Taxpayer can apply for 26QB refund from Assessment Year 2014-15 onwards. It is mandatory to validate the details by digital signature on TRACES to submit the Refund Request. Maximum refund amount will be the available challan balance. Article explains  Important Information of 26QB Refund Request,  Brief Steps of 26QB Refund Request and Pictorial Guide of 26QB Refund Request.

A. E-Tutorial Request for Refund

I) Important Information of “26QB Refund Request”.

  • Taxpayer can apply for 26QB refund from Assessment Year 2014-15 onwards.
  • It is mandatory to validate the details by digital signature on TRACES to submit the Refund Request.
  • Maximum refund amount will be the available challan balance.
  • Sum of maximum refund amount should be greater than Rs. 100 in a refund request.
  • Refund request can be submitted for OLTAS Challan (s) where available amount in challan is equal to or more than Rupee 1 /-.
  • Ensure that statement cum challan in which the challan(s) has/have been claimed have been processed before claiming refund for the challan.
  • Refund cheque will be issued in the Name and Address of the Taxpayer as per TRACES profile.
  • No outstanding demand should be present on buyer’s PAN/TAN associated with PAN (who are submitting refund request).
  • Ensure that all the details filled in 26QB statement cum challan are true and correct as correction wouldn’t be allowed after raising refund request.
  • Refund request can not be placed if correction request for the same acknowledgement is under process or initiated.
  • Refund request can consist of maximum 5 challan’s for same Assessment year at taxguru.in a time. For different assessment year user need to place a Separate request for refund .
  • While raising refund request assessment year should be as per 26QB statement cum challan filed.

II) Brief Steps of “26QB Refund Request”.

  • Step 1 : Login to TRACES website and landing page will be displayed.
  • Step 2 : Click on “Request for Refund” under “Statements / Forms” tab
  • Step 3 : Before submitting the refund request go through the checklist and click on “Proceed”.
  • Step 4 : Select Appropriate reason for raising the Refund Request, Click on “ Add Challan” after selecting appropriate taxguru.in reason for raising Refund Request.
  • Step 5 : Give challan details for which Taxpayer wants to claim refund.
  • Step 6 : Check Challan consumption details and click to “ I agree” for the declaration and click on Proceed.
  • Step 7 : Enter Bank Details and click on “Proceed” option.
  • Step 8 : Verification Page will be displayed and click on “Proceed” option.
  • Step 9 : Confirmation Page : Click on “Submit Refund Request” to continue TDS refund request and validate refund request via
  • “Digital Signature”.
  • Step 10 : Successful message will be displayed and click on “Preview and Print Form 26B acknowledgement.
  • Step 11 : Request will be available under “ Track Refund Request” and search refund request either through search option 1 or search option 2 with refund status and remarks.

III. Pictorial Guide of “26QB Refund Request”

Step 1 : Login to TRACES website with User ID, Password and the Verification code.

Step 1 Login to TRACES website with User ID, Password and the Verification code

Step 1(Contd.) : Landing Page will be displayed on the screen

Landing Page will be displayed

Step 2: Click on “Request for Refund” under “Statements / Forms” tab.

Step 2 Click on “Request for Refund” under “Statements Forms” tab

Step 2( Contd.): Click on “Yes” option to continue for “Request for Refund”

Step 2( Contd.) Click on “Yes” option to continue for “Request for Refund

Step 3: Before submitting the refund request go through the checklist and click on “Proceed”.

Step 3 Before submitting the refund request go through the checklist and click on “Proceed

Step 4 :Select one of “mentioned reason” , click on “Add Challan”

Step 4 Select one of “mentioned reason” , click on “Add Challan

Step 4 (contd.) : After clicking on ‘Other’ reason, a pop-up window will open to mention the reason for raising Refund Request

Step 4 (contd.) After clicking on 'Other' reason

Note: Taxpayer cannot mention more than 5000 characters in comment box. Only Alphabets , Numbers and special characters like space, single quotes,&, double quotes, comma, ; , and are allowed.

Step 5: Enter “challan details” and click on “view challan details”

Step 5 Enter “challan details” and click on “view challan details

Step 6: Check Challan consumption details and click to “ I agree” for the declaration

Step 6 Check Challan consumption details

Step 6 (Contd.): Click on “proceed” option for Request for Refund (Contd.)

Step 6 (Contd.) Click on “proceed” option for Request for Refund

Note : If Taxpayer wants to add more challan than need to click on “add challan” option and it will redirect to slide no. 12 for enter the challan details.

Step 7 : Enter Bank Details and click on “Proceed” option

Enter Bank Details and click on Proceed

Step 7 (Contd.) : Enter Bank Details and click on “Proceed” option

Step 7 (Contd.) Enter Bank Details and click on “Proceed”

Step 8 Verification page : Click on “Proceed” to continue TDS refund request

Step 8 Verification page . Click on “Proceed” to continue TDS refund request

Step 9 : Confirmation Page : Click on “Submit Refund Request” to continue TDS refund request

Step 9 Confirmation Page Click on “Submit Refund Request

Step 9 (Contd.) : Confirmation Page : Click on “Submit Refund Request” to continue TDS refund request

Step 9 (Contd.) Confirmation Page Click on “Submit Refund Request”

Note : Taxpayer has to choose DSC (Digital Signature Certificate) option to validate the refund request.

