link.

Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button.

Step 4: Select ‘Using Aadhaar OTP’ from the drop down available and click on CONTINUE button.

Step 5: User will be redirected to a page where he can confirm his Aadhaar Number. Click “Generate Aadhaar OTP”.

Step 6: Aadhaar OTP will be generated and sent to the Mobile Number registered with Aadhaar. User must enter the Aadhaar OTP received and click on the “VALIDATE” button. The Aadhaar OTP is validated.

Step 7: On success, the user must enter the New Password and confirm the password.

Step 8: Click on “SUBMIT”

Once the password has been changed a success message will be displayed. User can login with new password.

Also, please note that for password reset, please send login credentials to validate@incometaxindia.gov.in. Password reset mails will not be entertained at any other mail id. Please send your request only once. Repetitive mails will be rejected.

Republished with Amendments

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535 Comments

  1. VIJAY PRATAF SINGH says:

    sir,
    Sub: Please Activation Link (User Id) PAN NO. AMQPP1345K
    PAN NO. – EVDPS6182R
    NAME – VIJAY PRATAF SINGH
    F. NAME – SHRI SHATRUHAN PRASAD SINGH
    D.O.B. –12/08/1978
    ADDRESS- TYPE IInd PMT COLONY SECTOR-K ALIGANJ LUCKNOW -226024
    Please send me on EMAIL – srivastavaavneesh6789@gmail.com
    Mob. 7068889509 –

      Reply
  2. BHAUTIK SHAILESHBHAI SHAH says:

    I HAVE FORGOTTEN MY PASSWORD AND I HAVE TO FILE MY IT RETURN SO PLEASE HELP ME TO ALLOT MY PASSWORD
    PAN.CLSPS0387M
    BHAUTIK SHAILESHBHAI SHAH
    22/08/1991
    SHAILESH SHANTILAL SHAH
    MEHTA STREET M G ROAD
    BHAVNAGAR 364001

      Reply
  3. VIJAY PRATAF SINGH says:

    sir,
    Sub: Please Activation Link (User Id) PAN NO. AMQPP1345K
    PAN NO. – EVDPS6182R
    NAME – VIJAY PRATAF SINGH
    F. NAME – SHRI SHATRUHAN PRASAD SINGH
    D.O.B. –12/08/1978
    ADDRESS- TYPE IInd PMT COLONY SECTOR-K ALIGANJ LUCKNOW -226024
    Please send me on EMAIL – dineshnagarakoti67@gmail.com
    Mob. 9616752859
    Thanks, – See more at: https://taxguru.in/income-tax/email-id-request-income-tax-account-password-reset.html#comment-1879632

      Reply
  4. VIJAY PRATAP SINGH says:

    sir,
    Sub: Please Activation Link (User Id) PAN NO. AMQPP1345K
    PAN NO. – EVDPS6182R
    NAME – VIJAY PRATAP SINGH
    F. NAME – SHRI SHATRUHAN PRASAD SINGH
    D.O.B. –12/08/1978
    ADDRESS- TYPE IInd PMT COLONY SECTOR-K ALIGANJ LUCKNOW -226024
    Please send me on EMAIL – dineshnagarakoti67@gmail.com
    Mob. 9616752859
    Thanks, – See more at: https://taxguru.in/income-tax/email-id-request-income-tax-account-password-reset.html#sthash.W9I0tk3U.dpuf

      Reply
  5. MOHAMMED SHARIF says:

    MOHAMMED SHARIF N LILGER

    DEAR SIR

    I HAVE FORGOT PASSWORD AND NEW PASSWORD REQUIRED MY DETAILS AS UNDER

    PAN ;AIOPG6862C

    PAN Holder;s Name : GUJAR KHUSHBOO VIRENDRA

    Date of Birth/Date of Incorporation : 21/05/1984

    Father’s Name :ATULBHAI NARANBHAI AMIN

    Registered PAN address : SHREE DATTA NIWAS 14- CHITRAKUT DHAM SOC.,HADAYINI SOC., MANINAGAR, AHMEDABAD, GUJARAT-380008

      Reply
  8. akram says:

    incom tax department, plesr sri rest pasword akram alapa0158n pan namber ,dob 23/05/1973 fathers name abdul hussain add ahaerpura mahuakheraganj kashipur plase halpme.

