Government of India
Ministry of Finance
Department of Revenue
Central Board of Excise & Customs
North Block, New Delhi – 110 001
Tel. : +91-11-23092849, Fax : +91-11-23092890
E-mail :


Dated 20th October, 2017

Dear Colleagues,

After attending the ASEM 2017 conference in Berlin. I returned on 18th October 2017. The conference was very fruitful and India along with Benelux made a presentation on Paperless Cargo Processes. The focus of this conference was on Trade Facilitation and Security of the Supply Chain, Combating Counterfeiting and Customs IPR Enforcement, Protecting the Society and the Environment. Communication and Visibility.

Back home I am happy to inform that consequent to a special drive and efforts put in by the officers of Mumbai Customs Zone —II, the pendency of 1,00,413 drawback claims has been successfully liquidated and has reached zero pendency within a short span of three weeks only. As a result of this initiative, drawback amount of Rs 7,500 crores have been disbursed to the exporters. I would like to request other Customs formations to work out a similar special drive. if not initiated already, to liquidate all pending cases.

In order to clear the pendency of cases as on 30th June 2017 before the Commissioners of Central Excise and Service Tax (Appeals), it has been decided that CBEC will redistribute the cases pending in the jurisdiction of a Principal Chief Commissioner / Chief Commissioner of Central Excise and Service Tax, among other Commissioner rank officers posted in that jurisdiction. A notification in this regard has been issued. I would like you to go through the instructions contained in this notification for compliance.

I have already shared with you that notwithstanding various limitations, Export IGST refund module in ICES has been operationalized from the 10th of this month, refund Scrolls generated and cheques to the tune of Rs. 27 crore have been issued to the authorized banks at many Customs sites on the same day. In this regard, I would like to share a further update on the refund scenario for GST returns filed in the month of July 2017. Out of a total claim of Rs. 753 Crore of IGST paid on exports made in July 2017, the refund amount sanctioned so far has touched Rs. 132 Crore within a span of 10 days. Board is according utmost priority to early sanction of the remaining refund claims. I would appreciate if you can put in best efforts to see that the remaining refund amount is sanctioned at the earliest. In this regard, my letter dated 20th October 2017on mismatch of the EGMs and EGM related errors may kindly be seen for taking immediate necessary action.

I am sure all of you and your families had a very happy Diwali.

with warm wishes,

Yours sincerely,

(Vanaja N. Sarna)


All officers and staff of Central Board of Excise and Customs

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