Step 10 : Successful message will be displayed and click on “Preview and Print Form 26B acknowledgement

Step 10 Successful message will be displayed

Step 10 (Contd.) : Furnish “Form 26B Acknowledgement”

Step 10 (Contd.) Furnish “Form 26B Acknowledgement

Step 11 : Click on “Track Refund Request” to search the request

Step 11 Click on Track Refund Request to search

Step 11 (Contd.) : Choose “option 1 or option 2” to search Refund Status by clicking on Track Refund Request

Step 11 (Contd.) Choose “option 1 or option 2

  • Search Option 1 : User can enter either Refund Request Number or Refund Request Date or both.
  • Search Option 2 : User must enter BSR Code, Date of Deposit and Challan Serial Number of the taxguru.in challan for which refund request has been submitted.

Step 11 (Contd.): Status will be ‘Pending with Refund Banker’ if request is Pending with Bank

Step 11 (Contd.) Status will be 'Pending with Refund Banker

Step 11 (Contd.): Status will be Fund Transfer Successful once Refund Banker credited the amount in account

Step 11 (Contd.) Status will be Fund Transfer Successful

Some of the common rejection reasons are:

  • Request will be rejected in case if there is an outstanding demand for “PAN”.
  • Request will be rejected by AO TDS if “Buyer did not approach FAO”.
  • Request will be rejected in case “Time lapsed to update Invalid Bank Details”
  • Request will be rejected in case of “Cheque refused”.
  • CLARIFICATION ABOUT STATUS OF REQUEST OF REFUND AFTER SUBMITTING 26B (ACKNOWLEDGMENT OF REQUEST) TO A.O.
  • PENDING WITH AO : Status will be Pending with A.O once the request is submitted for A.O Approval.
  • PENDING WITH TDS : Status will be pending with TDS CPC if request is approved by AO
  • PENDING WITH REFUND BANKER : Status will be Pending with Refund Banker if request is with Bank

Step 11 (Contd.) : Status will be rejected with TDSCPC if there is an outstanding demand for “PAN”

Step 11 (Contd.) Status will be rejected with TDSCPC if there is an outstanding demand for “PAN

Step 11 (Contd.) : Status will be rejected by AO TDS as “Buyer did not approach FAO”

Step 11 (Contd.) Status will be rejected by AO TDS as “Buyer did not approach FAO

Step 11 (Contd.) : Status will be rejected as “Time lapsed to update Invalid Bank Details”

Step 11 (Contd.) Status will be rejected as “Time lapsed to update Invalid Bank Details

Step 11 (Contd.) : Status will be rejected due to “Cheque refused”

Step 11 (Contd.) Status will be rejected due to “Cheque refused

B. E-Tutorial NRI – Request for 26QB Refund

I. Important Information of “26QB Request for Refund”

  • NRI Taxpayer can apply for 26QB refund from Assessment Year 2014-15 onwards.
  • It is mandatory to validate the details by digital signature on TRACES to submit the Refund Request.
  • Maximum refund amount will be the available challan balance. Sum of maximum refund amount should be greater than Rs. 100 in a refund request.
  • No outstanding demand should be present on buyer‟s PAN/TAN associated with PAN (who are submitting refund request).
  • Ensure that all statement wherein the challan(s) has / have been claimed must be processed before claiming refund.
  • Ensure that all the details filled in 26QB statement cum challan are true and correct as correction wouldn‟t be allowed after raising refund request.
  • Refund request can not be placed if correction request for the same acknowledgement is under process or initiated.
  • Refund request can consist of maximum 1 challan for Assessment year at a time. For different assessment year user need to place a separate request for refund .
  • While raising refund request assessment year should be as per 26QB statement cum challan filed.
  • Refund cheque will be issued in the name of the buyer‟s and address as per TRACES profile.

II) Brief Steps of “Refund Request”

  • Step 1 : Login to TRACES website and landing page will be displayed.
  • Step 2 : Click on “Request for Refund” under “Statements/Forms” tab
  • Step 3 : Before submitting the refund request go through the checklist and click on “Proceed”.
  • Step 4 : Select Appropriate reason for raising the Refund Request, Click on “ Add Challan” after selecting appropriate reason for raising Refund Request.
  • Step 5 : Give challan details for which Taxpayer wants to claim refund.

    • Step 6 : Check Challan consumption details and click to “ I agree” for the declaration and click on Proceed.
  • Step 7 : Enter Bank Details and click on “Proceed” option.
  • Step 8 : Verification Page will be displayed and click on “Proceed” option. .
  • Step 9 : Confirmation Page : Click on “Submit Refund Request” to continue TDS refund request and validate refund request via “Digital Signature Certificate”.
  • Step 10 : Successful message will be displayed.
  • Step 11 : Request will be available under “ Track Refund Request” and search refund request either through search option 1 or search option 2 with refund status and remarks. Also, click on “Preview and print form 26B acknowledgment”.