      Reply
  9. manisha d.mane says:

    Dear Sir,
    I want to registrered again. because fogate my Password and got my new E-MAIL ID is mani723@rediffmail.com
    please deactivate me. urgent new link
    pan no. abdpd6840r
    Pan holder NAME -: dashrath manjusha madhusudan
    FAther Name:- DASHRATH MADHUSUDANRAO DAMODARRARO

    D.O.B 10/10/1967
    MOB NO. 9850220507
    PLEASE HELP ME TO RESET MY E-MAIL ID – See more at: https://taxguru.in/income-tax/email-id-request-income-tax-account-password-reset.html#sthash.fnIVJ6qu.dpuf

      Reply
  12. Unesh says:

    Dear Sir,
    I want to registrered again. because fogotten my Password and got my new E-MAIL ID unesh4529@gmail.com
    please deactivate me. urgent new link
    pan no. ACZPU4480H
    Pan holder NAME -: Unesh
    FAther Nam:- Sh. Sube Singh
    D.O.B 02/05/1989
    MOB NO. 9466296482
    PLEASE HELP ME TO RESET MY E-MAIL ID

      Reply
  13. Ashish Dinesh Dubey says:

    I had forget my password and i don’t have an acknoledge no an i forget my bank A/c no. pls help,
    my name is Ashish Dinesh dubey, My pan no is BTIPD2755F and dob is 26/03/1991

      Reply
  14. MAYADEVI SHARMA says:

    Dear Sir
    I have Forgate password for income tax , Not register to Pan No .- GEQPS3707J

    but My E-process is Incomplete so yor help me

    Please Help me to Reset My Passwords

      Reply
  15. KUNAL KAPOOR says:

    DEAR SIR/MADAM,

    PLEASE REVALIDATE/RESET MY PASSWORD,I FORGOT 2 YEARS BACK AND MY CONSULTANT CHANGED IN THE MEANTIME.I DON`T HAVE MY PREVIOUS RECORDS NOW.
    I AM PROVIDING WITH MY NEW EMAIL ID.& MOBILE NO.

    PLEASE HELP ME OUT.
    NAME-KUNAL KAPOOR

    FATHER NAME -RAJENDER KAPOOR

    PAN CARD NO-BDMPK2473B

    DOB-30/09/1982

    MOB-8130347407

    email id -kk30091982@gmail.com

      Reply
  18. DHARANIDHAR TRIPATHY says:

    Sub: Activation of account
    dear sir/madam,
    I have forgotten my log in password for IT, My details are given below.
    PAN No : AEHPT0592H
    NAME : DHARANIDHAR TRIPATHY
    FATHER NAME : LATE BHAGIRATHI TRIPATHY
    DATE OF BIRTH: 01/04/1970
    PAN ADDRESS : QTR. NO. 23287, TYPE-II, 4TH. PHASE, ORDNANCE FACTORY BADMAL,
    DIST: BOLANGIR – 767070 (ODISHA)
    MOBILE NO : 09861853879
    E mail : dharani.tripathy1970@gmail.com

      Reply
  19. Vijay Kumar Pendam says:

    sir,
    Sub: Please Activate My (User Id) PAN NO. AMQPP1345K
    PAN NO. – AMQPP1345K
    NAME – VIJAY KUMAR PENDAM
    F. NAME – PENDAMS
    D.O.B. – 07/11/1958
    ADDRESS- OFFICE OF THE ACCOUNTANT,GENERAL MP RAMBAGH COLONY, A G NEW BUILDING,
    JHANSI ROAD, GWALIOR.
    Please send me on EMAIL – sunilbane78@gmail.com
    Mob. 9229910433
    Thanks, – See more at: https://taxguru.in/income-tax/email-id-request-income-tax-account-password-reset.html#sthash.EtCIP5qH.dpuf

      Reply
  20. UMAYOOR RAMNATHAN says:

    dear…. sir /madam..

    I AM FIRST TIME eFILLING BUT MY PAN CARD SHOW ALREADY REGISTERED BUT I CANNOT DO EFILLING,
    MY PAN CARD NO- AASPU4354R
    NAME UMAYOOR RAMNATHAN
    MO.NO-9753900720

      Reply
  21. ravi kumar says:

    sir good afternoon

    pan name -ravi kumar
    pan no-DTWPK9753E
    DOB-07/06/1992
    MOBILE NO-972862750
    ADRESS- VILLAGE RATTANHERI P.O- PILKHANI DISST- AMBALA PIN-133104

    SIR PLEASE HELP ME MY MOBILE PIN IS NOT SEND MY MOBILE BUT I AM NOT FILLING THE E-FILLING

      Reply
  22. GOPALAKRISHNAN PALERI says:

    Sir,
    Kindly retrieve my password for incometax e-filing:

    PAN :AEOPP1948L
    Name: GOPALAKRISHNAN PALER
    Deate of Birth: 30/09/1965
    Father’s name: KRISHNAN P.
    Registered PAN Address: Estates Office, Registrar’s Office, Banaras Hindu University, Varanasi -221005