III. Pictorial Guide of “26QB Refund Request”.

Step 1 : Login to TRACES website with User ID, Password and the Verification code.

Step 1 Login to TRACES website with User ID Password and the Verification code

Step 1(Contd.) : Landing Page will be displayed on the screen

Landing Page will be displayed on the screen

Step 2: Click on “Request for Refund” under “Statements / Forms” tab.

Click on “Request for Refund” under “Statements Forms” tab

Step 2( Contd.): Click on “Yes” option to continue for “Request for Refund”

Click on “Yes” option to continue for “Request for Refund”

Step 3: Before submitting the refund request go through the checklist and click on “Proceed”.

Before submitting the refund request go through the checklist and click on “Proceed”.

Step 4 : Select appropriate reason for refund and click on “Add Challan”

Select appropriate reason for refund and click on “Add Challan”

Step 4 (Contd..) : After clicking on „Other‟ reason, a pop-up window will open to mention the reason for raising Refund Request

After clicking on „Other‟ reason, a pop-up window will open to mention the reason for raising Refund Request

Note: Taxpayer cannot mention more than 5000 characters in comment box. Only Alphabets , Numbers and special characters like space, single quotes,&, double quotes, comma, ; , and . are allowed

Step 5: Enter challan details and click on “Proceed”Enter challan details and click on “Proceed”

Step 6: Accept all the “Declaration” & click “I Agree”.

Accept all the “Declaration” & click “I Agree”

Step 7 : Enter Bank Details and click on “Proceed” option

Enter Bank Details and click on “Proceed” option

Step 8: Verification page : Click on “Proceed” to continue refund request

Click on “Proceed” to continue refund request

Step 9 (Contd.) : Confirmation Page : Click on “Submit Refund Request” to continue refund request

Click on “Submit Refund Request” to continue refund request

Step 10 : Successful message will be displayed

Successful message will be displayed

Step 11 : Click on “Track Refund Request” to search the request

Click on “Track Refund Request” to search the request

Step 11 (Contd.) : Choose “option 1 or option 2” to search Refund Status by clicking on “Track Refund Request”

Choose “option 1 or option 2” to search Refund Status by clicking on “Track Refund Request”

• Search Option 1 : User can enter either Refund Request Number or Refund Request Date or both.
• Search Option 2 : User must enter BSR Code, Date of Deposit and Challan Serial Number of the challan for which refund request has been submitted.

Step 11 (Contd.): Status will pending with AO TDS if request is pending with AO

Status will pending with AO TDS if request is pending with AO

Step 11 (Contd.) : Furnish “Form 26B Acknowledgement”

Furnish “Form 26B Acknowledgement”

3. Pictorial Guide of “26 QB Refund Request”

Step 11 (Contd.): Status will pending with TDSCPC if request is pending TDSCPC

Status will pending with TDSCPC if request is pending TDSCPC

Step 11 (Contd.): Status will pending with refund banker if request is pending with bank

Status will pending with refund banker if request is pending with bank

3. Pictorial Guide of “26 QB Refund”

Step 11 (Contd.) : Status will “Funds Transfer Successful” once Refund Banker credited the amount in account

Refund Banker credited the amount in account

Some of the common rejection Reasons are:

Request will be rejected in case if challan balance is not available.

Request will be rejected if challan details are “Invalid”.

Request will be rejected in case if there is an outstanding demand for “PAN”.

Request will be rejected in case of “Cheque refused”.

Request will be rejected by AO TDS if “Buyer did not approach FAO”. Request will be rejected in case “Time lapsed to update Invalid Bank Details”. Request will be rejected where unclaimed challan amount is less than 100.00 per challan.

CLARIFICATION ABOUT STATUS OF REQUEST OF REFUND AFTER SUBMITTING 26B (ACKNOWLEDGMENT OF REQUEST) TO A.O.

PENDING WITH AO : Status will be Pending with A.O once the request is submitted for A.O Approval.

PENDING WITH TDS CPC : Status will be pending with TDS CPC if request is approved by AO.

PENDING WITH REFUND BANKER : Status will be Pending with Refund Banker if request is with Bank.

3. Pictorial Guide of “26 QB Refund Request”

Step 11 (Contd.): Status will be rejected if challan balance is not available

Status will be rejected if challan balance is not available

Step 11 (Contd.): Status will be rejected if challan details are “Invalid”

Status will be rejected if challan details are “Invalid”

Step 11 (Contd.): Status will be rejected due to “Cheque refused”

Status will be rejected due to “Cheque refused”

Step 11 (Contd.): Status will be rejected by AO TDS as “Buyer did not approach FAO”

Status will be rejected by AO TDS as “Buyer did not approach FAO”

Step 11 (Contd.):Status will be rejected as “Time lapsed to update Invalid Bank Details”

Status will be rejected as “Time lapsed to update Invalid Bank Details”

Step 11 (Contd.): Status will be rejected if unclaimed challan amount is less than 100.00 per challan

Status will be rejected if unclaimed challan amount is less than 100.00 per challan

Source- https://contents.tdscpc.gov.in
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