    Mobile 9539629339

    emial: pgkrishnan14@gmail.com

      Reply
  24. AKRAM says:

    I am facing an issue in receiving the forgotten password using the reset link provided incometaxindiaefiling.gov.IN
    PAN NO. ALAPA0158N
    TEL.NO. 9927139141
    DOB 23/05/1973
    S/O SHRI ABDUL HUSSAIN
    ADDRESS MOHALLA AHARPURA NAGAR PANCHYAT MAHUAKHERA GANJ KASHIPUR US NAGAR
    PLS RESET MY PASSWORD

      Reply
  25. Mamta Rathi says:

    PLESE SR HELP ME TORESET MAY PASSWORD 01/01/1971 DOB MAMTA RATHI NAME LALU SINGH FATHER,S NAME ADD NEW AVAS VIKAS COLONY KASHIPUR US NAGAR UK . 244713 9927139141 daneshq73@gmail.com may pan card is not found side efaling.

      Reply
  28. Vijay Kumar Pendam says:

    sir,
    Sub: Please Activate My (User Id) PAN NO. AMQPP1345K
    PAN NO. – AMQPP1345K
    NAME – VIJAY KUMAR PENDAM
    F. NAME – PENDAMS
    D.O.B. – 07/11/1958
    ADDRESS- OFFICE OF THE ACCOUNTANT,GENERAL MP RAMBAGH COLONY, A G NEW BUILDING,
    JHANSI ROAD, GWALIOR.
    Please send me on EMAIL – sunilbane78@gmail.com
    Mob. 9229910433
    Thanks,

      Reply
  29. Vijay Kumar Pendam says:

    sir, Sub: Please Activation User ID (User Id) PAN NO. AMQPP1345K
    PAN NO. – AMQPP1345K
    NAME – VIJAY PENDAM
    F. NAME – S. PENDAM
    D.O.B. – 07/11/1958
    ADDRESS- QTR No. 512/III Shastri Nagar Colony, GWALIOR M.P.-474011 Please send me on EMAIL – sunilbane78@gmail.com Mob. 9229910433 Thanks,

      Reply
  30. VIJAY PENDAM says:

    sir,
    Sub: Please Activation Link (User Id) PAN NO. AMQPP1345K
    PAN NO. – AMQPP1345K
    NAME – VIJAY PENDAM
    F. NAME – S. PENDAM
    D.O.B. – 07/11/1958
    ADDRESS- QTR No. 512/III Shastri Nagar Colony, GWALIOR M.P.-474011
    Please send me on EMAIL – sunilbane78@gmail.com
    Mob. 9229910433
    Thanks,

      Reply
  31. VIJAY KUMAR PENDAM says:

    sir,
    Sub: Please Activate My (User Id) PAN NO. AMQPP1345K

    PAN NO. – AMQPP1345K
    NAME – VIJAY KUMAR PENDAM
    F. NAME – PENDAMS
    D.O.B. – 07/11/1958
    ADDRESS- OFFICE OF THE ACCOUNTANT,GENERAL MP RAMBAGH COLONY, A G NEW BUILDING,
    JHANSI ROAD, GWALIOR.
    Please send me on EMAIL – sunilbane78@gmail.com
    Mob. 9229910433

    Thanks,

      Reply
  32. VIJAY KUMAR PENDAM says:

    NAME-VIJAY KUMAR PENDAM PAN NO.-AMQPP1345K FATHER’S NAME- PENDAMS DATE OF BIRTH-07.11.1958, ADDRESESS- OFFICE OF THE ACCOUNTANT, GENRAL MP RAMBAGH COLONY, A G NEW BUILDING, JHANSI ROAD, GWALIOR (MP)-474002. MOBILE NO- 09229910433 NEW MAIL ID: sunilbane78@gmail.com PLEASE HELP ME FOR RESET MY PASSWARD. I AM FORGOT MY PASSWARD. PLEASE SEND ON MY MOBILE PASSWARD OF INCOME TAX E-FILING. MY USER ID IS NOT VALID. PLEASE SENT MY NEW PASSWAORD OF MY NEW EMIAL ID.

      Reply
  34. Dr Syeda Jesmin Rahman says:

    Sir – I have registered my Pan No. But now I forget my password.
    It is immediately necessary for IT Return for AY 2013-2014
    Name: Dr syeda Jesmin Rahman
    Pan No.AIMPR4329P
    DOB :17/03/1971
    Father’s Name : Syed Ubedur Rahman
    Registered Pan No. AIMPR4329P

      Reply
  36. JOYDEV CHAKRABORTY says:

    Last year e filing of my Income Tax return was filed through my advocate who is residing at far away from my residence & facing difficulty in forwarding details to him through his representative & receiving acknowledgement as I was not in a position to e file of my own due to non availability of password with me.
    Hence, I would request to please reset my password & send the same to my e mail so as to enable me to file the e return of my own from this year onward.
    Thanks

      Reply
  41. Shiva Swamy says:

    dear sir/madam,
    My pan no ABWPS2786A. My name is SURYANARAYANA SHIVASWAMY BANAVARA. I have paid income tax of Rs 6635-TAN NO SBI BLRS010348
    Rs 47730-BSR 0330179 Challan NO 8 at syndicate bank, Yeshwantpur,Bangalore on 28-03-2014
    I have filed e-returns immediately through private portal.But income tax department has sent message that ITR V not received. I wish to resubmit my ITR. so please update my password.

      Reply
  42. Shiva Swamy says:

    dear sir/madam,
    My pan no ABWPS2786A. My name is SURYANARAYANA SHIVASWAMY BANAVARA. I have paid income tax of Rs 6635-TAN NO SBI BLRS010348
    Rs 47730-BSR 0330179 Challan NO 8 at syndicate bank, Yeshwantpur,Bangalore on 28-03-2014

      Reply
  43. sankar prosad bhattacharyya says:

    DEAR SIR PLEASE HELP ME TO RESET MY PASS WORD FOR EFILLING MY PAN HOLDERS NAME IS – ENGINEERS SYNDICATE COOPERATIVE SOCIETY LIMITED. PAN NUMBER IS- AAAAE1748C DATE OF INCORPORATION IS-18/08/1972 ADDRESS IS -VILL-KACHARIBAZAR BARUIPUR P.O+P.S-BARUIPUR SOUTH 24 PARGANAS PIN 743302 BUT NOW PIN NUMBER IS CHANGE NEW PIN NUMBER IS KOL-700144. MY NEW EMIL IS sankarprosad41@gmail.com my mobile number is 9433578438

      Reply
  44. sankar prosad bhattacharyya says:

    DEAR SIR I COULD NOT ACTIVATE MY ACCOUNT THROUGH FORGOT PASS WORD PLEASE HELP ME TO ACTIVATE MY ACCOUNT AND OBLIZE.MY PAN NO IS-AAAAE1748C NAME OF PAN HOLDER IS- ENGINEERS SYNDICATE COOPERATIVE SOCIETY LIMITED.DATE OF INCORPORATION IS-18/08/1972 .MY NEW EMAIL ID IS sankarprosad41@gmail.com my mobbile is 9433578438

      Reply
  46. sankar prosad bhattacharyya says:

    DEAR SIR I HAVE FORGOT MY PASSWORD FOR EFILLINING PLEASE HELP ME TO RESET MY PASSWORD .MY EMAIL ID IS -sankarsonali1974@gmail.com &MY PAN NUMBER IS- AAAAE1748C PAN HOLDERS NAME IS-ENGINERS SYNDICATE COOPERATIVE SOCIETY LIMITED DATE OF INCORPORATION IS-18/0/1972

      Reply
  47. SUJIT DEBNATH says:

    Dear Sir,
    I want to got my new E-Filing log in password.My details as bellow

    PAN NO – AGTPD3678A
    NAME – SUJIT DEBNATH
    FATHERS
    NAME – KSHUDIRAM DEBNATH
    DATE OF
    BIRTH – 07/01/1981
    ADDRESS :
    VILL: BARASAT
    P.O : HARIPUKURIA
    P.S : HARINGHATA
    DIST: NADIA , PIN- 741257
    WEST BENGAL. INDIA.
    Email ID- sanabinay@gmail.com

      Reply
  48. Roshan Kumar says:

    sir,
    i forgate my password of ITR login please help me –

    PAN NO. – DMXPK3155C
    NAME – ROSHAN KUMAR
    F. NAME – RAJESH KUMAR
    D.O.B. – 11/12/1993
    ADDRESS- C/O JAGDISH SONI , TEJA JI ROAD, HAMIRGARH
    BHILWARA (RAJ.)

    Please send me on EMAIL – dubeybhilwara@gmail. com

    Thanks,

      Reply
  49. rishbh gupta says:

    I am tring to e-filling taxes but it says that pan allready registered.
    My pan no.AWRPG4790Q
    name-rishbh gupta
    d.o.b-15/08/1988
    father name-tara chand
    Post-baran
    dist.-baran
    state- rajasthan

      Reply

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